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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanPremiumCountryCanadaDeviceGoogle home mini Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upgraded to premium during the Google home mini promo, the house number got wiped out somehow, therefore the delivery was ne...
Country: CanadaAccount: Premium Hi, I subscribed to premium with a hotmail account, I just got the email from your team : ‘’Your Google Home Mini is now available.’’ when I follow the link, it brings me to the google store asking me for a google acco...
I am a Spotify Family Plan subscriber. In order to access the Google Home Mini offer, I tried to swtich to Spotify Premium, but got a message that I was not eligible for that offer. I looked at the T&Cs for the offer and it doesn't seem to exclude me...
PlanPremiumCountryCanada Device(iPhone XROperating System(iOS 10 My Question or IssueHi I used google home mini promo code. But I pressed cancel shipment by mistake. I already contacted google customer service. They said I can get a new promo code fr...
PlanFree/PremiumCountryCanadaDevice(Huawei)Operating System(Android, Windows 10,) My Question or IssueHello i have been premium for a few years now and i never received any special promotion like this google mini for premium members. Where can i go o...
Plan PremiumCountry Canada My Question or IssueI registered and paid for Premium from the Google Home Mini promo page on April 15. I have not received any email regarding the Google Home Mini. Can you please tell me when I will get any information?
Plan Premium Country Canada My Question or Issue I got the link for the free Google Home mini for my Spotify Premium account. The first page said the discount would be applied during check-out, but when I placed the order, it was charged on my credit...
I've been able to pay for Premium for 1-2 years faithfully, only once having been downgraded for delaying my payment. Unfortunately I downgraded again this month for delaying my payment again, and so I recently got my money to pay for premium by Payp...
PlanPremiumCountryItalyDevice Samsung Galaxy 9, Macbook pro, Dell Laptop Operating SystemiOS 10, Android Oreo, Windows 10 My Question or IssueI have just moved to Italy from USA, and am trying to subscribe for Spotify premium. When I enter all my inf...
PlanPremiumIre DeviceSamsung tabOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI dont want a family account now when i open spotify on my tablet it asks if i want to upgrade no i do not want to upgrade!!! Ive been asked t...
Spotify is promising Google minis for every premium subscription. I have noticed numerous posts complaining about not receiving their mini and not receiving a refund. My Google mini order was cancelled by Google because I used a debit card in the che...
PlanFree/PremiumCountrycanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I used google home mini promo code. But I pressed cancel shipment by mistake. I ask...
PlanFamily PremiumCanada DeviceTried on my Microsoft PC and my MacBookOperating System(iOS 10/Windows 10) I have had premium for a while (outside of the free promo period). I attempted to get the Google Home, I was put on the waitlist. I received the...
PlanPremium Country Canada My Question or Issueimmediately upon redeeming the google home mini promotion in the google store, google cancelled the order citing ‘we could not validate some of your info’. Google will not provide further explanation, no...
PlanPremiumCountryPhilippinedDeviceSamsung galaxy J7 proOperating SystemAndroid 8.1.0 My Question or IssueThe registration for my personal premium account discontinued after the subscription for family premium expires. Is that what supposed to happen...
PlanFree/PremiumCountry USA My Question or Issue:I believe others have this same issue. I have(had) a premium account. I would love to take advantage of the Hulu offer but my current Hulu account (had many years) is associated with another email addr...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, i have a little cousin far away from me(she is 13 yr old) so she's living in german...
I had access to the offer about the free google home mini but as I was about to finish the transaction realized it was charging me total even if i am a premium user. Therefore i decided to wait a day or 2 and now there is no access at all for the off...
PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroidMy Question or IssueI joined and placed an order for a Google Home mini and was told I would get it on May 22-23. Since then my co-workers have also joined and they have packages in the mail...
I signed up for Premium, got the email. Clicked on the link and when I finished the checkout it was going to charge me the full price. So I cancelled the order went to redo it and it will not let me add another mini to the account to buy it. Help!