Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185389 Views
- 116 replies
- 12 likes
- 185389 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21067 Views
- 28 replies
- 4 likes
- 21067 Views
- 28 replies
- 4 likes
Superuser Contribution cambio de tarjeta
Cambie mi informacion de pago un dia antes de que se realizara el cobro, pero me cobro a la tarjeta que estaba antes y a la tarjeta nueva ..!! porque sucedio eso y como lo puedo solucionar para que el siguiente mes no me haga el cobro a la tarjeta pa...
- Cambie mi informacion de pago un dia antes de que se realizara el cobro, pero me cobro a la tarjeta que estaba antes y a la tarjeta nueva ..!! porque sucedio eso y como lo puedo solucionar par...
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- Spotify Legend
- 3450 Views
- 3 replies
- 0 likes
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Pagotarjeta
- 3450 Views
- 3 replies
- 0 likes
Spotify+Hulu
Hey how's it going? I got the Spotify + Hulu bundle for students and I've been using Hulu on my PS4 for a while. I was wondering if there is a way to login to Hulu on a different device like my computer and phone.
- Hey how's it going? I got the Spotify + Hulu bundle for students and I've been using Hulu on my PS4 for a while. I was wondering if there is a way to login to Hulu on a different device like my compu...
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- Spotify Star
- 1130 Views
- 1 replies
- 0 likes
- 1130 Views
- 1 replies
- 0 likes
Group sharing not working for Student premium
PlanPremium StudentCountryIndia DeviceSamsung Galaxy A30Operating SystemAndroid My Question or IssueEven though I have Student Premium I can't seem to be able to use the Group sharing feature. I don't see the option nor does it work when I click on a...
- Plan Premium Student Country India Device Samsung Galaxy A30 Operating System Android My Question or Issue Even though I have Student Premium I can't seem to be able to use t...
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- Spotify Star
- 849 Views
- 1 replies
- 0 likes
- 849 Views
- 1 replies
- 0 likes
ME ESTÁN COBRANDO DOS MONTOS TOTALMENTE DISTINTOS
Hola, buenas noches.Quiero saber porque en mi tarjeta me están cobrando dos montos totalmente distintos uno es de S/.28.90 que es el plan familiar y luego me están cobrando un monto de S/. 30.05.A qué se debe eso? espero una respuesta pronta porfavor...
- Hola, buenas noches. Quiero saber porque en mi tarjeta me están cobrando dos montos totalmente distintos uno es de S/.28.90 que es el plan familiar y luego me están cobrando un monto de S/. 30.05. ...
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- Roadie
- 863 Views
- 1 replies
- 0 likes
- 863 Views
- 1 replies
- 0 likes
topped up das falsche Gerät. Kann ich das Abo schieben? Was sind meine Optionen?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 732 Views
- 1 replies
- 0 likes
- 732 Views
- 1 replies
- 0 likes
Superuser Contribution Troubles with spotify student account renewal
PlanPremium for StudentsCountryItalyOperating SystemWindows 10My Question or IssueHi, I'm having troubles with the renewal of my Spotify Student Premium subscription. When I'm putting my school information it keeps telling me that the university is n...
- Plan Premium for Students Country Italy Operating System Windows 10 My Question or Issue Hi, I'm having troubles with the renewal of my Spotify Student Premium subscription. When I'm putting m...
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- Moderator
- 731 Views
- 1 replies
- 0 likes
- 731 Views
- 1 replies
- 0 likes
Missing content
JRE episodes missingPlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueJRE Podcast episodes missing, #1255 for example.
- JRE episodes missing Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue JRE Podcast episodes missing, #1255 for example.
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- Roadie
- 1275 Views
- 1 replies
- 0 likes
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Other
- 1275 Views
- 1 replies
- 0 likes
Student plan for Romania
Hi there! I'm a Spotify user from Romania. I just got the premium version. I am also a student and I want to activate the student subscription. How can I do that? Is it available in my country? If not, when it'll be available. Thanks!
- Hi there! I'm a Spotify user from Romania. I just got the premium version. I am also a student and I want to activate the student subscription. How can I do that? Is it available in my country? If no...
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- Spotify Star
- 1358 Views
- 1 replies
- 0 likes
- 1358 Views
- 1 replies
- 0 likes
Failed payment with valid card
PlanFree/PremiumCountryBulgaria DeviceUsing spotify on iPhone, but trying to pay on PCOperating SystemiOS 14, Windows 10 My Question or IssueHello,For the second month in a row I'm receiving email that my payment for premium has failed. My credit car...
- Plan Free/Premium Country Bulgaria Device Using spotify on iPhone, but trying to pay on PC Operating System iOS 14, Windows 10 My Question or Issue Hello, For the second mon...
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- Spotify Star
- 974 Views
- 1 replies
- 0 likes
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Payment
- 974 Views
- 1 replies
- 0 likes
Superuser Contribution Premium family payment
PlanPremiumCountryItalyDevice(iPhone xr Operating SystemIos My Question or IssueHo raggiunto il plafond per questo mese della carta di credito con cui pago Spotify.ho già ricevuto le mail di avviso ma il 31/8 Chiudono L’account.la carta avrà disponib...
- Plan Premium Country Italy Device (iPhone xr Operating System Ios My Question or Issue Ho raggiunto il plafond per questo mese della carta di credito con cui pago Spo...
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- Spotify Legend
- 777 Views
- 1 replies
- 0 likes
- 777 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution How can I change the credit card for payment?
Hello.I chose `update` button on my account page but there is only button for paypal.How can I change the card without using paypal? PlanPremiumCountryJapanDeviceiPhone 8
- Hello. I chose `update` button on my account page but there is only button for paypal. How can I change the card without using paypal?😥 Plan Premium Country Japan Device iPhone 8 &n...
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- Casual Listener
- 2533 Views
- 2 replies
- 0 likes
- 2533 Views
- 2 replies
- 0 likes
Charged even though canceled subscription
My Question or IssueI canceled my subscription before my free trial ended. I was charged $10.79 even though it was canceled. I checked my plan and it says Spotify Free. I have attached where it says Spotify Free on my account. I need to receive a ref...
- My Question or Issue I canceled my subscription before my free trial ended. I was charged $10.79 even though it was canceled. I checked my plan and it says Spotify Free. I have attached where ...
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- Spotify Star
- 3727 Views
- 9 replies
- 0 likes
- 3727 Views
- 9 replies
- 0 likes
Spotify Service is Horrid, we need boycott.
Plan: PremiumCountry: Canada Device: Pixel 3XLOperating System: Android 11 My Question or IssueSpotify keeps changing for the worse. First, all saved songs in a giant uncomfortable playlist (liked songs) impossible to navigate If you do not remember ...
- Plan: Premium Country: Canada Device: Pixel 3XL Operating System: Android 11 My Question or Issue Spotify keeps changing for the worse. First, all saved songs in a gian...
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- Spotify Star
- 841 Views
- 1 replies
- 0 likes
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boycottBoycott SpotifyDjay 2service
- 841 Views
- 1 replies
- 0 likes
Free trial to premium duo: cant join message
PlanFree/PremiumCountryUSADevice(iPhone 6SOperating System(iOS 10) My Question or Issuehad the trial for a month with my wife then subscribe for duo premium, having her as account manager. Couldn’t access the invitation link as “can’t join message” a...
- Plan Free/Premium Country USA Device (iPhone 6S Operating System (iOS 10) My Question or Issue had the trial for a month with my wife then subscribe for duo premium, having her as ac...
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- Not applicable
- 1469 Views
- 2 replies
- 0 likes
- 1469 Views
- 2 replies
- 0 likes
Superuser Contribution premium subscribtion with orange egypt
PlanFree/PremiumCountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Android 10) My Question or IssueI want to pay for the premium subscription by mobile, but i am not able to find orange Egypt in the network drop dow...
- Plan Free/Premium Country Egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Android 10) My Question or Issue I want to pay for the premium subscripti...
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- Spotify Legend
- 2316 Views
- 1 replies
- 0 likes
- 2316 Views
- 1 replies
- 0 likes
Superuser Contribution Simultaneously Premium and Premium Family?
PlanPremiumCountryPhilippinesDevice(iPhone 7+, Lenovo Legion)Operating System(iOS 10, Windows 10) My Question or IssueWe were originally on Premium Family, but I had to update some outdated payment details. I guess while renewing I was actually subsc...
- Plan Premium Country Philippines Device (iPhone 7+, Lenovo Legion) Operating System (iOS 10, Windows 10) My Question or Issue We were originally on Premium Family, but I had to updat...
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- Moderator
- 1755 Views
- 1 replies
- 0 likes
- 1755 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Duo Invite not working
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my country to Singapore as otherwise it would not allow me to use th...
- Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my count...
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- Spotify Legend
- 2747 Views
- 1 replies
- 0 likes
- 2747 Views
- 1 replies
- 0 likes
Superuser Contribution Upgrading to premium
PlanFreeCountryUSA DeviceMacbook/IPhone 11 My Question or IssueI’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to submit my payment method the page says “something went wrong, try again”. I’ve...
- Plan Free Country USA Device Macbook/IPhone 11 My Question or Issue I’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to s...
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- Spotify Legend
- 560 Views
- 1 replies
- 0 likes
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Premium
- 560 Views
- 1 replies
- 0 likes
Ineligible for free trial, but still want premium. However receiving error message, can’t add paymen
PlanFree/PremiumCountryUnited StatesDevice(iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet)Operating System(iOS 10 14, Windows 10.) My Question or IssueI canceled my previous account and made a new one. I know I’m ineligible for the free...
- Plan Free/Premium Country United States Device (iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet) Operating System (iOS 10 14, Windows 10.) My Question or Issue I cancele...
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- Spotify Star
- 1629 Views
- 1 replies
- 0 likes
- 1629 Views
- 1 replies
- 0 likes
Superuser Contribution Payment with Sun Cellular [Philippines]
Plan: Premium for StudentsPhilippines Device(iPhone 11)Operating System(iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." I have been paying through this phone number since 2019. Any Help?
- Plan: Premium for Students Philippines Device (iPhone 11) Operating System (iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." ...
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- Casual Listener
- 2674 Views
- 7 replies
- 1 likes
- 2674 Views
- 7 replies
- 1 likes