Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 13467 Views
- 7 replies
- 0 likes
- 13467 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1347 Views
- 19 replies
- 1 likes
- 1347 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47270 Views
- 20 replies
- 3 likes
- 47270 Views
- 20 replies
- 3 likes
linking my spotify premium to my iphone
How do I link my spotify premium that works good on my tablet, to my iphone?
- How do I link my spotify premium that works good on my tablet, to my iphone?
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- Spotify Star
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
60€ gift card but never managed to use it cuz it doesn't have a code
hello! for christmas i got gifted a 60€ gift card but i haven't managed to use it ever since. I looked up the problem on the specific article on spotify assistance and it says that the code should be scratched off the coupon but there isn't any code ...
- hello! for christmas i got gifted a 60€ gift card but i haven't managed to use it ever since. I looked up the problem on the specific article on spotify assistance and it says that the code should be...
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- Spotify Star
- 181 Views
- 5 replies
- 0 likes
- 181 Views
- 5 replies
- 0 likes
Superuser Contribution I have a student plan but it also charges me an individual plan
I have the student plan, since the previous month Spotify charges me $2.99 for that plan and immediately after it charges me again for an individual account $5.99 that I don't have, I just use my bank details for my current student plan account. I ...
- I have the student plan, since the previous month Spotify charges me $2.99 for that plan and immediately after it charges me again for an individual account $5.99 that I don't have, I just use my b...
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- Casual Listener
- 95 Views
- 2 replies
- 0 likes
- 95 Views
- 2 replies
- 0 likes
Superuser Contribution Re: Ödeme başarısız oldu sorunu
Preminyum aldım ama gelmedi
- Preminyum aldım ama gelmedi
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- Moderator
- 86 Views
- 1 replies
- 0 likes
- 86 Views
- 1 replies
- 0 likes
Is premium individual and student premium is same
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pr...
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- Spotify Star
- 91 Views
- 1 replies
- 0 likes
- 91 Views
- 1 replies
- 0 likes
Superuser Contribution Can't accept invitation to join Duo - "Your addresses don't match"
PlanDuoCountryItalyDeviceSamsung Galaxy /Windows PCOperating SystemWindows 11 My Question or IssueHello, I am getting the error message "you must reside at the same address", which we actually do, when trying to accept the invitation from my wife to ...
- Plan Duo Country Italy Device Samsung Galaxy /Windows PC Operating System Windows 11 My Question or Issue Hello, I am getting the error message "you must reside at the same a...
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- Moderator
- 126 Views
- 3 replies
- 0 likes
- 126 Views
- 3 replies
- 0 likes
Cant add my daughter on Duo
Hi, I just started Duo for me and my daughter, but when she accepts the invite and enters the same address as me, Spotify reply's by saying we are not on the same address? Apps are up to date, I've tried a family members address as well to see if tha...
- Hi, I just started Duo for me and my daughter, but when she accepts the invite and enters the same address as me, Spotify reply's by saying we are not on the same address? Apps are up to date, I've t...
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- Spotify Star
- 130 Views
- 3 replies
- 0 likes
- 130 Views
- 3 replies
- 0 likes
can not purchase premium anymore
After changing my region from Germany to Thailand it is litteraly impossible for me to buy premium. No Thailand giftcard found online or anywhere in stores. Why is there no warning that you cant use your PayPal anymore when changing regions? How does...
- After changing my region from Germany to Thailand it is litteraly impossible for me to buy premium. No Thailand giftcard found online or anywhere in stores. Why is there no warning that yo...
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- Spotify Star
- 103 Views
- 1 replies
- 0 likes
- 103 Views
- 1 replies
- 0 likes
Tying to change payment method and country
I am trying to change both my payment method and country. I am trying to follow the workflow describe in the support docs, but it does not work. Here's what I'm doing:Sign in to accountGo to payment; updateFill in credit card informationGet error tha...
- I am trying to change both my payment method and country. I am trying to follow the workflow describe in the support docs, but it does not work. Here's what I'm doing: Sign in to account Go to ...
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- Spotify Star
- 154 Views
- 3 replies
- 1 likes
- 154 Views
- 3 replies
- 1 likes
Starting grad school and says I’m not eligible for premium student
I’m starting grad school and I wanted to change my subscription to premium student but it says I’m not eligible to even verify I’m a student. Is this because I had premium student in undergrad?
- I’m starting grad school and I wanted to change my subscription to premium student but it says I’m not eligible to even verify I’m a student. Is this because I had premium student in undergrad?
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- Spotify Star
- 74 Views
- 1 replies
- 0 likes
- 74 Views
- 1 replies
- 0 likes
Cannot connect to duo
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 85 Views
- 1 replies
- 0 likes
- 85 Views
- 1 replies
- 0 likes
Senior Citizen Discount
This idea was inactive over two years ago, but as I have now retired and disabled more time to play albums the Spotify way, thought I would try again. Spoke to many who have computers set up to get free links but hate ads (see so many on tv also Radi...
- This idea was inactive over two years ago, but as I have now retired and disabled more time to play albums the Spotify way, thought I would try again. Spoke to many who have computers set up to get f...
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- Visitor
- 1193 Views
- 7 replies
- 6 likes
- 1193 Views
- 7 replies
- 6 likes
I had taken premium pan but yesterday i had just cancel the plan but i have not received the money.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 74 Views
- 1 replies
- 0 likes
- 74 Views
- 1 replies
- 0 likes
Solved!! I want to change my subscription from family to duo
Hi I am trying to change my subscription from Premium family to premium Duo. but in my account setting where I ca select change subscription I can only chose for student or free, Duo is not an option can someone help me? regards
- Hi I am trying to change my subscription from Premium family to premium Duo. but in my account setting where I ca select change subscription I can only chose for student or free, Duo is not an option...
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- Spotify Star
- 359 Views
- 1 replies
- 0 likes
- 359 Views
- 1 replies
- 0 likes
Change from Family to Duo
Hi, I do have a Spotify Family account (if I’m correct because at the moment we started with Spotify there was no Duo possible then) but we are only with two of us. Therefore I want to change the account from Family to Duo. Only if I log in on a webb...
- Hi, I do have a Spotify Family account (if I’m correct because at the moment we started with Spotify there was no Duo possible then) but we are only with two of us. Therefore I want to chang...
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- Spotify Star
- 190 Views
- 5 replies
- 0 likes
- 190 Views
- 5 replies
- 0 likes
Superuser Contribution Spotify does not request UPI payment
PlanFree/PremiumCountryIndiaDeviceSamsung Galaxy M31SOperating SystemAndroid 12 My Question or IssueI tried subscribing to Spotify Premium Individual through UPI but did not get any request on my UPI app. The app that I used was FamPay, I tried a few...
- Plan Free/Premium Country India Device Samsung Galaxy M31S Operating System Android 12 My Question or Issue I tried subscribing to Spotify Premium Individual through UPI but did not ...
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- Newbie
- 1731 Views
- 5 replies
- 1 likes
- 1731 Views
- 5 replies
- 1 likes
Superuser Contribution [All Platforms] Change from Duo back to Single member premium
I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow me to change my plan back to a regular premium plan. It gives me the fo...
- I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow...
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- Spotify Legend
- 2801 Views
- 3 replies
- 0 likes
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All Platforms
- 2801 Views
- 3 replies
- 0 likes
Spotify in my Phone keep showing that "Your last payment didn't work"
PlanPremiumCountryThailandDeviceVivo Y02Operating SystemFuntouch OS 12 My Question or IssueI've got my Premium Family Plan with another users already and I'm currently fine on other devices as PC or Spotify Browser. However, whenever I login into my ...
- Plan Premium Country Thailand Device Vivo Y02 Operating System Funtouch OS 12 My Question or Issue I've got my Premium Family Plan with another users already and I'm ...
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- Spotify Star
- 98 Views
- 1 replies
- 1 likes
- 98 Views
- 1 replies
- 1 likes
Superuser Contribution changing country and payment method
hello!i have recently moved to Israel from Australia, and my spotify account is set to australia with my Oz credit card. today, i have been trying to change my country/payment method to my israeli details, though the website doesnt let me change my c...
- hello! i have recently moved to Israel from Australia, and my spotify account is set to australia with my Oz credit card. today, i have been trying to change my country/payment method to my...
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- Spotify Legend
- 882 Views
- 14 replies
- 3 likes
- 882 Views
- 14 replies
- 3 likes
Can’t buy individual premium
I’ve been trying for days to get the individual plan but when I put my payment details it says “Your pay method or country don’t match.” I tried everything! I even made another Spotify account and tried using different cards but nothing happened. Ple...
- I’ve been trying for days to get the individual plan but when I put my payment details it says “Your pay method or country don’t match.” I tried everything! I even made another Spotify account and tr...
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- Spotify Star
- 80 Views
- 1 replies
- 0 likes
- 80 Views
- 1 replies
- 0 likes