Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 79946 Views
- 50 replies
- 4 likes
- 79946 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10073 Views
- 23 replies
- 2 likes
- 10073 Views
- 23 replies
- 2 likes
How can I disconnect my Spotify from my Hulu account since Disney now owns
I was paying 10.99 a month for Spotify and Hulu combined. But I can't access my Hulu anymore because Disney now owns Hulu and asks for a Disney account credentials, which I do not have. I therefore do not want to pay for Spotify and Hulu bundle anymo...
- I was paying 10.99 a month for Spotify and Hulu combined. But I can't access my Hulu anymore because Disney now owns Hulu and asks for a Disney account credentials, which I do not have. I therefore d...
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- Spotify Star
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Cancel my Premium/Subscribtion
Good morningI am writing with a certain problem. The amount for Spotify Premium is charged monthly from my credit card account, but I don't have a login or password and I don't even remember creating such an account. How can I cancel my subscriptions...
- Good morning I am writing with a certain problem. The amount for Spotify Premium is charged monthly from my credit card account, but I don't have a login or password and I don't even remember crea...
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not accepting my card in Nigeria
I have you trying to pay for my premium subscription from Nigeria and and none of my cards were accepted. I've tried dollar and local cards both virtual and physical and none of them workedPlan PremiumCountryNigeriaDeviceRedmi 7 and WebOperating Syst...
- I have you trying to pay for my premium subscription from Nigeria and and none of my cards were accepted. I've tried dollar and local cards both virtual and physical and none of them worked Plan P...
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- Newbie
- 5491 Views
- 12 replies
- 7 likes
- 5491 Views
- 12 replies
- 7 likes
Superuser Contribution Payment was made, but subscription is not premium yet
I paid my premium subscription, my account balance was deducted yet my plan is still not premium.
- I paid my premium subscription, my account balance was deducted yet my plan is still not premium.
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Why is my Family Basic charged at same price as Family Premium the month after downgrading??
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy is my Family Basic charged at same price as Family Premium the month after downgrading??
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why is ...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
I redeemed a 30.00 Spotify premium card and it says my plan is Spotify free
I don’t want free Spotify I wanted the premium subscription
- I don’t want free Spotify I wanted the premium subscription
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Payment Discrepancy - Current vs new subscription
I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99. Did the price change? And if so, why did my subscription payment not cha...
- I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99. Did the price c...
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- Visitor
- 284 Views
- 3 replies
- 0 likes
- 284 Views
- 3 replies
- 0 likes
Price Increase next month
PlanPremiumCountryUSA My Question or IssueWhy are rates increasing for Spotify premium? Can we get a detailed explanation of why? It doesn't look like any new features are being added or anything about the subscription is being improved, it will just...
- Plan Premium Country USA My Question or Issue Why are rates increasing for Spotify premium? Can we get a detailed explanation of why? It doesn't look like any new features are being adde...
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- Spotify Star
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Solved!! I have buy a premium for rupees 119 but my spotify app doesn’t activate premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 172 Views
- 1 replies
- 1 likes
- 172 Views
- 1 replies
- 1 likes
Duo Plan - Error message: Address, even though sharing an address
PlanDuo / PremiumCountryNetherlands My Question or IssueI signed up for Duo but when my partner tries to connect his account, he gets an error message that we need to live at the same address to use Duo. We do live at the same address and can prove t...
- Plan Duo / Premium Country Netherlands My Question or Issue I signed up for Duo but when my partner tries to connect his account, he gets an error message that we need to...
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Still get ads with music on duo premium on my wife's phone
I upgraded my premium account to add duo premium for my wife. Got confirmation. She still gets ads with music.
- I upgraded my premium account to add duo premium for my wife. Got confirmation. She still gets ads with music.
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
No puedo comprar el plan de estudiante.
Al momento en que quiero comprar una suscripción de estudiante en mi teléfono móvil (ya con mi cuenta verificada como de estudiante) al entrar a la página de Spotify para elegir el plan no me aparece ninguna opción para escoger el plan o el método de...
- Al momento en que quiero comprar una suscripción de estudiante en mi teléfono móvil (ya con mi cuenta verificada como de estudiante) al entrar a la página de Spotify para elegir el plan no me aparece...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution Re: DUO INVITE LINK FIX HERE!!!
I have tried to update my address but it says its can;t find the address - even when I use a postcode and the name of the village. How do I update the address?
- I have tried to update my address but it says its can;t find the address - even when I use a postcode and the name of the village. How do I update the address?
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- Moderator
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Re: Basic duo
I'm in the UK and recently switched from duo premium to duo basic, but Spotify appears to have switched me back without notifying me. What's going on here?
- I'm in the UK and recently switched from duo premium to duo basic, but Spotify appears to have switched me back without notifying me. What's going on here?
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- Moderator
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
How to stop payment through paypal without spotify information
My husband recently passed away and I do not have the information to sign into spotify. The spotify is on an automatic payment plan. I do not use spotify and I need it cancelled.
- My husband recently passed away and I do not have the information to sign into spotify. The spotify is on an automatic payment plan. I do not use spotify and I need it cancelled.
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Spotify Duo_ Cancel subscription and keep playlist
PlanSpotify Duo/PremiumCountrySwitzerlandDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueHi GuysI would like to cancel my Spotify Duo and go back to Single Premium.Will the two of us who shared the Premium Duo now lose our playlists?O...
- Plan Spotify Duo/Premium Country Switzerland Device iPhone 14 Pro Operating System iOS 17.5 My Question or Issue Hi Guys I would like to cancel my Spotify Duo and go back to Single ...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Payment
Hello, we subscribed to spotify family last june 2 2024, is our next bill on june 6 2024 as indicated on my account?
- Hello, we subscribed to spotify family last june 2 2024, is our next bill on june 6 2024 as indicated on my account?
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- Spotify Star
- 297 Views
- 1 replies
- 0 likes
- 297 Views
- 1 replies
- 0 likes
Superuser Contribution Duo plan. to student to plan.
PlanDuo Plan.CountryusDevice(iPhone 8, Samsung Galaxy 12, Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently Duo plan. and want to switch to the student plan. What will happen to my playlist for both myself and...
- Plan Duo Plan. Country us Device (iPhone 8, Samsung Galaxy 12, Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am currently Duo plan. and w...
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- Moderator
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution Premium in Venezuela
PlanPremiumCountryVenezuelaDeviceiPad pro 9.7Operating SystemiOS 10 My Question or IssueI came from the US to Venezuela with Spotify premium, in the US it worked perfectly, but now that I am in Venezuela and still paying for it, it wouldn't let me se...
- Plan Premium Country Venezuela Device iPad pro 9.7 Operating System iOS 10 My Question or Issue I came from the US to Venezuela with Spotify premium, in the US it worked perf...
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- Moderator
- 3627 Views
- 8 replies
- 0 likes
- 3627 Views
- 8 replies
- 0 likes
Superuser Contribution Refund Me. Why no live support?
I have been trying to access help re an account deduction for over an hour! You're completely unreachable. I signed up as you state a free trial available or a week for R13.99. Was planning a monthly subscription then which you advertise for R64.99 p...
- I have been trying to access help re an account deduction for over an hour! You're completely unreachable. I signed up as you state a free trial available or a week for R13.99. Was planning...
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- Moderator
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes