Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Cambie mi informacion de pago un dia antes de que se realizara el cobro, pero me cobro a la tarjeta que estaba antes y a la tarjeta nueva ..!! porque sucedio eso y como lo puedo solucionar para que el siguiente mes no me haga el cobro a la tarjeta pa...
Newbie
Cambie mi informacion de pago un dia antes de que se realizara el cobro, pero me cobro a la tarjeta que estaba antes y a la tarjeta nueva ..!! porque sucedio eso y como lo puedo solucionar par...
Ver
Spotify Legend
3469 Views
3 replies
0 likes
Hey how's it going? I got the Spotify + Hulu bundle for students and I've been using Hulu on my PS4 for a while. I was wondering if there is a way to login to Hulu on a different device like my computer and phone.
Visitor
Hey how's it going? I got the Spotify + Hulu bundle for students and I've been using Hulu on my PS4 for a while. I was wondering if there is a way to login to Hulu on a different device like my compu...
Billy-J
Spotify Star
1146 Views
1 replies
0 likes
PlanPremium StudentCountryIndia DeviceSamsung Galaxy A30Operating SystemAndroid My Question or IssueEven though I have Student Premium I can't seem to be able to use the Group sharing feature. I don't see the option nor does it work when I click on a...
Visitor
Plan Premium Student Country India Device Samsung Galaxy A30 Operating System Android My Question or Issue Even though I have Student Premium I can't seem to be able to use t...
Billy-J
Spotify Star
861 Views
1 replies
0 likes
Hola, buenas noches.Quiero saber porque en mi tarjeta me están cobrando dos montos totalmente distintos uno es de S/.28.90 que es el plan familiar y luego me están cobrando un monto de S/. 30.05.A qué se debe eso? espero una respuesta pronta porfavor...
Visitor
Hola, buenas noches. Quiero saber porque en mi tarjeta me están cobrando dos montos totalmente distintos uno es de S/.28.90 que es el plan familiar y luego me están cobrando un monto de S/. 30.05. ...
OneByBoo
Roadie
874 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
OneByBoo
Roadie
748 Views
1 replies
0 likes
PlanPremium for StudentsCountryItalyOperating SystemWindows 10My Question or IssueHi, I'm having troubles with the renewal of my Spotify Student Premium subscription. When I'm putting my school information it keeps telling me that the university is n...
Visitor
Plan Premium for Students Country Italy Operating System Windows 10 My Question or Issue Hi, I'm having troubles with the renewal of my Spotify Student Premium subscription. When I'm putting m...
Xenia
Moderator
751 Views
1 replies
0 likes
JRE episodes missingPlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueJRE Podcast episodes missing, #1255 for example.
Visitor
JRE episodes missing Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue JRE Podcast episodes missing, #1255 for example.
OneByBoo
Roadie
1288 Views
1 replies
0 likes
Hi there! I'm a Spotify user from Romania. I just got the premium version. I am also a student and I want to activate the student subscription. How can I do that? Is it available in my country? If not, when it'll be available. Thanks!
Visitor
Hi there! I'm a Spotify user from Romania. I just got the premium version. I am also a student and I want to activate the student subscription. How can I do that? Is it available in my country? If no...
Maxim
Spotify Star
1377 Views
1 replies
0 likes
PlanFree/PremiumCountryBulgaria DeviceUsing spotify on iPhone, but trying to pay on PCOperating SystemiOS 14, Windows 10 My Question or IssueHello,For the second month in a row I'm receiving email that my payment for premium has failed. My credit car...
Visitor
Plan Free/Premium Country Bulgaria Device Using spotify on iPhone, but trying to pay on PC Operating System iOS 14, Windows 10 My Question or Issue Hello, For the second mon...
Maxim
Spotify Star
996 Views
1 replies
0 likes
PlanPremiumCountryItalyDevice(iPhone xr Operating SystemIos My Question or IssueHo raggiunto il plafond per questo mese della carta di credito con cui pago Spotify.ho già ricevuto le mail di avviso ma il 31/8 Chiudono L’account.la carta avrà disponib...
Visitor
Plan Premium Country Italy Device (iPhone xr Operating System Ios My Question or Issue Ho raggiunto il plafond per questo mese della carta di credito con cui pago Spo...
Alex
Spotify Legend
797 Views
1 replies
0 likes
Hello.I chose `update` button on my account page but there is only button for paypal.How can I change the card without using paypal? PlanPremiumCountryJapanDeviceiPhone 8
Casual Listener
Hello. I chose `update` button on my account page but there is only button for paypal. How can I change the card without using paypal?😥 Plan Premium Country Japan Device iPhone 8 &n...
yuu3
Casual Listener
2568 Views
2 replies
0 likes
My Question or IssueI canceled my subscription before my free trial ended. I was charged $10.79 even though it was canceled. I checked my plan and it says Spotify Free. I have attached where it says Spotify Free on my account. I need to receive a ref...
Visitor
My Question or Issue I canceled my subscription before my free trial ended. I was charged $10.79 even though it was canceled. I checked my plan and it says Spotify Free. I have attached where ...
Billy-J
Spotify Star
3799 Views
9 replies
0 likes
Plan: PremiumCountry: Canada Device: Pixel 3XLOperating System: Android 11 My Question or IssueSpotify keeps changing for the worse. First, all saved songs in a giant uncomfortable playlist (liked songs) impossible to navigate If you do not remember ...
Regular
Plan: Premium Country: Canada Device: Pixel 3XL Operating System: Android 11 My Question or Issue Spotify keeps changing for the worse. First, all saved songs in a gian...
Billy-J
Spotify Star
860 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 6SOperating System(iOS 10) My Question or Issuehad the trial for a month with my wife then subscribe for duo premium, having her as account manager. Couldn’t access the invitation link as “can’t join message” a...
Visitor
Plan Free/Premium Country USA Device (iPhone 6S Operating System (iOS 10) My Question or Issue had the trial for a month with my wife then subscribe for duo premium, having her as ac...
user-removed
Not applicable
1476 Views
2 replies
0 likes
PlanFree/PremiumCountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Android 10) My Question or IssueI want to pay for the premium subscription by mobile, but i am not able to find orange Egypt in the network drop dow...
Visitor
Plan Free/Premium Country Egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Android 10) My Question or Issue I want to pay for the premium subscripti...
Katerina
Spotify Legend
2347 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDevice(iPhone 7+, Lenovo Legion)Operating System(iOS 10, Windows 10) My Question or IssueWe were originally on Premium Family, but I had to update some outdated payment details. I guess while renewing I was actually subsc...
Newbie
Plan Premium Country Philippines Device (iPhone 7+, Lenovo Legion) Operating System (iOS 10, Windows 10) My Question or Issue We were originally on Premium Family, but I had to updat...
Elena
Moderator
1769 Views
1 replies
0 likes
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my country to Singapore as otherwise it would not allow me to use th...
Newbie
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my count...
Alex
Spotify Legend
2764 Views
1 replies
0 likes
PlanFreeCountryUSA DeviceMacbook/IPhone 11 My Question or IssueI’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to submit my payment method the page says “something went wrong, try again”. I’ve...
Visitor
Plan Free Country USA Device Macbook/IPhone 11 My Question or Issue I’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to s...
Alex
Spotify Legend
574 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet)Operating System(iOS 10 14, Windows 10.) My Question or IssueI canceled my previous account and made a new one. I know I’m ineligible for the free...
Visitor
Plan Free/Premium Country United States Device (iPhone XR, Amazon Fire Stick, Windows PC, Amazon Fire Tablet) Operating System (iOS 10 14, Windows 10.) My Question or Issue I cancele...
Maxim
Spotify Star
1648 Views
1 replies
0 likes
Plan: Premium for StudentsPhilippines Device(iPhone 11)Operating System(iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." I have been paying through this phone number since 2019. Any Help?
Visitor
Plan: Premium for Students Philippines Device (iPhone 11) Operating System (iOS 13.5) Hi! I can't click the "Sun Cellular" option in the drop down list of "Pay by Mobile." ...
raphajappy
Casual Listener
2712 Views
7 replies
1 likes