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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5979 Views
  • 23 replies
  • 2 likes
  • 5979 Views
  • 23 replies
  • 2 likes

Solved!! Can I Play Music 24-7?

Upgrading to PremiumUSA DeviceiPad Gen 6Operating SystemCurrent Is there a way to play a playlist 24 hours a day 7 days a week for background music? Thank you.

  • Visitor
  • Upgrading to Premium USA   Device iPad Gen 6 Operating System Current   Is there a way to play a playlist 24 hours a day 7 days a week for background music?   Thank you.
  • osornios
  • Spotify Star
  • 3357 Views
  • 3 replies
  • 0 likes
  • 3357 Views
  • 3 replies
  • 0 likes

Podcast paid?

I wanted to upload podcasts on Spotify, but internet says they will not get paid. Is that correct?

  • Casual Listener
  • I wanted to upload podcasts on Spotify, but internet says they will not get paid. Is that correct?
  • OneByBoo
  • Roadie
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

cancelling my premium account

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI thinking about switching back to free account. My question is, what happens to all the songs and...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I thinking a...
  • Billy-J
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

advertisment with premium

PlanPremiumCountrySweden My Question or IssueI have a premium subsciption. I continously get advertisments about bands, albums and spotify premium family. I can't see any way of turning those advertisments off. Any chance anyone found a way? Or is it...

  • Roadie
  • Plan Premium Country Sweden   My Question or Issue I have a premium subsciption. I continously get advertisments about bands, albums and spotify premium family. I can't see any way of turn...
  • Billy-J
  • Spotify Star
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Changing subscription from Premium to student discount

Hi guys! I currently have a Premium subscription but just received notification that Im verified a student eligible for the student discount. I looked at this thread How do I change from regular Premium to the student discount to see how I change my ...

  • Visitor
  • Hi guys!  I currently have a Premium subscription but just received notification that Im verified a student eligible for the student discount. I looked at this thread How do I chang...
  • OneByBoo
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Google Home Mini Promo Website Issues

PlanPremium FamilyCountryUSADeviceMacbook Pro mid 2015Operating SystemmacOS Mojave My Question or IssueI seem to be having issues redeeming my google home mini from the email link. I've tried multiple times to follow the steps once I've reached the w...

  • Casual Listener
  • Plan Premium Family Country USA Device Macbook Pro mid 2015 Operating System macOS Mojave   My Question or Issue I seem to be having issues redeeming my google home mini from the email...
  • Billy-J
  • Spotify Star
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Solved!! Definition of a month

For things such as the 3 month premium trial and just general pay monthly plans, what is the definition of a month? is it from date to date between months? 30 days? 31 days? 4 weeks? Thanks

  • Visitor
  • For things such as the 3 month premium trial and just general pay monthly plans, what is the definition of a month? is it from date to date between months? 30 days? 31 days? 4 weeks?   Thanks
  • KossB
  • Roadie
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Google Home Discount is supposed to be applied, but isn't

PlanPremiumCountryUnited States It says the discount for the Google Home Mini will be applied at checkout, but it isn't. Is there any way to fix this issue or would I need a new code? Note: I have never used the code before and this is my first time ...

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  • Casual Listener
  •   Plan Premium Country United States   It says the discount for the Google Home Mini will be applied at checkout, but it isn't. Is there any way to fix this issue or would I need a ne...
  • Billy-J
  • Spotify Star
  • 930 Views
  • 5 replies
  • 1 likes
  • GoogleHome
  • 930 Views
  • 5 replies
  • 1 likes

6 Months of Spotify Premium have not gotten code

I accepted an offer on XBOX of XBOX Gamepass Ultimate + 6 months of Spotify premium for new subscribers I am a new subscriber and still have not gotten my code I ordered it last week why have I not got my code yet? I am in the US

  • Casual Listener
  • I accepted an offer on XBOX of XBOX Gamepass Ultimate + 6 months of Spotify premium for new subscribers I am a new subscriber and still have not gotten my code I ordered it last week why have I not g...
  • Billy-J
  • Spotify Star
  • 580 Views
  • 3 replies
  • 0 likes
  • 580 Views
  • 3 replies
  • 0 likes

Google Home Mini Promo

I received my promo email for my free google home mini. I followed all of the steps to link my account and even reached the check out page. At this point, it showed correctly as $0. I realized I chose the wrong color and hit the back button on my pho...

  • Casual Listener
  • I received my promo email for my free google home mini.  I followed all of the steps to link my account and even reached the check out page. At this point, it showed correctly as $0. I real...
  • Billy-J
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Premium Duo Invite Link Not Working

Every time I share the link it opens with, a page that says "Link not working try again" How can I solve this. Thanks

  • Visitor
  • Every time I share the link it opens with, a page that says "Link not working try again"   How can I solve this.   Thanks
  • Emilia_8
  • Community Legend
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Canada USA premium plan

Hi, I'm a premium user. But my stepfather is still only using free account. He lives in Canada and goes in Florida on winter. He notices that when he is in Florida his Spotify stops after few minutes. Before he gets premium he wants to make sure that...

  • Newbie
  • Hi, I'm a premium user. But my stepfather is still only using free account. He lives in Canada and goes in Florida on winter. He notices that when he is in Florida his Spotify stops after few minutes...
  • OneByBoo
  • Roadie
  • 951 Views
  • 1 replies
  • 0 likes
  • 951 Views
  • 1 replies
  • 0 likes

Reactivating my premium account.

Hello ! I was using Spotify Premium until yesterday. Well this morning actually. But I couldn't pay it since October. So today, it was put on pause until I could pay again. But, I canceled it to make sure I wouldn't get charged for the moment and als...

  • Visitor
  • Hello ! I was using Spotify Premium until yesterday. Well this morning actually. But I couldn't pay it since October. So today, it was put on pause until I could pay again. But, I canceled it to make...
  • OneByBoo
  • Roadie
  • 1541 Views
  • 1 replies
  • 0 likes
  • 1541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't reactivate hulu account after updating Spotify payment info

I missed a payment on my Spotify premium, and after updating my payment/reactivating my Spotify subscription, I'm unable to reactivate my hulu subcscription. I've looked all over the place for a way to do it, I've chatted with hulu support who couldn...

  • Casual Listener
  • I missed a payment on my Spotify premium, and after updating my payment/reactivating my Spotify subscription, I'm unable to reactivate my hulu subcscription. I've looked all over the place for a way ...
  • Fawnwilliams
  • Casual Listener
  • 2705 Views
  • 10 replies
  • 1 likes
  • 2705 Views
  • 10 replies
  • 1 likes

Didn't receive my premium but i paid for it.

Hi, I recently started a subscribtion and it said i will get 3 month's free but after i made the one cent payment for verification and got the verification email that said my payment was succesfull, I looked online on my account and it's saying that ...

  • Casual Listener
  • Hi,  I recently started a subscribtion and it said i will get 3 month's free but after i made the one cent payment for verification and got the verification email that said my payment was succe...
  • Emilia_8
  • Community Legend
  • 994 Views
  • 3 replies
  • 0 likes
  • 994 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Home mini (NO PROMO CODE) Sent!!!!!!!!

PlanPremium Country - US Device - PC Operating System(Windows 10,etc.) My Question or IssueNo promo code was sent for the Google Home mini I paid for Spotify twice now with two different emails and This email*snip*wasn't sent a promo code Please send...

  • Regular
  • Plan Premium  Country - US   Device  - PC   Operating System (Windows 10,etc.)   My Question or Issue No promo code was sent for the Google Home mini I paid for Spo...
  • o5_-v4caztqjg
  • Newbie
  • 2368 Views
  • 16 replies
  • 2 likes
  • 2368 Views
  • 16 replies
  • 2 likes

[SOLVED] Redeem success but got failed payment couple days later

PlanShould be PremiumCountryIndonesiaDevice(PC, Asus Max Pro M1)Operating System(Linux Ubuntu 18.04, Android 8.1.0)My Question or IssueI redeem code i bought using TokoPedia for 3 month premium and it finished successfully, and my premium subscriptio...

  • Casual Listener
  • Plan Should be Premium Country Indonesia Device (PC, Asus Max Pro M1) Operating System (Linux Ubuntu 18.04, Android 8.1.0) My Question or Issue I redeem code i bought using TokoPedia fo...
  • rudilee
  • Casual Listener
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

subscribed, but not renewing subscription.

Planstudent premimumCountryIndiaDeviceRedmi note 5Operating SystemAndroid 8.1 My Question or IssueI am a student premium subscription member. My subscription expired today. I renewed it immediately. My money got debited yet it has not renewed. I trie...

  • Casual Listener
  • Plan student premimum Country India Device Redmi note 5 Operating System Android 8.1   My Question or Issue I am a student premium subscription member. My subscription expire...
  • Billy-J
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

subscription

I'm currently a student and I've had the student subscription that also includes hulu. When I went to renew my subscription today I paid for the normal premium that does not include hulu or the student discount, is there anything I can do to fix that...

  • Visitor
  • I'm currently a student and I've had the student subscription that also includes hulu. When I went to renew my subscription today I paid for the normal premium that does not include hulu or the stude...
  • Billy-J
  • Spotify Star
  • 216 Views
  • 1 replies
  • 1 likes
  • 216 Views
  • 1 replies
  • 1 likes

Tried premium but couldn't get it

CountryIndiaDeviceNokia 7.1Operating SystemAndroid Nougat My Question or IssueI have been trying to get premium for a while now. But when I try to activate it it shows my card doesn't support monthly payments. But it does. I have used it for other ap...

  • Visitor
  •   Country India Device Nokia 7.1 Operating System Android Nougat   My Question or Issue I have been trying to get premium for a while now. But when I try to activate it it shows my...
  • Billy-J
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes