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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131336 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64627 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245305 Views
150 replies
13 likes
PlanPremium individual (current)CountryThailand DeviceSamsungOperating SystemAndroid My Question or IssueCannot switch from Premium to Premium Duo I get error below when trying to change plan from Premium individual to Premium duo.I do have stored pa...
Plan Premium individual (current) Country Thailand Device Samsung Operating System Android My Question or Issue Cannot switch from Premium to Premium Duo  ...
Moderator
842 Views
4 replies
0 likes
PlanFreeCountry USA DevicePCOperating SystemWin 10 My Question or IssueCannot get the link to send me a "verification code" just to enable this 6 month free trial - https://www.spotify.com/us/claim/chase/ Even attempted it again with a fresh account....
Plan Free Country USA Device PC Operating System Win 10 My Question or Issue Cannot get the link to send me a "verification code" just to enable this 6 month free trial -&nb...
Spotify Legend
15843 Views
4 replies
0 likes
What is the minimum age to get premium?
What is the minimum age to get premium?
Newbie
1100 Views
3 replies
0 likes
PlanPremium + HeadspaceCountryThe Netherlands My Question or IssueHi!I currently live in the Netherlands, but I will soon be staying in Denmark for a few months. I am not permanently moving to Denmark and will return to the Netherlands. Will I still ...
Plan Premium + Headspace Country The Netherlands My Question or Issue Hi! I currently live in the Netherlands, but I will soon be staying in Denmark for a few months. I am not perma...
Spotify Star
495 Views
1 replies
0 likes
PlanPremium ran out on 8th Aug. Now it is free account.CountryI am currently live in China mainland, but I created an HK premium account via 12 months gift card redeemed back in 2018 when traveling in Hong Kong. Device(OnePlus 6)Operating System(Andr...
Plan Premium ran out on 8th Aug. Now it is free account. Country I am currently live in China mainland, but I created an HK premium account via 12 months gift card redeemed back in 2018 when trave...
Community Legend
1621 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1246 Views
1 replies
0 likes
I am permanently moving back to the UK after 15 years in the US. I looooove Spotify and I'm desperate not to lose all my playlists. and my DW suggestions. I *think* I can retain my US account and listen back home, but that would require I pay in the ...
I am permanently moving back to the UK after 15 years in the US. I looooove Spotify and I'm desperate not to lose all my playlists. and my DW suggestions. I *think* I can retain my US accoun...
Casual Listener
1794 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceDELL InspironOperating SystemWindows 10 My Question or IssueI can't login in to Hulu. I have reset my password twice and the login info that I use for Spotify (my Facebook info) is not working. SOS!
Plan Premium Country US Device DELL Inspiron Operating System Windows 10 My Question or Issue I can't login in to Hulu. I have reset my password twice and the login info that...
Spotify Star
330 Views
1 replies
0 likes
Bonjour, Je souhaiterais changer d’abonnement prenium pour l’abonnement family. Toutefois, un message d’erreur s’affiche lorsque je souhaite effectuer le changement sur mon compte. voir photo ci jointe. comment puis je procéder ? en vous remerciant p...
Bonjour, Je souhaiterais changer d’abonnement prenium pour l’abonnement family. Toutefois, un message d’erreur s’affiche lorsque je souhaite effectuer le changement sur mon compte. voir photo ...
Spotify Star
948 Views
1 replies
0 likes
Hi, I wanted to renew my family subscription, but by mistake I subscribed for 1 month instead of renewing the family subscription, can any Spotify admin solve it?
Hi, I wanted to renew my family subscription, but by mistake I subscribed for 1 month instead of renewing the family subscription, can any Spotify admin solve it?
Spotify Legend
440 Views
2 replies
0 likes
PlanPremium My Question or IssueI have 148 days left of Spotify premium, but I am thinking I want to start a Spotify Duo plan with one of my family members. If I were to start this plan, would I still have the remaining days of premium I paid for, al...
Plan Premium My Question or Issue I have 148 days left of Spotify premium, but I am thinking I want to start a Spotify Duo plan with one of my family members. If I were to start th...
Spotify Star
721 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 13 My Question or IssueI know in order to change your payment date you have to cancel your subscription and start again on whatever desired day, but if I cancel my premium subscription, will...
Plan Premium Country USA Device iPhone XS Max Operating System iOS 13 My Question or Issue I know in order to change your payment date you have to cancel your subscription and start ...
Moderator
337 Views
1 replies
0 likes
CountryBrasil My Question or IssueI live in Brazil, if i buy an gift card in Brazil and give to someone who isn't in Brazil, does the gift card still work?
Country Brasil My Question or Issue I live in Brazil, if i buy an gift card in Brazil and give to someone who isn't in Brazil, does the gift card still work?
Visitor
1182 Views
2 replies
0 likes
PlanFree/PremiumCountryINDIA DeviceASUS ZENFONE MAX PRO M2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemANDROID OREO(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been trying to subscribe to Spotify premium for...
Plan Free/Premium Country INDIA Device ASUS ZENFONE MAX PRO M2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ANDROID OREO (iOS 10, Android O...
Moderator
381 Views
1 replies
0 likes
PlanPremium DuoCountryCanadaDevice(Laptop)Operating System(Windows 10) My Question or IssueI could not change my premium subscription to duo. I found this(https://community.spotify.com/t5/Ongoing-Issues/Cannot-switch-to-Premium-Duo/idi-p/4988568#) an...
Plan Premium Duo Country Canada Device (Laptop) Operating System (Windows 10) My Question or Issue I could not change my premium subscription to duo. I found this(https://community.s...
Spotify Star
461 Views
2 replies
1 likes
PlanFreeCountryUkraine DeviceiPhone 11Operating SystemiOS 13 My Question or IssueI tried to get Premium for 3 days. I've enough money and tried to pay by incognito page. Country setting are also fine. What should I do? Are there any ways to contact w...
Plan Free Country Ukraine Device iPhone 11 Operating System iOS 13 My Question or Issue I tried to get Premium for 3 days. I've enough money and tried to pay by incogni...
Spotify Star
350 Views
1 replies
0 likes
My current Prepaid Premium subscription is going to expire on 23rd Aug. So can I renew it before date? Does it count from 24th Aug.?
My current Prepaid Premium subscription is going to expire on 23rd Aug. So can I renew it before date? Does it count from 24th Aug.?
Regular
15690 Views
8 replies
0 likes
Wij hebben premium duo, zodra één van beide een andere Playlist start op een andere speaker, dan valt de andere uit... Hoe lossen we dit op?
Wij hebben premium duo, zodra één van beide een andere Playlist start op een andere speaker, dan valt de andere uit... Hoe lossen we dit op?
Casual Listener
466 Views
2 replies
0 likes
I have an premium account connected to an old busniess e mail adress, I dont have access to this e mailadress anymore (it doesnt exist) ant I have an premium account connected to this e mailadress, I would like to close this premium account and use p...
I have an premium account connected to an old busniess e mail adress, I dont have access to this e mailadress anymore (it doesnt exist) ant I have an premium account connected to this e mailadress, I...
Community Legend
340 Views
1 replies
0 likes
How do I unlink my Hulu from Spotify? I cannot find how to do it anywhere in the setting area like old responses to the question stated.
How do I unlink my Hulu from Spotify? I cannot find how to do it anywhere in the setting area like old responses to the question stated.
Visitor
16661 Views
6 replies
0 likes
