Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 110496 Views
- 71 replies
- 9 likes
- 110496 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13538 Views
- 27 replies
- 2 likes
- 13538 Views
- 27 replies
- 2 likes
Payment error
PlanFreeCountryCanada Device(iPhone 8 plus, Macbook Pro late 2016)Operating System(iOS 10, .) My Question or IssueI'm trying to get the three month free trial for premium and entered all my card information on the payment page, it keeps saying paymen...
- Plan Free Country Canada Device (iPhone 8 plus, Macbook Pro late 2016) Operating System (iOS 10, .) My Question or Issue I'm trying to get the three month free trial for premiu...
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- Roadie
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
Error subscribing without a Trial on new account
Hiyo, So I'm having trouble with some subscription options for my account. I had an older Spotify account that I wanted to get rid of and transfer my Student subscription over from to a newer one, was tired of the old account and how cluttered it was...
- Hiyo, So I'm having trouble with some subscription options for my account. I had an older Spotify account that I wanted to get rid of and transfer my Student subscription over from to a newe...
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- Roadie
- 342 Views
- 1 replies
- 0 likes
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StudentSubscription
- 342 Views
- 1 replies
- 0 likes
Superuser Contribution Still on Premium Account although I have cancelled my Singtel Music (Spotify)
PlanPremiumCountrySingaporeDeviceiPhone 11 ProOperating SystemiOS 13.4.1 My Question or IssueHi! I had cancelled my Premium account with SingTel by moving over to StarHub on 14th April 2020. After more than 1 month of termination with Singtel, which ...
- Plan Premium Country Singapore Device iPhone 11 Pro Operating System iOS 13.4.1 My Question or Issue Hi! I had cancelled my Premium account with SingTel by moving over to StarHub on ...
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- Spotify Legend
- 882 Views
- 1 replies
- 0 likes
- 882 Views
- 1 replies
- 0 likes
Ampliar cuenta DUO a cuenta familiar
My Question or IssueNecesito ampliar mi recién adquirida cuenta DUO a una cuenta familiar pero no sé qué debo hacer para que no me cobren por las dos cuentas, pues eso le pasó a un conocido.
- My Question or Issue Necesito ampliar mi recién adquirida cuenta DUO a una cuenta familiar pero no sé qué debo hacer para que no me cobren por las dos cuentas, pues eso le pasó a un conocido.
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- Roadie
- 407 Views
- 1 replies
- 0 likes
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AccountPremiumSubscription
- 407 Views
- 1 replies
- 0 likes
Hello???
Plan$9.99/PremiumCountryCanada Device(iPhone 6, Google pixel 2 XL)Operating System(iOS 13, Android 10) My Question or IssueCan I switch from Spotify premium to Spotify premium duo without losing my playlists
- Plan $9.99/Premium Country Canada Device (iPhone 6, Google pixel 2 XL) Operating System (iOS 13, Android 10) My Question or Issue Can I switch from Spotify premium to Spotify p...
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Subscriptions
PlanStudent Premium CountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueCannot access the Hulu subscription I'm supposed to receive with the spotify showtime hulu bundle. Was told to post here for fix.
- Plan Student Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Cannot access the Hulu subscription I'm supposed to receive with the spotify sho...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Unable to use Spotify Citibank offer
PlanPremiumCountryIndia DeviceLenovo LegionOperating SystemWindows 10 My Question or IssueI recently bought the Spotify premium subscription at ₹119 per month. This month I read about the offer where Spotify premium is being offered for a full year f...
- Plan Premium Country India Device Lenovo Legion Operating System Windows 10 My Question or Issue I recently bought the Spotify premium subscription at ₹119 per month. This mo...
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- Spotify Star
- 1413 Views
- 1 replies
- 0 likes
- 1413 Views
- 1 replies
- 0 likes
Premium is not working
PlanFree/PremiumCountryThe NetherlandsDevice(iPhone 8+, MacBook Air mid 2013, PS4)Operating System(iOS 13, macOS High Sierra.) I just bought Spotify premium but it doesn’t work. If I check the subscription page it says free, but I received an email w...
- Plan Free/Premium Country The Netherlands Device (iPhone 8+, MacBook Air mid 2013, PS4) Operating System (iOS 13, macOS High Sierra.) I just bought Spotify premium but it doesn’t work...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Superuser Contribution I just signed up for the 3 month premium trial but want to switch to student premium
PlanPremiumCountryUnited StatesOperating SystemWindows 10 & iOS My Question or IssueI just started my free 3 month trial of Spotify premium (I've been using the free version for a while) and would like to switch to the student version so that once th...
- Plan Premium Country United States Operating System Windows 10 & iOS My Question or Issue I just started my free 3 month trial of Spotify premium (I've been using the free version ...
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- Casual Listener
- 325 Views
- 2 replies
- 0 likes
- 325 Views
- 2 replies
- 0 likes
Solved!! Pagamento
Eu fiz o pagamento via boleto bancário há 3 dias, mas a conta não foi ativada. No site de ajuda diz que pode levar até 5 dias úteis após receber a confirmação por email, mas não recebi a confirmação.Estou enviando ou comprovante de pagamento em anexo...
- Eu fiz o pagamento via boleto bancário há 3 dias, mas a conta não foi ativada. No site de ajuda diz que pode levar até 5 dias úteis após receber a confirmação por email, mas não recebi a confirmação....
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- Casual Listener
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Solved!! premium
CountryEgypt Device(Samsung, galaxyJ7pro , 2017)Operating SystemAndroid 9 Pie My Question or IssueHey, I have a problem with subscribing to premium. I wanted to get the offer of 3 month for 49.99EGP but whenever i enter my credit card details it just...
- Country Egypt Device (Samsung, galaxyJ7pro , 2017) Operating System Android 9 Pie My Question or Issue Hey, I have a problem with subscribing to premium. I wanted to get ...
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- Spotify Star
- 458 Views
- 7 replies
- 0 likes
- 458 Views
- 7 replies
- 0 likes
Superuser Contribution Payment loads failure
I can't pay for my first premium account , I tired. 4 different devices , 2 different networks, the payment page keeps loading forever and never succeeded I have been trying now for 4 days in a rawMy credit card accepts international payments and its...
- I can't pay for my first premium account , I tired. 4 different devices , 2 different networks, the payment page keeps loading forever and never succeeded I have been trying now for ...
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- Spotify Legend
- 312 Views
- 1 replies
- 0 likes
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Payment
- 312 Views
- 1 replies
- 0 likes
Superuser Contribution Can US gift cards be redeemed by someone from EU ?
PlanFreeCountryRomaniaDeviceSamsung S7Operating SystemAndroid, Windows 10 My Question or IssueHi, I'd like to know if I buy an US gift card would I be able to redeem it since I'm in EU ? I've tried finding Europe giftcards but I didn't find any unfor...
- Plan Free Country Romania Device Samsung S7 Operating System Android, Windows 10 My Question or Issue Hi, I'd like to know if I buy an US gift card would I be able to redeem it since...
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- Casual Listener
- 2081 Views
- 3 replies
- 0 likes
- 2081 Views
- 3 replies
- 0 likes
Superuser Contribution premium account cancellation
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently on a premium account paying £9.99 per month with add free music. I am trying t...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am cu...
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- Spotify Legend
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
There was two payments taken from my account this month
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Casual Listener
- 293 Views
- 2 replies
- 0 likes
- 293 Views
- 2 replies
- 0 likes
Solved!! Paid for Premium, money is processed but not in receipts
PlanFree/PremiumCountry India DevicePixelOperating SystemAndroid Oreo My Question or IssueHi,I just paid for my yearly subscription for Premium through Google Pay using QR Code and the money got deducted but the account still shows as free. The trans...
- Plan Free/Premium Country India Device Pixel Operating System Android Oreo My Question or Issue Hi, I just paid for my yearly subscription for Premium through Google P...
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- Casual Listener
- 829 Views
- 6 replies
- 0 likes
- 829 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution when do I get charged for the3 month premium trial for $9.99
PlanFree/PremiumCountry Device(iPhone 8, S I have an LG Stylo 5amsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, S I have an LG Stylo 5amsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
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- Spotify Legend
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Cannot Subscribe using virtual debit card.
Hi, I have been trying to restart my subscription. I am trying to get the Rs. 119 for 3 months which has been showing on my profile since many days. A week ago I tried to subscribe the plan but it showed me that my card doesn't support monthly billin...
- Hi, I have been trying to restart my subscription. I am trying to get the Rs. 119 for 3 months which has been showing on my profile since many days. A week ago I tried to subscribe the plan but it sh...
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- Spotify Star
- 416 Views
- 1 replies
- 0 likes
- 416 Views
- 1 replies
- 0 likes
Spotify won't let me pay
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe same as last month, Spotify is not letting me pay for my suscription. I did what you g...
- Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The same ...
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- Spotify Star
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Keeping playlist vodafone subsciption
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, I enjoy Spotify premium as part of my vodafone ireland plan, I am due to upgrade my...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi the...
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- Community Legend
- 370 Views
- 1 replies
- 0 likes
- 370 Views
- 1 replies
- 0 likes