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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75415 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140379 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80842 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270531 Views
159 replies
13 likes
PlanPremiumCountryMexico Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, On Saturday I paid my subscription for 1 month ($115.00 Mx) and the ticket said that it ends on November 11th but my question is: Where’s the ...
Plan Premium Country Mexico Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, On Saturday I paid my subscription for 1 mo...
Spotify Star
2513 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
1519 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueI have a chase card and I never used premium. How can I register for that offer?
Plan Free/Premium Country USA Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue I have a chase card and I never used premium. How can I reg...
Spotify Star
1215 Views
1 replies
0 likes
alright so I got my six month free trial a few months ago and I am planning on redeeming it today because it expires in about two weeks. My account has never had premium before and every time I try to redeem it, apparently I’m not eligible. i looked ...
alright so I got my six month free trial a few months ago and I am planning on redeeming it today because it expires in about two weeks. My account has never had premium before and every time I try t...
Moderator
1092 Views
1 replies
1 likes
PlanFree/PremiumCountryCanadaDeviceiphone11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI redeemed the google nest offer and went through all the way to the payment, finished the payment and received an email that it go...
Plan Free/Premium Country Canada Device iphone11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I redeemed the google nest offer and went through ...
Moderator
732 Views
1 replies
0 likes
Hi Ivan. .. or anyone from the Spotify team.I wrote this to Ivan ( member of the support team) , but no response! Could you PLEASE help me cancel my Premium account which I dont even have or use ? I'm starting to get really angry about this ! I follo...
Hi Ivan. .. or anyone from the Spotify team. I wrote this to Ivan ( member of the support team) , but no response! Could you PLEASE help me cancel my Pr...
Spotify Star
1092 Views
3 replies
0 likes
Hey Community, Sinds 2 maanden heb ik een Family plan geactiveerd. Nu, hiervoor had ik 2 lopende abonnementen voor mezelf en een familielid. Heb deze twee opgezegd en het family plan geactiveerd. Nu, 2 maanden later betaal ik momenteel 14,99/maand ma...
Hey Community, Sinds 2 maanden heb ik een Family plan geactiveerd. Nu, hiervoor had ik 2 lopende abonnementen voor mezelf en een familielid. Heb deze twee opgezegd en het family plan geactiv...
Spotify Legend
794 Views
1 replies
0 likes
PlanPremiumCountryUkraineDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueI cannt buy subscription. After entering the card data, redirecting to the bank's website where I confirm the payment. Then it retur...
Plan Premium Country Ukraine Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue I cannt buy subscription. After entering the card data, ...
Spotify Star
692 Views
1 replies
0 likes
My Question or IssueHi! I have Premium for Students and linked Hulu and Showtime accounts. Hulu has stopped working - I get their free trial page. I was able to get ahold of someone at Hulu and they told me Spotify cancelled my Hulu account so they c...
My Question or Issue Hi! I have Premium for Students and linked Hulu and Showtime accounts. Hulu has stopped working - I get their free trial page. I was able to get ahold of someone at Hulu and the...
Casual Listener
1284 Views
2 replies
0 likes
I would like to purchase a premium membership for my daughter and her husband. I do not know how to do this, and it is not self evident from reading. Can you help ? USA. IOS. She has occasionally used mine, and now I want to get one for their family ...
I would like to purchase a premium membership for my daughter and her husband. I do not know how to do this, and it is not self evident from reading. Can you help ? USA. IOS. She has o...
Spotify Star
2809 Views
4 replies
0 likes
USAIPhone/IOS I would like to purchase a DUO PREMIUM membership for my daughter and her husband. They have occasionally used mine, as we live close by, and I'd like to gift them their own. HOW THE HECK DO I DO THIS? NOT obvious here. Thank you. Birth...
USA IPhone/IOS I would like to purchase a DUO PREMIUM membership for my daughter and her husband. They have occasionally used mine, as we live close by, and I'd like to gift them thei...
Spotify Star
3204 Views
1 replies
0 likes
As you can see above (screen shot from my credit card summary) i already paid premium for this month but still counts as unpaid. How can i solve this problem. Thanks PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Ope...
As you can see above (screen shot from my credit card summary) i already paid premium for this month but still counts as unpaid. How can i solve this problem. Thanks Plan Free/Premium Co...
Moderator
675 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI tried to use the same paypal account to subscribe to premium as I did on an old, deleted sp...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried...
Moderator
803 Views
1 replies
0 likes
Currently upgraded spotify to premium family, is there any type of payment beside by PAY BY MOBILE? I really want to use my PAYPAL for monthly payment. any help would be appreciated...
Currently upgraded spotify to premium family, is there any type of payment beside by PAY BY MOBILE? I really want to use my PAYPAL for monthly payment. any help would be appre...
Moderator
755 Views
1 replies
0 likes
PlanPremiumCountryUSA I changed some stuff with my bank about 4 months ago and ended up getting a new debit card with a different number. I took the old card off my account, but didn't put the new one on (I guess I forgot). I received several emails ...
Plan Premium Country USA I changed some stuff with my bank about 4 months ago and ended up getting a new debit card with a different number. I took the old card off my accou...
Moderator
766 Views
1 replies
0 likes
My gift card, which I received from a friend and therefore do not have a receipt for, of $30 USD had two characters of its PIN scratched off while I was trying to read it. Now, the PIN is unreadable and I cannot redeem the gift card for anything. Any...
My gift card, which I received from a friend and therefore do not have a receipt for, of $30 USD had two characters of its PIN scratched off while I was trying to read it. Now, the PIN is unreadable ...
Spotify Star
3664 Views
3 replies
0 likes
PlanPremiumCountry Czechia My Question or IssueI am french living in Prague and just subscribed for a Premium account.Impossible to have another currency than Euro during process.Location is set in Czechia and credit card is czech.How can I be sure t...
Plan Premium Country Czechia My Question or Issue I am french living in Prague and just subscribed for a Premium account. Impossible to have another currency than Euro during proc...
Regular
3437 Views
6 replies
1 likes
I can’t read a symbol on my Spotify gift card
I can’t read a symbol on my Spotify gift card
Spotify Star
761 Views
3 replies
0 likes
PlanFreeCountryUKDeviceiPhone XROperating SystemioS 13.6.1 I am attempting to activate a free Spotify Premium package I get through my phone provider. However, when I try to activate it, the systems says I already have Premium. I do not. I'm on a fre...
Plan Free Country UK Device iPhone XR Operating System ioS 13.6.1 I am attempting to activate a free Spotify Premium package I get through my phone provider. However, when I try to ac...
Spotify Star
1347 Views
1 replies
0 likes
Hi,I was wondering whether I could redeem a gift card bought on Amazon (or whatever other retailer) on an Israeli Spotify account? The gift cards aren't sold in Israel, but the redeeming option still exits on the website.
Hi, I was wondering whether I could redeem a gift card bought on Amazon (or whatever other retailer) on an Israeli Spotify account? The gift cards aren't sold in Israel, but the redeeming option sti...
Roadie
2580 Views
3 replies
1 likes
