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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5999 Views
  • 23 replies
  • 2 likes
  • 5999 Views
  • 23 replies
  • 2 likes

Cuenta nueva de Plan Familiar por cambio de vivienda

Hola a todos. Estoy suscrito actualmente al plan familiar, cancele mi suscripcion y renove la misma recientente, debido a que Spotify elimino a mi familia del plan. Lei en la comunidad que la unica forma de cambiar mi direccion de vivienda, ya que me...

  • Newbie
  • Hola a todos.   Estoy suscrito actualmente al plan familiar, cancele mi suscripcion y renove la misma recientente, debido a que Spotify elimino a mi familia del plan.   Lei en la comuni...
  • osornios
  • Spotify Star
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Problems using family plan

So, im listening to my playlist and my husbamd is at work trying to listen to his. But it kicks one of us off. I upgraded to the family plan last night and idk what to do

  • Newbie
  • So, im listening to my playlist and my husbamd is at work trying to listen to his. But it kicks one of us off. I upgraded to the family plan last night and idk what to do  
  • Vanderpompe
  • Visitor
  • 3935 Views
  • 3 replies
  • 2 likes
  • 3935 Views
  • 3 replies
  • 2 likes

Unable to redeem Gift card

PlanFree/PremiumCountryMY DevicePCOperating SystemWindows 10 My Question or IssueI just bought a gift card, but i'm unable to redeem it.It keeps telling me "Something went wrong. Try again, or get help."

  • Visitor
  • Plan Free/Premium Country MY   Device PC Operating System Windows 10   My Question or Issue I just bought a gift card, but i'm unable to redeem it. It keeps telling me "Somethin...
  • Jacob
  • Community Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will not let me activate hulu

I have a premium subscription and was so excited to hear I am eligible for Hulu. When I tried to activate, I kept getting an error message and it said I was not eligible. I do have Premium membership and don't know why it's not working.

  • Casual Listener
  • I have a premium subscription and was so excited to hear I am eligible for Hulu. When I tried to activate, I kept getting an error message and it said I was not eligible. I do have Premium membership...
  • dnov
  • Visitor
  • 6384 Views
  • 16 replies
  • 5 likes
  • 6384 Views
  • 16 replies
  • 5 likes

İade

PlanSpotify PremiumÜlkeTürkiyecihazSamsung J6 2018İşletim sistemiAndroid Sorum veya SorunumAile premium üyeliği başlatacakken, yanlışıkla 13,99 TL olan premium üyeliğini başlattım ve otomatik para çekildi. Ödemeyi kart ile yaptım. 04.10.2019 tarihind...

  • Visitor
  • Plan Spotify Premium Ülke Türkiye cihaz Samsung J6 2018 İşletim sistemi Android   Sorum veya Sorunum Aile premium üyeliği başlatacakken, yanlışıkla 13,99 TL olan premium üyeliğini başl...
  • Rene01
  • Community Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Not able to use my student discount

So I recently got the email back from Spotify that I have now been confirmed as a student and that I now am able to use my student discount. However, it says that I've already used the "test period". I am not looking for a 3 month free trial before, ...

  • Visitor
  • So I recently got the email back from Spotify that I have now been confirmed as a student and that I now am able to use my student discount. However, it says that I've already used the "test period"....
  • Rene01
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Premium não válido mas pagamento confirmado?

PlanFree/PremiumCountryBrasilDevice(Samsung)Operating System(Android) My Question or IssueBom, eu sou client premium e queria dividir minha conta com minha namorada, mas vi que isso não é permitido, então fui criar uma conta premium pra ela, mas apar...

  • Casual Listener
  • Plan Free/Premium Country Brasil Device (Samsung) Operating System (Android)   My Question or Issue Bom, eu sou client premium e queria dividir minha conta com minha namorada, mas vi q...
  • Bittencourt
  • Spotify Star
  • 1714 Views
  • 9 replies
  • 0 likes
  • 1714 Views
  • 9 replies
  • 0 likes

Upgrade zu Premium

Ich habe seid jahren ein free Account und würde gern Premium abonniernen.In der Auswahl gibt es nur mit Gratismonaten... da ich diese damals schon genutzt habe, kommt eine Fehlermeldung:Wie es aussieht, hast du schon einmal ein Testangebot genutzt. D...

  • Visitor
  • Ich habe seid jahren ein free Account und würde gern Premium abonniernen. In der Auswahl gibt es nur mit Gratismonaten... da ich diese damals schon genutzt habe, kommt eine Fehlermeldung: Wie es au...
  • Luan
  • Spotify Star
  • 1286 Views
  • 1 replies
  • 0 likes
  • 1286 Views
  • 1 replies
  • 0 likes

My Premium is gone early

PlanFree/PremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueSo i recently took off my payment card for spotify premium because this is my last month and it is supposed to go until october 13th. And i got on to listen to music and ...

  • Casual Listener
  • Plan Free/Premium Country US Device PC Operating System Windows 10   My Question or Issue So i recently took off my payment  card for spotify premium because this is my last month...
  • Jose_M
  • Spotify Star
  • 798 Views
  • 3 replies
  • 0 likes
  • 798 Views
  • 3 replies
  • 0 likes

Spotify premium three month trial

Hi,I got the three month trial for premium but it doesn't say on my account that I'm using premium.I've tried almost everything,logging back into the account,deleting and reinstalling on my desktop.Mabye someone can help me how I can get the homepage...

  • Visitor
  • Hi,I got the three month trial for premium but it doesn't say on my account that I'm using premium.I've tried almost everything,logging back into the account,deleting and reinstalling on my desktop.M...
  • Emilia_8
  • Community Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

premium free trial not working

PlanPremiumCountryUK DeviceiPhone 6, Lenovo Ideapad 120S 14IAPOperating SystemiOS 12, Windows 10 Pro My Question or IssueI'm trying to apply for the spotify premium 3 months free trial and entered all my card details correctly, but it's saying that m...

  • Visitor
  • Plan Premium Country UK   Device iPhone 6, Lenovo Ideapad 120S 14IAP Operating System iOS 12, Windows 10 Pro   My Question or Issue I'm trying to apply for the spotify premium 3 ...
  • Billy-J
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

hello, i want to ask about why i cant buy premium via paysafecard

My Question or Issue is why i cant buy premium via paysafecard because i dont have any bank card or paypal so i jsut wonder why suddenly i cant buy it via paysafe is it going to be fixed or is it forever ?

  • Casual Listener
  •     My Question or Issue is why i cant buy premium via paysafecard because i dont have any bank card or paypal so i jsut wonder why suddenly i cant buy it via paysafe  is it going t...
  • OviiiOne
  • Community Legend
  • 3075 Views
  • 4 replies
  • 0 likes
  • 3075 Views
  • 4 replies
  • 0 likes

I can't payment with credit card

I had tried to subscribe Premium with credit card , but show "Payment failed. Try again, or use a different payment method".

  • Newbie
  • I had tried to subscribe Premium with credit card , but show "Payment failed. Try again, or use a different payment method".
  • Loxer
  • Community Legend
  • 370 Views
  • 2 replies
  • 1 likes
  • 370 Views
  • 2 replies
  • 1 likes

Too young to start a student discount premium account

So I'm supposedly too young to create a student discount premium account. I'm in college; however, I'm only 15 soon to be 16. Can anyone help me with this?

  • Newbie
  • So I'm supposedly too young to create a student discount premium account. I'm in college; however, I'm only 15 soon to be 16. Can anyone help me with this?  
  • Billy-J
  • Spotify Star
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

Solved!! are you offering any special bundle packs for Black Friday

PlanPremiumCountryU.S.ADevice(Stylo 3, Windows Desktop)Operating System(Win7) My Question or Issue are you offering any special bundle packs for Black Friday? such as cheapest subscriptions?just for Black Friday some type of sale

  • Gig Goer
  • Plan Premium Country U.S.A Device (Stylo 3, Windows Desktop) Operating System (Win7)   My Question or Issue   are you offering any special bundle packs for Black Friday? suc...
  • PrestonGarvey
  • Gig Goer
  • 1713 Views
  • 2 replies
  • 0 likes
  • 1713 Views
  • 2 replies
  • 0 likes

Why am i charge the family premium?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Solved!! I can't find my new date for the payment of my suscripcion

PlanPremiumCountrySpain/ESPDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question :I can't check my payment info like the date to resub my Family Premium Plan. Appears as a symbol of questioning like this "?"

  • Casual Listener
  • Plan Premium Country Spain/ESP Device Samsung Galaxy S8 Operating System Windows 10   My Question : I can't check my payment info like the date to resub my Family Premium Plan.  ...
  • Billy-J
  • Spotify Star
  • 1281 Views
  • 3 replies
  • 0 likes
  • 1281 Views
  • 3 replies
  • 0 likes

Activating Hulu Page not Found

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+/PCOperating SystemAndroid 9/Windows 10 My Question or IssueEverywhere I've looked I'm seeing that this issue was supposedly "fixed for everyone" but no matter what browser or device I use I kee...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy S10+/PC Operating System Android 9/Windows 10   My Question or Issue Everywhere I've looked I'm seeing that this issue was su...
  • Billy-J
  • Spotify Star
  • 1459 Views
  • 7 replies
  • 1 likes
  • Hulu
    Page Not Found
    Spotify
  • 1459 Views
  • 7 replies
  • 1 likes

3 months premium free, doesn't work correctly

My Question or Issue Monday (1 oktober) is saw that i could try spotify premium for free for 3 months. I already had premium on my account once before, so i created a new account and used the same bankaccount. I verified my back account for my new sp...

  • Visitor
  • My Question or Issue   Monday (1 oktober) is saw that i could try spotify premium for free for 3 months. I already had premium on my account once before, so i created a new account and used th...
  • Jacob
  • Community Legend
  • 1722 Views
  • 3 replies
  • 0 likes
  • 1722 Views
  • 3 replies
  • 0 likes

Got an email about increasing price but no sum

PlanFamily PremiumCountryFINDeviceNot one single iCrap deviceOperating System(Never iOS (unless I get a Cisco router, then maybe)) My Question or IssueGot an email today. "Your Family Premium price will change (read between the lines: increase). If y...

  • Casual Listener
  • Plan Family Premium Country FIN Device Not one single iCrap device Operating System (Never iOS (unless I get a Cisco router, then maybe))   My Question or Issue Got an email today. "Yo...
  • dfrost
  • Casual Listener
  • 1115 Views
  • 7 replies
  • 2 likes
  • 1115 Views
  • 7 replies
  • 2 likes