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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69570 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133834 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71221 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254562 Views
156 replies
13 likes
I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student subscription because It says I have already used the promotion. Cou...
I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student&nbs...
Spotify Legend
364 Views
1 replies
0 likes
PlanStudent PremiumCountryUSDeviceLAptopOperating SystemWindows My Question or IssueI have a student premium account that is linked to hulu/spotify but when I click on the link under "my services" both of them ask me to login. My spotify login doesn'...
Plan Student Premium Country US Device LAptop Operating System Windows My Question or Issue I have a student premium account that is linked to hulu/spotify but when I click on the li...
Spotify Legend
561 Views
1 replies
0 likes
PlanPremium > FreeCountryUSA Device(Samsung Galaxy S8+, Dell Inspiron)Operating System(Android Oreo, Windows 10) My Question or IssueHas anyone ever successfully switched Spotify plans? I used to have Premium and tried to switch to Duo but kept getti...
Plan Premium > Free Country USA Device (Samsung Galaxy S8+, Dell Inspiron) Operating System (Android Oreo, Windows 10) My Question or Issue Has anyone ever successful...
Spotify Legend
540 Views
1 replies
0 likes
Hi, my boyfriend is moving in, he pays for a single membership and I pay for a family membership for me and the kids. How can I add him to my family account and him cancel his subscription without him lossing all his playlists?
Hi, my boyfriend is moving in, he pays for a single membership and I pay for a family membership for me and the kids. How can I add him to my family account and him cancel his subscriptio...
Community Legend
440 Views
1 replies
0 likes
Plan Free/Premium PremiumCountry Finland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment card had to be cancelled and now, as I have my new card, I don't ...
Plan Free/Premium Premium Country Finland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Ques...
Spotify Star
501 Views
1 replies
0 likes
PlanPremiumCountryDenmark DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI used to be on a family plan, but moved from Norway to Denmark last month and hence quite the family plan. Intended to upgrade to premium today, and changed my locati...
Plan Premium Country Denmark Device iPhone 8 Operating System iOS 10 My Question or Issue I used to be on a family plan, but moved from Norway to Denmark last month and hence...
Spotify Star
2304 Views
1 replies
0 likes
Hello!I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting error message in Russian saying I should wait for a year ...
Hello! I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting er...
Spotify Star
1976 Views
1 replies
0 likes
PlanPremiumCountryArgentinaOperating SystemAndroid, Windows, Linux My Question or IssueSpotify says it can{t charge for the service, that theres an error with the debit card. I called to the bank and there is no problem at all. I also have APV and th...
Plan Premium Country Argentina Operating System Android, Windows, Linux My Question or Issue Spotify says it can{t charge for the service, that theres an error with the debit card. I c...
Spotify Star
673 Views
1 replies
0 likes
PLAN student premium COUNTRYCanadaDeviceApple XS MAXOperating Systemios 14.0My Question or IssueI tried to redeem the free Google Nest Mini, however, every time I go to link my account the message appears: Uh oh, There was a problem.An unexpected err...
PLAN student premium COUNTRY Canada Device Apple XS MAX Operating System ios 14.0 My Question or Issue I tried to redeem the free Google Nest Mini, however, every time I go to li...
Visitor
1802 Views
5 replies
2 likes
i moved to the USA a year ago from the UAE. I changed my country on the account to the US, and i have a family premium account. Every month i keep getting changed in the UAE AED19 whereas i have changed countries and i pay about $14 per month here in...
i moved to the USA a year ago from the UAE. I changed my country on the account to the US, and i have a family premium account. Every month i keep getting changed in the UAE AED19 wher...
Composer
544 Views
2 replies
0 likes
PlanI canceled premiumCountryUSADeviceMoto Z4Operating SystemAndroid My Question or IssueAs soon as I canceled my plan it took out the $9.99, I just went to go get premium again but realized it took out the $9.99 even though I canceled it before.
Plan I canceled premium Country USA Device Moto Z4 Operating System Android My Question or Issue As soon as I canceled my plan it took out the $9.99, I just went to go get premium ag...
Spotify Star
480 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceALLOperating SystemALL My Question or IssueI am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially opened, do both accounts start with all the songs/playlists etc on my existin...
Plan Premium Country UK Device ALL Operating System ALL My Question or Issue I am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially o...
Community Legend
1467 Views
1 replies
0 likes
This may be strange.. I just checked my subscription and it says I have Premium Family, funny but I never signed up for it. Then I looked under the manage members and there was a person attached to my account I have never heard of before. So this was...
This may be strange.. I just checked my subscription and it says I have Premium Family, funny but I never signed up for it. Then I looked under the manage members and there was a person attache...
Casual Listener
4517 Views
4 replies
0 likes
PlanFree/PremiumCountryBelarusDeviceDesktop PC, Chrome 84.0.4147Operating SystemWindows 10 My Question or IssueI'm trying to pay for the Premium and area with Pay Method isn't shown. I can see error in the console (please see screenshot attached)
Plan Free/Premium Country Belarus Device Desktop PC, Chrome 84.0.4147 Operating System Windows 10 My Question or Issue I'm trying to pay for the Premium and area with Pay Method...
Spotify Legend
1326 Views
4 replies
1 likes
PlanFreeCountry USA DevicePCOperating SystemWin 10 My Question or IssueCannot get the link to send me a "verification code" just to enable this 6 month free trial - https://www.spotify.com/us/claim/chase/ Even attempted it again with a fresh account....
Plan Free Country USA Device PC Operating System Win 10 My Question or Issue Cannot get the link to send me a "verification code" just to enable this 6 month free trial -&nb...
Spotify Legend
16000 Views
4 replies
0 likes
PlanPremiumCountryEgyptDeviceIphone XOperating System(iOS 14) My Question or IssueI was on premuim subscription already but my renew payment was uunsuccessful due to insufficient balance but the balance was adjusted and i waited for 3 days and spoti...
Plan Premium Country Egypt Device Iphone X Operating System (iOS 14) My Question or Issue I was on premuim subscription already but my renew payment was uunsuccessful due to insuf...
Casual Listener
633 Views
1 replies
1 likes
I've already filled up student discount and they have a button for 2 months subscription for 75 Philippine pesos, I already have the load in my sim card but it says that "something went wrong" but I already tried that yesterday but I didn't have load...
I've already filled up student discount and they have a button for 2 months subscription for 75 Philippine pesos, I already have the load in my sim card but it says that "something went wrong" but I ...
Roadie
530 Views
1 replies
0 likes
PlanPremiumCountrySwedenMy Question or IssueHello, I am a student in Sweden. I have a French visa card and I am trying to use it to pay the student plan. I already verify my study information but the system declined my card cause the region of me and...
Plan Premium Country Sweden My Question or Issue Hello, I am a student in Sweden. I have a French visa card and I am trying to use it to pay the student plan. I already ver...
Spotify Star
543 Views
1 replies
1 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueHello, I'm trying to subscribe to Spotify Premium. I'm eligible for Spotify Student. After choosing the option and entering my payment details I get a notific...
Plan Premium Country Germany Device Samsung Galaxy 9 Operating System Android My Question or Issue Hello, I'm trying to subscribe to Spotify Premium. I'm eligible for Spotify S...
Community Legend
649 Views
1 replies
1 likes
Price for premium in neighbouring country Russia is 169rub which is approximately $2.4 and they have 3month free trial, while in Kazakhstan price for premium is $4.99 and 1month free trial,not even in our local currency. Is this some kind of a mistak...
Price for premium in neighbouring country Russia is 169rub which is approximately $2.4 and they have 3month free trial, while in Kazakhstan price for premium is $4.99 and 1month free trial,not even i...
Moderator
18905 Views
32 replies
73 likes
