Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 14670 Views
- 7 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremiumCountryColombiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have a family plan, modify the credit card for another country and now to want to ...
Student PlanPremiumSingapore DeviceMac I keep receiving emails about Spotify Premium Payment Failure. I've been having this issue for a few months now, and my Spotify Premium stops working, and then I have to 'update' the payment information, but I'm...
Good morning folks, for any reasony Spotify did not charge my bank account in June even though I did not cancel my contract.Can anybody help? Thanks,Sebastian
So basically I am paying 9.99€ per month for a few years now and I noticed that I can change to Spotify Premium Student to pay less. So I used the forms und the Spotify Account Settings and it led me to a Website called SheerID. I filled in the infor...
Hi!Ich habe das Problem das wenn ich über den Mobilfunkanbieter bezahlen will das dann ein Fehler kommt.Obwohl ich noch nie über mein Handy bezahlt habe und ich würde das angebot mit den 3 Monaten gerne nutzen wollen und könnte das nur über mein hand...
Premium Country United States DeviceMoto e5 Play Operating SystemAndroid 8.0.0 My Question or IssueI signed up for the 3 months for 99 cents and have since canceled my subscription, but the app is so ridiculously inconvenient with the Premium "featur...
Hey there! I regularly buy spotify premium using paytm, but it seems like I can't enable a subscription using Paytm, only card. My bank doesn't support recurring payments, so could you guys please add paytm as a payment mode for subscriptions? Looks ...
Buenas tardes. Desde diciembre Enero recibo doble cobro por una unica cuenta, he cancelado la suscripcion pasando a cuenta free y aun sigo recibiendo el cobro en mi tarjeta VISA. Solicito solucion
PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid My Question or IssueBeen using spotify premium of my GalaxyS9 for a couple months now, just tried to use the desktop app and website today and its saying im not a premium member; my bank acc...
PlanPremium Family shareCountrySwedenDevice Operating System My Question or IssueMy dad the payee of our family share account can't login to his Spotify account because the email he used is not available anymore and.he forgot the password. Is there a...
PlanPremiumCountryIsraelDeviceAllOperating SystemAll My Question or IssueFor a couple of weeks now I seem to have lost my premium subscription despite paying the monthly fee (last payment yesterday), I have no other accounts and I have tried reloggin...
PlanFree/PremiumCountryJohor, Malaysia DeviceMeizu M6Operating SystemWindows 10 Pro, Android 7 My Question or IssueI have a problem here. Recently i bought 1 month of Spotify Subscription Card from 7Eleven in my area. When i tried to enter the code a...
PlanTrying to subscribe for premium with the offer 3 months for R$ 1,99CountryBrazilDeviceSamsung Galaxy A5Operating SystemAndroid 8 My Question or IssueI want to subscribe premium with the offer of 3 months for R$ 1,99, but my payment is always reje...
Bueno tengo un problema con spotify premium tengo mi tarjeta de nomina (la del trabajo) es la que utilizo pagar el premium y siempre dejo los 150 que son me los cobra y no me registra el pago para premium el dia de hoy 11/06/2019 me cancelo mi premiu...
Quiero cambiar mi plan individual a,un familiar. Me acaban de debitar la cuenta individual, pero quiero que pase a familiar. Existe alguna manera de que pague la diferencia para así pasar al familiar?
PlanPremiumCountryUAEDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI subscribed for 3 months last week to try the spotify premium version and today I have encountered an issue where it is not allowing me to download playlist. A...
My Question or IssueI have an iPhone 6, and my bank statements are saying that I paid for spoitfy premium on 28th of may but it’s due to come out now, I have just received an email saying they couldn’t take the payment
In the advertisement writes 0.99 euro/3 months, but when i want to subscribe it tells me 4,99 for three monthsPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My ...
PlanPremium CountryUS, but living in South Africa My Question or Issue Good Day I have been a Spotify sunscriber for a number of years. I was living in the US at the time I joined and I have a US based account for payments. I have since moved to Sout...
I do get debitted for two account, but the first one with email is not registered or searchable. the second one doesnt i know the email n cant log in.Any ideas what i can do?