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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130739 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62575 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242053 Views
149 replies
13 likes
PlanPremiumCountryNetherlandsDeviceiPhone 8Operating SystemWindows 10 My Question or IssueIk wil graag mijn premium family abonnement bij Spotify zelf omzetten naar een premium family abonnement bij KPN. Ik dien dus eerst hier op te zeggen. Maar verl...
Plan Premium Country Netherlands Device iPhone 8 Operating System Windows 10 My Question or Issue Ik wil graag mijn premium family abonnement bij Spotify zelf omzetten naar een premi...
Spotify Star
759 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Newbie
527 Views
2 replies
0 likes
*community rock star edit - removed payment info*
*community rock star edit - removed payment info*
Spotify Star
416 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOS13 My Question or IssueI have changed my subscription from premium to duo family. I have shared the activation link through messenger with my partner who managed to verify the address correct...
Plan Premium Country Germany Device iPhone 6s Operating System iOS13 My Question or Issue I have changed my subscription from premium to duo family. I have shared the activation link...
Spotify Star
987 Views
2 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 11 ProOperating SystemiOS My Question or Issuewhat’s up with the increasing amount of ads as bumpers for podcasts? I’m not talking about the presenter read out Ads which is one thing unto itself - I’m talking about ...
Plan Premium Country USA Device iPhone 11 Pro Operating System iOS My Question or Issue what’s up with the increasing amount of ads as bumpers for podcasts? I’m not talking abo...
Spotify Legend
1412 Views
5 replies
2 likes
My Question or IssueI have bought a one month premium gift card and i have entered the code in a lot of times and it just shows the error message " Something went wrong. Please try again, or go to our support. " I have tried entering the code in on m...
My Question or Issue I have bought a one month premium gift card and i have entered the code in a lot of times and it just shows the error message " Something went wrong. Please try again, or&n...
Roadie
436 Views
3 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo last year, my ex got onto my account because he had used his email and password to help me...
Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So l...
Spotify Star
1713 Views
1 replies
0 likes
I just redeemed a three month gift card for Spotify Premium and I just realized I could get the student plan and save money.If I get the student plan now, will it charge me again for the three months of premium I already paid for, or will it give me ...
I just redeemed a three month gift card for Spotify Premium and I just realized I could get the student plan and save money. If I get the student plan now, will it charge me again for the three mont...
Spotify Star
490 Views
2 replies
0 likes
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei get my emails from you in spanish, my language i danish and i dont understand spanish, can you please change it!
Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i get my emails from you in spanish, my lang...
Visitor
704 Views
2 replies
0 likes
Hi there,I upgraded from Premium to Premium Duo today. Until now, my son (who is nearly 12 years old now) used Spotify on his mobile phone with my account. Now I thought the Premium Duo Abo would work perfectly and is not so expensive like the Family...
Hi there, I upgraded from Premium to Premium Duo today. Until now, my son (who is nearly 12 years old now) used Spotify on his mobile phone with my account. Now I thought the Premium Duo Abo would w...
Spotify Star
1344 Views
1 replies
1 likes
Does your premium run out after a month has passed or does it run out after you have listened to a month worth of music?Cause on my free trial it seemed to last much longer then 3 months.
Does your premium run out after a month has passed or does it run out after you have listened to a month worth of music? Cause on my free trial it seemed to last much longer then 3 months.
Moderator
527 Views
3 replies
0 likes
PlanPremium DuoCountrySouth AfricaDeviceXiaomi Note 7Operating SystemMIUI Global 11.0.6 My Question or IssueI have invited my partner to create an account on Duo. All goes well and he can sign in, until we have to confirm the address. I can see as th...
Plan Premium Duo Country South Africa Device Xiaomi Note 7 Operating System MIUI Global 11.0.6 My Question or Issue I have invited my partner to create an account on Duo. All...
Visitor
7590 Views
6 replies
0 likes
Plan: PremiumCountry: Netherlands Device: iPhone 11 / Samsung TV Hey everyone,lately I've been having issues visualising on the TV what I'm playing when streaming from my phone. I turn on the TV, access the Spotify app, then take my phone, choose a s...
Plan: Premium Country: Netherlands Device: iPhone 11 / Samsung TV Hey everyone, lately I've been having issues visualising on the TV what I'm playing when streaming from my p...
Spotify Star
345 Views
1 replies
0 likes
Hi all, I’ve upgraded my Premium account to DUO and invited my wife to join me on this account. She did while she had her own Premium already. Will her own Premium subscription be cancelled? Or how does this work in terms of payment? Thanks,Huub
Hi all, I’ve upgraded my Premium account to DUO and invited my wife to join me on this account. She did while she had her own Premium already. Will her own Premium subscription be cancelled?...
Casual Listener
1306 Views
4 replies
0 likes
Hello everyone, I had a problem when I created an account with my cell number, since I had premium spotify but it was not linked to any account, when doing so, I appear again as a free user, what I have to do to continue being premium in this account...
Hello everyone, I had a problem when I created an account with my cell number, since I had premium spotify but it was not linked to any account, when doing so, I appear again as a free user, ...
Spotify Star
357 Views
1 replies
0 likes
PlanPremium + HuluCountryUnited StatesDevice(Samsung Galaxy Note 8, Microsoft Surface Book 1)Operating System(Android Pie, Windows 10) My Question or IssueI get a message saying that I am ineligible to upgrade to Premium Duo. I'm currently paying for...
Plan Premium + Hulu Country United States Device (Samsung Galaxy Note 8, Microsoft Surface Book 1) Operating System (Android Pie, Windows 10) My Question or Issue I get a message say...
Spotify Star
457 Views
1 replies
1 likes
Long story short: I am stuck in a different country because of Covid and needed help to resubscribe to my paid account, but because my credit card country doesn't match the country I am currently stuck in, I am unable to pay for a subscription. I was...
Long story short: I am stuck in a different country because of Covid and needed help to resubscribe to my paid account, but because my credit card country doesn't match the country I am currently stu...
Moderator
411 Views
1 replies
0 likes
PlanPremiumCountry (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Me and my partner both have Spotify accounts. Now he have set up a premium account duo and added me. Will payments now automatically stop for me and only go through his s...
Plan Premium Country (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Me and my partner both have Spotify accounts. Now he have set up a premiu...
Spotify Legend
324 Views
1 replies
0 likes
PlanDuo Mix(Premium)CountryGermany DeviceiPhone7Operating SystemiOS 10 Hi, I just created a Duo Mix spotify, but don’t want to share my own music with the other account on the Duo Mix Playlist. How can I opt out of this feature?
Plan Duo Mix(Premium) Country Germany Device iPhone7 Operating System iOS 10 Hi, I just created a Duo Mix spotify, but don’t want to share my own music with the other ...
Newbie
11633 Views
4 replies
0 likes
I recently decided to pick up Spotify after receiving a promo mail on both my personal and work mail. I enter credit card data and picked Spotify Premium. Turns out I wrongly followed the work mail which isn't linked to my personal account but to my ...
I recently decided to pick up Spotify after receiving a promo mail on both my personal and work mail. I enter credit card data and picked Spotify Premium. Turns out I wrongly followed the work mail w...
Roadie
445 Views
1 replies
0 likes
