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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/Premium through Starbucks My Question or IssueI am quitting Starbucks in a few weeks and would like to start paying for my premium Spotify. How will I go about doing this without losing all my music I have saved?
so yeah, i was confirmed for the student discount but still got charged full. Can someone fix this. who do i talk to.
My Question or IssueI'm getting a charge for $49 and get TONS of ads all day. If I have free, that's fine, but then what's the $49 for? I have spotify on my desktop/laptop/phone. I'm getting worn out trying to get an answer thru the thick wall betwee...
=PlanFreeCountryCanadaMy Question or IssueI want to buy a 3 month subscription but its only letting me use paysafecard and I just want to use the prepaid card I bought. Anyone know how to not use paysafecard and just use regular credit cards or prepa...
PlanPremiumCountryCzech RepublicMy Question or IssueHi,I have used SheerID to verify that I am a student. I got an email which stated that verification was succesful. Few minutes ago my premium trial period has expired and I was charged full premium ...
PlanPremium for StudentsCountryUK My Question or IssueHi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button on the claim page, it redirects me to purchase family. Hitting the 'switch pla...
PlanPremiumCountryGermanyDeviceSony Xperia Z5Operating SystemAndroid 9 My Question or IssueI had to reset my phone yesterday. Ever since I could not download songs over Spotify anymore. Everytime I try it the app says "Try getting premium". Thing is,...
Hi!I was thinking to subscribe to premium through the Student subscription here in INDIA. But I will be moving to USA in a couple of months for 7 months.Will I be still paying the amount charged here in INDIA or I will have to pay the USA prices?
Plan: Free/Premium: PremiumCountry: Denmark DeviceApple (Macbook & IPhone) My Question or IssueI dont know why, but i paid for Spotify twice this month. First was on 05.03.19, and the other one was on 19.03.19.On my bank it said ''Waiting'' for takei...
How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?
PlanPremium (bundled as part of NYTimes subscriptionCountryUnited StatesMy Question or IssueHi,I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wondering what is the cost per month if I was to upgrade to Premium Fam...
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
PlanFreeCountryBrazil My Question or IssueI bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which would give me three months of premium account. But as I tried to redeem the code, tur...
I currently have a discounted rate for hulu at 0.99 a month until november so i can't get the spotify plus hulu plan that spotify offers I think. I want to know if I could do that and still keep the discounted rate for hulu meaning instead of 10 for ...
PlanPremiumCountryUSADevicePC / iOSOperating SystemWindows 10 My Question or IssueEverytime I try to activate Hulu in my premium account section, I get the following error no matter what I do: ErrorOops! Something went wrong, please try again or chec...
Plan: premium studentsCountry: Italy Device: MacBook/Samsung S8 My Question or Issue:I'm trying to get help from spotify, giving them the payment code and retriving information on whose account is and cancel that subscription.Alternatively I must blo...
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.
PlanPremiumCountryCanadaDeviceessential PH-1Operating Systemandroid My Question or IssueI am having trouble/getting an error whilst trying to pay for a premium subscription on my account with my debit visa, I had used the free trial, and earlier I tr...
PlanPremiumCountryPoland My Question or IssueFor a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in card. PROBLEM DONE
PlanPremiumCountryUA,UK,CZ,IL Device(iPhone X, Ipad Pro, PC)Operating System(iOS, Windows 10) My Question or IssueHi all, I'm working in an IT company and our Network is using not local IP's.once I will go out of the office, I will have a local IP (M...