Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 176064 Views
- 114 replies
- 12 likes
- 176064 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19679 Views
- 27 replies
- 4 likes
- 19679 Views
- 27 replies
- 4 likes
Superuser Contribution j’ai été débité 2 fois
Bonsoir, je viens de voir sur mes relevés banquaires que j’ai été débité deux fois ce mois-ci. en attente d’une réponse, merci
- Bonsoir, je viens de voir sur mes relevés banquaires que j’ai été débité deux fois ce mois-ci. en attente d’une réponse, merci
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- Casual Listener
- 2113 Views
- 8 replies
- 2 likes
- 2113 Views
- 8 replies
- 2 likes
Superuser Contribution Me cobro sin darme el plan
PlanFree/PremiumCountryMéxico Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo me deja contratar el plan Universitario ya que use el mes gratis, pero me cobra carg...
- Plan Free/Premium Country México Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue N...
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- Spotify Legend
- 443 Views
- 1 replies
- 0 likes
- 443 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to sign up to premium after moving countries
I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again. Now my country in my profile says USA, when I try to purchase premium I get "Som...
- I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again. Now my country...
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- Moderator
- 1782 Views
- 5 replies
- 0 likes
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movingPremium
- 1782 Views
- 5 replies
- 0 likes
Solved!!Superuser Contribution premium payment problem
PlanPremiumTurkey Device(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueHello, I was in the Premium plan. I have been paying with a certain card but the card has expired. We got it fixed and got a different card number f...
- Plan Premium Turkey Device (iPhone 8, Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue Hello, I was in the Premium plan. I have been paying with a certain...
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- Spotify Legend
- 917 Views
- 1 replies
- 0 likes
- 917 Views
- 1 replies
- 0 likes
Superuser Contribution UPI Autopay Payment option in monthly subscription plan
UPI 2.0 has been launched recently in India which enables UPI Autopay which lets UPI users to pay monthly bills using UPI Address. Since UPI payments is very popular in India, i would like to see the payment option in monthly subscription. Please imp...
- UPI 2.0 has been launched recently in India which enables UPI Autopay which lets UPI users to pay monthly bills using UPI Address. Since UPI payments is very popular in India, i would like ...
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- Spotify Legend
- 1246 Views
- 1 replies
- 2 likes
- 1246 Views
- 1 replies
- 2 likes
Changing the country is not possible
Hello, I am trying to switch country (my origin one) in my account. I used a different country since I was a student there. I tried to change the payment method, and still, it does not let me change the country. I renewed my premium using the new car...
- Hello, I am trying to switch country (my origin one) in my account. I used a different country since I was a student there. I tried to change the payment method, and still, it does not let me change ...
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- Community Legend
- 347 Views
- 1 replies
- 0 likes
- 347 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Student and Hulu not working anymore
PlanPremiumCountryUSADevice(iPhone XR, Windows PC, TCL Roku TV)Operating System(iOS 13, Windows 10, Roku) My Question or IssueI have had Spotify's Premium Student account for a while now, and I like that it also comes with Hulu. However, I've had som...
- Plan Premium Country USA Device (iPhone XR, Windows PC, TCL Roku TV) Operating System (iOS 13, Windows 10, Roku) My Question or Issue I have had Spotify's Premium Student account for...
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- Moderator
- 811 Views
- 1 replies
- 0 likes
- 811 Views
- 1 replies
- 0 likes
Superuser Contribution Have paid, but still asks to upgrade
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just paid for premium today. Haven't yet got the receipt nor has it changed. The upgrade bu...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
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- Spotify Legend
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Duo Accounts
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up for the duo account about two weeks ago. I thought it said the first month was fr...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signe...
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- Spotify Star
- 318 Views
- 1 replies
- 0 likes
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Premium
- 318 Views
- 1 replies
- 0 likes
my sotify gift card wont work
Planfree but trying to redeem gift cardCountrybahrainDevicedesktopOperating Systemwindows My Question or Issuei have bought a spotify gift card from a machine from a very well known company in bahrain which lets you get gift cards and pay bills but w...
- Plan free but trying to redeem gift card Country bahrain Device desktop Operating System windows My Question or Issue i have bought a spotify gift card from a machine from a very wel...
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- Spotify Star
- 519 Views
- 1 replies
- 0 likes
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Gift Cards
- 519 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium- 6 Months Free with Samsung S10e purchase
Plan - Current: Spotify Free; Desired: Spotify Premium - 6 Months FreeCountry - USADevice - Samsung Galaxy S10eOperating System - AndroidPurchased and received a Samsung Galaxy S10e two days ago. The purchase included Spotify Premium- 6 Months Free. ...
- Plan - Current: Spotify Free; Desired: Spotify Premium - 6 Months Free Country - USA Device - Samsung Galaxy S10e Operating System - Android Purchased and received a Samsung Galaxy...
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- Moderator
- 1156 Views
- 1 replies
- 0 likes
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6-months freeSamsung
- 1156 Views
- 1 replies
- 0 likes
Superuser Contribution Change family plan date
i want to change the payment date on my family plan - as I understand I just cancel/downgrade and then subscribe again on the desired date. But how does this affect my family members? Would I need to add them to the plan again?
- i want to change the payment date on my family plan - as I understand I just cancel/downgrade and then subscribe again on the desired date. But how does this affect my family members? Would I need to...
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- Moderator
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify me esta cobrando de nuevo
Hola, hace poco se me hizo un cargo a mi tarjeta de débito con esta referencia rsm160408csa ad, investigando me enteré de que es el cargo de spotify, pero ahora me está volviendo a querer hacer el cargo y en la interfaz de inicio me aparece que no se...
- Hola, hace poco se me hizo un cargo a mi tarjeta de débito con esta referencia rsm160408csa ad, investigando me enteré de que es el cargo de spotify, pero ahora me está volviendo a querer hacer ...
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- Moderator
- 1381 Views
- 1 replies
- 3 likes
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AccountPremiumSubscription
- 1381 Views
- 1 replies
- 3 likes
Superuser Contribution Thought I’d my plan had been cancelled but I got charged
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/StudentCountryU.K. Operating System(iOS 10 My Question or IssueI’m short on money this month and thought I’d cancelled my s...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Student Country U.K. Operating System (iOS 10 My...
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- Moderator
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Superuser Contribution Turning two premiums into a duo.
My Question or IssueDuo sounds great as my household currently has two separate premium accounts. Is it possible to combine the two accounts without losing our playlists?
- My Question or Issue Duo sounds great as my household currently has two separate premium accounts. Is it possible to combine the two accounts without losing our playlists?
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- Moderator
- 349 Views
- 2 replies
- 0 likes
- 349 Views
- 2 replies
- 0 likes
Superuser Contribution Premium
PlanPremiumCountryGermany Samsung Galaxy A7 My Question or Issue Ich habe Spotify Premium seit langer Zeit. Das Abo wurde von meinem Konto abgezogen und ich konnte mir auch ganz normal Musik herunterladen und Offline hören. Seit gestern lädt Spotify ...
- Plan Premium Country Germany Samsung Galaxy A7 My Question or Issue Ich habe Spotify Premium seit langer Zeit. Das Abo wurde von meinem Konto abgezogen und ich k...
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- Moderator
- 536 Views
- 3 replies
- 0 likes
- 536 Views
- 3 replies
- 0 likes
Superuser Contribution Loading take time
Today i tried to subscribe spotify premium but after i put my information it keep loading and nothing happened i tried to open it on safari and chrome and its the same thingPlanFree/PremiumCountryEgyptDevice(Macbook Pro ) My Question or Issue
- Today i tried to subscribe spotify premium but after i put my information it keep loading and nothing happened i tried to open it on safari and chrome and its the same thing Plan Free/Premium Coun...
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- Spotify Legend
- 271 Views
- 2 replies
- 0 likes
- 271 Views
- 2 replies
- 0 likes
Premium upgrade to family plan
PlanFree/PremiumCountry I use to have the premium plan and recently moved back home and join the family plan, do u need to cancel the premium plan or will it automatically cancel once I accept to join the family plan?
- Plan Free/Premium Country I use to have the premium plan and recently moved back home and join the family plan, do u need to cancel the premium plan or will it automatically cancel once I ...
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Solved!! Do I keep trial period after cancellation?
I have just recently started a 3-month trial Premium and I want to cancel it now to not forget about it and not be charged in the future. But I am afraid it may cancel all the remaining days of trial. I cannot find any info about this.
- I have just recently started a 3-month trial Premium and I want to cancel it now to not forget about it and not be charged in the future. But I am afraid it may cancel all the remaining days of trial...
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- Spotify Star
- 594 Views
- 1 replies
- 0 likes
- 594 Views
- 1 replies
- 0 likes
Is Spotify Premium necessary for a record label
I work for a record label who only use Spotify for pitching to playlists, analytics and creating playlists etc. It's never used for listening to music. So we were just wondering if it's worth getting premium? Thanks for your help, Joel
- I work for a record label who only use Spotify for pitching to playlists, analytics and creating playlists etc. It's never used for listening to music. So we were just wondering if it's wort...
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- Spotify Star
- 310 Views
- 1 replies
- 0 likes
- 310 Views
- 1 replies
- 0 likes