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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75154 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140199 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80543 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269749 Views
159 replies
13 likes
Hello!I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting error message in Russian saying I should wait for a year ...
Hello! I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting er...
Spotify Star
1995 Views
1 replies
0 likes
PlanPremiumCountryArgentinaOperating SystemAndroid, Windows, Linux My Question or IssueSpotify says it can{t charge for the service, that theres an error with the debit card. I called to the bank and there is no problem at all. I also have APV and th...
Plan Premium Country Argentina Operating System Android, Windows, Linux My Question or Issue Spotify says it can{t charge for the service, that theres an error with the debit card. I c...
Spotify Star
690 Views
1 replies
0 likes
PLAN student premium COUNTRYCanadaDeviceApple XS MAXOperating Systemios 14.0My Question or IssueI tried to redeem the free Google Nest Mini, however, every time I go to link my account the message appears: Uh oh, There was a problem.An unexpected err...
PLAN student premium COUNTRY Canada Device Apple XS MAX Operating System ios 14.0 My Question or Issue I tried to redeem the free Google Nest Mini, however, every time I go to li...
Visitor
1837 Views
5 replies
2 likes
i moved to the USA a year ago from the UAE. I changed my country on the account to the US, and i have a family premium account. Every month i keep getting changed in the UAE AED19 whereas i have changed countries and i pay about $14 per month here in...
i moved to the USA a year ago from the UAE. I changed my country on the account to the US, and i have a family premium account. Every month i keep getting changed in the UAE AED19 wher...
Composer
579 Views
2 replies
0 likes
PlanI canceled premiumCountryUSADeviceMoto Z4Operating SystemAndroid My Question or IssueAs soon as I canceled my plan it took out the $9.99, I just went to go get premium again but realized it took out the $9.99 even though I canceled it before.
Plan I canceled premium Country USA Device Moto Z4 Operating System Android My Question or Issue As soon as I canceled my plan it took out the $9.99, I just went to go get premium ag...
Spotify Star
494 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceALLOperating SystemALL My Question or IssueI am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially opened, do both accounts start with all the songs/playlists etc on my existin...
Plan Premium Country UK Device ALL Operating System ALL My Question or Issue I am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially o...
Community Legend
1563 Views
1 replies
0 likes
This may be strange.. I just checked my subscription and it says I have Premium Family, funny but I never signed up for it. Then I looked under the manage members and there was a person attached to my account I have never heard of before. So this was...
This may be strange.. I just checked my subscription and it says I have Premium Family, funny but I never signed up for it. Then I looked under the manage members and there was a person attache...
Casual Listener
4579 Views
4 replies
0 likes
PlanFree/PremiumCountryBelarusDeviceDesktop PC, Chrome 84.0.4147Operating SystemWindows 10 My Question or IssueI'm trying to pay for the Premium and area with Pay Method isn't shown. I can see error in the console (please see screenshot attached)
Plan Free/Premium Country Belarus Device Desktop PC, Chrome 84.0.4147 Operating System Windows 10 My Question or Issue I'm trying to pay for the Premium and area with Pay Method...
Spotify Legend
1362 Views
4 replies
1 likes
PlanFreeCountry USA DevicePCOperating SystemWin 10 My Question or IssueCannot get the link to send me a "verification code" just to enable this 6 month free trial - https://www.spotify.com/us/claim/chase/ Even attempted it again with a fresh account....
Plan Free Country USA Device PC Operating System Win 10 My Question or Issue Cannot get the link to send me a "verification code" just to enable this 6 month free trial -&nb...
Spotify Legend
16110 Views
4 replies
0 likes
PlanPremiumCountryEgyptDeviceIphone XOperating System(iOS 14) My Question or IssueI was on premuim subscription already but my renew payment was uunsuccessful due to insufficient balance but the balance was adjusted and i waited for 3 days and spoti...
Plan Premium Country Egypt Device Iphone X Operating System (iOS 14) My Question or Issue I was on premuim subscription already but my renew payment was uunsuccessful due to insuf...
Casual Listener
659 Views
1 replies
1 likes
I've already filled up student discount and they have a button for 2 months subscription for 75 Philippine pesos, I already have the load in my sim card but it says that "something went wrong" but I already tried that yesterday but I didn't have load...
I've already filled up student discount and they have a button for 2 months subscription for 75 Philippine pesos, I already have the load in my sim card but it says that "something went wrong" but I ...
Roadie
542 Views
1 replies
0 likes
PlanPremiumCountrySwedenMy Question or IssueHello, I am a student in Sweden. I have a French visa card and I am trying to use it to pay the student plan. I already verify my study information but the system declined my card cause the region of me and...
Plan Premium Country Sweden My Question or Issue Hello, I am a student in Sweden. I have a French visa card and I am trying to use it to pay the student plan. I already ver...
Spotify Star
569 Views
1 replies
1 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueHello, I'm trying to subscribe to Spotify Premium. I'm eligible for Spotify Student. After choosing the option and entering my payment details I get a notific...
Plan Premium Country Germany Device Samsung Galaxy 9 Operating System Android My Question or Issue Hello, I'm trying to subscribe to Spotify Premium. I'm eligible for Spotify S...
Community Legend
661 Views
1 replies
1 likes
Price for premium in neighbouring country Russia is 169rub which is approximately $2.4 and they have 3month free trial, while in Kazakhstan price for premium is $4.99 and 1month free trial,not even in our local currency. Is this some kind of a mistak...
Price for premium in neighbouring country Russia is 169rub which is approximately $2.4 and they have 3month free trial, while in Kazakhstan price for premium is $4.99 and 1month free trial,not even i...
Moderator
19482 Views
32 replies
73 likes
PlanPremiumCountryUSA DeviceiPhone 11 ProOperating SystemiOS My Question or Issuewhat’s up with the increasing amount of ads as bumpers for podcasts? I’m not talking about the presenter read out Ads which is one thing unto itself - I’m talking about ...
Plan Premium Country USA Device iPhone 11 Pro Operating System iOS My Question or Issue what’s up with the increasing amount of ads as bumpers for podcasts? I’m not talking abo...
Spotify Legend
1530 Views
5 replies
2 likes
PlanPremiumCountrySwitzerland DeviceiPhone 11Operating SystemIOS 14 My Question or IssueI wanted to get the premium subscription, so I bought my self a Spotify gift card. I went on to the site and redeemed the code. After I did that I wanted to subsc...
Plan Premium Country Switzerland Device iPhone 11 Operating System IOS 14 My Question or Issue I wanted to get the premium subscription, so I bought my self a Spotify g...
Spotify Star
960 Views
3 replies
1 likes
PlanFree/Premium (was Premium, now Free cause i canceled it to try getting Premium again)CountryCroatiaDeviceXiaomi Redmi Note 9s / LaptopOperating SystemAndroid 10 / Windows 10 My Question or IssueHi, on the 19th my Premium payment failed for unknow...
Plan Free/Premium (was Premium, now Free cause i canceled it to try getting Premium again) Country Croatia Device Xiaomi Redmi Note 9s / Laptop Operating System Android 10 / Windows 10 ...
Roadie
637 Views
1 replies
1 likes
I just bought a brand new note 20 ultra, the promo says free subscription to new users for 6 months. https://www.samsung.com/latin/smartphones/galaxy-note20/buy/ When I tap premium on Spotify, showed me 2 banners, one said Premium Samsung, 3 months a...
I just bought a brand new note 20 ultra, the promo says free subscription to new users for 6 months. https://www.samsung.com/latin/smartphones/galaxy-note20/buy/ When I tap prem...
Spotify Star
472 Views
2 replies
0 likes
PlanPremiumCountryTurkey Device(Huawei P Smart 2019 )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. I want to buy Spotify premium, but my debit card is not accepted. I have money on my debit card and it's open to e...
Plan Premium Country Turkey Device (Huawei P Smart 2019 ) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. I want to buy Spotify premiu...
Spotify Star
377 Views
1 replies
1 likes
PlanPremiumCountrySaudi Arabia Device(iPhone Xs Max)Operating System(iOS 13.4.1) My Question or Issue : I already paid 19.99 SR and I got a message from the bank confirming that.. yet I got an email saying that I haven’t and the app still says Don’t ...
Plan Premium Country Saudi Arabia Device (iPhone Xs Max) Operating System (iOS 13.4.1) My Question or Issue : I already paid 19.99 SR and I got a message from the...
Spotify Star
680 Views
1 replies
1 likes
