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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75185 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140222 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80566 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269863 Views
159 replies
13 likes
PlanPremiumCountrySaudi Arabia Device(iPhone Xs Max)Operating System(iOS 13.4.1) My Question or Issue : I already paid 19.99 SR and I got a message from the bank confirming that.. yet I got an email saying that I haven’t and the app still says Don’t ...
Plan Premium Country Saudi Arabia Device (iPhone Xs Max) Operating System (iOS 13.4.1) My Question or Issue : I already paid 19.99 SR and I got a message from the...
Spotify Star
680 Views
1 replies
1 likes
I have no other accounts that I know of. My card number was recently changed yet Im still being charged. My account is free. No I don't allow anyone else to use my card. Please allow me to talk to an actual human so they can stop the charges.
I have no other accounts that I know of. My card number was recently changed yet Im still being charged. My account is free. No I don't allow anyone else to use my card. Please allow me to talk to an...
Spotify Star
443 Views
1 replies
0 likes
Hi Spotify, So, I literally just created this account because I can't login to my original one. The issue is that my account is connected to my Facebook which is currently deleted. On top of that, the account is also connected to my old email address...
Hi Spotify, So, I literally just created this account because I can't login to my original one. The issue is that my account is connected to my Facebook which is currently deleted. On top of...
Spotify Star
474 Views
1 replies
1 likes
After my trial premium subscription I got a receipt of transaction to message but I'm not able to open it!
After my trial premium subscription I got a receipt of transaction to message but I'm not able to open it!
Regular
716 Views
4 replies
0 likes
My gift card problemPlan1 month Country Device(motorola g7 play)Operating System(Android) My QuestionI can see my code because scraped wrong so I can doesn't see the code
My gift card problem Plan 1 month Country Device (motorola g7 play) Operating System (Android) My Question I can see my code because scraped wrong so I can doesn't see ...
Spotify Star
446 Views
1 replies
1 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
Regular
660 Views
3 replies
1 likes
My Question or IssueCancel a Spotify family subscription, will I be able to join a duo? And is it not going to come out that I was already in a family plan?
My Question or Issue Cancel a Spotify family subscription, will I be able to join a duo? And is it not going to come out that I was already in a family plan?
Spotify Star
661 Views
2 replies
0 likes
Hello, wij gaan weg bij XS4ALL en hebben via deze Spotify partner een Premium(Family) abonnement. Hoe zetten we dit Partner abonnement om naar een normal Spotify Premium Family abonnement? Hello we wish to move from Sportify Partner to a normal Spoti...
Hello, wij gaan weg bij XS4ALL en hebben via deze Spotify partner een Premium(Family) abonnement. Hoe zetten we dit Partner abonnement om naar een normal Spotify Premium Family abonnement? &nb...
Spotify Star
2437 Views
1 replies
0 likes
Bonjour j'avais un compte prenium a 9.99/mois, j'ai été invité par un membre de ma famille a utiliser PRENIUM FAMILLY, ma question est je n'ai pas annulé mon abonnement PRENIUM 9.99/mois, et j'ai accepter de rejoindre le FAMILY est-ce que je vais pay...
Bonjour j'avais un compte prenium a 9.99/mois, j'ai été invité par un membre de ma famille a utiliser PRENIUM FAMILLY, ma question est je n'ai pas annulé mon abonnement PRENIUM 9.99/mois, et j'ai acc...
Roadie
875 Views
1 replies
1 likes
I changed plans twice on the same day. I had individual premium before and changed to duo. After checking I realised that duo wasn't what I was looking for, so I changed the plan back to Individual premium. The thing is I got charged on the 17/09 for...
I changed plans twice on the same day. I had individual premium before and changed to duo. After checking I realised that duo wasn't what I was looking for, so I changed the plan back to Individual p...
Roadie
3136 Views
1 replies
0 likes
PlanPremium CountryCanada My Question or IssueI payed premium (see screenshot attached) but I'm not getting it. It says my plan is "Free" I don't have facebook so I know this is not the issue.
Plan Premium Country Canada My Question or Issue I payed premium (see screenshot attached) but I'm not getting it. It says my plan is "Free" I don't have facebook so I know...
Roadie
734 Views
1 replies
1 likes
Firstly, I'm aware that many podcasts have ads embedded into them by the creators. This isn't what I'm talking about. I've started listening to a "Spotify Original" podcast called "The Besties". It's only available on Spotify. When I listen through m...
Firstly, I'm aware that many podcasts have ads embedded into them by the creators. This isn't what I'm talking about. I've started listening to a "Spotify Original" podcast called "The Besti...
Casual Listener
994 Views
2 replies
1 likes
I am contacting you in regards to my trial period for a premium subscription. In fact I have subscribed to the trial period on the 2nd September if I am not mistaken and on the 9th I tried to download a playlist, my account didn't allow me notifying ...
I am contacting you in regards to my trial period for a premium subscription. In fact I have subscribed to the trial period on the 2nd September if I am not mistaken and on the 9th I tried to downloa...
Roadie
379 Views
1 replies
1 likes
PlanFreeCountryUSDeviceGalaxy S10+/PCOperating SystemWindows 10 My Question or IssueI had Premium until today, but when I accessed Spotify on my phone I was told I am only on Free. I tried to reupgrade to Premium but the webpage says I do not qualify...
Plan Free Country US Device Galaxy S10+/PC Operating System Windows 10 My Question or Issue I had Premium until today, but when I accessed Spotify on my phone I was told I am only on...
Roadie
575 Views
1 replies
0 likes
PlanStudent DiscountCountry DeviceWindows, AndroidOperating SystemAndroid 10 My Question or IssueI was taking classes last semester and finished my undergraduates, I will eventually continue schooling but right now I will be graduating after covid de...
Plan Student Discount Country Device Windows, Android Operating System Android 10 My Question or Issue I was taking classes last semester and finished my undergraduate...
Roadie
567 Views
1 replies
0 likes
PlanPremiumCountryCroatiaDevice(Samsung Galaxy 9)My Question or IssueHello, I'm trying to pay for subscription with my card, and it doesn`t work for some reason. I tried going to your support and doing everything listed there to try and help but it d...
Plan Premium Country Croatia Device (Samsung Galaxy 9) My Question or Issue Hello, I'm trying to pay for subscription with my card, and it doesn`t work for some reason. I tried going to your s...
Spotify Legend
86010 Views
9 replies
3 likes
I need to change to pesos because in Argentina $US's change it's always unstable.
I need to change to pesos because in Argentina $US's change it's always unstable.
Casual Listener
1607 Views
4 replies
5 likes
PlanPremium DuoCountryFinland & Iceland My Question or IssueI can't make Spotify Duo work for us even though we live in the same address. The issue is that every time my partner tries to accept my invitation, it does not work because of country issue...
Plan Premium Duo Country Finland & Iceland My Question or Issue I can't make Spotify Duo work for us even though we live in the same address. The issue is that every time my ...
Casual Listener
43901 Views
2 replies
1 likes
I subscribed my spotify to Premium a few months back. But yesterday my wife asked me to change my subscription to Premium Duo. So she subscribed the Premium Duo and invited me, I accepted it without cancelling my own subscription. So the question is,...
I subscribed my spotify to Premium a few months back. But yesterday my wife asked me to change my subscription to Premium Duo. So she subscribed the Premium Duo and invited me, I accepted it without ...
Spotify Star
797 Views
1 replies
2 likes
Пытаюсь купить подписку для семьи. Оплата картой не проходит. Карта Альфа Банка (MasterCard). В банке сказали, что данная операция может произвестись со стороны банка. Деньги на карте есть. Страна аккаунта Беларусь. Ошибка при оплате:PlanSpotify Prem...
Пытаюсь купить подписку для семьи. Оплата картой не проходит. Карта Альфа Банка (MasterCard). В банке сказали, что данная операция может произвестись со стороны банка. Деньги на карте есть. Страна ак...
Casual Listener
2943 Views
1 replies
2 likes
