Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88816 Views
- 54 replies
- 5 likes
- 88816 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11086 Views
- 24 replies
- 2 likes
- 11086 Views
- 24 replies
- 2 likes
Solved!! Only single premium plan available in romania after 2 years
PlanPremium Family & Premium StudentCountryRomania My Question or IssueHello there!Community request 1 Community request 2 ...As you can see, there were multiple request for these premium plans going as far as almost 2 years ago. There were promises,...
- Plan Premium Family & Premium Student Country Romania My Question or Issue Hello there! Community request 1 Community request 2 ... As you can see, there were multipl...
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- Spotify Star
- 808 Views
- 1 replies
- 0 likes
- 808 Views
- 1 replies
- 0 likes
Family Plan
PlanPremium -> FamilyCountryBelgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (Belgium) isn't allowed to pay thourgh credit card (VISA or Mastercard)... I'm ...
- Plan Premium -> Family Country Belgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (...
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- Spotify Star
- 513 Views
- 1 replies
- 0 likes
- 513 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium Slovenia
So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported country. Im fed up with using tweaked apps on a dif...
- So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported ...
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- Spotify Star
- 1906 Views
- 1 replies
- 1 likes
- 1906 Views
- 1 replies
- 1 likes
Solved!! Student Bundle Premium Spotify + No-Ad Hulu
My Question or IssueI don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spotify-Hulu bundle but that only includes the Hulu with...
- My Question or Issue I don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spo...
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- Spotify Star
- 3590 Views
- 1 replies
- 0 likes
- 3590 Views
- 1 replies
- 0 likes
improper billing
PlanPremiumCountryBrazilDeviceRedmi 7System operationAndroid 9My question or problemThis morning, I received a message from my bank saying that Spotify Premium has been activated in my account. I have two accounts on Spotify, I signed in to both acco...
- Plan Premium Country Brazil Device Redmi 7 System operation Android 9 My question or problem This morning, I received a message from my bank saying that Spotify Premium has been acti...
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- Community Legend
- 688 Views
- 3 replies
- 0 likes
- 688 Views
- 3 replies
- 0 likes
Premium bug?
PlanPremiumCountryMexicoDevice Samsung Galaxy S8+My Question or IssueI bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline mode it tells me that I only have 29 days left so that I have to connect to the...
- Plan Premium Country Mexico Device Samsung Galaxy S8+ My Question or Issue I bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline m...
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- Community Legend
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Superuser Contribution plano
nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?
- nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?
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- Spotify Legend
- 996 Views
- 2 replies
- 0 likes
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plano
- 996 Views
- 2 replies
- 0 likes
Payment
My Question or Issuei didnt have a spotify account, and i got charged somehow....is there anyway i can get my money back or at least cancel the subscription? i dont know what email or anything the card is attached to that has a spotify.
- My Question or Issue i didnt have a spotify account, and i got charged somehow....is there anyway i can get my money back or at least cancel the subscription? i dont know what email or anything the ...
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- Community Legend
- 599 Views
- 3 replies
- 0 likes
- 599 Views
- 3 replies
- 0 likes
Superuser Contribution Currys will only provide one code yet I purchased two eligible items
I purchased two Sonos sound bars at Christmas as presents for family. The Sonos sound bar comes with six months free code so I naturally expected to receive two codes. I only received a single code and they are refusing to provide a second stating I ...
- I purchased two Sonos sound bars at Christmas as presents for family. The Sonos sound bar comes with six months free code so I naturally expected to receive two codes. I only received a s...
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- Casual Listener
- 930 Views
- 5 replies
- 0 likes
- 930 Views
- 5 replies
- 0 likes
Solved!! Got e-mail on Feb 12,2020 for 3mo free with a Premium subscription but unable to activate
PlanFree/PremiumCountry France Samsung Note 9 + PC Android + Windows 10 My Question or IssueI got an e-mail on Feb 12, 2020 for a 3mo free trial for Premium, but when I try to subscribe, I only get 1mo free. I have never subscribed to Spotify Premium...
- Plan Free/Premium Country France Samsung Note 9 + PC Android + Windows 10 My Question or Issue I got an e-mail on Feb 12, 2020 for a 3mo free trial for Premium, but ...
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- Casual Listener
- 634 Views
- 4 replies
- 0 likes
- 634 Views
- 4 replies
- 0 likes
Premium subscription lost
Country: United Kingdom Hi,so my premium subscription has recently (in the last few days) reverted back to a free subscription without me changing anything. I should have two years of Spotify premium, ending 07/12/20 (December), which came free with ...
- Country: United Kingdom Hi, so my premium subscription has recently (in the last few days) reverted back to a free subscription without me changing anything. I should have ...
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- Community Legend
- 376 Views
- 3 replies
- 0 likes
- 376 Views
- 3 replies
- 0 likes
Superuser Contribution Hulu not working with student premium
I have Spotify premium through the student discount and my Hulu is not working. When I click the “start watching” on Hulu under active services, it takes me to the Hulu screen asking me to sign up for $5.99/month. How can this be resolved???
- I have Spotify premium through the student discount and my Hulu is not working. When I click the “start watching” on Hulu under active services, it takes me to the Hulu screen asking me to sign up fo...
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- Spotify Legend
- 1034 Views
- 8 replies
- 0 likes
- 1034 Views
- 8 replies
- 0 likes
Superuser Contribution non existiong offer
PlanFree My Question or IssueWhy am I in the Spotify app offered (pestered) premium account try for free for three months, when no such offer is availible clicking on the banner? If I am not eligible for the offer, don't offer it to me!!! Whatever ha...
- Plan Free My Question or Issue Why am I in the Spotify app offered (pestered) premium account try for free for three months, when no such offer is availible clicking on the banner?...
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- Spotify Legend
- 576 Views
- 6 replies
- 0 likes
- 576 Views
- 6 replies
- 0 likes
Got charge after cancel my subscription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have canceled my previous subscriptions in iphone (itunes) then upgrade it into premium fa...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Community Legend
- 414 Views
- 2 replies
- 0 likes
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Subscription
- 414 Views
- 2 replies
- 0 likes
Solved!! Can I Switch to Family Premium and Keep Hulu?
PlanPremiumCountryU.S.A.My Question or IssueCurrently I have spotify premium with hulu but am thinking about switching over to family plan to cut pricing down. Is there anyway to switch to family plan and keep hulu or is it just not possible?
- Plan Premium Country U.S.A. My Question or Issue Currently I have spotify premium with hulu but am thinking about switching over to family plan to cut pricing down. Is there anyway to switch to ...
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- Roadie
- 16958 Views
- 1 replies
- 0 likes
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Family HuluFamily PlanHuluHulu FamilyPremiumSwitch
- 16958 Views
- 1 replies
- 0 likes
Solved!! refund and cancel subscription
hi. i charged 6.99 from spotify with transaction id PO20049000110588. I havent registered to spotify in this sort term so i dont know the mail and i havent charged before. i want to stop it. i didnt use the service and i want my money back. if u want...
- hi. i charged 6.99 from spotify with transaction id PO20049000110588. I havent registered to spotify in this sort term so i dont know the mail and i havent charged before. i want to stop it. i didnt ...
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- Community Legend
- 873 Views
- 3 replies
- 0 likes
- 873 Views
- 3 replies
- 0 likes
Superuser Contribution Vodafone Music Premium not working
PlanPremiumCountryIreland DeviceiPhone 8 Operating System(iOS 10 My Question or IssueI have a premium subscription through Vodafone music but on my app and online it’s saying I don’t have premium. Can someone help with this please ? I have already tr...
- Plan Premium Country Ireland Device iPhone 8 Operating System (iOS 10 My Question or Issue I have a premium subscription through Vodafone music but on my app and online i...
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- Spotify Legend
- 453 Views
- 1 replies
- 0 likes
- 453 Views
- 1 replies
- 0 likes
Why is Spotify showing me ads if I'm paying premium? This is not honest and respectful
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 510 Views
- 1 replies
- 0 likes
- 510 Views
- 1 replies
- 0 likes
necesito eliminar cuenta pero no tengo acceso al correo
Necesito ayuda, necesito eliminar cuenta de spotify pero no tengo acceso al correo ya que contraté con el correo/facebook de mi ex un plan duo pero lo di de baja, el problema es que mi tarjeta quedó asociada a su cuenta y me siguen haciendo el cargo ...
- Necesito ayuda, necesito eliminar cuenta de spotify pero no tengo acceso al correo ya que contraté con el correo/facebook de mi ex un plan duo pero lo di de baja, el problema es que mi tarjeta quedó ...
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- Roadie
- 368 Views
- 1 replies
- 0 likes
- 368 Views
- 1 replies
- 0 likes
Superuser Contribution New card.."Your payment method and country don't match"
PlanPremiumCountryUnited States DeviceiPhone 11 Pro, iPad mini 4, iMacOperating SystemiOS 13.3.1 My Question or IssueMy bank issued a new VISA debit card and old one expired. So I go to update the payment info and it fails due to the country doesn't ...
- Plan Premium Country United States Device iPhone 11 Pro, iPad mini 4, iMac Operating System iOS 13.3.1 My Question or Issue My bank issued a new VISA debit card and old one e...
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- Community Legend
- 6758 Views
- 1 replies
- 0 likes
- 6758 Views
- 1 replies
- 0 likes