Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 121666 Views
- 79 replies
- 10 likes
- 121666 Views
- 79 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14524 Views
- 27 replies
- 2 likes
- 14524 Views
- 27 replies
- 2 likes
Superuser Contribution I'm still getting charged for premium even though I upgraded to the family plan months ago.
PlanPremium FamilyCountry CanadaDeviceSamsung Galaxy 9 My Question or Issue I'm being charged twice a month. Once for Premium and once for the Family plan that I upgraded months ago. I've searched these forums for a solution but can't find anything h...
- Plan Premium Family Country Canada Device Samsung Galaxy 9 My Question or Issue I'm being charged twice a month. Once for Premium and once for the Family plan that ...
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- Moderator
- 1174 Views
- 7 replies
- 0 likes
- 1174 Views
- 7 replies
- 0 likes
Keeps saying there is a problem when I go to pay for premium, and won’t let me get premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 495 Views
- 3 replies
- 0 likes
- 495 Views
- 3 replies
- 0 likes
Superuser Contribution Pagamento conta estudante
Plan estudante Free/Premium premiumCountry Brazil Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFiz o cadastro e estou aprovado como estudante, inclusive já paguei...
- Plan estudante Free/Premium premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
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- Spotify Legend
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Can't register in any premium subscriptions
PlanFreeCountryPhilippines DeviceVIVO V7 PLUS Operating SystemANDROID My Question or Issuehello there! I just want to raised my concerned regarding my spotify, i have a premium account before, but i failed to renew it so the status now is back to FRE...
- Plan Free Country Philippines Device VIVO V7 PLUS Operating System ANDROID My Question or Issue hello there! I just want to raised my concerned regarding my sp...
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- Roadie
- 1081 Views
- 1 replies
- 0 likes
- 1081 Views
- 1 replies
- 0 likes
I can not buy spotify premium
PlanPremiumCountryUnited States of AmericaDeviceWindows ComputerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have tried multiple times to buy spotify premium, but this error keeps appearing. I have waited a week and s...
- Plan Premium Country United States of America Device Windows Computer Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have tried multiple times t...
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- Roadie
- 425 Views
- 3 replies
- 0 likes
- 425 Views
- 3 replies
- 0 likes
Spotify premium with Hulu subscription no longer has hulu how do I get it back
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 776 Views
- 1 replies
- 0 likes
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Subscription payment options
- 776 Views
- 1 replies
- 0 likes
Superuser Contribution Addebiti continui senza abbonamento premium .
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 761 Views
- 2 replies
- 0 likes
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Addebiti continui senza abbonamento premium
- 761 Views
- 2 replies
- 0 likes
Superuser Contribution Vodafone Premium Contact - change to spotify help!
My Vodafone Premium Spotify subscription expires on this month.To access Spotify Premium after my contract ends and not be linked to the Vodafone account, would I need to cancel the Vodafone subscription and then will I be able to subscribe direct wi...
- My Vodafone Premium Spotify subscription expires on this month. To access Spotify Premium after my contract ends and not be linked to the Vodafone account, would I need to cancel the Vodafone subscr...
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- Spotify Legend
- 1106 Views
- 1 replies
- 0 likes
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AccountSubscriptionsvodafoneVodafone premium
- 1106 Views
- 1 replies
- 0 likes
Solved!! Premium Payment failed
PlanFree -> Premium StudentCountryUSADevice(iPhone 6, Dell Laptop)Operating System(iOS 12.4, Windows 10) My Question or IssueHi, I applied for my premium student account about a month ago, and noticed an error saying that my payment was declined yest...
- Plan Free -> Premium Student Country USA Device (iPhone 6, Dell Laptop) Operating System (iOS 12.4, Windows 10) My Question or Issue Hi, I applied for my premium student account a...
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- Roadie
- 680 Views
- 1 replies
- 0 likes
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StudentVisa Prepaid
- 680 Views
- 1 replies
- 0 likes
Questioning whether I've paid for two premium accounts
PlanPremiumCountryUSA DevicePC, iPhone XROperating SystemWindows 10 64 bit My Question or IssueHello, I recently realized that I have two logins. One being logged in through Facebook, which has all my playlists. I also realized I have a separate acco...
- Plan Premium Country USA Device PC, iPhone XR Operating System Windows 10 64 bit My Question or Issue Hello, I recently realized that I have two logins. One being logged in t...
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- Roadie
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
Retry payment
Why can't I just press a button to retry the payment? I didn't have enough money on the account when the autogiro tried to draw the money.The only option was to "update" my details by simply readding the card information. Spotify impresses by constan...
- Why can't I just press a button to retry the payment? I didn't have enough money on the account when the autogiro tried to draw the money. The only option was to "update" my details by simply read...
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- Visitor
- 1187 Views
- 3 replies
- 0 likes
- 1187 Views
- 3 replies
- 0 likes
Solved!! Buying Permium with gift card
So I wanted to buy premium and I got a question I dont have paypal but I have cash and I wanted to buy premium with a gift card Problem is I never bought Premium before on this account so technically I am unable to buy it Is there a solution to fix i...
- So I wanted to buy premium and I got a question I dont have paypal but I have cash and I wanted to buy premium with a gift card Problem is I never bought Premium before on this a...
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- Spotify Star
- 799 Views
- 5 replies
- 0 likes
- 799 Views
- 5 replies
- 0 likes
Payment
PlanFreeCountryTurkey Device(Huawei P20 lite) Operating System( Android Oreo) My Question or IssuePayment is unsuccesful. Spotify keeps saying that my payment is unsuccesful, those my credit card has enough fund and still valid. I used to have premiu...
- Plan Free Country Turkey Device (Huawei P20 lite) Operating System ( Android Oreo) My Question or Issue Payment is unsuccesful. Spotify keeps saying that my pay...
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- Roadie
- 808 Views
- 1 replies
- 0 likes
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Payment
- 808 Views
- 1 replies
- 0 likes
Payment Issue
PlanFreeCountryArgentinaDeviceSamsung Galaxy A20Operating SystemAndroid One My Question or IssueI am unable to update the payment method. I have a credit card and when I enter the info on it, the page says it has to be a valid number. I tried multipl...
- Plan Free Country Argentina Device Samsung Galaxy A20 Operating System Android One My Question or Issue I am unable to update the payment method. I have a credit card and whe...
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- Roadie
- 445 Views
- 1 replies
- 0 likes
- 445 Views
- 1 replies
- 0 likes
El cobro mensual si se realizo pero sigue diciendo que actualice los datos de mi tarjeta
PlanFamiliarCountryMéxico My Question or Issue Aparecio el anuncio de que no se pudo hacer el pago, asi que me meti fondos a mi tarjeta y al actualizar los datos de la tarjeta en spotify para que se haga el cobro la cantidad de 149 pesos se desconto ...
- Plan Familiar Country México My Question or Issue Aparecio el anuncio de que no se pudo hacer el pago, asi que me meti fondos a mi tarjeta y al actualizar...
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- Roadie
- 564 Views
- 1 replies
- 0 likes
- 564 Views
- 1 replies
- 0 likes
Superuser Contribution Cobrança errada
Oi, meu plano é o universitário, de R$8.50, mas cobrou R$ 16.90 esse mês. Veio errado !! Como podemos resolver ??
- Oi, meu plano é o universitário, de R$8.50, mas cobrou R$ 16.90 esse mês. Veio errado !! Como podemos resolver ??
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- Moderator
- 403 Views
- 1 replies
- 0 likes
- 403 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Starting a Spotify Duo Account
I currently have a premium plan and want to move to a duo account with my boyfriend. However, every time I click "get started" on the duo page it says I am not eligible? Why is this the case? Why can't I switch to Duo?PlanPremiumCountryUSADeviceiPhon...
- I currently have a premium plan and want to move to a duo account with my boyfriend. However, every time I click "get started" on the duo page it says I am not eligible? Why is this the case? W...
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- Moderator
- 964 Views
- 1 replies
- 0 likes
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Duospotify duoswitch plan
- 964 Views
- 1 replies
- 0 likes
Superuser Contribution A hacker has accessed my Spotify verification code
Dear Spotify Community,Hi there, I'm new here so please be patient with me!Back in 2016, I made an online purchase that I do not remember in detail.But it was connected to my bank account that is now closed. This purchase was for Spotify.My old bank ...
- Dear Spotify Community, Hi there, I'm new here so please be patient with me! Back in 2016, I made an online purchase that I do not remember in detail. But it was connected to my bank account t...
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- Regular
- 4508 Views
- 6 replies
- 1 likes
- 4508 Views
- 6 replies
- 1 likes
Solved!!Superuser Contribution Billing issues. (Billed but failed subscription)
PlanPremiumCountryIndiaDevice(Samsung A8+)Operating System(Android 9) My Question or IssueI was charged twice for my Premium subscription. Once Rs 119 and then Rs 129. The renewal of my premium account failed the first time so I had to do it again bu...
- Plan Premium Country India Device (Samsung A8+) Operating System (Android 9) My Question or Issue I was charged twice for my Premium subscription. Once Rs 119 and then Rs 129. The re...
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- Spotify Legend
- 443 Views
- 1 replies
- 0 likes
- 443 Views
- 1 replies
- 0 likes
Premium 1 month
Im trying to buy a premium for a month using a prepaid Visa card, but I can’t. There’s any way to buy using a prepaid card?
- Im trying to buy a premium for a month using a prepaid Visa card, but I can’t. There’s any way to buy using a prepaid card?
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- Roadie
- 394 Views
- 1 replies
- 0 likes
- 394 Views
- 1 replies
- 0 likes