Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
191890 Views
121 replies
12 likes
- 191890 Views
- 121 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21938 Views
28 replies
4 likes
- 21938 Views
- 28 replies
- 4 likes
Superuser Contribution I resident of Ukraine and i used USA spotify change payment
CountryUkraine Device(iPhone 5c)Operating System My Question or Issue Hello i used spotify as USA resident but i'm Ukranian resident. now i launched it in Ukraine. and i want buy premium Ukranian premium costs 5$ USA 10$ i payed before as USA residen...
Country Ukraine Device (iPhone 5c) Operating System My Question or Issue Hello i used spotify as USA resident but i'm Ukranian resident. no...
Moderator
357 Views
1 replies
0 likes
- 357 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Passage Spotify Famille mais impossible de résilier Spotify Premium via Bouygues Telecom
Bonjour, Je souhaite passer mon compte Spotify Premium en Spotify Famille mais quand je suis sur la page d'inscription, il m'affiche :"Votre abonnement est associé à notre partenaire Bouygues Telecom. Merci de vous adresser à Bouygues Telecom pour to...
Bonjour, Je souhaite passer mon compte Spotify Premium en Spotify Famille mais quand je suis sur la page d'inscription, il m'affiche : "Votre abonnement est associé à notre partenaire ...
Visitor
1799 Views
8 replies
0 likes
Subscription
- 1799 Views
- 8 replies
- 0 likes
Kazakhstan launch prices
PlanFreeCountry Kazakhstan Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I’m happy that Spotify is now in Kazakhstan. However, I’m deeply frustrated by the pri...
Plan Free Country Kazakhstan Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Casual Listener
691 Views
1 replies
11 likes
- 691 Views
- 1 replies
- 11 likes
Superuser Contribution Why can't I get Premium Abroad
Plan: FreeCountry: Bulgaria Device: iPhone 8, Macbook Pro late 2017Operating System: iOS 10 I originally started a premium account in the U.K but downgraded to the free plan. I'm now a permanent student in Bulgaria and I want to upgrade back to a pre...
Plan: Free Country: Bulgaria Device: iPhone 8, Macbook Pro late 2017 Operating System: iOS 10 I originally started a premium account in the U.K but downgraded to th...
Moderator
383 Views
1 replies
0 likes
- 383 Views
- 1 replies
- 0 likes
Superuser Contribution Issues with BillDesk UPI payment
Hey folks, Thanks for reporting this issue to us. It’d be good for you to wait at least 3 days for the payment to be processed. In the meantime, if you’d like, you can contact your payment method provider for further details regarding the transaction...
Hey folks, Thanks for reporting this issue to us. It’d be good for you to wait at least 3 days for the payment to be processed. In the meantime, if you’d like, ...
Moderator
1523 Views
2 replies
1 likes
Subscription
- 1523 Views
- 2 replies
- 1 likes
Please revise prices in CIS ASAP for Premium/Family
PlanPremium/FamilyCountryCIS/Ukraine Please revise ASAP prices for premium/family in CIS countries as looks like only RU have a decent prices, and for other CIS countries it's x2 more. while Russia is more wealthy. Also currency to pay in RU is local...
Plan Premium/Family Country CIS/Ukraine Please revise ASAP prices for premium/family in CIS countries as looks like only RU have a decent prices, and for other CIS countries it's x2 more....
Regular
554 Views
2 replies
9 likes
- 554 Views
- 2 replies
- 9 likes
Superuser Contribution Spotify Duo
PlanFreeCountryPhilippinesDeviceMi 9Operating SystemAndroid 10 My Question I recently cancelled my subscription on the Spotify Premium and now planning to avail the Spotify Duo. My partner's address is different with my address but she moved in with ...
Plan Free Country Philippines Device Mi 9 Operating System Android 10 My Question I recently cancelled my subscription on the Spotify Premium and now planning to avail the Spot...
Community Legend
662 Views
3 replies
0 likes
- 662 Views
- 3 replies
- 0 likes
Spotify duo
PlanPremium + HuluCountryUnites statesDeviceiPhone 11Operating System(iOS 10 My Question or IssueI got an email about signing up for Spotify duo, (I already have spotify premium with Hulu) and wanted to get the duo for me and my fiancé but I clicked ...
Plan Premium + Hulu Country Unites states Device iPhone 11 Operating System (iOS 10 My Question or Issue I got an email about signing up for Spotify duo, (I already have spotify prem...
Not applicable
370 Views
2 replies
0 likes
- 370 Views
- 2 replies
- 0 likes
Подписка в Украине
ПланFreeСтранаУкраинаустройствоPixel 2 xlОперационная системаAndroid, Windows 10 Мой вопрос или проблемаЗдравствуйте, это уже финальная страница и цены на украинский рынок?И почему цены выше чем в РФ?
План Free Страна Украина устройство Pixel 2 xl Операционная система Android, Windows 10 Мой вопрос или проблема Здравствуйте, это уже финальная страница и цены на украинский рынок? ...
Casual Listener
452 Views
2 replies
4 likes
- 452 Views
- 2 replies
- 4 likes
Help please! I have two accounts -
I have two accounts - a free one and a family one - two different emails etc. Do I need to delete or cancel my free account and just upload my saved music again or can I combine them?
I have two accounts - a free one and a family one - two different emails etc. Do I need to delete or cancel my free account and just upload my saved music again or can I combine them? &n...
Spotify Star
248 Views
1 replies
0 likes
- 248 Views
- 1 replies
- 0 likes
Superuser Contribution Student membership
I have the student discounted premium plan that includes hulu and showtime. I previously had hulu and still have an account. When registering I linked my existing hulu account with my spotify premium account. I'm trying to login to hulu on a new devi...
I have the student discounted premium plan that includes hulu and showtime. I previously had hulu and still have an account. When registering I linked my existing hulu account with my spotify premium...
Casual Listener
625 Views
3 replies
0 likes
- 625 Views
- 3 replies
- 0 likes
I paid for spotify but haven't received a receipt, it's not letting me use the premium settings.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy won't it give me the premium settings I've paid for?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why won...
Spotify Star
243 Views
1 replies
0 likes
- 243 Views
- 1 replies
- 0 likes
PRICE-SETTING POLICY
Spoiler (Highlight to read) PlanFree (I ain't gonna pay for this until it is fixed)CountryKazakhstanDevice(iPhone 9)Operating System(Windows 9) My Question or IssueHello. There is an inadequate issue with your pricing policy. I live in Kazakhstan and...
Plan Free (I ain't gonna pay for this until it is fixed) Country Kazakhstan Device (iPhone 9) Operating System (Windows 9) My Question or Issue Hello. There is an in...
323 Views
0 replies
8 likes
- 323 Views
- 0 replies
- 8 likes
Switching from premium to duo
I want to switch from premium to duo and was waiting until my Current premium subscription was finished before I do so, however today was the payment date and now my account is paid until the 14 of the next month. Is it too late to switch to a duo ac...
I want to switch from premium to duo and was waiting until my Current premium subscription was finished before I do so, however today was the payment date and now my account is paid until the 14 of t...
Spotify Star
1758 Views
1 replies
0 likes
- 1758 Views
- 1 replies
- 0 likes
Price policy
PlanFree/PremiumCountryKazakhstanDeviceiPhone XOperating SystemiOS 13 My Question or IssueHello. Why in our country prices are in dollars. And a trial subscription is given only for a month. In our country, the dollar is more expensive than in Russia...
Plan Free/Premium Country Kazakhstan Device iPhone X Operating System iOS 13 My Question or Issue Hello. Why in our country prices are in dollars. And a trial subscription is given o...
Spotify Star
431 Views
1 replies
5 likes
- 431 Views
- 1 replies
- 5 likes
Downloaded music when 7 day trial ends
If i download music during my free 7 day trial but don't pay for premium after, will the playlists I downloaded during the trial still be available to me?
If i download music during my free 7 day trial but don't pay for premium after, will the playlists I downloaded during the trial still be available to me?
Casual Listener
260 Views
2 replies
0 likes
- 260 Views
- 2 replies
- 0 likes
Solved!! Currys - 6 MONTHS OF SPOTIFY
Hello, I hope someone can help. I recently purchased a Echo for my girlfriend from Currys with the 6mth Spotify, it took me a month to get the code from Currys after several phone calls. I have the unique code, entered it and at the time did not real...
Hello, I hope someone can help. I recently purchased a Echo for my girlfriend from Currys with the 6mth Spotify, it took me a month to get the code from Currys after several phone calls. I h...
Music Fan
795 Views
3 replies
1 likes
- 795 Views
- 3 replies
- 1 likes
Superuser Contribution Change in payment detail failed
PlanPremiumCountryNetherlands My Question or IssueHello, I was changing the payment method (to a different bank) through my Account, paid the 0.01 euro as required, but it has not changed. Can someone please check this? Thanks
Plan Premium Country Netherlands My Question or Issue Hello, I was changing the payment method (to a different bank) through my Account, paid the 0.01 euro as required, ...
Spotify Legend
423 Views
7 replies
0 likes
- 423 Views
- 7 replies
- 0 likes
Superuser Contribution [Duo Premium] When is second subscription stopped?
PlanPremiumCountryFrance My Question or IssueI have just subscribed Duo Premium. My wife is paired and we enjoy sharing the subscription. Before pairing, she had her own subscription. Will her subscription stop or does she need to cancel it? We don't...
Plan Premium Country France My Question or Issue I have just subscribed Duo Premium. My wife is paired and we enjoy sharing the subscription. Before pairing, she had her own subscription...
Moderator
1140 Views
1 replies
0 likes
- 1140 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot accept Duo Invite
PlanPremium DuoCountryCanadaDeviceSony Xperia XZ1Operating System(Android 9) My Question or IssueRecently joined Premium Duo, confirmed my address on my account (primary) and sent an invitation to my girlfriend of the same address. When she tries to ...
Plan Premium Duo Country Canada Device Sony Xperia XZ1 Operating System (Android 9) My Question or Issue Recently joined Premium Duo, confirmed my address on my account (primary) and...
Moderator
985 Views
1 replies
0 likes
cannot join
Duo
- 985 Views
- 1 replies
- 0 likes