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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129144 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57812 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233407 Views
144 replies
13 likes
PlanFreeCountryCanadaDeviceiPhone 6s, Macbook ProOperating SystemiOS 10 I have been trying to sign up for Premium and every time I put in my valid info I get an error message that says: "Something went wrong. Try again, or get help." I have looked up...
Plan Free Country Canada Device iPhone 6s, Macbook Pro Operating System iOS 10 I have been trying to sign up for Premium and every time I put in my valid info I get an error message t...
Roadie
659 Views
1 replies
0 likes
My Question or IssueI would like to remove the hulu account that is associated with my spotify account. The hulu account that was accidentally attached to my spotify belongs to a deceased family member and I would like to change it to a new hulu acco...
My Question or Issue I would like to remove the hulu account that is associated with my spotify account. The hulu account that was accidentally attached to my spotify belongs to a deceased family me...
Spotify Star
2807 Views
4 replies
0 likes
PlanPremiumCountryIndiaDeviceDesktop (Linux), Nokia 6.1Operating SystemUbuntu 18.04.4 LTS, Android 10 My Question or IssueIt happened today when I paid ₹699 via UPI to attempt to purchase Spotify premium yearly prepaid plan from Google Chrome browser...
Plan Premium Country India Device Desktop (Linux), Nokia 6.1 Operating System Ubuntu 18.04.4 LTS, Android 10 My Question or Issue It happened today when I paid ₹699 via UPI t...
Spotify Legend
1506 Views
11 replies
0 likes
Mi tarjeta de regalo no funciona ya fui a la tienda de autoservicio dónde la compré cora decirles que no me la activaron y ellos me comentan que automáticamente cuando uno paga se activa entonces aún no entra y ya no sé que más hacer espero puedan da...
Mi tarjeta de regalo no funciona ya fui a la tienda de autoservicio dónde la compré cora decirles que no me la activaron y ellos me comentan que automáticamente cuando uno paga se activa ent...
Spotify Star
677 Views
3 replies
0 likes
Hallo zusammen,ich habe seit einiger Zeit Premium Family und leider versucht, einen Spotify Premium Gutschein einzulösen. Ich habe leider zu spät gelesen, dass dieser Gutschein nicht bei Premium Family eingelöst werden kann.Kann ich das irgendwie rüc...
Hallo zusammen, ich habe seit einiger Zeit Premium Family und leider versucht, einen Spotify Premium Gutschein einzulösen. Ich habe leider zu spät gelesen, dass dieser Gutschein nicht bei Premium Fa...
Moderator
1645 Views
1 replies
0 likes
Hello! I'm an university student working as part of a student cuncil.At around Saint Nicolas day, on our dorm's radio system we would like to have music playing relevant to the event where we give out gifts for those, who can not leave for the holida...
Hello! I'm an university student working as part of a student cuncil. At around Saint Nicolas day, on our dorm's radio system we would like to have music playing relevant to the event where w...
Moderator
420 Views
1 replies
0 likes
My Question or IssueI have spotify premium and I am being charged the regular $10 but then I am being charged an additional $5.95 for a bill pay fee.
My Question or Issue I have spotify premium and I am being charged the regular $10 but then I am being charged an additional $5.95 for a bill pay fee.
Spotify Star
413 Views
1 replies
0 likes
Hello community. I write because I bought the premium family plan but the one that lasts for 1 year.The thing is that I bought it on Wednesday 6th June (2020), and it is supposed to last until Wedenesday 09th June (2021) approximately;And I can see t...
Hello community. I write because I bought the premium family plan but the one that lasts for 1 year. The thing is that I bought it on Wednesday 6th June (2020), and it is supposed to last until Wede...
Spotify Star
950 Views
4 replies
0 likes
So I bought myself a Spotify Giftcard today and I notice these two symbols on it that look like Diamonds. I thought they were zeros but they weren’t and I have no idea what they look like. Does anyone know what it might be?
So I bought myself a Spotify Giftcard today and I notice these two symbols on it that look like Diamonds. I thought they were zeros but they weren’t and I have no idea what they look like. Does anyon...
Visitor
5523 Views
8 replies
0 likes
PlanPremiumCountry IndiaOperating SystemAndroid oreo My Question or IssueI have been charged for premium yearly plan but still have a free account
Plan Premium Country India Operating System Android oreo My Question or Issue I have been charged for premium yearly plan but still have a free account
Spotify Star
1138 Views
10 replies
0 likes
PlanPremiumCountryMalaysia My Question or IssueI plan to cancel the premium plan after my plan ends. I search in HELP. They ask me to change the plan in the account overview page, but i can't find the CHANGE PLAN button. I only find the subscribe but...
Plan Premium Country Malaysia My Question or Issue I plan to cancel the premium plan after my plan ends. I search in HELP. They ask me to change the plan in the account overview page, bu...
Visitor
11027 Views
10 replies
0 likes
SPOTIFY,I have been a LOYAL customer since 2014. I have asked since then if you offer a military discount. The response I constantly receive is currently only have a student discount (which is funny you couldn't apply the discount to military and fir...
SPOTIFY, I have been a LOYAL customer since 2014. I have asked since then if you offer a military discount. The response I constantly receive is currently only have a student discount (which is funn...
Casual Listener
5166 Views
6 replies
21 likes
PlanPrepaid 129 for a month CountryIndiaDeviceNote 5 proOperating System(Android) My Question or IssueI have paid for my prepaid premium subscription of 129/month but my subscription hasn't been started yet. Spotify is really lagging in terms of paym...
Plan Prepaid 129 for a month Country India Device Note 5 pro Operating System (Android) My Question or Issue I have paid for my prepaid premium subscription of 129/month but m...
Spotify Legend
525 Views
3 replies
0 likes
PlanPremiumCountryIndia Device(OnePlus 5T)Operating System(Android Oreo) My Question or IssueI already have a premium subscription which ends in Aug 2020, however, there is a good offer which is currently on. I wud like to purchase that so that I don...
Plan Premium Country India Device (OnePlus 5T) Operating System (Android Oreo) My Question or Issue I already have a premium subscription which ends in Aug 2020, however...
Spotify Legend
389 Views
1 replies
0 likes
PlanPremiumDeviceWindows LaptopOperating SystemWindows 7 My Question or IssueI had opted for a 3 month Premium trial from Spotify, I have cancelled this premium subscription so that It does not auto-renew after its expiry in 3 months.Now Spotify come...
Plan Premium Device Windows Laptop Operating System Windows 7 My Question or Issue I had opted for a 3 month Premium trial from Spotify, I have cancelled this premium subscription so t...
Casual Listener
2468 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy s9Operating SystemAndroid Pie My Question or IssueWhile buying one year standard (not a student) access using Google Pay UPI I got the amount deducted from my bank account, but page on Spotify payment said ...
Plan Premium Country India Device Samsung Galaxy s9 Operating System Android Pie My Question or Issue While buying one year standard (not a student) access using Google Pay UPI I got...
Spotify Legend
740 Views
4 replies
0 likes
PlanFree/PremiumCountryBrasilDevice(Moto, Samsung note Expert)Operating System(Linux, Android, Windows 10) My Question or Issueundue charge, in a free 3-month promotion, spotify charged $ 90.00 on the first day of a free account .... Ebanx Spotify is...
Plan Free/Premium Country Brasil Device (Moto, Samsung note Expert) Operating System (Linux, Android, Windows 10) My Question or Issue undue charge, in a free 3-month promoti...
Moderator
776 Views
1 replies
0 likes
undue charge, in a 3 month free promotion, spotify charged me $40.00, on the first day of free account ... this is criminal !!!PlanFree/PremiumCountryBrasilDevice(Moto, Samsung note Expert)Operating SystemAndroid, Windows 10.) My Question or Issue
undue charge, in a 3 month free promotion, spotify charged me $40.00, on the first day of free account ... this is criminal !!! Plan Free/Premium Country Brasil Device (Moto, Samsung note ...
Spotify Star
623 Views
3 replies
0 likes
PlanPremiumCountryPhilippines My Question or IssueMy current payment method is on mobile and was hoping to switch back to Credit Card, but when selecting UPDATE on my Account Overview, it navigates to a page where I can only update which provider I'l...
Plan Premium Country Philippines My Question or Issue My current payment method is on mobile and was hoping to switch back to Credit Card, but when selecting UPDATE on my Account Overvie...
Moderator
2437 Views
2 replies
1 likes
Hi I bought a card for 1 month premium on 6/4/20 and today it reverted to free membership....what gives....
Hi I bought a card for 1 month premium on 6/4/20 and today it reverted to free membership....what gives....
Spotify Star
619 Views
3 replies
0 likes
