Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 164850 Views
- 110 replies
- 12 likes
- 164850 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18498 Views
- 27 replies
- 4 likes
- 18498 Views
- 27 replies
- 4 likes
Solved!!Superuser Contribution Applying for premium yearly
PlanPremiumCountryIndiaDeviceAsus ROG Phone 2Operating SystemAndroid 10My Question or IssueI have the premium plan for spotify and there is an offer on spotify yearly plans. I was billed on 3rd of this month and if i buy yearly plan now how will i be...
- Plan Premium Country India Device Asus ROG Phone 2 Operating System Android 10 My Question or Issue I have the premium plan for spotify and there is an offer on spotify yearly plans....
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- Casual Listener
- 1009 Views
- 2 replies
- 0 likes
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Premium yearly
- 1009 Views
- 2 replies
- 0 likes
Accused of chargeback
Spotify had recently disabled my account accusing me of a charge back that never occurred. Support reactivated my account but removed my paid for premium package. I have gone in circles with support for three days now and they refuse to either return...
- Spotify had recently disabled my account accusing me of a charge back that never occurred. Support reactivated my account but removed my paid for premium package. I have gone in circles with support ...
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- Spotify Star
- 810 Views
- 3 replies
- 0 likes
- 810 Views
- 3 replies
- 0 likes
Superuser Contribution Premium issue due to failed charge
Dear community, The last 7 months I have been using Spotify premium student, whereas I was paying 5 euro's per month for premium membership. I have been using paypal to issue the payments to spotify. Recently, due to an outstanding debt on paypal, I ...
- Dear community, The last 7 months I have been using Spotify premium student, whereas I was paying 5 euro's per month for premium membership. I have been using paypal to issue the payments to...
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- Spotify Legend
- 339 Views
- 1 replies
- 0 likes
- 339 Views
- 1 replies
- 0 likes
Superuser Contribution ¿Por qué me cobraron doble este mes?
Buenos días, yo quería saber porque este mes se me cobró el doble de mi suscripción, lo noté hace 3 días y hablé con mi banco porque solo me aparecía un cobro y ellos me dijeron que era un cobro congelado de Spotify y que en unos días lo iban a liber...
- Buenos días, yo quería saber porque este mes se me cobró el doble de mi suscripción, lo noté hace 3 días y hablé con mi banco porque solo me aparecía un cobro y ellos me dijeron que era un cobro cong...
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- Moderator
- 596 Views
- 1 replies
- 0 likes
- 596 Views
- 1 replies
- 0 likes
Superuser Contribution "Something went wrong" error to pay for Premium
PlanFreeCountryUSA My Question or IssueHi, I am trying to get the 3 month trial and then start a subscription for Premium and I am receiving an error for my payment methods. I have tried to trouble shoot this and have gone through the support page su...
- Plan Free Country USA My Question or Issue Hi, I am trying to get the 3 month trial and then start a subscription for Premium and I am receiving an error for my payment methods. I have t...
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- Moderator
- 1749 Views
- 3 replies
- 2 likes
- 1749 Views
- 3 replies
- 2 likes
Spotify premium duo
Hoe kan ik premium duo activerenIk heb nu een Spotify premium abbo Thx
- Hoe kan ik premium duo activeren Ik heb nu een Spotify premium abbo Thx
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- Spotify Star
- 793 Views
- 5 replies
- 1 likes
- 793 Views
- 5 replies
- 1 likes
My debit card was charged even though premium was denied
PlanPremiumIndia DeviceRedmi 6 proOperating System(Android pie) My Question or IssueI recently used a card which belonged to my step father to recharge my Spotify premium. Its was a visa card registered in the name of his company/business. When i tri...
- Plan Premium India Device Redmi 6 pro Operating System (Android pie) My Question or Issue I recently used a card which belonged to my step father to recharge my Spotify premiu...
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- Spotify Star
- 441 Views
- 1 replies
- 0 likes
- 441 Views
- 1 replies
- 0 likes
Premium subscription not active after payment
PlanPremiumCountry IndiaOperating SystemAndroid oreo My Question or IssueI have been charged for premium yearly plan but still have a free account
- Plan Premium Country India Operating System Android oreo My Question or Issue I have been charged for premium yearly plan but still have a free account
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- Spotify Star
- 978 Views
- 10 replies
- 0 likes
- 978 Views
- 10 replies
- 0 likes
BR- NÃO RECEBI MEU PRIMEIRO MÊS GRÁTIS
Bom dia, No dia 30/03/2017 efetuei o cadastro com a Spotify o plano Premium familiar, e dizia que tínhamos 30 dias grátis, porém no dia 01/04/2017 já foi debitado o valor no meu cartão de crédito, gostaria que verificassem. O valor deveria ser cobrad...
- Bom dia, No dia 30/03/2017 efetuei o cadastro com a Spotify o plano Premium familiar, e dizia que tínhamos 30 dias grátis, porém no dia 01/04/2017 já foi debitado o valor no meu cartão de cr...
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- Casual Listener
- 946 Views
- 1 replies
- 1 likes
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Social & Random
- 946 Views
- 1 replies
- 1 likes
Superuser Contribution Free 6 months
This is now my third time attempting to sign up for a 6 month trial with my xbox live offers every single time i click the link it brings me to this website where a 3 month offer is all i can get.. I have not had premium nor do i have plans to since ...
- This is now my third time attempting to sign up for a 6 month trial with my xbox live offers every single time i click the link it brings me to this website where a 3 month offer is all i can get.. I...
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- Moderator
- 460 Views
- 1 replies
- 0 likes
- 460 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failure
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiI paid for a Premium Family at 12th of may (receiptnr: 1309600006286101-1-1, but because i ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I p...
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- Moderator
- 492 Views
- 3 replies
- 0 likes
- 492 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify Premium Gutschein eingelöst, habe aber Family Abo
Hallo zusammen,ich habe seit einiger Zeit Premium Family und leider versucht, einen Spotify Premium Gutschein einzulösen. Ich habe leider zu spät gelesen, dass dieser Gutschein nicht bei Premium Family eingelöst werden kann.Kann ich das irgendwie rüc...
- Hallo zusammen, ich habe seit einiger Zeit Premium Family und leider versucht, einen Spotify Premium Gutschein einzulösen. Ich habe leider zu spät gelesen, dass dieser Gutschein nicht bei Premium Fa...
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- Moderator
- 1499 Views
- 1 replies
- 0 likes
- 1499 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Transaction Failed
PlanFree/PremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueI am trying to pay for the Premium plan but I keep getting same the error. I've have tried clearing my cache, different devices, different browsers, different car...
- Plan Free/Premium Country USA Device iPhone 11 Operating System iOS 13.4.1 My Question or Issue I am trying to pay for the Premium plan but I keep getting same the error. I'v...
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- Visitor
- 552 Views
- 3 replies
- 0 likes
- 552 Views
- 3 replies
- 0 likes
Premium not showing up on app
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 302 Views
- 1 replies
- 0 likes
- 302 Views
- 1 replies
- 0 likes
Premium familiar
Tengo una duda. Mi papá contrató el plan premium familiar y antes yo tenía el plan premium normal. Lo que me gustaría saber es si al unirme al plan familiar, el método de pago premium que tenía antes se va a seguir cobrando o no, porque no queremos q...
- Tengo una duda. Mi papá contrató el plan premium familiar y antes yo tenía el plan premium normal. Lo que me gustaría saber es si al unirme al plan familiar, el método de pago premium que tenía antes...
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- Spotify Star
- 419 Views
- 1 replies
- 0 likes
- 419 Views
- 1 replies
- 0 likes
Solved!! Duo Premium invite page times out
PlanDuo Premium / 3 month Trial CountryIreland Devicetried on Android and windows desktop (both incognito and normal)My Question or IssueWhen trying to send invite using "https://www.spotify.com/account/duo/invite/" the page ends up in timeout.Page j...
- Plan Duo Premium / 3 month Trial Country Ireland Device tried on Android and windows desktop (both incognito and normal) My Question or Issue When trying to send invite using "http...
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- Spotify Star
- 1459 Views
- 7 replies
- 0 likes
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AccountPremiumSubscription
- 1459 Views
- 7 replies
- 0 likes
Geschenkkarte kann nicht eingelöst werden
Meine Frage oder mein ProblemGuten Tag, ich habe zwei Geschenkkarten im Geschäft erworben. Diese wurden aktiviert, wurde mir zumindestens versichert. Jedoch kann ich sie nicht unter spotify.com/redeem einlösen. Ich habe alle Punkte aus der spotify Hi...
- Meine Frage oder mein Problem Guten Tag, ich habe zwei Geschenkkarten im Geschäft erworben. Diese wurden aktiviert, wurde mir zumindestens versichert. Jedoch kann ich sie nicht unter spotif...
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- Spotify Star
- 573 Views
- 3 replies
- 0 likes
- 573 Views
- 3 replies
- 0 likes
Pago de Premiun mediante Paypal pero no se activa mi Premium
Pague por medio de Paypal pero al final e dice q el pago es diferente a mi país Lo que pasa es que al final si se descontó de mi tarjeta de crédito los 5.99 y no tengo la cuenta premium de la misma.
- Pague por medio de Paypal pero al final e dice q el pago es diferente a mi país Lo que pasa es que al final si se descontó de mi tarjeta de crédito los 5.99 y no tengo la cuenta premium de la misma.
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- Spotify Star
- 501 Views
- 1 replies
- 0 likes
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Pago
- 501 Views
- 1 replies
- 0 likes
Superuser Contribution undue charge, in a 3 month free promotion, spotify charged me $90.00
PlanFree/PremiumCountryBrasilDevice(Moto, Samsung note Expert)Operating System(Linux, Android, Windows 10) My Question or Issueundue charge, in a free 3-month promotion, spotify charged $ 90.00 on the first day of a free account .... Ebanx Spotify is...
- Plan Free/Premium Country Brasil Device (Moto, Samsung note Expert) Operating System (Linux, Android, Windows 10) My Question or Issue undue charge, in a free 3-month promoti...
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- Moderator
- 696 Views
- 1 replies
- 0 likes
- 696 Views
- 1 replies
- 0 likes
1 month premium
I paid 1month trial using my debit card. Cash got deducted frm bank. But my Spotify was still not in premium. So i paid again for my 1month premium. This time using upi. It was successful. So basically i was charged 2 times. Pls chk into thsPlan Prem...
- I paid 1month trial using my debit card. Cash got deducted frm bank. But my Spotify was still not in premium. So i paid again for my 1month premium. This time using upi. It was successful. So basical...
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- Spotify Star
- 752 Views
- 3 replies
- 0 likes
- 752 Views
- 3 replies
- 0 likes