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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129100 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57699 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233193 Views
144 replies
13 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIndiaDevice(iPhone Operating System(iOS 13 ) My Question or IssueCouldn't subscribe to Students Plan with an SBI D...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country India Device (iPhone 😎 Operating System (iOS 13 )...
Casual Listener
675 Views
2 replies
0 likes
My Question or Issue I used to be able to access Hulu with my Spotify account, but now when I attempt to go to Hulu, Hulu requires me to set up a new Hulu Account.
My Question or Issue I used to be able to access Hulu with my Spotify account, but now when I attempt to go to Hulu, Hulu requires me to set up a new Hulu Account.
Moderator
362 Views
1 replies
0 likes
Hiyo, So I'm having trouble with some subscription options for my account. I had an older Spotify account that I wanted to get rid of and transfer my Student subscription over from to a newer one, was tired of the old account and how cluttered it was...
Hiyo, So I'm having trouble with some subscription options for my account. I had an older Spotify account that I wanted to get rid of and transfer my Student subscription over from to a newe...
Roadie
916 Views
1 replies
0 likes
PlanFreeCountryCanada Device(iPhone 8 plus, Macbook Pro late 2016)Operating System(iOS 10, .) My Question or IssueI'm trying to get the three month free trial for premium and entered all my card information on the payment page, it keeps saying paymen...
Plan Free Country Canada Device (iPhone 8 plus, Macbook Pro late 2016) Operating System (iOS 10, .) My Question or Issue I'm trying to get the three month free trial for premiu...
Roadie
372 Views
1 replies
0 likes
PlanFree/PremiumCountryCanadaDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just started a 3 mo free trial and selected Duo. I should have selected Family because the other user of the plan will be my 12 year old...
Plan Free/Premium Country Canada Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just started a 3 mo free trial and selected Duo. I...
Moderator
726 Views
4 replies
0 likes
PlanPremiumCountrySingaporeDeviceiPhone 11 ProOperating SystemiOS 13.4.1 My Question or IssueHi! I had cancelled my Premium account with SingTel by moving over to StarHub on 14th April 2020. After more than 1 month of termination with Singtel, which ...
Plan Premium Country Singapore Device iPhone 11 Pro Operating System iOS 13.4.1 My Question or Issue Hi! I had cancelled my Premium account with SingTel by moving over to StarHub on ...
Spotify Legend
1472 Views
1 replies
0 likes
PlanPremiumCountryPortugal DeviceAndroid 6.0Operating SystemWindows 10 My Question or IssueFrom some reason the regular payment fails this month. Up until now it was working/charged w/o any issue. I tried to update the payment data with the same card...
Plan Premium Country Portugal Device Android 6.0 Operating System Windows 10 My Question or Issue From some reason the regular payment fails this month. Up until now it was w...
Casual Listener
4474 Views
16 replies
0 likes
Plan$9.99/PremiumCountryCanada Device(iPhone 6, Google pixel 2 XL)Operating System(iOS 13, Android 10) My Question or IssueCan I switch from Spotify premium to Spotify premium duo without losing my playlists
Plan $9.99/Premium Country Canada Device (iPhone 6, Google pixel 2 XL) Operating System (iOS 13, Android 10) My Question or Issue Can I switch from Spotify premium to Spotify p...
Spotify Star
777 Views
1 replies
0 likes
I keep getting an error message when I try to input my payment information: Something went wrong. Try again, or get help. I have used a different browser, device, internet connect, payment method (credit/debit), cleared my cookies, history, there are...
I keep getting an error message when I try to input my payment information: Something went wrong. Try again, or get help. I have used a different browser, device, internet connect, pay...
Casual Listener
755 Views
4 replies
0 likes
PlanFree trying to move to premiumCountryEgyptDeviceMacBook Pro 2019Operating SystemMac OS X Catalina, Chrome/ Safari, tried both in normal and private browsing When prompted to enter my credit card number and press proceed, it just keeps loading for...
Plan Free trying to move to premium Country Egypt Device MacBook Pro 2019 Operating System Mac OS X Catalina, Chrome/ Safari, tried both in normal and private browsing When pr...
Spotify Star
476 Views
3 replies
0 likes
PlanPremiumCountryIndia DeviceLenovo LegionOperating SystemWindows 10 My Question or IssueI recently bought the Spotify premium subscription at ₹119 per month. This month I read about the offer where Spotify premium is being offered for a full year f...
Plan Premium Country India Device Lenovo Legion Operating System Windows 10 My Question or Issue I recently bought the Spotify premium subscription at ₹119 per month. This mo...
Spotify Star
1869 Views
1 replies
0 likes
PlanFree/PremiumCountryThe NetherlandsDevice(iPhone 8+, MacBook Air mid 2013, PS4)Operating System(iOS 13, macOS High Sierra.) I just bought Spotify premium but it doesn’t work. If I check the subscription page it says free, but I received an email w...
Plan Free/Premium Country The Netherlands Device (iPhone 8+, MacBook Air mid 2013, PS4) Operating System (iOS 13, macOS High Sierra.) I just bought Spotify premium but it doesn’t work...
Spotify Star
500 Views
1 replies
0 likes
My Question or IssueNecesito ampliar mi recién adquirida cuenta DUO a una cuenta familiar pero no sé qué debo hacer para que no me cobren por las dos cuentas, pues eso le pasó a un conocido.
My Question or Issue Necesito ampliar mi recién adquirida cuenta DUO a una cuenta familiar pero no sé qué debo hacer para que no me cobren por las dos cuentas, pues eso le pasó a un conocido.
Roadie
803 Views
1 replies
0 likes
Eu fiz o pagamento via boleto bancário há 3 dias, mas a conta não foi ativada. No site de ajuda diz que pode levar até 5 dias úteis após receber a confirmação por email, mas não recebi a confirmação.Estou enviando ou comprovante de pagamento em anexo...
Eu fiz o pagamento via boleto bancário há 3 dias, mas a conta não foi ativada. No site de ajuda diz que pode levar até 5 dias úteis após receber a confirmação por email, mas não recebi a confirmação....
Casual Listener
744 Views
1 replies
0 likes
I can't pay for my first premium account , I tired. 4 different devices , 2 different networks, the payment page keeps loading forever and never succeeded I have been trying now for 4 days in a rawMy credit card accepts international payments and its...
I can't pay for my first premium account , I tired. 4 different devices , 2 different networks, the payment page keeps loading forever and never succeeded I have been trying now for ...
Spotify Legend
610 Views
1 replies
0 likes
PlanStudent Premium CountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueCannot access the Hulu subscription I'm supposed to receive with the spotify showtime hulu bundle. Was told to post here for fix.
Plan Student Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Cannot access the Hulu subscription I'm supposed to receive with the spotify sho...
Spotify Star
779 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiI paid for a Premium Family at 12th of may (receiptnr: 1309600006286101-1-1, but because i ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I p...
Moderator
565 Views
3 replies
0 likes
I paid 1month trial using my debit card. Cash got deducted frm bank. But my Spotify was still not in premium. So i paid again for my 1month premium. This time using upi. It was successful. So basically i was charged 2 times. Pls chk into thsPlan Prem...
I paid 1month trial using my debit card. Cash got deducted frm bank. But my Spotify was still not in premium. So i paid again for my 1month premium. This time using upi. It was successful. So basical...
Spotify Star
852 Views
3 replies
0 likes
I joined Premium months ago but have never managed to get my son to be able to join as a family member. We live together in Kuwait. I have entered the same address into my account and his I don't know how many times. EVERY TIME its says he is in a di...
I joined Premium months ago but have never managed to get my son to be able to join as a family member. We live together in Kuwait. I have entered the same address into my account and his I don't kno...
Spotify Legend
677 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently on a premium account paying £9.99 per month with add free music. I am trying t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am cu...
Spotify Legend
626 Views
1 replies
0 likes
