Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14096 Views
- 7 replies
- 0 likes
- 14096 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1382 Views
- 19 replies
- 1 likes
- 1382 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47311 Views
- 20 replies
- 3 likes
- 47311 Views
- 20 replies
- 3 likes
Paypal Account help
Good Morning Team I need some help with out spotify accounts, we manage over 13 spotify account within our organisation, we have a spotify account in each room with its own setup to give the office space background music. All spotify accounts are on ...
- Good Morning Team I need some help with out spotify accounts, we manage over 13 spotify account within our organisation, we have a spotify account in each room with its own setup to give the...
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- Spotify Star
- 562 Views
- 2 replies
- 0 likes
- 562 Views
- 2 replies
- 0 likes
Premium account changed to free
Hello everybody,I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me.
- Hello everybody, I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me. <...
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- Spotify Star
- 2623 Views
- 5 replies
- 0 likes
- 2623 Views
- 5 replies
- 0 likes
If I want to gift a YEAR subscription, is a tacky pile of gift cards my only option?
Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info! Plan - PremiumCountry - USA
- Gift cards are so tacky. It has the price emblazoned all over it. Is there a more elegant way to give a year of Premium to someone. I cannot find any info! Plan - Premium Country - ...
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- Spotify Star
- 1489 Views
- 3 replies
- 0 likes
- 1489 Views
- 3 replies
- 0 likes
Samsung Galaxy S10 - 6 months free Spotify premium trial
Hello first post here. I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10. However when I try to redeem the offer, I get a message of 'It looks like you're not eligible for that offer, but we fo...
- Hello first post here. I am trying to redeem my 6 month free trial of Spotify premium that came with my purchase of my Galaxy S10. However when I try to redeem the offer, I get a me...
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- Roadie
- 2145 Views
- 1 replies
- 0 likes
- 2145 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Charged twice this month?
I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows: - My normal Premium charge of £9.99 was taken on 8th April- My new Premium for Family charge of £14.99 was taken o...
- I upgraded from a Premium subscription to a Premium for Family subscription this month. I appear to have been charged twice as follows: - My normal Premium charge of £9.99 was taken on 8th A...
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- Casual Listener
- 794 Views
- 5 replies
- 0 likes
- 794 Views
- 5 replies
- 0 likes
Can't redeem Spotify/Google Mini Home deal - Canada
PremiumCanada Devices(Samsung Galaxy s7, XPS15)Operating System(Windows 10) My Question or IssueThere is a deal right now where spotify premium members in Canada can get a free google mini home, but every time I go to the following link it gives me a...
- Premium Canada Devices (Samsung Galaxy s7, XPS15) Operating System (Windows 10) My Question or Issue There is a deal right now where spotify premium members in Canada can get a...
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- Roadie
- 1463 Views
- 3 replies
- 0 likes
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canadaGoogle HomeHelpMini
- 1463 Views
- 3 replies
- 0 likes
I need help!!! I just want to close my premium account, but it won’t let me complete the steps😡
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 1415 Views
- 5 replies
- 0 likes
- 1415 Views
- 5 replies
- 0 likes
Solved!! SMART/GLOBE as Payment
I want to pay by mobile. But there is no option for it. Can you please help me with this.
- I want to pay by mobile. But there is no option for it. Can you please help me with this.
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- Spotify Star
- 1364 Views
- 1 replies
- 0 likes
- 1364 Views
- 1 replies
- 0 likes
Google Home offer UK
PlanPremiumCountryUKDeviceMutipleOperating SystemMultiple I'm seeing notes on here about the offer above ending April 17th. Last i saw, way before that, was that I'd successfully reserved by free google home. I heard nothing else, no emails, no updat...
- Plan Premium Country UK Device Mutiple Operating System Multiple I'm seeing notes on here about the offer above ending April 17th. Last i saw, way before that, was that I'd successful...
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- Spotify Star
- 1163 Views
- 5 replies
- 0 likes
- 1163 Views
- 5 replies
- 0 likes
Solved!! Error en plan duo
Contraté plan duo pero en el 2do usuario no funciona. Se cargan las canciones pero al pasar a offline se borran e indica esta offline y se sale de la aplicación sin poder volver a entrar porque indica que debe volver a conectarse para entrar. Además ...
- Contraté plan duo pero en el 2do usuario no funciona. Se cargan las canciones pero al pasar a offline se borran e indica esta offline y se sale de la aplicación sin poder volver a entrar porque indic...
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- Spotify Star
- 2602 Views
- 5 replies
- 0 likes
- 2602 Views
- 5 replies
- 0 likes
Spotify switched my student discount to premium
Hello, so I’ve always had the student discount on. Today I realised that I was charges the 6.99€ one instead of the 3.50€. I saw that my “student period” was over but I did not get notified to do the actions that I’ve had to. Can I have the cash back...
- Hello, so I’ve always had the student discount on. Today I realised that I was charges the 6.99€ one instead of the 3.50€. I saw that my “student period” was over but I did not get notified to do the...
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- Roadie
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
On the App subscription says Premium Trial But website says Premium Family?
PlanPremium Trial & Family PremiumCountry Device(iPhone 7 & iPad) My Question or IssueHi there, When I sign into the App on my phone my subscription says Premium Trial, because I registered for the trial, but then my husband created a family premium....
- Plan Premium Trial & Family Premium Country Device (iPhone 7 & iPad) My Question or Issue Hi there, When I sign into the App on my phone my subscription says Premium Tr...
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- Roadie
- 335 Views
- 1 replies
- 1 likes
- 335 Views
- 1 replies
- 1 likes
Family Plan Issue
PlanPremiumCountryUSADeviceIphoneXOperating System(iOS 10 My Question or IssueI received an email last week, asking to verify my address, which I did. Then I received an email saying that address was verified. Yesterday, another email was sent, indic...
- Plan Premium Country USA Device IphoneX Operating System (iOS 10 My Question or Issue I received an email last week, asking to verify my address, which I did. Then I received an emai...
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- Roadie
- 373 Views
- 1 replies
- 0 likes
- 373 Views
- 1 replies
- 0 likes
Solved!! Starbucks Partner Premium plan and Hulu
PlanPremium/StarbucksCountryUS My Question or IssueHi, I am signed up for my premium account as a Starbucks partner, and I'm wondering if this includes access to Hulu as it's a premium account? If so, how do I access Hulu? Thanks!
- Plan Premium/Starbucks Country US My Question or Issue Hi, I am signed up for my premium account as a Starbucks partner, and I'm wondering if this includes access to Hulu as it's a premi...
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- Spotify Star
- 6891 Views
- 4 replies
- 0 likes
- 6891 Views
- 4 replies
- 0 likes
Solved!! Free Google home Mini Promotion?
PlanPremiumCountryCanadaI signed up for premium again because I read about the free Google home mini promotion, it's been 3 days and no email or anything. Can anyone confirm it's still going on and how I am able to redeem for it? Thanks alot.
- Plan Premium Country Canada I signed up for premium again because I read about the free Google home mini promotion, it's been 3 days and no email or anything. Can anyone confirm it's still going ...
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- Spotify Star
- 447 Views
- 1 replies
- 0 likes
- 447 Views
- 1 replies
- 0 likes
Superuser Contribution Gift card not working. Customer Support Failure.
PlanPremium 30 day trailCountryUSADeviceDesktop PCOperating SystemWin 10 Pro Purchased a $30 gift card at Target. Card redemption fails with an error message that says "Something went wrong. Try again, or get help." I have been communicating with the...
- Plan Premium 30 day trail Country USA Device Desktop PC Operating System Win 10 Pro Purchased a $30 gift card at Target. Card redemption fails with an error message that says ...
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- Spotify Legend
- 3986 Views
- 6 replies
- 0 likes
- 3986 Views
- 6 replies
- 0 likes
Superuser Contribution No premium on App
PlanPremiumCountryIsrael ( currently at vietnam) DeviceHuawei p30 pro Operating SystemAndroid latest one My Question or IssueJust registered on premium. App still shows me get premium and dont let me edit my name or country. I cant download songs i l...
- Plan Premium Country Israel ( currently at vietnam) Device Huawei p30 pro Operating System Android latest one My Question or Issue Just registered on premium. App ...
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- Spotify Legend
- 1930 Views
- 2 replies
- 0 likes
- 1930 Views
- 2 replies
- 0 likes
Superuser Contribution Spotify Gift Card not working
I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it was purchased in the same country as my account, and ...
- I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it wa...
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- Spotify Legend
- 1460 Views
- 4 replies
- 0 likes
- 1460 Views
- 4 replies
- 0 likes
Superuser Contribution I have Spotify + Hulu and I am still being charged for both monthly
PlanPremium CountryUS My Question or IssueI have the Spotify + Hulu bundle. But every month I still get charged $10+ for spotify and $10+ for hulu.
- Plan Premium Country US My Question or Issue I have the Spotify + Hulu bundle. But every month I still get charged $10+ for spotify and $10+ for hulu.
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- Spotify Legend
- 2875 Views
- 3 replies
- 0 likes
- 2875 Views
- 3 replies
- 0 likes
Superuser Contribution Bonus 18app
Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. Il codice e la mail che inserisco sono corretti, per...
- Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. I...
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- Spotify Legend
- 3532 Views
- 1 replies
- 0 likes
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18appbonus
- 3532 Views
- 1 replies
- 0 likes