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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75229 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80616 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270053 Views
159 replies
13 likes
Hello, I paid premium duo for me and my roommate. I sent him the invitation and it says that we live in different assessed but we are not! And the only reason I paid for the premium is for this. Do you know what can I do? I wasn't able to contact Spo...
Hello, I paid premium duo for me and my roommate. I sent him the invitation and it says that we live in different assessed but we are not! And the only reason I paid for the premium is for this. Do y...
Spotify Star
377 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueas my topic states I have been charged for a while now every month for a Spotify premium plan...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue as my t...
Spotify Star
333 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue does changing your premium account to Premium Duo affect Hulu? Since my original premium acc...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &...
Spotify Star
343 Views
1 replies
0 likes
PlanPremiumCountry Romania My Question or Issue Why playing ads if i have premium plan? This happen many times in last period. My subscription is active till March 2019.
Plan Premium Country Romania My Question or Issue Why playing ads if i have premium plan? This happen many times in last period. My subscription is active til...
Casual Listener
6490 Views
5 replies
0 likes
Planselected family first (free month) and then switched to premium duo - it is also expected to be free but I was charged.CountryUkraine Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)...
Plan selected family first (free month) and then switched to premium duo - it is also expected to be free but I was charged. Country Ukraine Device (iPhone 8, Samsung Galaxy 9, Macbook P...
Moderator
338 Views
1 replies
0 likes
PlanFree/PremiumCountryegypt Deviceiphone 6Operating SystemiOS 13 My Question or Issuei have downgraded to free because of this matter; everytime i enter my payment method details then hit submit, it takes FOREVER to load and if i left it for days i ...
Plan Free/Premium Country egypt Device iphone 6 Operating System iOS 13 My Question or Issue i have downgraded to free because of this matter; everytime i enter my payment me...
Moderator
408 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDevice(iPhone 11)Operating System(iOs 13) My Question or IssueHello. I have recently migrated to the Philippines, and I wanted to change my country to cater to Philippines music, however when I tried to change my country ...
Plan Premium Country Philippines Device (iPhone 11) Operating System (iOs 13) My Question or Issue Hello. I have recently migrated to the Philippines, and I wanted to change my count...
Moderator
494 Views
1 replies
0 likes
Hello,I am not signed up for the premium subscription, my banking information is not under my account. I can’t switch from free to premium without adding banking information. Can someone please tell me why I’ve been on the free subscription and being...
Hello, I am not signed up for the premium subscription, my banking information is not under my account. I can’t switch from free to premium without adding banking information. Can someone please tel...
Spotify Star
301 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
324 Views
1 replies
0 likes
/Premium for StudentsCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) LG Stylo 5xOperating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueI am subscribed to Spotify premium for students. On my services page...
/Premium for Students Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) LG Stylo 5x Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or I...
Community Legend
471 Views
1 replies
0 likes
i see in my credit card charge every monthi didnt know why? on what account?
i see in my credit card charge every month i didnt know why? on what account?
Community Legend
506 Views
2 replies
0 likes
PlanPremium/DuoCountryItaly My Question or IssueHi, I am a Premium accountholder and as today I entered a Premium Duo subscription as user, paid by another account.From my profile, in "Available plans" page, I see that my active plan is "Spotify Prem...
Plan Premium/Duo Country Italy My Question or Issue Hi, I am a Premium accountholder and as today I entered a Premium Duo subscription as user, paid by another account. From my ...
Spotify Star
499 Views
1 replies
0 likes
Greetings,I have been using spotify premium for some time now, and came across the duo for partners.I have been trying to add my wife, but address confirmation is not working, even with both devices turned on, spotify app is on, device location is on...
Greetings, I have been using spotify premium for some time now, and came across the duo for partners. I have been trying to add my wife, but address confirmation is not working, even with both devi...
Spotify Legend
664 Views
3 replies
0 likes
Plan Premium Duo Country Malaysia Device Samsung S8+ Operating System Android Oreo My Question or Issue I still have the confirmation email for purchasing a premium duo. now I'm not able to listen due to payment failed. I checked the status is still ...
Plan Premium Duo Country Malaysia Device Samsung S8+ Operating System Android Oreo My Question or Issue I still have the confirmation email for purchasing a p...
Community Legend
343 Views
1 replies
0 likes
PlanPremiumCountryCanadaOperating SystemIOS 13.6 My Question or IssueI tried subscribing to the Premium Family, put all the details and whenever I confirm, it says “Something went wrong. Please try again or go to our support.” I tried from different ...
Plan Premium Country Canada Operating System IOS 13.6 My Question or Issue I tried subscribing to the Premium Family, put all the details and whenever I confirm, it says “Something wen...
Community Legend
412 Views
1 replies
1 likes
PlanPremium StudentCountryIndonesia My Question or IssueHello, I am using premium student subscription.I am being double charged.I only have one account.Per month on the 24th will always be invoiced and automatically pay using my credit card, but for...
Plan Premium Student Country Indonesia My Question or Issue Hello, I am using premium student subscription. I am being double charged. I only have one account. Per month on the 24th w...
Spotify Legend
633 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWith a premium plan should it be an issue if I spend more than 14 days outside of the country...
Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue With...
Spotify Star
553 Views
1 replies
1 likes
Hi. I made an account on Spotify to try the free trails using my gmail email address, and that was on March, 2020. I created the account on the spotify website, I downloaded the app on android on Samsung device. When the free trials finished, I didn'...
Hi. I made an account on Spotify to try the free trails using my gmail email address, and that was on March, 2020. I created the account on the spotify website, I downloaded the app on android on Sam...
Casual Listener
762 Views
4 replies
0 likes
Spotify Star
768 Views
3 replies
0 likes
My Question or IssueI'm sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Individual account for yearly payment instead of monthly? PlanPremiumCountryBelgium DeviceSamsung Galaxy 10+O...
My Question or Issue I'm sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Individual account for yearly payment instead of m...
Spotify Star
419 Views
1 replies
0 likes
