Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
a week ago
amgb20
Casual Listener
109720 Views
70 replies
9 likes

109720 Views
70 replies
9 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
Thursday
Mariia-cz
Casual Listener
13413 Views
26 replies
2 likes

13413 Views
26 replies
2 likes

Superuser Contribution Can't Subscribe

PlanFreeCountryTurkeyDevice(Samsung Galaxy A8, PC Windows 10Operating System(Android Oreo, Windows 10,etc.) My Question or Issue2 3 months ago, I was using premium with my mobile payment, I canceled, when I want to subscribe again, it gives this erro...

tmP0
Visitor
Plan Free Country Turkey Device (Samsung Galaxy A8, PC Windows 10 Operating System (Android Oreo, Windows 10,etc.) My Question or Issue 2 3 months ago, I was using premium with ...
2020-02-24 4:47:48 AM
2020-02-24 12:17:10 PM
Ivan
Spotify Legend
358 Views
1 replies
0 likes

358 Views
1 replies
0 likes

Superuser Contribution Bezahlung Gutschein

hallo ihr Lieben.ich habe ein Problem mit der Bezahlung. Vorhin habe ich mir einen Gutschein für 10€ geholt und wollte diesen gerade einlösen. Aber warum auch immer wird er nicht angenommen. Kann mir bitte jemand helfen? Habe ich die 10€ jetzt umsons...

XxmitchxX
Visitor
hallo ihr Lieben. ich habe ein Problem mit der Bezahlung. Vorhin habe ich mir einen Gutschein für 10€ geholt und wollte diesen gerade einlösen. Aber warum auch immer wird er nicht angenommen....
2020-02-20 11:26:09 PM
2020-02-23 2:41:55 PM
Petya
Community Legend
487 Views
2 replies
0 likes

487 Views
2 replies
0 likes

Superuser Contribution Redeemable Giftcard Codes

PlanPremiumCountryGermany My Question or IssueHey there, I have a very specific issue at hand/request to make and if you guys were able to make something work for us, it would be immensely appreciated. Anyway, I read the community threads on how gift...

ColourfulMusic
Casual Listener
Plan Premium Country Germany My Question or Issue Hey there, I have a very specific issue at hand/request to make and if you guys were able to make something work for us, it would be imm...
2020-02-12 3:21:41 AM
2020-02-23 2:33:55 PM
Petya
Community Legend
689 Views
3 replies
0 likes

689 Views
3 replies
0 likes

Superuser Contribution I was charged £10 but none of my Spotify accounts have a premium subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Yunus_12
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-02-20 3:28:57 PM
2020-02-23 2:03:58 PM
Petya
Community Legend
669 Views
2 replies
0 likes

669 Views
2 replies
0 likes

Superuser Contribution premium for family changed into free

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe have premium for family and also paid for it this month (february 8th), but somehow we now...

Tomvandergeer
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We have...
2020-02-21 8:24:33 AM
2020-02-23 1:56:34 PM
Petya
Community Legend
736 Views
1 replies
0 likes

736 Views
1 replies
0 likes

Superuser Contribution Charged for premium, still on free.

PlanFree, but was buying premiumCountryIndiaDeviceMotorola G5S+Operating SystemAndroid Oreo My Question or IssueI was just buying Spotify Premium with the students' discount. The SheerID verification was complete and I proceeded to pay. I paid with a...

vinayak1
Casual Listener
Plan Free, but was buying premium Country India Device Motorola G5S+ Operating System Android Oreo My Question or Issue I was just buying Spotify Premium with the students' disc...
2020-02-21 6:27:33 AM
2020-02-23 9:40:48 AM
Petya
Community Legend
1258 Views
2 replies
0 likes

1258 Views
2 replies
0 likes

Solved!! Only single premium plan available in romania after 2 years

PlanPremium Family & Premium StudentCountryRomania My Question or IssueHello there!Community request 1 Community request 2 ...As you can see, there were multiple request for these premium plans going as far as almost 2 years ago. There were promises,...

S7R1DER
Visitor
Plan Premium Family & Premium Student Country Romania My Question or Issue Hello there! Community request 1 Community request 2 ... As you can see, there were multipl...
2020-02-21 1:46:27 PM
2020-02-23 8:22:10 AM
Maxim
Spotify Star
858 Views
1 replies
0 likes

858 Views
1 replies
0 likes

Family Plan

PlanPremium -> FamilyCountryBelgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (Belgium) isn't allowed to pay thourgh credit card (VISA or Mastercard)... I'm ...

LaroX
Visitor
Plan Premium -> Family Country Belgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (...
2020-02-22 10:24:42 AM
2020-02-23 8:20:03 AM
Maxim
Spotify Star
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Solved!! Spotify Premium Slovenia

So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported country. Im fed up with using tweaked apps on a dif...

Torrent6
Regular
So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported ...
2020-02-22 11:10:49 AM
2020-02-23 8:18:53 AM
Maxim
Spotify Star
1921 Views
1 replies
1 likes

1921 Views
1 replies
1 likes

Solved!! Student Bundle Premium Spotify + No-Ad Hulu

My Question or IssueI don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spotify-Hulu bundle but that only includes the Hulu with...

illenbee
Visitor
My Question or Issue I don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spo...
2020-02-23 1:09:47 AM
2020-02-23 6:41:17 AM
Billy-J
Spotify Star
3697 Views
1 replies
0 likes

3697 Views
1 replies
0 likes

improper billing

PlanPremiumCountryBrazilDeviceRedmi 7System operationAndroid 9My question or problemThis morning, I received a message from my bank saying that Spotify Premium has been activated in my account. I have two accounts on Spotify, I signed in to both acco...

michel96s
Casual Listener
Plan Premium Country Brazil Device Redmi 7 System operation Android 9 My question or problem This morning, I received a message from my bank saying that Spotify Premium has been acti...
2020-02-22 5:26:27 PM
2020-02-22 10:13:30 PM
Emilia_8
Community Legend
693 Views
3 replies
0 likes

693 Views
3 replies
0 likes

Premium bug?

PlanPremiumCountryMexicoDevice Samsung Galaxy S8+My Question or IssueI bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline mode it tells me that I only have 29 days left so that I have to connect to the...

MaxIconic89
Visitor
Plan Premium Country Mexico Device Samsung Galaxy S8+ My Question or Issue I bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline m...
2020-02-22 5:45:18 PM
2020-02-22 6:14:22 PM
Emilia_8
Community Legend
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Superuser Contribution plano

nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?

Herickps
Visitor
nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?
2020-01-27 10:26:01 PM
2020-02-22 4:33:51 PM
Katerina
Spotify Legend
1004 Views
2 replies
0 likes
plano

1004 Views
2 replies
0 likes

Payment

My Question or Issuei didnt have a spotify account, and i got charged somehow....is there anyway i can get my money back or at least cancel the subscription? i dont know what email or anything the card is attached to that has a spotify.

murphy2751
Casual Listener
My Question or Issue i didnt have a spotify account, and i got charged somehow....is there anyway i can get my money back or at least cancel the subscription? i dont know what email or anything the ...
2020-02-21 11:33:21 PM
2020-02-21 12:06:23 AM
Emilia_8
Community Legend
604 Views
3 replies
0 likes

604 Views
3 replies
0 likes

Superuser Contribution Currys will only provide one code yet I purchased two eligible items

I purchased two Sonos sound bars at Christmas as presents for family. The Sonos sound bar comes with six months free code so I naturally expected to receive two codes. I only received a single code and they are refusing to provide a second stating I ...

craigpenton
Casual Listener
I purchased two Sonos sound bars at Christmas as presents for family. The Sonos sound bar comes with six months free code so I naturally expected to receive two codes. I only received a s...
2020-02-05 2:07:56 AM
2020-02-21 4:30:04 PM
craigpenton
Casual Listener
946 Views
5 replies
0 likes

946 Views
5 replies
0 likes

Solved!! Got e-mail on Feb 12,2020 for 3mo free with a Premium subscription but unable to activate

PlanFree/PremiumCountry France Samsung Note 9 + PC Android + Windows 10 My Question or IssueI got an e-mail on Feb 12, 2020 for a 3mo free trial for Premium, but when I try to subscribe, I only get 1mo free. I have never subscribed to Spotify Premium...

duriezp
Casual Listener
Plan Free/Premium Country France Samsung Note 9 + PC Android + Windows 10 My Question or Issue I got an e-mail on Feb 12, 2020 for a 3mo free trial for Premium, but ...
2020-02-18 5:59:07 PM
2020-02-21 3:15:46 PM
duriezp
Casual Listener
658 Views
4 replies
0 likes

658 Views
4 replies
0 likes

Premium subscription lost

Country: United Kingdom Hi,so my premium subscription has recently (in the last few days) reverted back to a free subscription without me changing anything. I should have two years of Spotify premium, ending 07/12/20 (December), which came free with ...

alexthebaddeley
Casual Listener
Country: United Kingdom Hi, so my premium subscription has recently (in the last few days) reverted back to a free subscription without me changing anything. I should have ...
2020-02-21 2:25:40 PM
2020-02-21 2:55:37 PM
Emilia_8
Community Legend
385 Views
3 replies
0 likes

385 Views
3 replies
0 likes

Superuser Contribution Hulu not working with student premium

I have Spotify premium through the student discount and my Hulu is not working. When I click the “start watching” on Hulu under active services, it takes me to the Hulu screen asking me to sign up for $5.99/month. How can this be resolved???

rawplum
Regular
I have Spotify premium through the student discount and my Hulu is not working. When I click the “start watching” on Hulu under active services, it takes me to the Hulu screen asking me to sign up fo...
2020-02-11 1:00:51 AM
2020-02-21 1:22:03 PM
Katerina
Spotify Legend
1081 Views
8 replies
0 likes

1081 Views
8 replies
0 likes

Superuser Contribution non existiong offer

PlanFree My Question or IssueWhy am I in the Spotify app offered (pestered) premium account try for free for three months, when no such offer is availible clicking on the banner? If I am not eligible for the offer, don't offer it to me!!! Whatever ha...

cs9
Casual Listener
Plan Free My Question or Issue Why am I in the Spotify app offered (pestered) premium account try for free for three months, when no such offer is availible clicking on the banner?...
2020-02-09 12:47:23 PM
2020-02-21 12:54:35 PM
Katerina
Spotify Legend
587 Views
6 replies
0 likes

587 Views
6 replies
0 likes

Got charge after cancel my subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have canceled my previous subscriptions in iphone (itunes) then upgrade it into premium fa...

taufanss
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2020-02-21 9:04:13 AM
2020-02-21 11:39:15 AM
Emilia_8
Community Legend
426 Views
2 replies
0 likes
Subscription

426 Views
2 replies
0 likes

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