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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75573 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140521 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81092 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271036 Views
159 replies
13 likes
PlanPremium StudentCountryIndonesia My Question or IssueHello, I am using premium student subscription.I am being double charged.I only have one account.Per month on the 24th will always be invoiced and automatically pay using my credit card, but for...
Plan Premium Student Country Indonesia My Question or Issue Hello, I am using premium student subscription. I am being double charged. I only have one account. Per month on the 24th w...
Spotify Legend
633 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWith a premium plan should it be an issue if I spend more than 14 days outside of the country...
Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue With...
Spotify Star
556 Views
1 replies
1 likes
Hi. I made an account on Spotify to try the free trails using my gmail email address, and that was on March, 2020. I created the account on the spotify website, I downloaded the app on android on Samsung device. When the free trials finished, I didn'...
Hi. I made an account on Spotify to try the free trails using my gmail email address, and that was on March, 2020. I created the account on the spotify website, I downloaded the app on android on Sam...
Casual Listener
763 Views
4 replies
0 likes
Spotify Star
774 Views
3 replies
0 likes
My Question or IssueI'm sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Individual account for yearly payment instead of monthly? PlanPremiumCountryBelgium DeviceSamsung Galaxy 10+O...
My Question or Issue I'm sure I saw an option to pay yearly for a spotify subscription but I can't seem to find it again. How can I set up my Individual account for yearly payment instead of m...
Spotify Star
419 Views
1 replies
0 likes
Привет, я хотел получить премиальную подписку, у меня есть банковская карта киви, на которой нет ни рубля. Есть ли какой-то вычет в размере 2 рублей за проверку карты. Ответ экспертовПланБесплатно / ПремиумСтранаРоссияУстройствоПКоперационная система...
Привет, я хотел получить премиальную подписку, у меня есть банковская карта киви, на которой нет ни рубля. Есть ли какой-то вычет в размере 2 рублей за проверку карты. Ответ экспертов План Бесплатн...
Spotify Star
379 Views
1 replies
0 likes
PlanPremium DUOCountryUkraineDevice(PC)Operating SystemWindows 10 My Question or IssueI listen and add songs to favorite list on free account, but after i paid for Premium DUO some albums and songs became unavailable to play (look at the picture). I ...
Plan Premium DUO Country Ukraine Device (PC) Operating System Windows 10 My Question or Issue I listen and add songs to favorite list on free account, but after i paid for Premium DU...
Community Legend
912 Views
3 replies
0 likes
Bonsoir, je viens de voir sur mes relevés banquaires que j’ai été débité deux fois ce mois-ci. en attente d’une réponse, merci
Bonsoir, je viens de voir sur mes relevés banquaires que j’ai été débité deux fois ce mois-ci. en attente d’une réponse, merci
Casual Listener
2451 Views
8 replies
2 likes
PlanFree/PremiumCountryMéxico Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo me deja contratar el plan Universitario ya que use el mes gratis, pero me cobra carg...
Plan Free/Premium Country México Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue N...
Spotify Legend
664 Views
1 replies
0 likes
I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again. Now my country in my profile says USA, when I try to purchase premium I get "Som...
I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again. Now my country...
Moderator
1979 Views
5 replies
0 likes
PlanPremiumTurkey Device(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueHello, I was in the Premium plan. I have been paying with a certain card but the card has expired. We got it fixed and got a different card number f...
Plan Premium Turkey Device (iPhone 8, Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue Hello, I was in the Premium plan. I have been paying with a certain...
Spotify Legend
1056 Views
1 replies
0 likes
Hello, I am trying to switch country (my origin one) in my account. I used a different country since I was a student there. I tried to change the payment method, and still, it does not let me change the country. I renewed my premium using the new car...
Hello, I am trying to switch country (my origin one) in my account. I used a different country since I was a student there. I tried to change the payment method, and still, it does not let me change ...
Community Legend
448 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone XR, Windows PC, TCL Roku TV)Operating System(iOS 13, Windows 10, Roku) My Question or IssueI have had Spotify's Premium Student account for a while now, and I like that it also comes with Hulu. However, I've had som...
Plan Premium Country USA Device (iPhone XR, Windows PC, TCL Roku TV) Operating System (iOS 13, Windows 10, Roku) My Question or Issue I have had Spotify's Premium Student account for...
Moderator
930 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just paid for premium today. Haven't yet got the receipt nor has it changed. The upgrade bu...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Spotify Legend
327 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up for the duo account about two weeks ago. I thought it said the first month was fr...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signe...
Spotify Star
391 Views
1 replies
0 likes
Planfree but trying to redeem gift cardCountrybahrainDevicedesktopOperating Systemwindows My Question or Issuei have bought a spotify gift card from a machine from a very well known company in bahrain which lets you get gift cards and pay bills but w...
Plan free but trying to redeem gift card Country bahrain Device desktop Operating System windows My Question or Issue i have bought a spotify gift card from a machine from a very wel...
Spotify Star
652 Views
1 replies
0 likes
Plan - Current: Spotify Free; Desired: Spotify Premium - 6 Months FreeCountry - USADevice - Samsung Galaxy S10eOperating System - AndroidPurchased and received a Samsung Galaxy S10e two days ago. The purchase included Spotify Premium- 6 Months Free. ...
Plan - Current: Spotify Free; Desired: Spotify Premium - 6 Months Free Country - USA Device - Samsung Galaxy S10e Operating System - Android Purchased and received a Samsung Galaxy...
Moderator
1301 Views
1 replies
0 likes
i want to change the payment date on my family plan - as I understand I just cancel/downgrade and then subscribe again on the desired date. But how does this affect my family members? Would I need to add them to the plan again?
i want to change the payment date on my family plan - as I understand I just cancel/downgrade and then subscribe again on the desired date. But how does this affect my family members? Would I need to...
Moderator
407 Views
1 replies
0 likes
Hola, hace poco se me hizo un cargo a mi tarjeta de débito con esta referencia rsm160408csa ad, investigando me enteré de que es el cargo de spotify, pero ahora me está volviendo a querer hacer el cargo y en la interfaz de inicio me aparece que no se...
Hola, hace poco se me hizo un cargo a mi tarjeta de débito con esta referencia rsm160408csa ad, investigando me enteré de que es el cargo de spotify, pero ahora me está volviendo a querer hacer ...
Moderator
1973 Views
1 replies
3 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/StudentCountryU.K. Operating System(iOS 10 My Question or IssueI’m short on money this month and thought I’d cancelled my s...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Student Country U.K. Operating System (iOS 10 My...
Moderator
336 Views
1 replies
0 likes
