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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6656 Views
  • 23 replies
  • 2 likes
  • 6656 Views
  • 23 replies
  • 2 likes

Family cannot redeem code

Trying to redeem a family code on Mac laptop continually gets an error. Something went wrong please try again.

  • Visitor
  • Trying to redeem a family code on Mac laptop continually gets an error.   Something went wrong please try again.      
  • Billy-J
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Had Hulu now won't work

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up to attach Hulu to my Spotify account a few months back and have been paying for i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I signe...
  • Billy-J
  • Spotify Star
  • 518 Views
  • 2 replies
  • 0 likes
  • Hulu
    Hulu-spotify
    Premium
  • 518 Views
  • 2 replies
  • 0 likes

Prem w/hulu only works on phone

PlanPremium with huluCountry USA My Question or Issue:I signed up for Premium w/Hulu. I've been able to watch Hulu on my iphone just fine. I want to watch Hulu on my ipad, however, and it won't let me log in. I did have a Hulu account at one point, a...

  • Visitor
  • Plan Premium with hulu Country  USA   My Question or Issue: I signed up for Premium w/Hulu. I've been able to watch Hulu on my iphone just fine. I want to watch Hulu on my ipad, howev...
  • Rene01
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Plan Universitario

Tengo un plan universitario, sin embargo desde el mes pasado que me cobran el plan premiun normal, que sucedio con mi plan de estudiante?

  • Visitor
  • Tengo un plan universitario, sin embargo desde el mes pasado que me cobran el plan premiun normal, que sucedio con mi plan de estudiante?  
  • OneByBoo
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

[Subscription] Website shows premium being $99,00

So y'all might want to fix this. two pages show $99,00 for a month of premium

spotifyerror.PNG spotifyerror2.PNG
  • Newbie
  • So y'all might want to fix this. two pages show $99,00 for a month of premium
  • KatesHere
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 279 Views
  • 1 replies
  • 0 likes

does free hulu work if you're both a student and are associated with starbucks?

I get Spotify for free because i work with Starbucks, but before that I had a discounted Premium subscription with Spotify because I am a student. I had the free Hulu/Showtime bundle with the student discount. Now that I have both, why aren't I getti...

  • Visitor
  • I get Spotify for free because i work with Starbucks, but before that I had a discounted Premium subscription with Spotify because I am a student. I had the free Hulu/Showtime bundle with the student...
  • KatesHere
  • Community Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Student Premium is Ending

I have had the Student Premium for about 4 years now. I cannot renew it anymore because that is the max years you can get. What happens when it automatically switches to the Premium? Do I still get the perks of Hulu and Showtime?PlanPremium for Stude...

  • Visitor
  • I have had the Student Premium for about 4 years now. I cannot renew it anymore because that is the max years you can get. What happens when it automatically switches to the Premium? Do I still get t...
  • Billy-J
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Lost my premium account

I lost my premium account but Spotify still charging me! I logged in and suddenly, all my playlists and premium account was gone. Could you please help me with that?

  • Visitor
  • I lost my premium account but Spotify still charging me! I logged in and suddenly, all my playlists and premium account was gone. Could you please help me with that?    
  • Billy-J
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! No more Spotify Premium subscription

PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI used to have a Premium Subscription (regolarly paid), but now I have only Free Subscription. I do not understand why. I...

  • Casual Listener
  • Plan Free/Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue I used to have a Premium Subscription (regola...
  • robertoferrario
  • Casual Listener
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

no pasa mi código de tarjeta de regalo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Premium membership charged instead ot family membership price.

PlanFamilyCountryCanada DeviceSamsung Galaxy S+Operating SystemNot sure My Question or IssueI was sent a message at the end of July asking me to update my payment information, which I did. But I was immediately charged for a premium membership. When ...

  • Newbie
  • Plan Family Country Canada   DeviceSamsung Galaxy S+ Operating System Not sure   My Question or Issue I was sent a message at the end of July asking me to update my payment inform...
  • Billy-J
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Cancelling Subscription: songs gone?

PlanFree/PremiumCountryGermanyDeviceOperating System(Windows 10) My Question or IssueHello. I want to cancel my Subscription, but i don´t know if all the songs saved are going to be gone. can someone please help me?

  • Visitor
  • Plan Free/Premium Country Germany Device Operating System (Windows 10)   My Question or Issue Hello. I want to cancel my Subscription, but i don´t know if all the songs saved are going ...
  • Billy-J
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Head space to be available on family premium account

Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks

  • Newbie
  • Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks 
  • mayonaze
  • Casual Listener
  • 1170 Views
  • 2 replies
  • 1 likes
  • Social & Random
  • 1170 Views
  • 2 replies
  • 1 likes

[Subscription] Google Home Mini Deal?

I have spoken to 2 Spotify online chat reps and 2 email reps. because i pre paid for a full year of Spotify i don't qualify for the deal. If i had chosen monthly payments, I'd qualify. So here's my hypothetical idea; If someone who already subscribes...

  • Newbie
  • I have spoken to 2 Spotify online chat reps and 2 email reps. because i pre paid for a full year of Spotify i don't qualify for the deal. If i had chosen monthly payments, I'd qualify. So here's my h...
  • OneByBoo
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 222 Views
  • 1 replies
  • 0 likes

No Notification/Email for Subscription Change

I've been a Spotify premium customer for some time now, probably about two years now, and I have always received email notifications if my account has no money in it. I am a high schooler, so I don't have a credit card or anything, so I use gift card...

  • Newbie
  • I've been a Spotify premium customer for some time now, probably about two years now, and I have always received email notifications if my account has no money in it. I am a high schooler, so I don't...
  • OneByBoo
  • Roadie
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

öğrenci premium

Öğrenci premiuma sahip iken makbuzları kontrol ederken 13.99 tl kesmişti premium için tekrar başvurduğumda öğrenci belgemi atıp bekledim fakat mail gelmedi sonra tekrar denediğimde bu teklifi daha önce kullandın ekranı çıkar çözümü bilen varsa yardım...

  • Newbie
  • Öğrenci premiuma sahip iken makbuzları kontrol ederken 13.99 tl kesmişti premium için tekrar başvurduğumda öğrenci belgemi atıp bekledim fakat mail gelmedi sonra tekrar denediğimde bu teklifi daha ön...
  • OneByBoo
  • Roadie
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

30-60$ Spotify gift cards

Hi where can I find Spotify gift cards that come in 30$ or 60$? And I have heard from a friend that if you use the Spotify gift card it’s 29 days or something not a full month like some months have more days and he said a card subscription is more da...

  • Newbie
  • Hi where can I find Spotify gift cards that come in 30$ or 60$? And I have heard from a friend that if you use the Spotify gift card it’s 29 days or something not a full month like some months have m...
  • Billy-J
  • Spotify Star
  • 830 Views
  • 1 replies
  • 0 likes
  • 830 Views
  • 1 replies
  • 0 likes

I'd like to try premium but I have no credit card

PlanFreeCountryHong Kong SAR ChinaDeviceSamsung A20Operating SystemAndroid My Question or IssueSince I keep getting ads for a premium trial, I have elected to try it (for 30 days as advertized). However, upon selecting "Start Trial", I am asked for m...

  • Newbie
  •   Plan Free Country Hong Kong SAR China Device Samsung A20 Operating System Android    My Question or Issue Since I keep getting ads for a premium trial, I have elected to t...
  • Billy-J
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! En estas 2 semanas, 2 veces me ha cobrado spotify.

El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo! Necesito que me ayuden a solucionar mi problema, gracias!!! PlanPremium FamiliarCountryMéxico

  • Regular
  • El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo!   Necesito que  me ayuden a solucionar mi problema, gracias!!!   Plan Premiu...
  • Serch_AP
  • Regular
  • 717 Views
  • 7 replies
  • 0 likes
  • 717 Views
  • 7 replies
  • 0 likes

Cant post my question

Keep getting this:

jSWkbK95eZY.png
  • Regular
  • Keep getting this:
  • xtan
  • Regular
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes