Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106064 Views
- 70 replies
- 8 likes
- 106064 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13118 Views
- 24 replies
- 2 likes
- 13118 Views
- 24 replies
- 2 likes
Solved!!Superuser Contribution Unable to pay
Hi everyone! I have a simple issue where I am trying to purchase a Spotify Premium subscription with a card that is valid and active in my country (Greece). Unfortunately, I get a payment error: "Whoops, something went wrong. Try again or contact sup...
- Hi everyone! I have a simple issue where I am trying to purchase a Spotify Premium subscription with a card that is valid and active in my country (Greece). Unfortunately, I get a payment er...
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- Spotify Legend
- 533 Views
- 2 replies
- 1 likes
- 533 Views
- 2 replies
- 1 likes
Superuser Contribution "3 month free premium"
So spotify showed an ad for 3 month free premium but when I subscripted it still took 9.99€ of my bank account. Why is that? Didn't I get my 3 month free premium or what?
- So spotify showed an ad for 3 month free premium but when I subscripted it still took 9.99€ of my bank account. Why is that? Didn't I get my 3 month free premium or what?
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- Spotify Legend
- 613 Views
- 2 replies
- 0 likes
- 613 Views
- 2 replies
- 0 likes
Country change issue and now overcharged
My husband decided to upgrade to the family plan and when I tried to join, it said that I need to have the same address as his (his account was set on Singapore, where as mine is set on US). Unfortunately I couldn't change my country to Singapore bec...
- My husband decided to upgrade to the family plan and when I tried to join, it said that I need to have the same address as his (his account was set on Singapore, where as mine is set on US). Unfortun...
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- Casual Listener
- 628 Views
- 2 replies
- 0 likes
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Accountcountry changeSubscription
- 628 Views
- 2 replies
- 0 likes
Superuser Contribution Premium on Samsung for free for 6 months
PlanFree/PremiumMy Question or IssueHello, I just tried to sign up for Spotify Premium. I have had the option to choose "Premium on Samsung" which I did because it said that I would get "Premium free for 6 months with your Samsung device". So I enter...
- Plan Free/Premium My Question or Issue Hello, I just tried to sign up for Spotify Premium. I have had the option to choose "Premium on Samsung" which I did because it said that I wo...
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- Moderator
- 1419 Views
- 1 replies
- 0 likes
- 1419 Views
- 1 replies
- 0 likes
Superuser Contribution This is the second time i dont receive premium after paying, within the past week.
I made a 1-day premium purchase two hours ago and I still haven't received the service. The a couple days ago or so I made a similar purchase and it actually took 24 hours or so to receive my 1 day premium. I made a post about that as well. Looks lik...
- I made a 1-day premium purchase two hours ago and I still haven't received the service. The a couple days ago or so I made a similar purchase and it actually took 24 hours or so to receive my 1 day p...
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- Moderator
- 358 Views
- 1 replies
- 0 likes
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PremiumSubscription
- 358 Views
- 1 replies
- 0 likes
No puedo ingresar mi código de mi tarjeta de regalo
Compre una tarjeta de regalo y al momento de canjearlo me aparece que se ha producido un error.No se si estoy ingresando mal el código, ya lo intenté de diversas formas pero sigue apareciendo lo mismo No quiero perder mi mes de spotify, ayuda.
- Compre una tarjeta de regalo y al momento de canjearlo me aparece que se ha producido un error.No se si estoy ingresando mal el código, ya lo intenté de diversas formas pero sigue apareciendo lo mism...
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- Roadie
- 596 Views
- 1 replies
- 1 likes
- 596 Views
- 1 replies
- 1 likes
Wrong Charges / Can't track charges
Charges were made amounting to Php 129 per month (for 3 months) for Spotify Premium. However, upon checking our Spotify account (*snip*), it hasn't been on premium since September 2019. No receipts were sent for these transactions as well. For furthe...
- Charges were made amounting to Php 129 per month (for 3 months) for Spotify Premium. However, upon checking our Spotify account (*snip*), it hasn't been on premium since September 2019. No receipts w...
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- Roadie
- 446 Views
- 1 replies
- 0 likes
- 446 Views
- 1 replies
- 0 likes
Solved!! Changement date prélèvement
PlanFamille CountryFranceDeviceNote 8Operating Android My Question or IssueBonjour Est-il possible de changer sa date de prélèvement sur Spotify ?Si oui comment ? Merci beaucoup
- Plan Famille Country France Device Note 8 Operating Android My Question or Issue Bonjour Est-il possible de changer sa date de prélèvement sur Spotify ? Si oui comm...
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- Casual Listener
- 1988 Views
- 2 replies
- 0 likes
- 1988 Views
- 2 replies
- 0 likes
Subscribirme a Spotify Premium
Hola, mi problema es al momento de realizar el pago, con tarjeta de debito, el pago no es realizado, y el error, dice que revise el pais de mi cuenta, mis datos y datos del pago, son correctos, pero el pago sigue sin poder realizarse
- Hola, mi problema es al momento de realizar el pago, con tarjeta de debito, el pago no es realizado, y el error, dice que revise el pais de mi cuenta, mis datos y datos del pago, son correctos, pero ...
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- Roadie
- 525 Views
- 3 replies
- 0 likes
- 525 Views
- 3 replies
- 0 likes
Payment Problem
I just upgraded my account with mobile payment. I was paid, but my account was not premium.
- I just upgraded my account with mobile payment. I was paid, but my account was not premium.
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- Community Legend
- 385 Views
- 2 replies
- 0 likes
- 385 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Regular Spotify Premium
PlanPremium (6,99€ p/month) CountryPortugalDeviceHuawei P10Operating SystemAndroid My Question or IssueHey!I've been using regular Spotify Premium for at least a year now and today my subscription ended. When I went to renew my subscription, for some...
- Plan Premium (6,99€ p/month) Country Portugal Device Huawei P10 Operating System Android My Question or Issue Hey! I've been using regular Spotify Premium for at least a year ...
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- Spotify Legend
- 1374 Views
- 5 replies
- 0 likes
- 1374 Views
- 5 replies
- 0 likes
Superuser Contribution Subscription
None of the below information is required. However, the moru provide the easier it will be for us to try and help.PlanFree/PremiumCountryIndiaDeviceHonor 9nOperating SystemAndroid My Question or IssueAmount deducted from bank 3 times but didn't get a...
- None of the below information is required. However, the moru provide the easier it will be for us to try and help. Plan Free/Premium Country India Device Honor 9n Operating System Android&nbs...
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- Spotify Legend
- 401 Views
- 1 replies
- 0 likes
- 401 Views
- 1 replies
- 0 likes
Superuser Contribution Regarding Premium and Switching Country
PlanPremiumCountryGermany (rn)DeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueSo, I switched countries but I bought my plan back in home country.I still have 10 months on my plan left.Do I need to pay again if I wanna switch countr...
- Plan Premium Country Germany (rn) Device Samsung Note 9 Operating System Android 10 My Question or Issue So, I switched countries but I bought my plan back in home country. ...
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- Spotify Legend
- 521 Views
- 3 replies
- 0 likes
- 521 Views
- 3 replies
- 0 likes
Superuser Contribution Premium subscription charged 10.18SGD by Spotify Stockholm!?
My subscription plan is premium and subscription is 9.90SGD per month.Why am I being charged for 10.18SGD for Premium subscription by Spotify Stockholm?
- My subscription plan is premium and subscription is 9.90SGD per month. Why am I being charged for 10.18SGD for Premium subscription by Spotify Stockholm?
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- Spotify Legend
- 1762 Views
- 4 replies
- 0 likes
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Subscription
- 1762 Views
- 4 replies
- 0 likes
Superuser Contribution M1 Sim Only Free Spotify Sub Not Working
PlanFree/PremiumCountrySingaporeDeviceSamsung S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had just recontacted with the telecom provider M1 in Singapore and it is noted to provide free streaming on Spotify. I trie...
- Plan Free/Premium Country Singapore Device Samsung S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had just recontacted with the telec...
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- Moderator
- 7720 Views
- 6 replies
- 0 likes
- 7720 Views
- 6 replies
- 0 likes
Superuser Contribution Change subscription from KPN to Spotify direct
PlanFree/PremiumCountry Netherland My Question or IssueHi, I currently have spofity via a dutch telephone/internet provider. But since we are moving abroad we will cancel this subsciption. We would like to continue our spotify premium account and lin...
- Plan Free/Premium Country Netherland My Question or Issue Hi, I currently have spofity via a dutch telephone/internet provider. But since we are moving abroad we will cancel this sub...
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- Spotify Legend
- 749 Views
- 3 replies
- 0 likes
- 749 Views
- 3 replies
- 0 likes
Solved!! Songs are not available for Indian premium subscription
PlanPremiumCountryINDIADeviceAll devicesOperating SystemAll platforms My Question or IssueI have a premium plan subscription and not able to see some songs that are available in the American premium edition of Spotify. Example The box by Roddy Ricch ...
- Plan Premium Country INDIA Device All devices Operating System All platforms My Question or Issue I have a premium plan subscription and not able to see some songs that are available...
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- Community Legend
- 2099 Views
- 1 replies
- 0 likes
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Spotify Premium
- 2099 Views
- 1 replies
- 0 likes
Superuser Contribution Can't start free trial. Can't pay and offer not valid
PlanFreeCountry SwedenDeviceSamsung Galaxy A3 and PCOperating SystemAndroid 8.0 and Windows 10 My Question or Issue When trying to start free trial and paying with paypal I get to the screen at paypal wher I can click to review and approve my order, ...
- Plan Free Country Sweden Device Samsung Galaxy A3 and PC Operating System Android 8.0 and Windows 10 My Question or Issue When trying to start free trial and payi...
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- Community Legend
- 1478 Views
- 5 replies
- 0 likes
- 1478 Views
- 5 replies
- 0 likes
Subscriptions
I currently have spotify premium with ads free Hulu and I need to update my credit card information because I had some fraud on my credit card account. I am currently using auto pay for my spotify subscription. If I update my credit card information ...
- I currently have spotify premium with ads free Hulu and I need to update my credit card information because I had some fraud on my credit card account. I am currently using auto pay for my spotify su...
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- Spotify Star
- 354 Views
- 1 replies
- 0 likes
- 354 Views
- 1 replies
- 0 likes
PASAR EL PAGO DE LA TARJETA DE CRÉDITO A OTRA CUENTA
Hola le estoy pagando la cuenta Premium a un amigo, pero le robaron el celular y perdió todos los datos no se acuerda de ninguna contraseña ni el nombre de usuario de spotify, facebook ni del correo de hotmail ya que fueron creadas hace mucho tiempo ...
- Hola le estoy pagando la cuenta Premium a un amigo, pero le robaron el celular y perdió todos los datos no se acuerda de ninguna contraseña ni el nombre de usuario de spotify, facebook ni del correo ...
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- Spotify Star
- 458 Views
- 1 replies
- 0 likes
- 458 Views
- 1 replies
- 0 likes