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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75502 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140460 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80959 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270811 Views
159 replies
13 likes
PlanFreeCountryBelarusDevicepcOperating Systemwindows 10 My Question or IssueI tried to activate premium subscription with my VISA card, issued in the country that i am currently residing in. The country in the account is set to the current country o...
Plan Free Country Belarus Device pc Operating System windows 10 My Question or Issue I tried to activate premium subscription with my VISA card, issued in the country that i am curre...
Community Legend
1251 Views
1 replies
0 likes
I'm trying to get Spotify premium again after cancelling the first time since I needed to save money. Now that I'm trying start it again, it won't allow me to pay since I've already had a free trial but I'm just trying to start up my subscription aga...
I'm trying to get Spotify premium again after cancelling the first time since I needed to save money. Now that I'm trying start it again, it won't allow me to pay since I've already had a free trial ...
Spotify Star
457 Views
1 replies
0 likes
PlanPremium CountryUkraine DeviceiPhone 11Operating SystemiOS 13 Hello, I accidentally enabled premium free trial on the wrong account and disabled it within an hour. Now I can not enable it on the right one because it says that I already tried. Any ...
Plan Premium Country Ukraine Device iPhone 11 Operating System iOS 13 Hello, I accidentally enabled premium free trial on the wrong account and d...
Casual Listener
505 Views
2 replies
0 likes
My individual premium subscriptions payment will be on august 8th. But I would want to change to duo premium subscriptions now. What happends with the rest of the paid month? Will I have to pay for the duo subscription on august 8th or at the date i ...
My individual premium subscriptions payment will be on august 8th. But I would want to change to duo premium subscriptions now. What happends with the rest of the paid month? Will I have to pay for t...
Spotify Star
745 Views
1 replies
0 likes
The advertised price on Spotify's Singapore website is $S4.99 but according to my bank statements I've been charged $S5.13 consistently over the past 4 months.What could be the reason for this? I am still a student and am verified as one, my plan typ...
The advertised price on Spotify's Singapore website is $S4.99 but according to my bank statements I've been charged $S5.13 consistently over the past 4 months. What could be the reason for this? I...
Spotify Legend
816 Views
1 replies
0 likes
PlanSpotify Premium FamilyCountry Indonesia DeviceAll devicesOperating SystemAll OS My Question or IssueMy renewal payment is declined.I have checked and my Visa credit card is valid and the fund is available.I also have added a new payment method.Bu...
Plan Spotify Premium Family Country Indonesia Device All devices Operating System All OS My Question or Issue My renewal payment is declined. I have checked and my Visa credi...
Spotify Legend
597 Views
1 replies
0 likes
PlanFreeCountryBelarusDeviceiphone XROperating System(iOS 13) My Question or IssueI am in the 2nd year of the Belarusian State Academy of Communications. The documents were given to us 2 years ago, when we entered. And they won’t give out new ones. S...
Plan Free Country Belarus Device iphone XR Operating System (iOS 13) My Question or Issue I am in the 2nd year of the Belarusian State Academy of Communications. The documents were g...
Spotify Legend
446 Views
1 replies
0 likes
Возникла проблема с оформлением студенческой подписки, уже около 24 часов не приходит ответ по поводу данного вопроса с shareid (вроде как-то так), не могли бы помочь?
Возникла проблема с оформлением студенческой подписки, уже около 24 часов не приходит ответ по поводу данного вопроса с shareid (вроде как-то так), не могли бы помочь?
Casual Listener
1296 Views
4 replies
0 likes
I'm trying to pay for Spotify premium through payment by mobile but it say something went wrong please try again. I tried so many time but it still won't go through. I availed the premium last March but after one month I didn't renew it so I cancelle...
I'm trying to pay for Spotify premium through payment by mobile but it say something went wrong please try again. I tried so many time but it still won't go through. I availed the premium last March ...
394 Views
0 replies
1 likes
I bought a gift card in Belgium and also have an account on spotify in Belgium. I've tried to redeem the code but it always says something went wrong. I've tried it several times but it doesn't work. I sent an email to spotify but here I only get the...
I bought a gift card in Belgium and also have an account on spotify in Belgium. I've tried to redeem the code but it always says something went wrong. I've tried it several times but it doesn't work....
Spotify Star
597 Views
3 replies
0 likes
hello on Mei I al ready stop subcribtion for my account " P102B2AF01 ", but the bill still charge me until this month, how can that happen,, I can't contact any your Indonesian services or official account, and there is no phone number, can you help ...
hello on Mei I al ready stop subcribtion for my account " P102B2AF01 ", but the bill still charge me until this month, how can that happen,, I can't contact any your Indonesian services...
Spotify Star
506 Views
3 replies
0 likes
Plan PremiumFree/PremiumCountry Singpaore Device desktop Mcbook(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi can MCO pay spotify family plan?I tried using paypal or switch to SG currency...
Plan Premium Free/Premium Country Singpaore Device desktop Mcbook (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc...
Spotify Star
567 Views
1 replies
1 likes
Hello.I am user of spotify: Poul (polesch99@**bleep**) I have a strange problem.I and my friend are from Russia. My friend have subscribed for 3 trial month of Spotify Premium yesterday.But I can't do it.After clicking on offer with 3 month I see onl...
Hello. I am user of spotify: Poul (polesch99@**bleep**) I have a strange problem. I and my friend are from Russia. My friend have subscribed for 3 trial month of Spotify Premium yesterday. ...
Spotify Star
367 Views
1 replies
0 likes
I have a Family account. My card expired few day ago and I'm trying to put the details of the new one but it's alway rejected without explanation.What to do?
I have a Family account. My card expired few day ago and I'm trying to put the details of the new one but it's alway rejected without explanation. What to do?
Casual Listener
603 Views
6 replies
0 likes
I want buy premium subscribe, but I can't do this.I from Russia. I want to pay for a subscription, but I get an error (in the screenshot)My card is registered in Russia and fully working, the region in the profile is Russia
I want buy premium subscribe, but I can't do this. I from Russia. I want to pay for a subscription, but I get an error (in the screenshot) My card is registered in Russia and fully working, th...
Spotify Star
533 Views
1 replies
0 likes
PlanFree/PremiumCountry Ukraine My Question or IssueHello, I am writing, like most representatives of the CIS countries, why do all but Russia have different conditions? For Europeans and Americans, the difference of 3 dollars is not so noticeable as...
Plan Free/Premium Country Ukraine My Question or Issue Hello, I am writing, like most representatives of the CIS countries, why do all but Russia have different conditions...
Visitor
819 Views
3 replies
16 likes
I just signed up for the premium 6 month trial for the first time, but after the trial is over am I still qualified to get the student premium version? I'm not sure how this works yet so I am a little worried.
I just signed up for the premium 6 month trial for the first time, but after the trial is over am I still qualified to get the student premium version? I'm not sure how this works yet so I am a littl...
Spotify Star
352 Views
1 replies
0 likes
I am currently a student so I have the student plan and get charged around 5 dollars the 4th of every month but I am noticing I am also getting charged 10 something as well around the 8/9 of every month!!! Help please!! I have checked to make sure I ...
I am currently a student so I have the student plan and get charged around 5 dollars the 4th of every month but I am noticing I am also getting charged 10 something as well around the 8/9 of every mo...
Spotify Star
419 Views
1 replies
0 likes
Plan: PremiumCountry: Netherlands Device: iPhone 11 / Samsung TV Hey everyone,lately I've been having issues visualising on the TV what I'm playing when streaming from my phone. I turn on the TV, access the Spotify app, then take my phone, choose a s...
Plan: Premium Country: Netherlands Device: iPhone 11 / Samsung TV Hey everyone, lately I've been having issues visualising on the TV what I'm playing when streaming from my p...
Spotify Star
378 Views
1 replies
0 likes
Mi plan es Spotify premium, soy de México, tengo un Motorola g7 power con Android pie (9).Mi problem es que se me cobró 12 días después de haber hecho el pago, pague el día 30 de junio y se me cobró el día 12 de julio
Mi plan es Spotify premium, soy de México, tengo un Motorola g7 power con Android pie (9). Mi problem es que se me cobró 12 días después de haber hecho el pago, pague el día 30 de junio y se me cobr...
Spotify Star
470 Views
1 replies
0 likes
