Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 83258 Views
- 50 replies
- 4 likes
- 83258 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10278 Views
- 23 replies
- 2 likes
- 10278 Views
- 23 replies
- 2 likes
Account issues Family premium
Hi, I hope anyone here can help. I just created a new account to use as a family account.However, after putting in my information and payment info, etc. I should get 3 months premium family for free but so far my account is still set to free I also c...
- Hi, I hope anyone here can help. I just created a new account to use as a family account. However, after putting in my information and payment info, etc. I should get 3 months premium famil...
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- Roadie
- 510 Views
- 1 replies
- 0 likes
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Account
- 510 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium propaganda
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Casual Listener
- 824 Views
- 4 replies
- 0 likes
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Premium
- 824 Views
- 4 replies
- 0 likes
Solved!! Work on boat no internet for 6 weeks at a time
Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere with no internet connection or service I know offline...
- Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere wi...
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- Casual Listener
- 754 Views
- 5 replies
- 0 likes
- 754 Views
- 5 replies
- 0 likes
Charged $14.99 instead of $9.99
PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueWhy am I suddenly charged $14.99 and why is my account showing Premium Family? I never signed up for Premium Family option nor switched to it. I have always...
- Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9 Pie My Question or Issue Why am I suddenly charged $14.99 and why is my account showing Premium Family? I...
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- Casual Listener
- 946 Views
- 4 replies
- 1 likes
- 946 Views
- 4 replies
- 1 likes
I got the promo for the google home mini and then cancelled the order by accident :(
Plan: PremiumCountry: Canada My Question or Issue:I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cancelled the order instead of changing the shipping address and now the promo cod...
- Plan: Premium Country: Canada My Question or Issue: I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cance...
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- Visitor
- 700 Views
- 4 replies
- 3 likes
- 700 Views
- 4 replies
- 3 likes
Premium Family became normal Premium after enlisting for Google Home Mini promotion
PlanPremium FamilyCountryUS Device / Operating SystemNot relevant, issue is across multiple platforms and account based My Question or IssueHello all, after enlisting for the promotion with the Google Home Mini it seems my account was changed from Pr...
- Plan Premium Family Country US Device / Operating System Not relevant, issue is across multiple platforms and account based My Question or Issue Hello all, after enlisting...
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- Spotify Star
- 515 Views
- 1 replies
- 0 likes
- 515 Views
- 1 replies
- 0 likes
Solved!! Spotify premium duo es gratis 3 meses?
PlanPremium DuoCountryAsuncion Paraguay DeviceSamsung Galaxy A7 (2018) y Huawei P20Operating SystemAndroid My Question or IssueHemos accedido al servicio de spotify premium duo con la condicion de que eran 3 meses gratis pero me han estado cobrando y...
- Plan Premium Duo Country Asuncion Paraguay Device Samsung Galaxy A7 (2018) y Huawei P20 Operating System Android My Question or Issue Hemos accedido al servicio de spotify prem...
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- Roadie
- 1089 Views
- 5 replies
- 1 likes
- 1089 Views
- 5 replies
- 1 likes
Superuser Contribution got charged 10 euros (from normal account) extra when I have familiar plan (I don't pay it)
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 1132 Views
- 4 replies
- 0 likes
- 1132 Views
- 4 replies
- 0 likes
Can’t link Google and Spotify Accounts
PlanFamilyCountryUSADevice(iPhone 7+)Operating System(iOS 10) My Question or IssueI received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini is now available and I need to link Spotify and Google accounts. When I follo...
- Plan Family Country USA Device (iPhone 7+) Operating System (iOS 10) My Question or Issue I received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini i...
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- Casual Listener
- 650 Views
- 1 replies
- 1 likes
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Google Home Minilink accountsMinipromotion
- 650 Views
- 1 replies
- 1 likes
Superuser Contribution Spotify Student Discount
PlanStudent DiscountCountryUSADevice(iPhone 11)Operating System(iOS 13) My Question or IssueI trying to sign up for spotify student premium and when i enter my school info it says that sportofy cant see that I am in school and its not letting me. Whe...
- Plan Student Discount Country USA Device (iPhone 11) Operating System (iOS 13) My Question or Issue I trying to sign up for spotify student premium and when i enter my school info it...
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- Spotify Legend
- 800 Views
- 2 replies
- 0 likes
- 800 Views
- 2 replies
- 0 likes
Spotify Premium Renewed before end date?
PremiumUnited States DeviceiPhone 7/Mac Book airiOS 13 My Question or IssueWhen I checked last month, it said my account was going to renew 10/29 and today I checked and it said it would renew 11/29 now. It is currently the 28 and it renewed before t...
- Premium United States Device iPhone 7/Mac Book air iOS 13 My Question or Issue When I checked last month, it said my account was going to renew 10/29 and today I checked and it ...
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- Spotify Star
- 581 Views
- 1 replies
- 0 likes
- 581 Views
- 1 replies
- 0 likes
A month of payment after the 3 month trial, my subscription litterally vanished!
PlanFree, trying to f***ing get premiumCountrySpain DeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or Issue I registered for the 3 month trial, and at the end of it decided to keep the 9.99/month subription, it all went great until i tr...
- Plan Free, trying to f***ing get premium Country Spain Device Xiaomi Redmi Note 5 Operating System Android My Question or Issue I registered for the 3 mon...
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- Spotify Star
- 552 Views
- 1 replies
- 1 likes
- 552 Views
- 1 replies
- 1 likes
My Subscription changed without my knowledge or permission
PlanPremium (changed to Premium Family)CountryUSA My Question or Issue Hello,At some point in the past month, my subscription was changed without my knowledge or permission. I used to have Premium (Individual) and successfully added the free Hulu sub...
- Plan Premium (changed to Premium Family) Country USA My Question or Issue Hello, At some point in the past month, my subscription was changed without my knowledge or permission....
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- Newbie
- 5027 Views
- 20 replies
- 14 likes
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HuluPremium family
- 5027 Views
- 20 replies
- 14 likes
Soptify duo: cant link my wifes account
When I send the duo link to my wife it tells her that it is not working. We need it to work. Although I pay money, I cant find a support line, so I have to write on the forum. I think this is somewhat ... not ok. Please help.
- When I send the duo link to my wife it tells her that it is not working. We need it to work. Although I pay money, I cant find a support line, so I have to write on the forum. I think this i...
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- Casual Listener
- 538 Views
- 2 replies
- 0 likes
- 538 Views
- 2 replies
- 0 likes
Duplicate payment via credit card and iTunes
It's come to my attention that I've been getting charged via iTunes subscription and also paying for the same subscription directly to Spotify with my credit card. The account was initially started via iTunes and then I upgraded to a premium service....
- It's come to my attention that I've been getting charged via iTunes subscription and also paying for the same subscription directly to Spotify with my credit card. The account was initiall...
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- Regular
- 1022 Views
- 5 replies
- 1 likes
- 1022 Views
- 5 replies
- 1 likes
Troubles on redeeming voucher
PlanPremiumCountryItalyDevicePC Dell/HP Windows 10, Mobile Huawey P30 ProOperating SystemWindows 10 My Question or IssueThanks to my company's welfare, I receveid several voucher. I choose Spotify, so for this reason since april I take several vouche...
- Plan Premium Country Italy Device PC Dell/HP Windows 10, Mobile Huawey P30 Pro Operating System Windows 10 My Question or Issue Thanks to my company's welfare, I receveid ...
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- Casual Listener
- 387 Views
- 2 replies
- 0 likes
- 387 Views
- 2 replies
- 0 likes
Google Home Mini
PlanFamily PlanCountryUSADeviceSamsung Note 9 My Question or Issue: I have been paying for family plan for at least a year now, and when trying to claim my free google home mini, it says I am ineligible. No one in my family has claimed the Google hom...
- Plan Family Plan Country USA Device Samsung Note 9 My Question or Issue: I have been paying for family plan for at least a year now, and when trying to claim my free google home...
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- Spotify Star
- 429 Views
- 3 replies
- 0 likes
- 429 Views
- 3 replies
- 0 likes
How to live chat with Spotify
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 492 Views
- 1 replies
- 0 likes
- 492 Views
- 1 replies
- 0 likes
Charged for Spotify Family even though I did not upgrade
PlanFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was just charged this month for a Spotify Family subscription even though I did not co...
- Plan Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was j...
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- Spotify Star
- 257 Views
- 1 replies
- 1 likes
- 257 Views
- 1 replies
- 1 likes
Bought premium famiy subscription but got premium subscription instead
CountryGermanyMy Question or IssueHi,some weeks ago I bought a premium family subscription for one year on the spotify page. The page showed the premium family subscription for the price of an annual premium subscription.Some weeks later I wanted to ...
- Country Germany My Question or Issue Hi, some weeks ago I bought a premium family subscription for one year on the spotify page. The page showed the premium family subscription for the price of a...
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- Spotify Star
- 423 Views
- 3 replies
- 0 likes
- 423 Views
- 3 replies
- 0 likes