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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75374 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140339 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80775 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270346 Views
159 replies
13 likes
Country: Kazakhstan HeyI'm living in Kazakhstan and the price is $4.99, also the trial version is 1 month when it is 3 months in Russia.You think that price suits, but it's not. At first, the living level is much higher in Russia than in Kazakhstan f...
Country: Kazakhstan Hey I'm living in Kazakhstan and the price is $4.99, also the trial version is 1 month when it is 3 months in Russia. You think that price suits, but it's not. At first...
Casual Listener
1974 Views
8 replies
22 likes
CountryUkraine Device(iPhone 5c)Operating System My Question or Issue Hello i used spotify as USA resident but i'm Ukranian resident. now i launched it in Ukraine. and i want buy premium Ukranian premium costs 5$ USA 10$ i payed before as USA residen...
Country Ukraine Device (iPhone 5c) Operating System My Question or Issue Hello i used spotify as USA resident but i'm Ukranian resident. no...
Moderator
557 Views
1 replies
0 likes
Bonjour, Je souhaite passer mon compte Spotify Premium en Spotify Famille mais quand je suis sur la page d'inscription, il m'affiche :"Votre abonnement est associé à notre partenaire Bouygues Telecom. Merci de vous adresser à Bouygues Telecom pour to...
Bonjour, Je souhaite passer mon compte Spotify Premium en Spotify Famille mais quand je suis sur la page d'inscription, il m'affiche : "Votre abonnement est associé à notre partenaire ...
Visitor
2247 Views
8 replies
0 likes
PlanFreeCountry Kazakhstan Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I’m happy that Spotify is now in Kazakhstan. However, I’m deeply frustrated by the pri...
Plan Free Country Kazakhstan Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Casual Listener
1046 Views
1 replies
11 likes
Plan: FreeCountry: Bulgaria Device: iPhone 8, Macbook Pro late 2017Operating System: iOS 10 I originally started a premium account in the U.K but downgraded to the free plan. I'm now a permanent student in Bulgaria and I want to upgrade back to a pre...
Plan: Free Country: Bulgaria Device: iPhone 8, Macbook Pro late 2017 Operating System: iOS 10 I originally started a premium account in the U.K but downgraded to th...
Moderator
504 Views
1 replies
0 likes
Hey folks, Thanks for reporting this issue to us. It’d be good for you to wait at least 3 days for the payment to be processed. In the meantime, if you’d like, you can contact your payment method provider for further details regarding the transaction...
Hey folks, Thanks for reporting this issue to us. It’d be good for you to wait at least 3 days for the payment to be processed. In the meantime, if you’d like, ...
Moderator
1758 Views
2 replies
1 likes
PlanPremium/FamilyCountryCIS/Ukraine Please revise ASAP prices for premium/family in CIS countries as looks like only RU have a decent prices, and for other CIS countries it's x2 more. while Russia is more wealthy. Also currency to pay in RU is local...
Plan Premium/Family Country CIS/Ukraine Please revise ASAP prices for premium/family in CIS countries as looks like only RU have a decent prices, and for other CIS countries it's x2 more....
Regular
691 Views
2 replies
9 likes
PlanFreeCountryPhilippinesDeviceMi 9Operating SystemAndroid 10 My Question I recently cancelled my subscription on the Spotify Premium and now planning to avail the Spotify Duo. My partner's address is different with my address but she moved in with ...
Plan Free Country Philippines Device Mi 9 Operating System Android 10 My Question I recently cancelled my subscription on the Spotify Premium and now planning to avail the Spot...
Community Legend
794 Views
3 replies
0 likes
PlanPremium + HuluCountryUnites statesDeviceiPhone 11Operating System(iOS 10 My Question or IssueI got an email about signing up for Spotify duo, (I already have spotify premium with Hulu) and wanted to get the duo for me and my fiancé but I clicked ...
Plan Premium + Hulu Country Unites states Device iPhone 11 Operating System (iOS 10 My Question or Issue I got an email about signing up for Spotify duo, (I already have spotify prem...
Not applicable
460 Views
2 replies
0 likes
ПланFreeСтранаУкраинаустройствоPixel 2 xlОперационная системаAndroid, Windows 10 Мой вопрос или проблемаЗдравствуйте, это уже финальная страница и цены на украинский рынок?И почему цены выше чем в РФ?
План Free Страна Украина устройство Pixel 2 xl Операционная система Android, Windows 10 Мой вопрос или проблема Здравствуйте, это уже финальная страница и цены на украинский рынок? ...
Casual Listener
572 Views
2 replies
4 likes
I have two accounts - a free one and a family one - two different emails etc. Do I need to delete or cancel my free account and just upload my saved music again or can I combine them?
I have two accounts - a free one and a family one - two different emails etc. Do I need to delete or cancel my free account and just upload my saved music again or can I combine them? &n...
Spotify Star
328 Views
1 replies
0 likes
I have the student discounted premium plan that includes hulu and showtime. I previously had hulu and still have an account. When registering I linked my existing hulu account with my spotify premium account. I'm trying to login to hulu on a new devi...
I have the student discounted premium plan that includes hulu and showtime. I previously had hulu and still have an account. When registering I linked my existing hulu account with my spotify premium...
Casual Listener
780 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy won't it give me the premium settings I've paid for?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why won...
Spotify Star
335 Views
1 replies
0 likes
Spoiler (Highlight to read) PlanFree (I ain't gonna pay for this until it is fixed)CountryKazakhstanDevice(iPhone 9)Operating System(Windows 9) My Question or IssueHello. There is an inadequate issue with your pricing policy. I live in Kazakhstan and...
Plan Free (I ain't gonna pay for this until it is fixed) Country Kazakhstan Device (iPhone 9) Operating System (Windows 9) My Question or Issue Hello. There is an in...
385 Views
0 replies
8 likes
I want to switch from premium to duo and was waiting until my Current premium subscription was finished before I do so, however today was the payment date and now my account is paid until the 14 of the next month. Is it too late to switch to a duo ac...
I want to switch from premium to duo and was waiting until my Current premium subscription was finished before I do so, however today was the payment date and now my account is paid until the 14 of t...
Spotify Star
1906 Views
1 replies
0 likes
PlanFree/PremiumCountryKazakhstanDeviceiPhone XOperating SystemiOS 13 My Question or IssueHello. Why in our country prices are in dollars. And a trial subscription is given only for a month. In our country, the dollar is more expensive than in Russia...
Plan Free/Premium Country Kazakhstan Device iPhone X Operating System iOS 13 My Question or Issue Hello. Why in our country prices are in dollars. And a trial subscription is given o...
Spotify Star
508 Views
1 replies
5 likes
If i download music during my free 7 day trial but don't pay for premium after, will the playlists I downloaded during the trial still be available to me?
If i download music during my free 7 day trial but don't pay for premium after, will the playlists I downloaded during the trial still be available to me?
Casual Listener
381 Views
2 replies
0 likes
Hello, I hope someone can help. I recently purchased a Echo for my girlfriend from Currys with the 6mth Spotify, it took me a month to get the code from Currys after several phone calls. I have the unique code, entered it and at the time did not real...
Hello, I hope someone can help. I recently purchased a Echo for my girlfriend from Currys with the 6mth Spotify, it took me a month to get the code from Currys after several phone calls. I h...
Music Fan
980 Views
3 replies
1 likes
PlanPremiumCountryNetherlands My Question or IssueHello, I was changing the payment method (to a different bank) through my Account, paid the 0.01 euro as required, but it has not changed. Can someone please check this? Thanks
Plan Premium Country Netherlands My Question or Issue Hello, I was changing the payment method (to a different bank) through my Account, paid the 0.01 euro as required, ...
Spotify Legend
730 Views
7 replies
0 likes
PlanPremiumCountryFrance My Question or IssueI have just subscribed Duo Premium. My wife is paired and we enjoy sharing the subscription. Before pairing, she had her own subscription. Will her subscription stop or does she need to cancel it? We don't...
Plan Premium Country France My Question or Issue I have just subscribed Duo Premium. My wife is paired and we enjoy sharing the subscription. Before pairing, she had her own subscription...
Moderator
1251 Views
1 replies
0 likes
