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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Plan: Free/Premium: PremiumCountry: Denmark DeviceApple (Macbook & IPhone) My Question or IssueI dont know why, but i paid for Spotify twice this month. First was on 05.03.19, and the other one was on 19.03.19.On my bank it said ''Waiting'' for takei...
How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?
PlanPremium (bundled as part of NYTimes subscriptionCountryUnited StatesMy Question or IssueHi,I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wondering what is the cost per month if I was to upgrade to Premium Fam...
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
PlanFreeCountryBrazil My Question or IssueI bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which would give me three months of premium account. But as I tried to redeem the code, tur...
I currently have a discounted rate for hulu at 0.99 a month until november so i can't get the spotify plus hulu plan that spotify offers I think. I want to know if I could do that and still keep the discounted rate for hulu meaning instead of 10 for ...
PlanPremiumCountryUSADevicePC / iOSOperating SystemWindows 10 My Question or IssueEverytime I try to activate Hulu in my premium account section, I get the following error no matter what I do: ErrorOops! Something went wrong, please try again or chec...
Plan: premium studentsCountry: Italy Device: MacBook/Samsung S8 My Question or Issue:I'm trying to get help from spotify, giving them the payment code and retriving information on whose account is and cancel that subscription.Alternatively I must blo...
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.
PlanPremiumCountryCanadaDeviceessential PH-1Operating Systemandroid My Question or IssueI am having trouble/getting an error whilst trying to pay for a premium subscription on my account with my debit visa, I had used the free trial, and earlier I tr...
PlanPremiumCountryPoland My Question or IssueFor a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in card. PROBLEM DONE
PlanPremiumCountryUA,UK,CZ,IL Device(iPhone X, Ipad Pro, PC)Operating System(iOS, Windows 10) My Question or IssueHi all, I'm working in an IT company and our Network is using not local IP's.once I will go out of the office, I will have a local IP (M...
Some background first, I have the Spotify Premium with Hulu plan, and I received a 1-month Premium gift card as a gift. When I added it, it removed the Hulu portion of my plan for the duration of the gift card and then automtically switched back to m...
Hi! With my debit card, I pay two accounts subscribing. Last payment I made for these accounts is about two weeks ago but today one of the accounts payment is taken again for me.
There’s this girl that I talk to pretty frequently and the last time we Skyped she told me that she hasn’t been able to explore music as much as she wants to, and I’m pretty sure she listens to music through YouTube, so I want to buy her a premium ac...
Dear apotify,I was using family Spotify for two last years, but I move out with my girlfriend, we live together and I want joint her Spotify family, but I can't, it told me that I could not change family fore than once in year.Could you please help m...
PlanPremiumCountryBrasilDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueMudei meu cartão de crédito e atualizei no spotify para fazer o pagamento mensal do meu Spotify Premium como era feito todos os meses. No dia 05/03/2019 veio u...
Boa noiteRenovei meu plano universitário e esse mês não recebi o desconto. Como proceder?
I am in the USA and signed up for a free trial premium account that shows as active to 3/28/19 in my account page. However I was charged $10.99 on 2/28/19 which should not have happened. How do I get this refunded? I do plan to move to paying for pre...
hello(;i have 2 questions 1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen to music when you don’t have WiFi... how can I fix it?2. How...