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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70449 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134318 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72871 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256200 Views
156 replies
13 likes
My Question or Issue:I am in a Premium Family account. A year ago I had a normal Spotify Premium Account, but then my Family bought the Family Premium. I still pay every Month 9,99€. How can I stop the transaction? Because I am in a Family Premium Ac...
My Question or Issue: I am in a Premium Family account. A year ago I had a normal Spotify Premium Account, but then my Family bought the Family Premium. I still pay every Month 9,99€. How can I stop...
Community Legend
528 Views
3 replies
0 likes
My Question or Issue Good morning.Yesterday I upgraded my subscription. Was charged £0.01 to confirm card and boom no subscription showing in my profile. PayPal receipt sent to the same email that I use to log in to Spotify. My kids want their beats ...
My Question or Issue Good morning. Yesterday I upgraded my subscription. Was charged £0.01 to confirm card and boom no subscription showing in my profile. PayPal receipt sent to the same em...
Moderator
689 Views
6 replies
0 likes
PlanPremiumCountryOmanDevice(iPhone 11 pro)Operating System(iOS 13.5.1) My Question or IssueI have had my Spotify account for a while now but i've noticed that many of my favorite artists' albums are not available in my country and it sucks and i kno...
Plan Premium Country Oman Device (iPhone 11 pro) Operating System (iOS 13.5.1) My Question or Issue I have had my Spotify account for a while now but i've noticed that many of ...
Moderator
504 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited States DeviceGalaxy A10e, Intel(R) Core(TM) i5-2400Operating SystemWindows 10 I'm trying to buy Premium with my debit card. However; whenever I do try to process it, I get the message, "Something went wrong. Please try a...
Plan Free/Premium Country United States Device Galaxy A10e, Intel(R) Core(TM) i5-2400 Operating System Windows 10 I'm trying to buy Premium with my debit card. However; whenev...
Moderator
344 Views
1 replies
0 likes
I changed my plan from Spotify Premium to Spotify Duo Premium, on my account receipts only the Spotify Duo Plan but in my bank account I am paying the Spotify Premium and Spotify Duo Premium. I want to be reimbursed the 3 months that I have paid tw...
I changed my plan from Spotify Premium to Spotify Duo Premium, on my account receipts only the Spotify Duo Plan but in my bank account I am paying the Spotify Premium and Spotify Duo Premiu...
Spotify Legend
399 Views
1 replies
0 likes
My son had his own Student Premium account. As we are deciding to use Spotify as well and have our other kids on the plan, we are trying to switch our older son from his Student account to our family plan. We canceled his account so that he is not bi...
My son had his own Student Premium account. As we are deciding to use Spotify as well and have our other kids on the plan, we are trying to switch our older son from his Student account to our family...
Moderator
1349 Views
3 replies
0 likes
.PlanStudent/Premium with Hulu US DeviceiPhone 8 Plus usually I am charged 5.99 every month for my subscription because I am a student however, I was charged 10$ this month and the same amount is set to come out for next month. They didn’t send me an...
. Plan Student/Premium with Hulu US Device iPhone 8 Plus usually I am charged 5.99 every month for my subscription because I am a student however, I was charged 10$ ...
Spotify Legend
401 Views
1 replies
0 likes
PlanFreeCountryItalyDevicePlastation 4, Samsung S9, PCOperating SystemAndroid, Windows 10My Question or IssueIf I buy the 2 months premium offer for € 1.99 for my Playstation the advantages I get with the premium I can get them on other devices like ...
Plan Free Country Italy Device Plastation 4, Samsung S9, PC Operating System Android, Windows 10 My Question or Issue If I buy the 2 months premium offer for € 1.99 for my Playstation the ad...
Casual Listener
733 Views
2 replies
0 likes
I have Spotify premium and for some reason I am not able to listen to my playlist without it adding other songs. And it’s really annoying because that is The exact reason that made me decide to purchase the premium subscription. This has been happeni...
I have Spotify premium and for some reason I am not able to listen to my playlist without it adding other songs. And it’s really annoying because that is The exact reason that made me dec...
Casual Listener
567 Views
4 replies
0 likes
Hi,Hopefully i can get the attention of a Spotify employee. I want to upgrade my plan to allow my wife her own spotify account. However, the billing date is brought forward around a week. Unfortunately this doesn't work very well for me. Can i not ju...
Hi, Hopefully i can get the attention of a Spotify employee. I want to upgrade my plan to allow my wife her own spotify account. However, the billing date is brought forward around a week. ...
Spotify Star
586 Views
1 replies
0 likes
I signed up for premium trial yesterday. My subscription status was changed to "Premium" and shortly after, I received a receipt confirming my order with my credit card information. I was also able to use premium service on both my laptop, and two ph...
I signed up for premium trial yesterday. My subscription status was changed to "Premium" and shortly after, I received a receipt confirming my order with my credit card information. I was...
Spotify Star
510 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
312 Views
1 replies
0 likes
Hello, We wanted to try Premium Family but I could only find a 3-Months free Premium Trial to test Spotify. So i did... After an hour my wife came home and did find a 3-months trial for Premium Family.She activated this, but her account came out as a...
Hello, We wanted to try Premium Family but I could only find a 3-Months free Premium Trial to test Spotify. So i did... After an hour my wife came home and did find a 3-months trial...
Moderator
3690 Views
6 replies
0 likes
PlanPremium StudentCountryUSA & CanadaDevice(iPhone XS, Various Windows Machines)Operating System(iOS 10, Windows 10.)My Question or IssueHello! I am currently loving using my Spotify Premium Student account, however I am graduating soon-ish, and I w...
Plan Premium Student Country USA & Canada Device (iPhone XS, Various Windows Machines) Operating System (iOS 10, Windows 10.) My Question or Issue Hello! I am currently loving using my S...
Spotify Legend
512 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceiPhone 7Operating SystemiOS 13 I received a text message saying I willno longer be able to pay for premium through Vodafone, do I need to setup a new account or can I switch over to paying through Spotify?
Plan Premium Country Ireland Device iPhone 7 Operating System iOS 13 I received a text message saying I will no longer be able to pay for premium through Vodafone, do I need to setup...
Spotify Star
594 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUnable to use the 6months free premium code I received when purchasing my new TV on my existing account unless I cancel and set up in my wif...
Plan Premium Country UK Device Multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Unable to use the 6months free premium code I recei...
Spotify Star
409 Views
3 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My old F_nyka account I want to close, i dont have acces to my e-mail for this account....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Moderator
296 Views
1 replies
0 likes
PlanFreeCountryIndiaOperating SystemWindows 10 My Question or IssueI opted for the 119.00 INR/Month Premium plan, but it showed that my credit card can't be used for recurring payments whereas I use that card for almost all of my recurring payments. ...
Plan Free Country India Operating System Windows 10 My Question or Issue I opted for the 119.00 INR/Month Premium plan, but it showed that my credit card can't be used for recurring pa...
Spotify Legend
650 Views
1 replies
0 likes
I have had a premium account for more then 2 years. I was charged on 28th of May for my Monthly fee Today my account turned into a free acount without my doing. The account is not associated with a facebook or anyother platform. I have followed instr...
I have had a premium account for more then 2 years. I was charged on 28th of May for my Monthly fee Today my account turned into a free acount without my doing. The account is not associated...
Casual Listener
546 Views
2 replies
0 likes
PlanFreeCountryFinland DevicePCOperating SystemWindows 10 My Question or IssueI keep getting ads for "3 months free premium". When I click on it, it brings me to https://www.spotify.com/premium/ and doesn't give me 3 free months of premium when I try...
Plan Free Country Finland Device PC Operating System Windows 10 My Question or Issue I keep getting ads for "3 months free premium". When I click on it, it brings me to ...
Newbie
849 Views
3 replies
0 likes
