Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89360 Views
- 54 replies
- 5 likes
- 89360 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11228 Views
- 24 replies
- 2 likes
- 11228 Views
- 24 replies
- 2 likes
Access to my premium subscription was cut off early...
I'm supposed to have a month left on my access to premium through spotify's promotion, but it's been cut off. I was told I had to contact spotify to reactivate access to my premium account... This seems to be the only place to go?
- I'm supposed to have a month left on my access to premium through spotify's promotion, but it's been cut off. I was told I had to contact spotify to reactivate access to my premium account... ...
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- Spotify Star
- 592 Views
- 1 replies
- 0 likes
- 592 Views
- 1 replies
- 0 likes
60 day free trial
Hey, I decided to try out the 60 day free trial for Spotify that it had been advertising and it said it didn’t end till February 14th, but when I went to get the free trial it only let me get the 30 day free trial.
- Hey, I decided to try out the 60 day free trial for Spotify that it had been advertising and it said it didn’t end till February 14th, but when I went to get the free trial it only let me get the 30 ...
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- Spotify Star
- 696 Views
- 1 replies
- 0 likes
- 696 Views
- 1 replies
- 0 likes
How to play similar artists with Google home and spotify premium
I currently have a spotify free account hooked up to my Google home. When I say "hey Google, play Matt good" it plays a station with him and similar artists. How do I get this same functionality with spotify premium? If I upgrade, I want the ability ...
- I currently have a spotify free account hooked up to my Google home. When I say "hey Google, play Matt good" it plays a station with him and similar artists. How do I get this same functionality with...
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- Spotify Star
- 633 Views
- 1 replies
- 0 likes
- 633 Views
- 1 replies
- 0 likes
My gift card code dosent work
My gift card code dosent work, with error "Something went wrong. Try again, or get help."
- My gift card code dosent work, with error "Something went wrong. Try again, or get help."
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- Spotify Star
- 537 Views
- 1 replies
- 0 likes
- 537 Views
- 1 replies
- 0 likes
S10+ free offer not working
PlanFreeCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI preordered my S10+ before launch and now I am coming around to getting the supposedly free Spotify Premium for 6 months promotion. I made an account, I see th...
- Plan Free Country US Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue I preordered my S10+ before launch and now I am coming around to getting the suppose...
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- Visitor
- 650 Views
- 1 replies
- 1 likes
- 650 Views
- 1 replies
- 1 likes
premium 3 months free
PlanPremiumCountryItalyDevice(iPhone 5e) My Question or Issuei just opened my Premium account. I was supposed to have three months free as it’s written everywhere! but they took the money from my account already!! Can you tell my why??Giulia
- Plan Premium Country Italy Device (iPhone 5e) My Question or Issue i just opened my Premium account. I was supposed to have three months free as it’s written everywhere! but th...
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- Roadie
- 648 Views
- 1 replies
- 0 likes
- 648 Views
- 1 replies
- 0 likes
Google Home Mini
So, I recently went about redeeming the Goolge Home Mini and in a hurry forgot to change the shipping address. Because I couldn't find a way to change it through the order confirmation page, I thought I could cancel it and go about redeeming it with ...
- So, I recently went about redeeming the Goolge Home Mini and in a hurry forgot to change the shipping address. Because I couldn't find a way to change it through the order confirmation page, I though...
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- Roadie
- 559 Views
- 1 replies
- 0 likes
- 559 Views
- 1 replies
- 0 likes
Not eligible for free google home
I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the free google home and it said I wasn't eligible and i...
- I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the f...
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- Roadie
- 839 Views
- 1 replies
- 0 likes
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FreegoogleHelpHomeSubscription
- 839 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution [Canada] Troubles Redeeming Google Home Mini
PlanPremiumCountryCanada DeviceiPhone, PCOperating SystemiOS, Windows 10 My Question or IssueWhen going to https://www.spotify.com/ca-en/googlehome/redeem/ to redeem my google home mini, after being a premium subscriber for years, I am greeted with "...
- Plan Premium Country Canada Device iPhone, PC Operating System iOS, Windows 10 My Question or Issue When going to https://www.spotify.com/ca-en/googlehome/redeem/ t...
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- Spotify Legend
- 66430 Views
- 385 replies
- 30 likes
- 66430 Views
- 385 replies
- 30 likes
Problem with STudent Premium account
PlanPremium StudentCountryUSA My Question or IssueI am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student for student premium, and my Hulu and Showtime accounts are cancelled. Payment was take...
- Plan Premium Student Country USA My Question or Issue I am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student fo...
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- Roadie
- 1346 Views
- 1 replies
- 0 likes
- 1346 Views
- 1 replies
- 0 likes
[All Platforms][Other] (Promo not automatically applied) Google Home Mini Checkout
Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify account in order to receive the offer. After that was done, it s...
- Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify acco...
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- Casual Listener
- 1012 Views
- 2 replies
- 1 likes
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All PlatformsOther
- 1012 Views
- 2 replies
- 1 likes
Google Home
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently started a Premium subscription. I was NOT offered a Google Home. Please advise. Th...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recen...
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- Casual Listener
- 589 Views
- 2 replies
- 0 likes
- 589 Views
- 2 replies
- 0 likes
Superuser Contribution Google Mini
PlanPremiumCountrySingaporeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i am based in singapore, and i really like the google mini, can you please make it ...
- Plan Premium Country Singapore Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue H...
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- Spotify Legend
- 699 Views
- 2 replies
- 0 likes
- 699 Views
- 2 replies
- 0 likes
Solved!! Will redeeming Spotify gift card negate my Premium+Hulu plan?
Hi all, trying to get clarification on this. I got a Spotify Premium gift card during Amazon's Prime Day. When I tried redeeming it just now, I got the warning:"If you redeem this code you won't be eligible for our other offers or a free trial."I hav...
- Hi all, trying to get clarification on this. I got a Spotify Premium gift card during Amazon's Prime Day. When I tried redeeming it just now, I got the warning: "If you redeem this code you won't b...
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- Newbie
- 3156 Views
- 3 replies
- 0 likes
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Subscription
- 3156 Views
- 3 replies
- 0 likes
Google Home Mini Order Cancelled
This morning I redeemed my free Google Home Mini; however, I noticed that it was going to ship to the wrong address afterward. It wouldn't allow me to change the address, so I cancelled the order. Now, it wont let me re-redeem/order a new one because...
- This morning I redeemed my free Google Home Mini; however, I noticed that it was going to ship to the wrong address afterward. It wouldn't allow me to change the address, so I cancelled the order. No...
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- Spotify Star
- 631 Views
- 1 replies
- 0 likes
- 631 Views
- 1 replies
- 0 likes
Google Home Mini :-D
Yeah, awesome!! It's great with that free Google Home Mini.... But why not clearly state the countries that are excluded from the promotion??? I feel cheated when the last step just tells me “sorry, not available in your country”!So what will us Dane...
- Yeah, awesome!! It's great with that free Google Home Mini.... But why not clearly state the countries that are excluded from the promotion??? I feel cheated when the last step just tells me...
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- Spotify Star
- 423 Views
- 1 replies
- 0 likes
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Google Home Mini
- 423 Views
- 1 replies
- 0 likes
not eligble for google home mini
PlanIdivudal PremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or Issuei have a 30$ gift card (3 months premium) and it says im not eligble for the goolge home mini, what am i supposed to do am i not eliglbe for it or what
- Plan Idivudal Premium Country US Device Desktop Operating System Windows 10 My Question or Issue i have a 30$ gift card (3 months premium) and it says im not eligble for the goolge h...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Subscription expire date
How can I know my what my subscription plan is and when will it expire?
- How can I know my what my subscription plan is and when will it expire?
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- Roadie
- 422 Views
- 1 replies
- 0 likes
- 422 Views
- 1 replies
- 0 likes
Solved!! Does cancelling premium makes you loose saved music or playlist ?
Hello everyone,I used to be on a family plan and I'm gonna change this to a basic plan for the moment, maybe I'll go back to family plan in a while and I have two questions:- will I loose my saved musics ?- will I loose my playlists ?If so, is there ...
- Hello everyone, I used to be on a family plan and I'm gonna change this to a basic plan for the moment, maybe I'll go back to family plan in a while and I have two questions: - will I loose my save...
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- Community Legend
- 2584 Views
- 4 replies
- 0 likes
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Premiumsave
- 2584 Views
- 4 replies
- 0 likes
Payment with paysafe card
PlanFree/PremiumCountryPortugal My Question or IssueI have paid for premium for a year with paysafecard, but last night when I was trying to chose the payment method, paysafecard wasn't available.I have tried different browsers, WiFi connections, inc...
- Plan Free/Premium Country Portugal My Question or Issue I have paid for premium for a year with paysafecard, but last night when I was trying to chose the payment method, paysafecard was...
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- Roadie
- 409 Views
- 1 replies
- 0 likes
- 409 Views
- 1 replies
- 0 likes