Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40901 Views
- 20 replies
- 1 likes
- 40901 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5205 Views
- 23 replies
- 2 likes
- 5205 Views
- 23 replies
- 2 likes
Paying Premium with Paypal without a creditcard.
PlanGetting spotify premiumMy Question or IssueI want to get Spotify premium. Since i have no creditcard (and I'm not planning on getting one), I chose to use paypal. It was rather disappointing to see that when I continued I was asked to link a cred...
- Plan Getting spotify premium My Question or Issue I want to get Spotify premium. Since i have no creditcard (and I'm not planning on getting one), I chose to use paypal. It was rather disappointin...
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- Spotify Star
- 1440 Views
- 7 replies
- 0 likes
- 1440 Views
- 7 replies
- 0 likes
Charged for two accounts on same card
PlanPremiumCountry UK My Question or IssueBack in January 2018, I upgraded from premium to family premium. Thinking I was doing it on my existing account, weirdly enough I just realised today (June 2019) that I wasn’t and apparently, I accidentally c...
- Plan Premium Country UK My Question or Issue Back in January 2018, I upgraded from premium to family premium. Thinking I was doing it on my existing account, weirdly enough I just...
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- Roadie
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
Paid but not working
Hi have been using premium services for ñast few months. This month payment is charged but my account moved to Free..PlanPremiumCountryUAEDeviceOne plus 5 Operating SystemAndroid Oreo My Question or IssueCharged on my account but premium not working
- Hi have been using premium services for ñast few months. This month payment is charged but my account moved to Free.. Plan Premium Country UAE Device One plus 5 Operating System Android...
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- Roadie
- 323 Views
- 1 replies
- 0 likes
- 323 Views
- 1 replies
- 0 likes
Spotify India - Plan Change
Hello, I am currently on the Spotify Monthly plan in India. I was wanting to change it to the yearly plan but there isn't an option on changing the plan term. I can only see cancel plan option. Can someone help me out? Thank you.-V
- Hello, I am currently on the Spotify Monthly plan in India. I was wanting to change it to the yearly plan but there isn't an option on changing the plan term. I can only see cancel plan opti...
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- Roadie
- 429 Views
- 1 replies
- 0 likes
- 429 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot connect Hulu and Spotify
I just signed up for Premium, as I had to cancel it a few days ago due to insufficient funds in my account. Now I have the funds, and I had my Hulu paid for through Spotify, but now I am not able to connect the two accounts anymore. I want to know wh...
- I just signed up for Premium, as I had to cancel it a few days ago due to insufficient funds in my account. Now I have the funds, and I had my Hulu paid for through Spotify, but now I am not ab...
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- Spotify Legend
- 400 Views
- 3 replies
- 1 likes
- 400 Views
- 3 replies
- 1 likes
Free Spotify from Vodafone
hi I got free Spotify with my Vodafone contract and I can’t remember my password when it’s saying forgot passwords and send an email to log in I don’t no were it is going because it’s not mine or my partners and I don’t no how to get my premium back ...
- hi I got free Spotify with my Vodafone contract and I can’t remember my password when it’s saying forgot passwords and send an email to log in I don’t no were it is going because it’s not mine or my ...
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- Regular
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Spotify Gift Cards
PlanPremiumCountryUSADeviceOperating SystemAndroid and Windows 10 My Question or IssueSpotify Gift Cards bought thru Amazon.com with the retailer name "Spotify" have an invalid pin code. 31% are invalid, even though the cards come from Spotify. I wan...
- Plan Premium Country USA Device Operating System Android and Windows 10 My Question or Issue Spotify Gift Cards bought thru Amazon.com with the retailer name "Spotify" have an invalid...
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- Spotify Star
- 317 Views
- 1 replies
- 0 likes
- 317 Views
- 1 replies
- 0 likes
Spotify premium
I payed for premium a couple days ago and the transaction has been pending. Now it has gone through my premium still won’t woek I’ve trued logging in and out and everything but it won’t work. I have payed for the 3 month trial but it’s not working. C...
- I payed for premium a couple days ago and the transaction has been pending. Now it has gone through my premium still won’t woek I’ve trued logging in and out and everything but it won’t work. I have ...
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- Spotify Star
- 486 Views
- 5 replies
- 0 likes
- 486 Views
- 5 replies
- 0 likes
Hulu went away when card was updated...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had to get my card replaced so i got the notification that my old card didn't go through. I...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had t...
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- Spotify Star
- 376 Views
- 3 replies
- 0 likes
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Hulu
- 376 Views
- 3 replies
- 0 likes
app says last payment method didnt work, but still being charged
Ive had an account for a while now and lost my debit card - premium account was disabled when i cancelled that card. Just realized that itunes has been charging me - last payment went through last night - but the app still tells me that my last payme...
- Ive had an account for a while now and lost my debit card - premium account was disabled when i cancelled that card. Just realized that itunes has been charging me - last payment went through l...
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- Spotify Star
- 468 Views
- 1 replies
- 0 likes
- 468 Views
- 1 replies
- 0 likes
Payment charged but not recognized by Spotify
It's been a while since I got premium and never had any problems with payment. Last month, payment was charged as usual and came in my bank statement as usual (photo attached, will provide better picture of needed) but my premium was paused because s...
- It's been a while since I got premium and never had any problems with payment. Last month, payment was charged as usual and came in my bank statement as usual (photo attached, will provide better pic...
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- Spotify Star
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Charge 2 time a month for 3 months
I just notice spotify charge me 2 time each month for 3 months, I subscribe family premium and spotify charge me premium as well. Why? Can I get rerefun and how can I stop the premium payment. Thanks
- I just notice spotify charge me 2 time each month for 3 months, I subscribe family premium and spotify charge me premium as well. Why? Can I get rerefun and how can I stop the premium pay...
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- Roadie
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes
Alterar e-mail da assinatura
Hoje eu pago no.meu cartão o Spotify Premium, porém não localizo o e-mail que está conta está vinculada. Preciso trocar o e-mail para o qual eu uso ativamente. Estou pagamento mas não estou usando e qdo eu tento assinar o Spotify me sinaliza que já e...
- Hoje eu pago no.meu cartão o Spotify Premium, porém não localizo o e-mail que está conta está vinculada. Preciso trocar o e-mail para o qual eu uso ativamente. Estou pagamento mas não estou usando e ...
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- Spotify Star
- 325 Views
- 1 replies
- 0 likes
- 325 Views
- 1 replies
- 0 likes
Superuser Contribution Bankaccount didn't change
PlanPremiumCountryNetherlandsMy Question or IssueOn the 25th of April i changed the payment of my Spotify Family from my personal bankaccount to the bankaccount is share with my family. Evrything seemed good. On the 25th i paid the €0,01 confirmation...
- Plan Premium Country Netherlands My Question or Issue On the 25th of April i changed the payment of my Spotify Family from my personal bankaccount to the bankaccount is share with my family. Evr...
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- Spotify Legend
- 879 Views
- 3 replies
- 0 likes
- 879 Views
- 3 replies
- 0 likes
Superuser Contribution spotify premium 0.99
hello i payed 0.99 for premium but still cant use it after 2 days waiting/
- hello i payed 0.99 for premium but still cant use it after 2 days waiting/
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- Spotify Legend
- 340 Views
- 2 replies
- 0 likes
- 340 Views
- 2 replies
- 0 likes
Superuser Contribution Charged Twice for Spotify
Hi, I have noticed I have been charged twice for Spotify premium for the last three months. Once through iTunes and then the second time through my mobile phone bill. How can I get a refund? Thanks
- Hi, I have noticed I have been charged twice for Spotify premium for the last three months. Once through iTunes and then the second time through my mobile phone bill. How can ...
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- Spotify Legend
- 326 Views
- 1 replies
- 0 likes
- 326 Views
- 1 replies
- 0 likes
Why can I not buy Spotify? Why dont you want my money?
CountryGermanyMy Question or Issue"We are sorry, but you can't subscribe to Spotify. Contact us when you need help."I cant buy Spotify via PayPal and via SMS-Code anymore. Don't you want my money or do you just hate me? ^^
- Country Germany My Question or Issue "We are sorry, but you can't subscribe to Spotify. Contact us when you need help." I cant buy Spotify via PayPal and via SMS-Code anymore. Don't you want my m...
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- Spotify Star
- 265 Views
- 1 replies
- 0 likes
- 265 Views
- 1 replies
- 0 likes
Subscription
PlanFamily PemiumCountry DevicePhoneOperating Android My Question or Issue.Hi,I have the Family Premium subscription on the Spotify app on my phone, it was working perfect. I recently brought new phones, the Spotify app on the new phones had the free...
- Plan Family Pemium Country Device Phone Operating Android My Question or Issue. Hi, I have the Family Premium subscription on the Spotify app on my phone, it was working per...
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- Spotify Star
- 2424 Views
- 3 replies
- 0 likes
- 2424 Views
- 3 replies
- 0 likes
Payment continues after I quit premium
Hi, I quit premium in february, but am still being charged each month. I changed settings in the paypal account, but they still charge me. I would like to get three months with premium since I paid for it withour receicing it (unknowingly). What can ...
- Hi, I quit premium in february, but am still being charged each month. I changed settings in the paypal account, but they still charge me. I would like to get three months with premium since ...
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- Spotify Star
- 1354 Views
- 7 replies
- 1 likes
- 1354 Views
- 7 replies
- 1 likes
Solved!!Superuser Contribution 3 months for 0.99.
Hello , I have a question . If I apply for the offert with 3 months for 0.99 can I cancel my subscription any time without to get addintionally charged?Like if I want with one day before the expiring date of the 3 months to cancel is it possible with...
- Hello , I have a question . If I apply for the offert with 3 months for 0.99 can I cancel my subscription any time without to get addintionally charged?Like if I want with one day before the expiring...
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- Spotify Legend
- 1473 Views
- 11 replies
- 0 likes
- 1473 Views
- 11 replies
- 0 likes