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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremiumCountry Finland DeviceHonor 10 My Question or Issue I purchased a gift card to continue my Premium subscription. I do this every 6 months. The card was activated in the store, I have the receipt indication the activation, as well as the ac...
Hello, I am automatically charged for premium for the account that I do not use. However, I am unable to cancel subscribtion, because I don't know on who this account is registered on, what are its email adress or password. What now? Latest bank tran...
None of the below information is required. PlanFreeCountry FranceDevice Samsung s8 My Question or Issue spotify takes me money while I have a free account. I have already read the articles about this and I have no other accounts. I want to be refunde...
Just Today Spotify was launched in India, many of my friends were able to subscribe to premium trial. But I cannot. I used my International Debit Card. Even my friends tried it with their bank debit cards, it worked, but not in my case.PlanFreeCountr...
PlanFree/PremiumCountryBrasil Device(iPhone Operating System(iOS 12) My Question or Issue Minha assinatura acabou e gostaria de renová-la, mas não encontro a opção de pagamento com boleto (minha última assinatura foi paga dessa forma). Meu plano é re...
PlanPremiumCountry CanadaDeviceiphone 6plus and hp laptopOperating Systemios something and windows 10 My Question or Issue I've really wanted to get spotify premium for some time now. I could not connect it to my debit account, however, so I went and...
IdkNone of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountry UK Device(iPhone 8 plus)Operating System(iOS 12.1.4) My Question or Issue hi, i'm in the process of cancelling my account from premium to free, as i want to change the date i'm billed on, what is the album limit on a free acco...
PlanPremiumCountry United KingdomDevicePCOperating SystemWindows and Linux My Question or Issue When I click "Play" ona track, every thing looks like its fine and paying, but there is no sound. When I go to Chome it says ..."This site can’t be reache...
PlanFree/Premium idkCountry TurkeyDeviceiPhone 6sOperating SystemiOS10 Hello Spotify ; First of all I did not find that where I should open this topic. I am sory about. When I was in 10 January, I bought Spotify Free Premium for 3 monts in applicatio...
PlanFree / PremiumCountry IndiaDeviceRedmi Note 5Operating SystemAndroid My Question or Issue On March 3, I tried subscribing to Spotify Premium with my visa card. I was taken to my bamk authorisation page to complete the transaction, which I did. Bu...
PlanFree/PremiumCountry MéxicoDeviceNote 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Alguien sabe algo de promoción 12 meses Premium por $199 qsue aparece a traves de Facebook, que se puede hacer al respecto si se su...
Hello, I have been using Spotify Premium for some time now, and I wish to gift Premium to a friend electronically. I can't seem to access the gift page to do this. Is there some other way to do this? I just get a 404 error everytime I try to go to th...
PlanPremiumCountry MalaysiaDeviceLaptopOperating SystemWindows 10 My Question or IssueI really need an urgent attention from Spotify Team. Last month (Feb, 1) I've been double charged for my subscription and someone told me it's due to I've subscribe...
PlanFreeCountry Czech republic My Question or Issue Why there is no posibility to buy a gift card, while having free plan account? Isnt that Spotify's own loss? Or is it just related to country? Ooor Im just blind and cant find the proper page Thanks...
PlanFree/PremiumCountryPhilippines My Question or IssueIn subscription for Premium, there are only two networks (Smart and Globe), but my network is Sun Cellular (prepaid). Can I pay/subscribe to premium using Sun Prepaid load or even put my Sun mobi...
My Question or Issue Hello, a couple of days back i got my money refunded because of a false pop up of a free trial that after it charged me the money for the premium. Today i got my money back, but suddenly after some time the money was charged agai...
Hey Guys, I want to upgrade to premium but payment is not going through its saying the method and country dont match. I tried many times, and tried manually changing country and then back to my country bulgaria. My payment card is also a bulgarian ba...
PlanPremiumCountry INDIADevice(iPhone 5s,)Operating System(iOS 12.1.4) My Question or Issue Is Premium Subscription for iOS users restricted in India? It is working fine on Android. Please find the screenshot of the premium subscription notification....
i have cancelled my subscription and yet i was still charged 9.99 . how do i get this fixed ASAP.