Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountryUSADevicePC I'm trying to change my payment method and also change from Family to Duo. My address is constantly given an error along with the message: "Enter a valid address" I've tried using Chrome and Firefox along with Incognito ...
PlanPremium FamilyCountryFrom Uruguay to Netherlands Hello, I have a family plan from Uruguay that I want to be removed from and open a Family Plan in the Netherlands since I just moved here. How can I do that? Thanks
I was charged twice on 8/12/2023 by 6:41PM WAT and charged again on 10/12/2023 by 1:16PM WAT. How do I go about getting my refund?
PlanPremiumCountryUS DeviceGalaxy A20, Moto G Stylus, Desktop My Question or IssueWe cannot switch either of our accounts from premium individual to premium duo. When we try (on any device) we get an error message "Oops! Something went wrong. Please ...
I want to cancel my subscription
My Question or Issue Hi, My partner died on September 9. Our Spotify account was registered on him. I have since added my own payment details, because I somehow want to keep the account. I. e, the account is still working. However, my partners email ...
HELLO SPORTIFY - COUPEN CODE **bleep**
It is really annoying that I cannot even chat with a support member anymore or I cannot easily find an access to the support chat but have to post a public message for it. Hate that. However, I still get messages that my "family plan" subscription in...
I bought Spotify premium and I still on free subscription
Hi, I tried to pay for my Premium subscription with PayPal, but I was charged with no access to premium afterwards. Can you please help me to resolve this issue?PlanFree/PremiumCountryQatarDevice(PC)Operating System(Windows 10) My Question or Issue
PlanFreeCountryItalyDeviceiPhone 13, ipadOperating SystemiOS 14 My Question or IssueI'm currently a free user and I had a Premium Individual until April 2023.I would like to reactivate the Premium Individual with the special offer of 3 months at the ...
PlanFree/PremiumCountryusaDevicesamsung s22Operating System Android Oreo, My Question or IssueI have an automatic payment to spoyify but recently I'm getting ads and other restrictions on the app.
My sister has asked me to look in to ad-free Spotify subscriptions for my nieces. There appear to be (higher education) student plans, but no school aged plans without them being on a family plan. Do such subscriptions exist ?
Me and my sister live at the same address. I just bought Premium Duo and sent her the link to join on email. Whenever she gets to the address verification part, there is an error message on the screen that says "There was a problem please try again l...
PlanPremiumCountryUnited States Deviceall of them? Operating SystemAndriod and Windows11 My Question or IssueI used a different payment method for one month of my Premium Subscription. After that month i deleted the payment method. After deleting the...
PlanPremium My Question or IssueI purchased a premium plan at Sep 8th that was valid until Jan 8. Last night I was listening on Spotify while driving on the road and my internet connection was unstable, after I reached home, Spotify asked me to updat...
Plan IndividualFree/Premium PremiumCountry PakistanDevice( Samsung Galaxy A73)Operating System(Android VERSION 13) My Question or IssueI have individual plan and my subscription fee is Rs299. But I have been charged Rs.424. I just want to know why? I...
Your hulu ad is incredibly annoying. I have been paying premium for a few years because I do not like ads. I closed the pop up about 3-5 times already and I am very close to canceling spotify since you keep posting that garbage ad on my play list. I ...
Is there a way to purchase a Spotify Duo membership for the year vs only paying month by month?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...