Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 107244 Views
- 70 replies
- 9 likes
- 107244 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 13196 Views
- 25 replies
- 2 likes
- 13196 Views
- 25 replies
- 2 likes
Superuser Contribution unable to complete payment after getting my account hacked
I lost my Spotify account due to a computer virus, now that I got it back I cannot subscribe again as I press complete it just shows me a payment failed error. I tried many devices, but none seemed to work after changing my region to its origin (Iraq...
- I lost my Spotify account due to a computer virus, now that I got it back I cannot subscribe again as I press complete it just shows me a payment failed error. I tried many devices, but none seemed t...
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- Moderator
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Unable to Redeem my 3 months free subscription
Unable to Redeem my 3 months free subscription recieved from flipkart as the code i recieved there is showing as invalid while redeeming it on spotify.
- Unable to Redeem my 3 months free subscription recieved from flipkart as the code i recieved there is showing as invalid while redeeming it on spotify.
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- Spotify Star
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
I changed my phone and e-mail but I can not find or cancel second one
Ever time I try to cancel one of my accounts I can't fine it
- Ever time I try to cancel one of my accounts I can't fine it
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Unable to change country settings in order to update payment method
PlanPremium StudentCountryCurrently, Kazakhstan, trying to change to Czech RepublicDevice(iPhone 14 plus)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy previous payment card has been deactivated, it was issued in Kazak...
- Plan Premium Student Country Currently, Kazakhstan, trying to change to Czech Republic Device (iPhone 14 plus) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
How to switch-off auto billing.
PlanPremiumCountryKenyaDeviceOppo Android Phone, Nvidia ShieldOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I deactivate automatic billing every month? I don't want Spotify to take money from my card automatically...
- Plan Premium Country Kenya Device Oppo Android Phone, Nvidia Shield Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do I deactivate automatic b...
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- Spotify Star
- 591 Views
- 6 replies
- 0 likes
- 591 Views
- 6 replies
- 0 likes
Superuser Contribution Vi uma promoção de 3 meses grátis, fiz a conta hoje e parece que ja cobraram, que absurdo é enganosa
Cobraram sendo que a promoção é de 3 meses grátis
- Cobraram sendo que a promoção é de 3 meses grátis
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- Moderator
- 344 Views
- 1 replies
- 0 likes
- 344 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium duo - There was a problem, please try again later
PlanPremium DuoCountryUnited KingdomDeviceIphone 7/MacOperating System(iOS) My Question or IssueI bought spotify premium duo a couple of months ago, but my boyfriend is unable to use it, as whenever he presses the invite link it says "There was a pro...
- Plan Premium Duo Country United Kingdom Device Iphone 7/Mac Operating System (iOS) My Question or Issue I bought spotify premium duo a couple of months ago, but my boyfriend is unabl...
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- Moderator
- 11831 Views
- 11 replies
- 1 likes
- 11831 Views
- 11 replies
- 1 likes
How to Change Plan from Individual to Students?
Currently I am using premium individual, and it's only three days left until my subscription expired. I also verified as a student, so I decided to change my plan to student, which is way more cheaper than individual.The thing is, I've followed the i...
- Currently I am using premium individual, and it's only three days left until my subscription expired. I also verified as a student, so I decided to change my plan to student, which is way more c...
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- Spotify Star
- 775 Views
- 2 replies
- 0 likes
- 775 Views
- 2 replies
- 0 likes
Please provide an option to get student premium.
Once I completed my student verification. It shows that I am eligible for student premium. But I can't find any option to make a payment. Can you please resolve this problem.
- Once I completed my student verification. It shows that I am eligible for student premium. But I can't find any option to make a payment. Can you please resolve this problem.
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- Spotify Star
- 507 Views
- 1 replies
- 0 likes
- 507 Views
- 1 replies
- 0 likes
3 aylıq spotify pulsuz plan almıwdım yalnız bu gün girdiyimde premium deyil
Premium 3 ay pulsuz sınaq aldım ve premium oldu yalnız 1 gün keçmeden hesaba giriş etdiyimde premium free ye keçid etmiwdi
- Premium 3 ay pulsuz sınaq aldım ve premium oldu yalnız 1 gün keçmeden hesaba giriş etdiyimde premium free ye keçid etmiwdi
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- Spotify Star
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
Payment issue
Plan59 rupees/- for 3 monthsCountryIndiaDevice(iPhone 11 Operating System(iOS My Question or IssueI purchased 3 months subscription there were shown that charges are 59 rupees for 3 monthes Then I just clicked their and fill all the information about...
- Plan 59 rupees/- for 3 months Country India Device (iPhone 11 Operating System (iOS My Question or Issue I purchased 3 months subscription there were shown that charges...
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- Spotify Star
- 764 Views
- 1 replies
- 0 likes
- 764 Views
- 1 replies
- 0 likes
payments and refunds
after i had cancelled, they took money still for the premium, i messaged them and they said it was past 14 days even after id shown them the bank statement for it going out today? basically their refund policy is you can refund at the start, any othe...
- after i had cancelled, they took money still for the premium, i messaged them and they said it was past 14 days even after id shown them the bank statement for it going out today? basically their ref...
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- Spotify Star
- 649 Views
- 3 replies
- 1 likes
- 649 Views
- 3 replies
- 1 likes
Vodafone provided Spotify Premium subscription reverted to free
As of today my Spotify premium subscription, provided by Vodafone via their entertainment package, has reverted to free. Vodafone have confirmed it should be active till February.All devices and platforms have resolved to free, I’ve logged out and ba...
- As of today my Spotify premium subscription, provided by Vodafone via their entertainment package, has reverted to free. Vodafone have confirmed it should be active till February. All devices and ...
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- Visitor
- 1469 Views
- 5 replies
- 1 likes
- 1469 Views
- 5 replies
- 1 likes
Didn't realize you offered the duo plan so only did one premium, want to
Change my trial subscription to duo premium
- Change my trial subscription to duo premium
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- Spotify Star
- 473 Views
- 1 replies
- 0 likes
- 473 Views
- 1 replies
- 0 likes
Upgraded from premium duo to premium family issue
I just upgraded from Premium Duo to Premium Family in order to add my son to my account my daughter and I currently shared. My daughter no longer has access to the account. I have tried to troubleshoot this issue and the option to manage members is n...
- I just upgraded from Premium Duo to Premium Family in order to add my son to my account my daughter and I currently shared. My daughter no longer has access to the account. I have tried to troublesho...
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Impossible de passer de Premium a Duo
Salutations,Il m'est impossible de passer mon abonnement de Premium (actuellement depuis des années) à Duo. Je le fais depuis l'application Android, je sélectionne le nouvel abonnement et clique ensuite sur suivant, et cela me dit que le paiement n'e...
- Salutations, Il m'est impossible de passer mon abonnement de Premium (actuellement depuis des années) à Duo. Je le fais depuis l'application Android, je sélectionne le nouvel abonnement et clique ...
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- Moderator
- 611 Views
- 6 replies
- 0 likes
- 611 Views
- 6 replies
- 0 likes
cant found plan 3/6/12 month family in Egypt region
cant found plan 3/6/12 month family in Egypt region this bug or removed it for ever?
- cant found plan 3/6/12 month family in Egypt region this bug or removed it for ever?
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- Visitor
- 319 Views
- 2 replies
- 0 likes
- 319 Views
- 2 replies
- 0 likes
Premium family to duo
I just switched from Spotify premium family to duo and now am getting ads and cannot skip songs etc. it is acting as if I have the free account. How do I fix this
- I just switched from Spotify premium family to duo and now am getting ads and cannot skip songs etc. it is acting as if I have the free account. How do I fix this
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution It’s time for a senior discount; that would be most FAIR.
there are discounts for other members of the community, to be fair senours need their own discount to comfortably enjoy and learn from this special community. Thanks Mitch Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)O...
- there are discounts for other members of the community, to be fair senours need their own discount to comfortably enjoy and learn from this special community. Thanks Mitch Free/Premium Countr...
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- Spotify Star
- 263 Views
- 1 replies
- 0 likes
- 263 Views
- 1 replies
- 0 likes
I paid student premium in a wrong account and now i cant use it in mine
PlanStudent premiumCountrySpain - USADeviceiPhone - PCOperating SystemWindows 11 My Question or IssueI have two spotify accounts and because a mistake i paid the student premium on the wrong one. Now i tried with my principal account and i cant becau...
- Plan Student premium Country Spain - USA Device iPhone - PC Operating System Windows 11 My Question or Issue I have two spotify accounts and because a mistake i paid the student prem...
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- Spotify Star
- 198 Views
- 1 replies
- 1 likes
- 198 Views
- 1 replies
- 1 likes