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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70146 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134141 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72316 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255599 Views
156 replies
13 likes
Que dois je faire ? j’ai acheté cette carte dans un magasin et le magasin ne veut pas me rembourser... j’aimerai bien qu’on m’aide un peu ! merci et j’espère avoir une réponse hihi
Que dois je faire ? j’ai acheté cette carte dans un magasin et le magasin ne veut pas me rembourser... j’aimerai bien qu’on m’aide un peu ! merci et j’espère avoir une réponse hihi
Spotify Star
1134 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung A50/ Desktop PCOperating SystemAndroid Q/Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have purchased my spotify premium today and it has not been activated. I am still on free accou...
Plan Premium Country India Device Samsung A50/ Desktop PC Operating System Android Q/Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have purch...
Spotify Star
970 Views
5 replies
0 likes
Based in China, I'm trying to pay my account with a new card, I have an Australian debit card but it's still not accepted, error message "something went wrong"
Based in China, I'm trying to pay my account with a new card, I have an Australian debit card but it's still not accepted, error message "something went wrong"
Spotify Star
627 Views
3 replies
0 likes
Hello Guys I have a problem,I used a free trial befor and canceled it, so now I want to get Premium subscription again, but everytime I want to purchase there comes to error. What should I do?
Hello Guys I have a problem, I used a free trial befor and canceled it, so now I want to get Premium subscription again, but everytime I want to purchase there comes to error. What should I do?
Spotify Star
722 Views
1 replies
0 likes
PlanPremium (student 59 rupees) CountryIndiaDeviceRedmi Note 8 proOperating SystemAndroid 10My Question or IssueMoney got deducted from bank account but no premium access. Till now I don't get any refund. Please check this ASAP. The money was sent to...
Plan Premium (student 59 rupees) Country India Device Redmi Note 8 pro Operating System Android 10 My Question or Issue Money got deducted from bank account but no premium access. Till...
Newbie
1790 Views
5 replies
1 likes
PlanHad Free, want to sign up for Duo. CountryCanadaDeviceWindow laptopOperating System Windows 10 My Question or IssueEntered my cc info correctly and keep getting an error "Something went wrong. Try again"
Plan Had Free, want to sign up for Duo. Country Canada Device Window laptop Operating System Windows 10 My Question or Issue Entered my cc info correctly and keep get...
Spotify Star
1084 Views
1 replies
1 likes
PlanPremium DuoCountryCanadaDevice2018 Lenovo PC, Samsung Galaxy S8Operating SystemWindows 10, Android 8 My Question or IssueI'm getting the "something went wrong" error when I try to start a premium duo trial. I have had this account for a while but...
Plan Premium Duo Country Canada Device 2018 Lenovo PC, Samsung Galaxy S8 Operating System Windows 10, Android 8 My Question or Issue I'm getting the "something went wrong" error when...
Casual Listener
834 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDepuis 2018 je recois tous les 16 et 24 du mois le même message. Porquoi je suis debité deux ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Depuis ...
Moderator
388 Views
1 replies
0 likes
I'm on the premium plan in Norway but my gf lives in the USA.She also has a really bad internet connection (as far as the internet is concerned the US outside the big cities is essentially a third world country) so we don't have spare bandwidth for b...
I'm on the premium plan in Norway but my gf lives in the USA. She also has a really bad internet connection (as far as the internet is concerned the US outside the big cities is essentially a third ...
Moderator
420 Views
1 replies
0 likes
PlanFree/PremiumCountryMexico Operating System(Android.) My Question or IssueHola buen día hace un par de días compre una tarjeta premium, al raspar para obtener mi código de pin hay un diamante al final y por lo tanto no puedo canjear el código para...
Plan Free/Premium Country Mexico Operating System (Android.) My Question or Issue Hola buen día hace un par de días compre una tarjeta premium, al raspar para obtener mi código...
Moderator
439 Views
1 replies
0 likes
CountrySwitzerland My Question or IssueHi thereI tried to buy Spotify Premium and i want to pay with mobile Payment, but i only can with Credit card or Paypal.Isn't it possible to buy the normal Spotify Premium in Switzerland with Mobile Payment? Tha...
Country Switzerland My Question or Issue Hi there I tried to buy Spotify Premium and i want to pay with mobile Payment, but i only can with Credit card or Paypal. Isn't it possible to bu...
Moderator
1890 Views
1 replies
0 likes
Hi I've been trying to access my Hulu account. nothing has changed, same PW, login info. my payments always go through and yet I still have no access to my HULU account, last year it worked perfectly fine but when my student account was re-activated ...
Hi I've been trying to access my Hulu account. nothing has changed, same PW, login info. my payments always go through and yet I still have no access to my HULU account, last year it worked pe...
Moderator
473 Views
1 replies
0 likes
I keep getting an error message when I try to input my payment information: Something went wrong. Try again, or get help. I have used a different browser, device, internet connect, payment method (credit/debit), cleared my cookies, history, there are...
I keep getting an error message when I try to input my payment information: Something went wrong. Try again, or get help. I have used a different browser, device, internet connect, pay...
Casual Listener
810 Views
4 replies
0 likes
PlanPremiumCountryUSADevicePC Laptop Operating SystemWindows 10 My Question or IssueNo option to deactivate Hulu from my premium student account. (Looking to switch to No Ads Hulu)
Plan Premium Country USA Device PC Laptop Operating System Windows 10 My Question or Issue No option to deactivate Hulu from my premium student account. (Looking to switch to N...
Casual Listener
1622 Views
2 replies
0 likes
I've been a premium member for a few years now and I am based in the UK. I mainly use the iPhone app but maybe 20% of the time I use the desktop program for windows. I've long been struggling with the 10,000 song limit, deleted and juggling albums wh...
I've been a premium member for a few years now and I am based in the UK. I mainly use the iPhone app but maybe 20% of the time I use the desktop program for windows. I've long been strugglin...
Spotify Star
3239 Views
4 replies
1 likes
PlanFreeCountryCanada Device(iPhone 8 plus, Macbook Pro late 2016)Operating System(iOS 10, .) My Question or IssueI'm trying to get the three month free trial for premium and entered all my card information on the payment page, it keeps saying paymen...
Plan Free Country Canada Device (iPhone 8 plus, Macbook Pro late 2016) Operating System (iOS 10, .) My Question or Issue I'm trying to get the three month free trial for premiu...
Roadie
403 Views
1 replies
0 likes
Hiyo, So I'm having trouble with some subscription options for my account. I had an older Spotify account that I wanted to get rid of and transfer my Student subscription over from to a newer one, was tired of the old account and how cluttered it was...
Hiyo, So I'm having trouble with some subscription options for my account. I had an older Spotify account that I wanted to get rid of and transfer my Student subscription over from to a newe...
Roadie
952 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceiPhone 11 ProOperating SystemiOS 13.4.1 My Question or IssueHi! I had cancelled my Premium account with SingTel by moving over to StarHub on 14th April 2020. After more than 1 month of termination with Singtel, which ...
Plan Premium Country Singapore Device iPhone 11 Pro Operating System iOS 13.4.1 My Question or Issue Hi! I had cancelled my Premium account with SingTel by moving over to StarHub on ...
Spotify Legend
1514 Views
1 replies
0 likes
My Question or IssueNecesito ampliar mi recién adquirida cuenta DUO a una cuenta familiar pero no sé qué debo hacer para que no me cobren por las dos cuentas, pues eso le pasó a un conocido.
My Question or Issue Necesito ampliar mi recién adquirida cuenta DUO a una cuenta familiar pero no sé qué debo hacer para que no me cobren por las dos cuentas, pues eso le pasó a un conocido.
Roadie
825 Views
1 replies
0 likes
Plan$9.99/PremiumCountryCanada Device(iPhone 6, Google pixel 2 XL)Operating System(iOS 13, Android 10) My Question or IssueCan I switch from Spotify premium to Spotify premium duo without losing my playlists
Plan $9.99/Premium Country Canada Device (iPhone 6, Google pixel 2 XL) Operating System (iOS 13, Android 10) My Question or Issue Can I switch from Spotify premium to Spotify p...
Spotify Star
824 Views
1 replies
0 likes
