Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hello, I'd like to purchase a spotify premium plan and pay via phone billing but it doesn't work...I put my phone number and reveive a code by text but when i validate it nothing happen, it just cancel the process and i receive a text telling me my s...
PlanPremiumCountryIsaiPhone 8Operating SystemUp to date ISO My Question or IssueON MY PHONE I AM PREMIUM. I JUST DOWNLOADED SPOTIFY ON MY FIRESTICK, so when I login with the same credentials I am getting ads and I’m not premium. Please help
Hi, I have been charged twice this month. A payment was made against my old debit card and money was debited, however my premium was not activated and it showed that payment failed and that I needed to update my payment details. Then I added my credi...
Every time I put in my information to purchase premium, it says something went wrong. I have the money in my account, so im not sure whats up. Thanks!
PlanPremiumCountryTurkeyDeviceıphone 6sOperating Systemios 13.4 My Question or IssueHi ! I have an premium student account . Although my payment is a 8.99 Turkish liras, in the last 3 payments it is coming 9.16 , 9.30 and 9.42. When ı have called the...
PlanPremium YearlyCountryPhilipinesDeviceAndroid and ChromebookOperating SystemChrome OS My Question or IssueHi,I am in the Philipines and trying to purchase the yearly Premium with mobile. When ever I select yearly in any of the payment options it s...
CountryGreenlandDevicePC Windows/One plus 6/Playstaion/Operating SystemPC WindowsMy Question or IssueYour last payment didn't work. even tho in my credit card it says i payed twice in 10.01.2020 and 11.02.2020 i payed for yearly but now it changed to...
Hello, I have subscribed for a yearly fee of 119,89€ thinking that it was Spotify Family.It seems to be Premium and would like to cancel given I have a 14-day period to do so if I have not used Spotify since then which is the case.Anyhow, I can’t get...
I usually pay via cash but due to quarantine I’ll have to change to credit carD and use the student discount, but i don’t want it to automatically charge my card after the month is over. is there anyway i can prevent from being automatically charged?
Plan Family Country Panamá My Question or Issue I was duo user but changed my plan to family, i have the recipe and in my account says that i have the family plan but everytime i try to invite the link redirects to only duo invite i already got charg...
PlanPremium CountryBrazil DeviceSamsung J8 Operating SystemAndroid Oreo My Question or IssueI purchased the premium this week and paid for the ticket, for three months. How do I know if the payment has dropped?
PlanFreeCountryBrazilDeviceMoto g5, notebookOperating SystemAndroid, Ubuntu 14 My Question or IssueI don't have money, but I do have some skills. Can I help with, for example, creating a blog post or something similar?
Hi!I tried to upgrade my spotify account with paypal. I saw that in Romania paypal gateway isn t avalabile and I changed payment country to USA. When I pressed the button to upgrade to premium it said **Your payment method and country don't match**. ...
Plan Premium Family Country Malaysia Device iPad Safari, Firefox and Chrome (tried all) Operating System iOS 13, Windows 10, Windows 10 My Question or Issue I got the payment failed notification on my phone so I went and update my details but both BA...
Se me ha efectuado el pago 2 veces el mismo mes de spotify.-Necesito el reembolso de lo pagado la segunda vez PlanPremium CountryCHILE
PlanPremiumCountryIsrael My Question or IssueHy,I've changed my Payment to a new debit card 3 months ago but i still see that the old card is being charged for it.Also, i can see in that Payment window in Spotify Web that the debit card number is the...
PlanPremiumCountryIndia My Question or IssueHi,I recently changed my premium subscription to the student discount and was charged a second time. Once for the regular subscription at the start for the month, and again yesterday, when I tried switching...
PlanFreeCountryUSA DeviceiPhone 11Operating SystemiOS 13 My Question or IssueI’ve tried starting my 1 month of premium for free trial but it doesn’t let me. It says I’ve already done it but I have never used premium on this account.
So, my mom bought me a $60 Spotify Premium Gift card, which would allow me to have Premium for 6 months. So when I got home, I tried to get it put on my phone as soon as I can because I wanted to listen to my music very badly, but when I go to put it...
I'm trying to change to Spotify Duo. It says that my current family member will be converted to the free Spotify. But I want my daughter (the only other member of the household) to be the second Duo member. How do I do this as part of the plan-change...