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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75198 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140234 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80580 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269905 Views
159 replies
13 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI unwittingly signed up for the 3-month trial using the wrong account. I canceled it immedi...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I unwittin...
Roadie
342 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
385 Views
1 replies
0 likes
PlanFree/PremiumCountryCanada / Quebec DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI'm trying to subscribe to premium. It automatically links me with the promotion offer of 3 free months, but then asks me to check the box to con...
Plan Free/Premium Country Canada / Quebec Device Samsung Galaxy 8 Operating System Android My Question or Issue I'm trying to subscribe to premium. It automatically links me ...
Casual Listener
1541 Views
1 replies
0 likes
I signed up for a 3-month free promotion. They charged me a monthly fee of $9.99. I saw on the site that normally an amount is charged as a "test" of the account and then that amount is reversed. But it's been two weeks and the amount hasn't been ret...
I signed up for a 3-month free promotion. They charged me a monthly fee of $9.99. I saw on the site that normally an amount is charged as a "test" of the account and then that amount is reversed. But...
Community Legend
434 Views
1 replies
0 likes
I want to try Family Premium but I also want to be sure that if and when I decide to roll back to my current premium plan that I won't be charged a different rate than what I am currently paying for.PlanFree/PremiumCountry Device(iPhone 8, Samsung Ga...
I want to try Family Premium but I also want to be sure that if and when I decide to roll back to my current premium plan that I won't be charged a different rate than what I am currently paying for....
Community Legend
834 Views
3 replies
0 likes
i paid $47 on my visa but i am still only gettingthe free version
i paid $47 on my visa but i am still only getting the free version
Spotify Legend
298 Views
1 replies
0 likes
PlanFree/PremiumCountryIndonesiaDevice(Samsung Galaxy A8 2018, Macbook Pro late 2016)Operating System(Android Oreo, Windows 10,etc.) My Question or Issuelast month i'm using Premium Family and pay using my mobile charges, and the next payment is 1/Ju...
Plan Free/Premium Country Indonesia Device (Samsung Galaxy A8 2018, Macbook Pro late 2016) Operating System (Android Oreo, Windows 10,etc.) My Question or Issue last month i'm u...
Spotify Legend
348 Views
1 replies
0 likes
At the moment there is no way to change the subscription date of Spotify. This is basic functionality that every other web subscription service can do easily, I don't understand how a super successful tech company can't do it. My only option seems to...
At the moment there is no way to change the subscription date of Spotify. This is basic functionality that every other web subscription service can do easily, I don't understand how a super successfu...
Moderator
1836 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI have a Premium for Students and have activated my Hulu subscription in the past. I did not have a Hulu account, and I created one with the same email as my Spoti...
Plan Premium Country US Device Samsung Galaxy S8 Operating System Android My Question or Issue I have a Premium for Students and have activated my Hulu subscription in the past. I di...
Spotify Legend
456 Views
1 replies
0 likes
I’m a student and I pay $4.99 a month for Spotify premium plus showtime and Hulu. Everything has worked fine up until today. I just went to watch something on showtime and it’s trying to get my card info to start a free trial even though I already ha...
I’m a student and I pay $4.99 a month for Spotify premium plus showtime and Hulu. Everything has worked fine up until today. I just went to watch something on showtime and it’s trying to get my card ...
Spotify Legend
467 Views
1 replies
1 likes
My Question or Issue I used to be able to access Hulu with my Spotify account, but now when I attempt to go to Hulu, Hulu requires me to set up a new Hulu Account.
My Question or Issue I used to be able to access Hulu with my Spotify account, but now when I attempt to go to Hulu, Hulu requires me to set up a new Hulu Account.
Moderator
400 Views
1 replies
0 likes
So I recently updated my payment methods, anyways I tried to hop in Hulu and I noticed I was logged out, tried to sign in but I didn't have a plan, which didn't seem right because I had Hulu through Spotify and when I went to check on connected apps ...
So I recently updated my payment methods, anyways I tried to hop in Hulu and I noticed I was logged out, tried to sign in but I didn't have a plan, which didn't seem right because I had Hulu through ...
Moderator
575 Views
2 replies
0 likes
I recently downloaded the Spotify app to my phone (Galaxy S10E) and I have Spotify Free. I discovered I'm able to play and skip any song, on any playlist, album, or artist, even my Liked Songs, and I don't have ads. Is this a glitch or a new feature?...
I recently downloaded the Spotify app to my phone (Galaxy S10E) and I have Spotify Free. I discovered I'm able to play and skip any song, on any playlist, album, or artist, even my Liked Songs, and I...
Community Legend
4329 Views
3 replies
0 likes
PlanStudent PremiumCountryCanadaDeviceLaptop computer, iphoneOperating SystemWindows 10, Apple My Question or IssueI suddenly got a message that my payment failed, but I know that I have money in my account and the card is absolutely correct. I've re...
Plan Student Premium Country Canada Device Laptop computer, iphone Operating System Windows 10, Apple My Question or Issue I suddenly got a message that my payment failed, but I know...
Spotify Star
425 Views
1 replies
0 likes
Enter with the 3-month trial promotion to know how the Spotify premium plan works and if I liked to continue, one of the reasons is to avoid advertising and ads, but to my surprise they follow the same advertising and ads, I don't see the difference ...
Enter with the 3-month trial promotion to know how the Spotify premium plan works and if I liked to continue, one of the reasons is to avoid advertising and ads, but to my surprise they follow the sa...
Moderator
379 Views
1 replies
0 likes
3 months free trialFree/Premiumoaxaca Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, motorola e5 play)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy premium randomly stopped and it says that my plan is the 3...
3 months free trial Free/Premium oaxaca Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, motorola e5 play) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...
Spotify Star
1000 Views
9 replies
0 likes
PlanFree trying to move to premiumCountryEgyptDeviceMacBook Pro 2019Operating SystemMac OS X Catalina, Chrome/ Safari, tried both in normal and private browsing When prompted to enter my credit card number and press proceed, it just keeps loading for...
Plan Free trying to move to premium Country Egypt Device MacBook Pro 2019 Operating System Mac OS X Catalina, Chrome/ Safari, tried both in normal and private browsing When pr...
Spotify Star
553 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 7Operating System My Question or IssueMy automatic subscription payment failed this morning, and trying to update the payment details is not working. I either get the error message saying that something is wrong (at...
Plan Premium Country USA Device iPhone 7 Operating System My Question or Issue My automatic subscription payment failed this morning, and trying to update the payment details ...
Casual Listener
617 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy credit card gets charged for a premium sub, but none of my accounts that I know of is gett...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My cred...
Community Legend
1819 Views
1 replies
0 likes
My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering why this has happened? Country Australia DeviceIphone S...
My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering why ...
Community Legend
703 Views
1 replies
0 likes
