Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106361 Views
- 70 replies
- 8 likes
- 106361 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13166 Views
- 24 replies
- 2 likes
- 13166 Views
- 24 replies
- 2 likes
Solved!!Superuser Contribution Can't change country while waiting for current Premium subscription to end
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I currently have a Premium subscription from Belgium. I want to change the country to U...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
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- Spotify Legend
- 1917 Views
- 8 replies
- 0 likes
- 1917 Views
- 8 replies
- 0 likes
Superuser Contribution Paypal Gifts - Postal Code?
The other day, I received a code to a year of Spotify Premium through PayPal Gifts. I got my code and tried to enter it at Spotify.com/redeem, but another field "Postal Code" is confusing. I'm not sure what I'm supposed to enter. I've done the zip co...
- The other day, I received a code to a year of Spotify Premium through PayPal Gifts. I got my code and tried to enter it at Spotify.com/redeem, but another field "Postal Code" is confus...
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- Spotify Legend
- 7889 Views
- 4 replies
- 0 likes
- 7889 Views
- 4 replies
- 0 likes
Superuser Contribution I have premium but I don't. Account or app bug?
PlanFreeCountryUnited StatesDevicePixel 3Operating SystemAndroid 10 My Question or IssueI had my old account deleted and a new one created immediately with the same email used with the old. I never reset the Spotify app. When I opened the app it natu...
- Plan Free Country United States Device Pixel 3 Operating System Android 10 My Question or Issue I had my old account deleted and a new one created immediately with the same email use...
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- Spotify Legend
- 2712 Views
- 5 replies
- 0 likes
- 2712 Views
- 5 replies
- 0 likes
Superuser Contribution Premium Payment
Hello, i am currently living in Luxembourg and i can't seem to make a one-time payment for my premium subscription. I've payed with paysafe cards before in Luxembourg but the option isn't there anymore. Can someone tell me why?
- Hello, i am currently living in Luxembourg and i can't seem to make a one-time payment for my premium subscription. I've payed with paysafe cards before in Luxembourg but the option isn't there anymo...
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- Spotify Legend
- 1069 Views
- 6 replies
- 0 likes
- 1069 Views
- 6 replies
- 0 likes
Superuser Contribution i redeemed a apple gift card. how can i use it to pay for my spotify premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Community Legend
- 1336 Views
- 1 replies
- 0 likes
- 1336 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Cant get spotify premium and got charged 99 cents 6 times
I cant purchase spotify student premium because i have already used the free trial on the card i am using to purchase it and every time i have tried, i have been charged 99 cents. I have also tried a non trial premium page, but it wont let the transa...
- I cant purchase spotify student premium because i have already used the free trial on the card i am using to purchase it and every time i have tried, i have been charged 99 cents. I have also tried a...
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- Community Legend
- 1531 Views
- 5 replies
- 0 likes
- 1531 Views
- 5 replies
- 0 likes
Metodo de pago
PlanPremium familyCountry: Argentina My Question or Issuetengo problemas para cambiar el metodo de pago. El actual es mediante credito, pero lo quiero cambiar a debito pero me pide que si o si agregue una tarjeta de credito. Espero su respuesta. Grac...
- Plan Premium family Country: Argentina My Question or Issue tengo problemas para cambiar el metodo de pago. El actual es mediante credito, pero lo quiero cambiar a debito ...
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- Roadie
- 1194 Views
- 1 replies
- 0 likes
- 1194 Views
- 1 replies
- 0 likes
Solved!! Google Home Mini offer code not applied at check out, charged full price
Premium plan, re-subscribed because of this offer. It won't last if this isn't fixed ASAP, hovering around the chargeback option at this point. I received my offer email, reserved my mini, waited a few days for the charcoal, selected the chalk eventu...
- Premium plan, re-subscribed because of this offer. It won't last if this isn't fixed ASAP, hovering around the chargeback option at this point. I received my offer email, reserved my mini, w...
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- Visitor
- 6813 Views
- 7 replies
- 8 likes
- 6813 Views
- 7 replies
- 8 likes
Google is saying I live in Canada
PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI went to go get my free Google Home Mini and the google store is saying I live in Canada, I tried changing it to the US but it removed th...
- Plan Premium Country USA Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I went to go get my free Google Home Mini and the google ...
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- Spotify Star
- 310 Views
- 1 replies
- 0 likes
- 310 Views
- 1 replies
- 0 likes
Lost Hulu
PlanPremium 9.99/monthCountryAmerica DeviceLG Stylo 2Operating SystemAndroid I had to switch cards for my payments and I lost my Hulu subsciption. I'm not a student, and I got Premium back when they were offering a Google Mini with a Family Plan. Now...
- Plan Premium 9.99/month Country America Device LG Stylo 2 Operating System Android I had to switch cards for my payments and I lost my Hulu subsciption. I'm not a student, and...
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- Roadie
- 614 Views
- 1 replies
- 0 likes
- 614 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with upgrading to Family Premium
PlanPremiumCountryGermanyDeviceDesktop and phoneOperating System(Android, Windows X, etc.) My Question or IssueI bought a 6 months subscriptions with a 60€ card from Spotify itself that I bought in the shop, that I activated on spotify.com/premium. I...
- Plan Premium Country Germany Device Desktop and phone Operating System (Android, Windows X, etc.) My Question or Issue I bought a 6 months subscriptions with a 60€ card from Spo...
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- Community Legend
- 424 Views
- 1 replies
- 0 likes
- 424 Views
- 1 replies
- 0 likes
Joined a Premium Family plan, but still got charged for my Premium subscription
PlanPremiumCountryUKDeviceGoogle Pixel 4Operating SystemAndroid My Question or IssueHi,I have Spotify Premium and recently joined a Premium Family plan (I'm a member, not the owner), but still got charged for my Premium subscription. When I go to my ...
- Plan Premium Country UK Device Google Pixel 4 Operating System Android My Question or Issue Hi, I have Spotify Premium and recently joined a Premium Family plan (I'm a membe...
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- Spotify Star
- 589 Views
- 5 replies
- 0 likes
- 589 Views
- 5 replies
- 0 likes
18app
Salve,vi contatto in quanto ho riscontrato problemi nel pagamento con il mio buono 18app.Oggi alle 17:30 ho creato un buono di 120 euro con il mio profilo 18app precisamente scegliendo ‘Musica Registrata’.Ho inserito poi il codice come coupon richied...
- Salve, vi contatto in quanto ho riscontrato problemi nel pagamento con il mio buono 18app. Oggi alle 17:30 ho creato un buono di 120 euro con il mio profilo 18app precisamente scegliendo ‘Musica Re...
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- Roadie
- 535 Views
- 1 replies
- 0 likes
- 535 Views
- 1 replies
- 0 likes
Signed up for premium subscription, but seem to be being charged for family subscription?
Hi there, I signed up for premium but for some reason I am on family plan and being charged accordingly. I am the only person who uses this so would like to please ammend this and be reimbursed accordingly. Any ideas on how I can do this? Thank you
- Hi there, I signed up for premium but for some reason I am on family plan and being charged accordingly. I am the only person who uses this so would like to please ammend this and be r...
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- Spotify Star
- 310 Views
- 1 replies
- 0 likes
- 310 Views
- 1 replies
- 0 likes
Updated Payment, No Longer Have HULU Access
PlanPremiumCountryUSDeviceLG TV, Note 9, PS4, Amazon Fire HD, Blah blah My Question I lost my wallet and had to order new cards. I received my credit card and updated my payment card. I received the warning messages, but my accounts were never cancel...
- Plan Premium Country US Device LG TV, Note 9, PS4, Amazon Fire HD, Blah blah My Question I lost my wallet and had to order new cards. I received my credit card and update...
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- Roadie
- 2110 Views
- 5 replies
- 1 likes
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accessHuluNo longerPremiumSubscription
- 2110 Views
- 5 replies
- 1 likes
Superuser Contribution Free Google Home Mini
HiI applied for the free google home mini and received the email from Spotify but when i followed the link the page crashed now if I try again the discount is not added at checkout even though I have not purchased the device. Any advice?
- Hi I applied for the free google home mini and received the email from Spotify but when i followed the link the page crashed now if I try again the discount is not added at checkout even though I ha...
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- Casual Listener
- 2581 Views
- 15 replies
- 2 likes
- 2581 Views
- 15 replies
- 2 likes
Solved!! Existing customer, eligible for google home mini, no way to obtain???
PlanPremiumCountryCanadaDevice(several)Operating System(several) My Question or IssueThe website cleary states that anyone signing up for or with an existing premium account is entitled to a free google mini. How do you go about this as an existing c...
- Plan Premium Country Canada Device (several) Operating System (several) My Question or Issue The website cleary states that anyone signing up for or with an existing premium account ...
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- Visitor
- 1749 Views
- 5 replies
- 0 likes
- 1749 Views
- 5 replies
- 0 likes
Superuser Contribution Premium Subscription
Can I subscribe to Spotify Premium using a credit card from another country, and will my current premium account be terminated after I move?
- Can I subscribe to Spotify Premium using a credit card from another country, and will my current premium account be terminated after I move?
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- Community Legend
- 830 Views
- 2 replies
- 0 likes
- 830 Views
- 2 replies
- 0 likes
Superuser Contribution While trying renew premium subscription error state the my Card details are not registered
PlanFree/PremiumCountryIndiaDevice(Mi)Operating System( Android Marshmello) My Question or IssueHi ,I have purchased premium subscription in the month of Sept-2019.However while whiel trying to renew the subscription again for the current month its g...
- Plan Free/Premium Country India Device (Mi) Operating System ( Android Marshmello) My Question or Issue Hi , I have purchased premium subscription in the month of Sept-2019.How...
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- Community Legend
- 1359 Views
- 7 replies
- 0 likes
- 1359 Views
- 7 replies
- 0 likes
Superuser Contribution Slovakia one time payment
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacbookPro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that i buy one month later a spotify premium with one time payment and then i cant buy it....
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that...
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- Community Legend
- 564 Views
- 2 replies
- 0 likes
- 564 Views
- 2 replies
- 0 likes