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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5994 Views
  • 23 replies
  • 2 likes
  • 5994 Views
  • 23 replies
  • 2 likes

Superuser Contribution Não consigo obter Premium por problemas de pagamento

Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...

  • Newbie
  • Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por bo...
  • Peter
  • Spotify Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobros doble

No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice porque el cargo se hace en automático así que lo reportarle con mi banco n...

  • Newbie
  • No es la primera vez siempre en mi tarjeta de débito me cobraron   doble hoy me volví  a dar cuenta y en mi tarjeta de crédito  me hicieron lo mismo no pueden decir que yo lo hice...
  • Peter
  • Spotify Legend
  • 676 Views
  • 1 replies
  • 0 likes
  • 676 Views
  • 1 replies
  • 0 likes

Month-to-Month

PlanPremiumCountryU.S.A.DeviceGoogle PixelOperating SystemAndroid 9 (No idea what the name is) My Question or IssueI used to have Spotify for students, which was $5 USD/month. After I finished school, it got raised to $10 USD a month, which I have/ha...

  • Newbie
  • Plan Premium Country U.S.A. Device Google Pixel Operating System Android 9 (No idea what the name is)   My Question or Issue I used to have Spotify for students, which was $5 USD/month...
  • Billy-J
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Lost Hulu access because of the website.

I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watching" from my profile page, it would send me there a...

  • Newbie
  • I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watch...
  • Luan
  • Spotify Star
  • 1915 Views
  • 1 replies
  • 0 likes
  • 1915 Views
  • 1 replies
  • 0 likes

Solved!! Google Home Mini CAnada

I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim them until May 5th!!! CAn someone please help as I would really ...

  • Newbie
  • I just saw that Canada can get a free Google Home Mini with a premium membership.  I tried clicking on the link but it takes me to an Error 404 page.  You are supposed to be able to claim t...
  • Daniellevarro
  • Casual Listener
  • 883 Views
  • 4 replies
  • 2 likes
  • 883 Views
  • 4 replies
  • 2 likes

Does Spotify still offer a 7 day free trial?

PlanFreeCountryUSADeviceiPhone SE and Samsung ChromebookOperating SystemiOS 11, Chromw OS My Question or IssueIve come back to using Spotify after a while of using other things, and i had to create a new account because i forgot my old password. Howe...

  • Newbie
  • Plan Free Country USA Device iPhone SE and Samsung Chromebook Operating System iOS 11, Chromw OS   My Question or Issue Ive come back to using Spotify after a while of using other thin...
  • Billy-J
  • Spotify Star
  • 6711 Views
  • 1 replies
  • 0 likes
  • 6711 Views
  • 1 replies
  • 0 likes

3 months premium for 9.99€

Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.

  • Music Fan
  • Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.
  • OneByBoo
  • Roadie
  • 667 Views
  • 3 replies
  • 0 likes
  • 667 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Xbox One app

PlanFree/PremiumCountryCanada, AlbertaDeviceIPhone 6S (attempted to Redeem Code on HP Pavilion PC)Operating SystemIOS 11, INTEL CORE 7 FOR PAVILION My Question or IssueI have bought a Spotify gift card near my local store,but when I redeemed my code ...

  • Visitor
  • Plan Free/Premium Country Canada, Alberta Device IPhone 6S (attempted to Redeem Code on HP Pavilion PC) Operating System IOS 11, INTEL CORE 7 FOR PAVILION   My Question or Issue I have...
  • Luan
  • Spotify Star
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Spotify unable to identify the country i am located

Country: IrelandDevice: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to subscribe for premium duo (which was not available in Greece). Theref...

  • Newbie
  • Country: Ireland Device: Macbook Pro   My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to su...
  • OneByBoo
  • Roadie
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Ya no cuento con Plan familiar Premium y me llegó cargo del mismo a mí tarjeta

Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.

  • Newbie
  • Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.
  • Billy-J
  • Spotify Star
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Spotify from UK to UAE

Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a lot playlists. We now want to change over as our UK plan has finis...

  • Newbie
  • Hi.  I am operating on Android and my husband iPhone.  We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a l...
  • OneByBoo
  • Roadie
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Hulu subscription link not appearing

I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview that will allow me to link and activate Hulu. I hav...

  • Newbie
  • I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview ...
  • Billy-J
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu Linking issues

I’m trying to long in to my Hulu account that was linked to Spotify but it’s not giving me that option I already paid for Spotify premium But it’s not working how to get Hulu working? Anyone Thanks!PlanPremiumCountry USA DeviceiPhone 7Operating Syste...

  • Newbie
  • I’m trying to long in to my Hulu account that was linked to Spotify but it’s not giving me that option I already paid for Spotify  premium  But it’s not working how to get Hulu working? Any...
  • Katerina
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I redeem Google Home Mini?

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI purchased a premium spotify account, how do i redeem my Google Home Mini? Never received an email. The promo goes until May 31 in Canada

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I purchased a premium spotify account, how do i redeem my Google Home Mini...
  • Katerina
  • Spotify Legend
  • 478 Views
  • 3 replies
  • 0 likes
  • Google Home Mini
  • 478 Views
  • 3 replies
  • 0 likes

Superuser Contribution 0,99 cents Premium won't activate

PlanFree/PremiumCountryThe Netherlands DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueMy Spotify account did not switch to Premium after i got the 3 months for 0,99 cents deal. It says that there has been subscripted 0,99 cents on...

  • Casual Listener
  •   Plan Free/Premium Country The Netherlands   Device Samsung Galaxy S9 Operating System Android   My Question or Issue My Spotify account did not switch to Premium after i ...
  • Esmeepompert
  • Casual Listener
  • 467 Views
  • 4 replies
  • 1 likes
  • 467 Views
  • 4 replies
  • 1 likes

Got charged for family premium but it's gone

Hello,on May 17th of 2019 I got charged 14,99 euros for our family premium account. But this morning all 5 accounts went from premium to free. We don't know why and we find it strange. I've still got the proof of paying it. I can see it at the subscr...

  • Newbie
  • Hello, on May 17th of 2019 I got charged 14,99 euros for our family premium account. But this morning all 5 accounts went from premium to free. We don't know why and we find it strange. I've still g...
  • OneByBoo
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

“Win Back” offers... how to get one!?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had a Spotify free trial already, but I understand that Spotify has “win back” offers ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 1122 Views
  • 1 replies
  • 0 likes
  • 1122 Views
  • 1 replies
  • 0 likes

Hulu subscription got cancelled?

Plan:PremiumCountry: USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, So for the last few years I have been on the student premium plan which included Hul...

  • Newbie
  • Plan: Premium Country: USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  ...
  • Billy-J
  • Spotify Star
  • 532 Views
  • 1 replies
  • 0 likes
  • Hulu
    Hulu-spotify
    Subscription
  • 532 Views
  • 1 replies
  • 0 likes

Premium Account with Hulu

Hello, I have the Individual Premium Plan in the USA. I am trying to find out if I had to enable the Hulu account during the promotional period and since that period is now closed if I am no longer able to activate the Hulu subscription. I can't find...

  • Casual Listener
  • Hello,   I have the Individual Premium Plan in the USA.   I am trying to find out if I had to enable the Hulu account during the promotional period and since that period is now closed i...
  • Billy-J
  • Spotify Star
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Superuser Contribution I need steps how to subscribe premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Katerina
  • Spotify Legend
  • 626 Views
  • 5 replies
  • 0 likes
  • steps
  • 626 Views
  • 5 replies
  • 0 likes