Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 183557 Views
- 116 replies
- 12 likes
- 183557 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20827 Views
- 28 replies
- 4 likes
- 20827 Views
- 28 replies
- 4 likes
Superuser Contribution Re: Getting charged for premium when I'm already on a family plan
Hi, I was on the free trail but was late about a day to change it to the family plan. I was being charged straightaway for the premium plan since i have passed the date of the free trail. Is it possible for a refund?
- Hi, I was on the free trail but was late about a day to change it to the family plan. I was being charged straightaway for the premium plan since i have passed the date of the free trail. Is it possi...
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- Spotify Legend
- 332 Views
- 1 replies
- 0 likes
- 332 Views
- 1 replies
- 0 likes
Superuser Contribution Adesão premium duo, cobrança realizada ontem (01/04), porém hoje não consta compra no cartão
Prezados,Ontem (01/04) realizei adesão do plano premium duo, com isso foi realizada cobrança do plano no valor de R$21,90 e duas transações pendentes de R$10,00 (o que segundo vi no suporte, é normal). O que me chamou atenção é que hoje puxei o extra...
- Prezados, Ontem (01/04) realizei adesão do plano premium duo, com isso foi realizada cobrança do plano no valor de R$21,90 e duas transações pendentes de R$10,00 (o que segundo vi no suporte, é norm...
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- Moderator
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution No 1 month trial after clicking ads link on FB
After clicking Ads on FB, there is no option for 1 month trial and Charging after trailPlanFree/PremiumCountryVNDeviceIphone SEOperating SystemiOS 12 My Question or Issue
- After clicking Ads on FB, there is no option for 1 month trial and Charging after trail Plan Free/Premium Country VN Device Iphone SE Operating System iOS 12 My Question or Issue &n...
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- Moderator
- 491 Views
- 1 replies
- 0 likes
- 491 Views
- 1 replies
- 0 likes
Superuser Contribution Being charged for old account after I switched to Premium for Family.
I switched months ago, and I still have monthly charges on my credit card for my old account, which definitely isn't the Premium for Family payment: that is on my brothers card.
- I switched months ago, and I still have monthly charges on my credit card for my old account, which definitely isn't the Premium for Family payment: that is on my brothers card.
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- Moderator
- 352 Views
- 2 replies
- 0 likes
- 352 Views
- 2 replies
- 0 likes
premium to family but family not showing
PlanFree/PremiumCountryIndiaDevice(OnePlus 6t)Operating System(Android Oreo) My Question or Issuetoday I upgraded my premium account to the family but it's still showing normal premium account family is not active payment is done my normal premium ac...
- Plan Free/Premium Country India Device (OnePlus 6t) Operating System (Android Oreo) My Question or Issue today I upgraded my premium account to the family but it's still showing...
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- Roadie
- 1029 Views
- 8 replies
- 0 likes
- 1029 Views
- 8 replies
- 0 likes
Superuser Contribution Sofort payment method not working?
Plan: Premium Country: Germany DeviceMacOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to switch to Sofort for payment. I chose the bank and log in using online banking info, after I chose the Tan optisch or w...
- Plan: Premium Country: Germany Device Mac Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to switch to Sofort for payment...
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- Spotify Legend
- 1373 Views
- 3 replies
- 0 likes
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Payment
- 1373 Views
- 3 replies
- 0 likes
Superuser Contribution Premium Invite Link
i signed up for family premium 2 months ago and my husband is still unable to use the invite link sent.once it goes through to verifying the address it comes up with an error.I have tried logging out of all devices, re sending it, opened the link in ...
- i signed up for family premium 2 months ago and my husband is still unable to use the invite link sent. once it goes through to verifying the address it comes up with an error. I have tried loggin...
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- Spotify Legend
- 575 Views
- 3 replies
- 0 likes
- 575 Views
- 3 replies
- 0 likes
Superuser Contribution Lütfen Yardım
Spotify ı Deneme Sürümünü kullanıyordum ve iptal etmeyi unutmuştum kartımdan 17.99 tl para çekmiş iade nasil edebilirim premiumu iptal ettim
- Spotify ı Deneme Sürümünü kullanıyordum ve iptal etmeyi unutmuştum kartımdan 17.99 tl para çekmiş iade nasil edebilirim premiumu iptal ettim
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- Moderator
- 357 Views
- 3 replies
- 0 likes
- 357 Views
- 3 replies
- 0 likes
Upgrading to duo, saved music
PlanPremium/DuoCountryCanadaDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueHello, So I have a question about the Spotify duo accounts. I saw this question asked but not really answered in another post. I know that if I upgrade my pla...
- Plan Premium/Duo Country Canada Device Huawei P20 Pro Operating System Android My Question or Issue Hello, So I have a question about the Spotify duo accounts. I saw t...
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- Roadie
- 777 Views
- 1 replies
- 1 likes
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DuoDuo MixPlaylistssaved musicSubscription
- 777 Views
- 1 replies
- 1 likes
Tenho plano premium e pago 16,90, mas num cartao diferente veio a cobraa de 199,00 e nao reconheco.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 521 Views
- 3 replies
- 0 likes
- 521 Views
- 3 replies
- 0 likes
Can you switch from Premium to PlayStation Music ?
I previously had Premium through PlayStation Music so I was paying my Spotify with my PlayStation Store wallet. At some point, I stopped Premium because I simply was not listening enough to warrant the cost. Now I want to go back to Premium with agai...
- I previously had Premium through PlayStation Music so I was paying my Spotify with my PlayStation Store wallet. At some point, I stopped Premium because I simply was not listening enough to warrant t...
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- Music Fan
- 790 Views
- 2 replies
- 0 likes
- 790 Views
- 2 replies
- 0 likes
Superuser Contribution Problems activating Hulu with the student discount
PlanStudent PremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueWhen I went to go activate my Hulu account, I hit "I do not have a Hulu account" and then it says the "We've hit a snag." It also says "We hit a snag" if I click I ...
- Plan Student Premium Country United States Operating System Windows 10 My Question or Issue When I went to go activate my Hulu account, I hit "I do not have a Hulu account" and...
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- Moderator
- 431 Views
- 1 replies
- 0 likes
- 431 Views
- 1 replies
- 0 likes
6 months free trial not counting
Hey y'all. I was given a 6 months free trial of premium by Currys and its working just fine except it says I have no premium registered, I've registered the email and I'm using a new account and when I try to redeem another trial it says I have one a...
- Hey y'all. I was given a 6 months free trial of premium by Currys and its working just fine except it says I have no premium registered, I've registered the email and I'm using a new a...
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- Roadie
- 559 Views
- 1 replies
- 1 likes
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PremiumTrial
- 559 Views
- 1 replies
- 1 likes
Superuser Contribution Subscription
PlanStudent premium with headspace CountryUKMy Question or IssueMy subscription is £4.99 a month, but in 12 months will it automatically charge me £14.99 for Spotify and headspace or will it give me an option to renew?
- Plan Student premium with headspace Country UK My Question or Issue My subscription is £4.99 a month, but in 12 months will it automatically charge me £14.99 for Spotify and headspace or w...
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- Spotify Legend
- 536 Views
- 1 replies
- 0 likes
- 536 Views
- 1 replies
- 0 likes
Superuser Contribution Can I add headspace to a new premium subscription during the trial period?
I've just started a premium subscription which comes with a 30 day free trial period. Can I change this to a Headspace subscription and still get the 30 day free trial?
- I've just started a premium subscription which comes with a 30 day free trial period. Can I change this to a Headspace subscription and still get the 30 day free trial?
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- Spotify Legend
- 625 Views
- 1 replies
- 0 likes
- 625 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Maintaining Playlists when upgrading
I had Premium through Vodaphone. I’ve left vodaphone so want to upgrade to Premium. Will I be able to keep my library playlists or will they be lost? Also if A premium member were to upgrade to Spotify Family, & I were to join them, would I be able t...
- I had Premium through Vodaphone. I’ve left vodaphone so want to upgrade to Premium. Will I be able to keep my library playlists or will they be lost? Also if A premium member were to upgrade...
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- Moderator
- 514 Views
- 1 replies
- 0 likes
- 514 Views
- 1 replies
- 0 likes
Superuser Contribution My school doesn't show up on the Sheerid student Verification
My TasTafe school campus doesn't show up and when I just write TasTafe it says that I need to select an eligible school.
- My TasTafe school campus doesn't show up and when I just write TasTafe it says that I need to select an eligible school.
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- Spotify Legend
- 640 Views
- 1 replies
- 0 likes
- 640 Views
- 1 replies
- 0 likes
Superuser Contribution Free Hulu with Premium subscription
PlanPremiumCountryUSMy Question or IssueI am unable to access hulu. I lost my spotify + hulu subscription a couple months back after someone hacked into my account and changed my subscription. After realizing my account was changed to family plan I w...
- Plan Premium Country US My Question or Issue I am unable to access hulu. I lost my spotify + hulu subscription a couple months back after someone hacked into my account and changed my subsc...
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- Moderator
- 364 Views
- 1 replies
- 0 likes
- 364 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Student Renewed, Hulu not working
PlanStudentCountryUSA Operating SystemMac OS High Sierra 10.13.6 My Question or IssueI renewed my student subscription a few months ago but it seems like I lost access to Hulu. When I click "Start Watching" for Hulu under "My Services" it just takes ...
- Plan Student Country USA Operating System Mac OS High Sierra 10.13.6 My Question or Issue I renewed my student subscription a few months ago but it seems like I lost access to ...
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- Moderator
- 331 Views
- 1 replies
- 0 likes
- 331 Views
- 1 replies
- 0 likes
Superuser Contribution Charged 3 Times in a Month
Plan Premium Country Turkey Device Samsung Galaxy Note5 and PC Operating System Android and Windows 10 My Question or Issue Hey there, I normally use a student account and I pay for my premium around 18th of each month. But in March I had been charge...
- Plan Premium Country Turkey Device Samsung Galaxy Note5 and PC Operating System Android and Windows 10 My Question or Issue Hey there, I normally use a student account an...
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- Moderator
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes