Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40859 Views
- 20 replies
- 1 likes
- 40859 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5199 Views
- 23 replies
- 2 likes
- 5199 Views
- 23 replies
- 2 likes
Solved!! Double payment from Spotify!
So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.
- So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.
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- Spotify Star
- 1267 Views
- 3 replies
- 0 likes
- 1267 Views
- 3 replies
- 0 likes
Solved!! Premium for 0.99€ - I can´t change student subscription to 0.99 subscription
Hi I have started using spoty, when it has offer 0.99 for 3 months ( I was this Christmas). Now I have a subscripton as Student. And when I am trying to switch for todays sale "Premium for 0.99€" Spotify´s web says PlanPremium Students --> Premium fo...
- Hi I have started using spoty, when it has offer 0.99 for 3 months ( I was this Christmas). Now I have a subscripton as Student. And when I am trying to switch for todays sale "Premium for 0.99€" Spo...
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- Spotify Star
- 1606 Views
- 3 replies
- 0 likes
- 1606 Views
- 3 replies
- 0 likes
Hulu Not Included with Spotify Premium?
Plan: PremiumCountry: United States Is anyone else having this problem? I've had the Spotify Student Premium account for about 3 years. When I was notified that my student subscription was expiring, I saw that the regular Premium account would still ...
- Plan: Premium Country: United States Is anyone else having this problem? I've had the Spotify Student Premium account for about 3 years. When I was notified that my student...
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- Spotify Star
- 1517 Views
- 1 replies
- 2 likes
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Account subscriptionHelp me!Help with PremiumHuluHulu-spotifyPremiumSpotify Doesn't Work
- 1517 Views
- 1 replies
- 2 likes
Upgrading to family
PlanPremium with HuluCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I upgrade to a family premium subwill it negate my Hulu/Spotify Subscription?
- Plan Premium with Hulu Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Spotify Star
- 706 Views
- 1 replies
- 0 likes
- 706 Views
- 1 replies
- 0 likes
Am I banned from buying premium?
I cant buy any kind of premium it always gives an error soth no reason please i need help. I dont have any problems with bank i used lots of cardsPlanFree/PremiumCountryTurkeyDevice(Samsung Galaxy J8)Operating System( Android 9.0)
- I cant buy any kind of premium it always gives an error soth no reason please i need help. I dont have any problems with bank i used lots of cards Plan Free/Premium Country Turkey Device (Samsu...
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- Spotify Star
- 810 Views
- 1 replies
- 0 likes
- 810 Views
- 1 replies
- 0 likes
Bought subscription for 3 months premium(testing out) but spotify never activated
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan you guys give me a refund or activate my spotify premium for 3 months, please. If you nee...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can you...
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- Spotify Star
- 1101 Views
- 3 replies
- 0 likes
- 1101 Views
- 3 replies
- 0 likes
Don’t have to pay, money refound
PlanPremiumCountryColombia Device(iPhone 6Operating System(iOS 10 My Question or Issue I apply to the promotion, here in Colombia, 3 months by $900 pesos, but in the registration appear a message that said that I couldn’t apply to thins promotion but...
- Plan Premium Country Colombia Device (iPhone 6 Operating System (iOS 10 My Question or Issue I apply to the promotion, here in Colombia, 3 months by $900 pesos, but in ...
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- Regular
- 872 Views
- 1 replies
- 0 likes
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cobro
- 872 Views
- 1 replies
- 0 likes
1 Spotify account. 2 Amazon Echo Dots
PlanPremiumCountryUSADeviceAmazon Echo Dot (3rd Gen)Operating System I have 1 Spotify account and 2 Amazon Echo Dots (3rd Gen). One of my Echo Dots is at home, and one is in my office. Can i use my 1 spotify premium account on both dots (at seperate ...
- Plan Premium Country USA Device Amazon Echo Dot (3rd Gen) Operating System I have 1 Spotify account and 2 Amazon Echo Dots (3rd Gen). One of my Echo Dots is at home, a...
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- Regular
- 1792 Views
- 5 replies
- 0 likes
- 1792 Views
- 5 replies
- 0 likes
Spotify Student (SOMEONE PLEASE HELP)
Okay so i have upgraded my account. and online on a web browser the account shows that it is upgraded and has the student discounted plan. but when i try and log into spotify via the iphone app or the app on my computer it will not register that i ha...
- Okay so i have upgraded my account. and online on a web browser the account shows that it is upgraded and has the student discounted plan. but when i try and log into spotify via the iphone app or th...
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- Community Legend
- 1196 Views
- 3 replies
- 0 likes
- 1196 Views
- 3 replies
- 0 likes
family plan won’t download music for offline listening
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Roadie
- 1170 Views
- 1 replies
- 0 likes
- 1170 Views
- 1 replies
- 0 likes
Spotify + hulu
so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away
- so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away
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- Spotify Star
- 533 Views
- 1 replies
- 0 likes
- 533 Views
- 1 replies
- 0 likes
Spotify website shows premium but app shows free
PlanPremiumCountryUSDeviceIphone 7 Operating SystemIOS 12.2 My Question or IssueHi, I just signed up for premium for students, logging into the website shows my premium account but logging in with the same login info in the app shows the subscription...
- Plan Premium Country US Device Iphone 7 Operating System IOS 12.2 My Question or Issue Hi, I just signed up for premium for students, logging into the website shows my premium ...
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- Spotify Star
- 724 Views
- 7 replies
- 0 likes
- 724 Views
- 7 replies
- 0 likes
Solved!!Superuser Contribution Premium just stopped working on phone
PlanPremiumCountry DeviceS10eOperating SystemAndroid My Question or IssueSo, Ive had spotify Premium for several years now, same payment method and everything has always worked fine. Now on my phone I dont have premium, lost my downloads and Ive trie...
- Plan Premium Country Device S10e Operating System Android My Question or Issue So, Ive had spotify Premium for several years now, same payment method and everything ha...
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- Spotify Legend
- 689 Views
- 2 replies
- 0 likes
- 689 Views
- 2 replies
- 0 likes
Why can’t I pay with PaySafe Card?
PlanFreeCountryGermanyDeviceiPhone 6sOperating SystemiOS 12.3 My Question or IssueHello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I hope some of you guys could help me.
- Plan Free Country Germany Device iPhone 6s Operating System iOS 12.3 My Question or Issue Hello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I ho...
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- Roadie
- 372 Views
- 1 replies
- 0 likes
- 372 Views
- 1 replies
- 0 likes
3 Month Plan only payable by Paysafecard?
I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard? 1. What the heck is that and who even uses it?2. Why can't I just use my credit card or pay...
- I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard? 1. What the heck is that and wh...
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- Roadie
- 618 Views
- 1 replies
- 0 likes
- 618 Views
- 1 replies
- 0 likes
Reset Previous Test Phase
Hi everyone, about two years ago I already started a test peroid (PayPal as payment method).Now, I am looking forward to switch over to Spotify with my entire family. I tried to re-activate a test period connected to my PayPal account but I'll get an...
- Hi everyone, about two years ago I already started a test peroid (PayPal as payment method). Now, I am looking forward to switch over to Spotify with my entire family. I tried to r...
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- Spotify Star
- 394 Views
- 1 replies
- 0 likes
- 394 Views
- 1 replies
- 0 likes
Can't get premium on phone and tried everything
Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried uninstalling and reinstalling, no luck. Tried a new pas...
- Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried unin...
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- Spotify Star
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
3 month premium pay issue for Turkey
i cant pay for premium acc please helpPlanFree/PremiumCountryturkeyDevice(iPhone 5s)Operating System(iOS 12.2 My Question or Issue
- i cant pay for premium acc please help Plan Free/Premium Country turkey Device (iPhone 5s) Operating System (iOS 12.2 My Question or Issue
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- Spotify Star
- 383 Views
- 1 replies
- 0 likes
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Premium
- 383 Views
- 1 replies
- 0 likes
Premium offer
PlanFree/PremiumCountryGreece My Question or IssueI received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not satisfy the criteria. The offer is not eligible for premium accounts who ca...
- Plan Free/Premium Country Greece My Question or Issue I received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not sa...
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- Newbie
- 698 Views
- 2 replies
- 1 likes
- 698 Views
- 2 replies
- 1 likes
subscription is not working
I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device
- I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device
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- Newbie
- 888 Views
- 2 replies
- 0 likes
- 888 Views
- 2 replies
- 0 likes