Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My six-month plan is approximately two-thirds complete. While I anticipated three or four months remaining, Spotify has reverted my subscription to the standard plan.
Visitor
My six-month plan is approximately two-thirds complete. While I anticipated three or four months remaining, Spotify has reverted my subscription to the standard plan.
Maxim
Spotify Star
616 Views
1 replies
0 likes
For example some percentage discount if you buy 3+ top ups at once? Is there any such discount?
Visitor
For example some percentage discount if you buy 3+ top ups at once? Is there any such discount?
Maxim
Spotify Star
453 Views
1 replies
0 likes
Getting ads every 2 songs. Still the same as Spotify free.
Visitor
Getting ads every 2 songs. Still the same as Spotify free.
Maxim
Spotify Star
316 Views
1 replies
0 likes
I want to purchase an audio book.It says I can’t on the app. How do I get this sorted?
Visitor
I want to purchase an audio book. It says I can’t on the app. How do I get this sorted?
Maxim
Spotify Star
363 Views
1 replies
0 likes
PlanDuoCountryFinlandDeviceIphone 13 Operating System(iOS 18,2) My Question or Issue I just cancelled my duo premium and it will be deactivated on 3rd of February. I got an invite from my girlfriend to join her Duo account but the activation fails wh...
Newbie
Plan Duo Country Finland Device Iphone 13 Operating System (iOS 18,2) My Question or Issue I just cancelled my duo premium and it will be deactivated on 3rd of February...
Jose_M
Spotify Star
536 Views
1 replies
0 likes
Spotify directs UK schools to www.soundtrackyourbrand.com if they want to play background music, for example in the school canteen or corridors because the licences are for personal use and Spotify don't have the rights in the first place to give you...
Casual Listener
Spotify directs UK schools to www.soundtrackyourbrand.com if they want to play background music, for example in the school canteen or corridors because the licences are for personal use and...
Victoriaalander
Newbie
11924 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Joan
Moderator
584 Views
2 replies
0 likes
It keeps saying payment failed but I have money. It won’t let me process my payment even after clicking “complete purchase” a bunch of times.
Visitor
It keeps saying payment failed but I have money. It won’t let me process my payment even after clicking “complete purchase” a bunch of times.
Bittencourt
Spotify Star
519 Views
1 replies
0 likes
I paid for the premium subscription but it is not showing on any device, ie: online or on my phone
Visitor
I paid for the premium subscription but it is not showing on any device, ie: online or on my phone
Jose_M
Spotify Star
756 Views
3 replies
1 likes
Cancelei minha conta Spotify Premium Individual, e ainda está cobrando. No meu perfil aparece como Spotify Free, mas ainda sim cobrou.
Visitor
Cancelei minha conta Spotify Premium Individual, e ainda está cobrando. No meu perfil aparece como Spotify Free, mas ainda sim cobrou.
Bittencourt
Spotify Star
133 Views
1 replies
0 likes
Ads kept playing when I was listening to music even though I had Premium Mini It happened on Macbook M1 & Window 10 PC Spotify App
Newbie
Ads kept playing when I was listening to music even though I had Premium Mini It happened on Macbook M1 & Window 10 PC Spotify App
Not applicable
3911 Views
7 replies
2 likes
Hi I have been charged extra (sdg 11.29) instead of (Sgd 10.28) for my premium individual for 2 months
Visitor
Hi I have been charged extra (sdg 11.29) instead of (Sgd 10.28) for my premium individual for 2 months
Jose_M
Spotify Star
116 Views
1 replies
0 likes
PlanPremiumCountryUK My Question or IssueI cancelled my subscription and joined Tidal over a week ago, but have just been charged another month. Does anyone know why this would happen and if there’s a way of contacting Spotify to get a refund? Thanks...
Visitor
Plan Premium Country UK My Question or Issue I cancelled my subscription and joined Tidal over a week ago, but have just been charged another month. Does anyone know why this would happe...
Jose_M
Spotify Star
466 Views
1 replies
0 likes
Cuando ingreso a la aplicación y presiono en el banner me dirige a una página en la que me dice que la página no está disponible y por ende no puedo canjear mis meses de Spotify premium, tengo la aplicación actualizada y cumplo con los requisitos seg...
Visitor
Cuando ingreso a la aplicación y presiono en el banner me dirige a una página en la que me dice que la página no está disponible y por ende no puedo canjear mis meses de Spotify premium, tengo la apl...
Joan
Moderator
1560 Views
1 replies
0 likes
Desde el mes de novimebre del 2024 hasta enero del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan familiar. asi que pido de la manera mas encarecida que se me...
Visitor
Desde el mes de novimebre del 2024 hasta enero del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan fam...
Jose_M
Spotify Star
554 Views
1 replies
0 likes
I'm trying to upgrade to premium but my options are not in US dollars even thought US is set as my country
Visitor
I'm trying to upgrade to premium but my options are not in US dollars even thought US is set as my country
Maxim
Spotify Star
129 Views
1 replies
0 likes
Hello, my name is Gabriel, from Brazil. I'm thinking about signing up for the individual premium plan, where you make a single payment for three months via PIX, which is like a bank slip. What happens after the three-month period ends? If I want to c...
Newbie
Hello, my name is Gabriel, from Brazil. I'm thinking about signing up for the individual premium plan, where you make a single payment for three months via PIX, which is like a bank slip. What happen...
TanyaS
Spotify Star
170 Views
1 replies
0 likes
I really like this platform, but the issues with different accounts are really FRUSTRATING!I had a duo account so my daughter could use it as well. My wife uses it so rarely that this has worked well.My daughter (13 years old) bought us a $99 gift ca...
Casual Listener
I really like this platform, but the issues with different accounts are really FRUSTRATING! I had a duo account so my daughter could use it as well. My wife uses it so rarely that this has wor...
Paperpeople
Casual Listener
241 Views
2 replies
0 likes
Désolant…même en re-certifiant le paiement valide et accepté vous me répondez que je perdrai bientôt mon abonnement PremiumDuo…Y-a t’il un pilote dans l’avion? Ou êtes-vous soumis seulement à l’IA ???Merci de me donner une réponse claire.Pour mémoire...
Visitor
Désolant…même en re-certifiant le paiement valide et accepté vous me répondez que je perdrai bientôt mon abonnement Premium Duo… Y-a t’il un pilote dans l’avion? Ou êtes-vous soumis seulement à l’I...
Novy
Moderator
92 Views
1 replies
0 likes
Ik heb een vraag wordt mijn abonnement vanaf de 25 januari gestopt
Visitor
Ik heb een vraag wordt mijn abonnement vanaf de 25 januari gestopt
Ximzend
Spotify Star
116 Views
1 replies
0 likes