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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75182 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140219 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80564 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269851 Views
159 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueevery time i want to renew my sub cause i cancelled it and wanted to renew it but always say ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue every t...
Spotify Legend
580 Views
1 replies
0 likes
Hello, I always subscribe to spotify with a gift card (10€) but this time, it doesn't work. The card is active (the ticket says so) and it was bought in the same country, today. My account is set in the right country as well.I've tried to enter the c...
Hello, I always subscribe to spotify with a gift card (10€) but this time, it doesn't work. The card is active (the ticket says so) and it was bought in the same country, today. My account is set i...
Community Legend
1504 Views
3 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueI was trying to claim my Premium offer from Xbox Ultimate and I didn’t have m...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue I...
Moderator
903 Views
3 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 8 & 10Operating SystemWindows 10My Question or IssueWhat are the rules exactly of one user having 2 accounts within the family plan? I am wondering because we have 2 scenarios in my house hold whe...
Plan Premium Country The Netherlands Device Samsung Galaxy 8 & 10 Operating System Windows 10 My Question or Issue What are the rules exactly of one user having 2 accounts within the...
Spotify Legend
365 Views
1 replies
0 likes
CountryTurkeyDevice(Samsung Galaxy Note 5)Operating System(It should be Marshmallow ) My Question or IssueTwo days ago, family premium money was taken from my ininal card. and there was no family premium my card was registered with. I want you to hel...
Country Turkey Device (Samsung Galaxy Note 5) Operating System (It should be Marshmallow ) My Question or Issue Two days ago, family premium money was taken from my ininal card. a...
Spotify Legend
441 Views
2 replies
0 likes
Buongiorno,A febbraio ho richiesto la prova dell'abbonamento premium per tre mesi. Dopo circa due settimane mi è arrivata una notifica secondo cui avrei dovuto modificare il Paese (Vivevo in Spagna prima, adesso in Italia). Dopo aver modificato il pa...
Buongiorno, A febbraio ho richiesto la prova dell'abbonamento premium per tre mesi. Dopo circa due settimane mi è arrivata una notifica secondo cui avrei dovuto modificare il Paese (Vivevo in Spagna...
Spotify Legend
376 Views
1 replies
0 likes
Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy premium subscription was going to expire in a few days so I upgraded to a family subscription now all my p...
Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My premium subscription was...
Spotify Star
403 Views
1 replies
0 likes
So today i went to redeem a code on Spotify. It was everything okay, Spotify let me go after I right the code and pass the (I'm not a robot). But after I clicked confirm it appeared a message about the plan that I am choosing so I remembered that may...
So today i went to redeem a code on Spotify. It was everything okay, Spotify let me go after I right the code and pass the (I'm not a robot). But after I clicked confirm it appeared a message about t...
Spotify Star
398 Views
1 replies
0 likes
Tengo el plan premium familiar pero me olvide de pagar y me pasaron la cuenta, ayer ya acredite el pago en la tarjeta que tengo puesta pero mi cuenta todavía sigue pausada y ya me descontaron, alguna solución?
Tengo el plan premium familiar pero me olvide de pagar y me pasaron la cuenta, ayer ya acredite el pago en la tarjeta que tengo puesta pero mi cuenta todavía sigue pausada y ya me descontaron, alguna...
Moderator
383 Views
1 replies
0 likes
Plan Premium Country India Device Sony Xperia XA1 Plus Operating System Android 8.0.0 My Question or Issue I don't see the premium feature activated even after re-login to the account.
Plan Premium Country India Device Sony Xperia XA1 Plus Operating System Android 8.0.0 My Question or Issue I don't see the premium feature activated even after re-...
Moderator
458 Views
1 replies
0 likes
My Question or Issue Can I please know why I have been charged IDR 79.000 and have never been notified if I wanted to extend my subscription? I already cancel my subscribe after using premium for family but Spotify taking my payments and yet not givi...
My Question or Issue Can I please know why I have been charged IDR 79.000 and have never been notified if I wanted to extend my subscription? I already cancel my subscribe after using premium for f...
Community Legend
2127 Views
7 replies
0 likes
It doesnt work the update button, so im not able to subscribe aggain my credit card!!
It doesnt work the update button, so im not able to subscribe aggain my credit card!!
Community Legend
837 Views
5 replies
1 likes
PlanPremiumCountryFinland DeviceiPhone My Question or IssueHey! So I got a notification on Spotify saying “your payment has failed” and that I would lose my premium soon. As advised, I tried to update my payment details but it still keeps on saying “...
Plan Premium Country Finland Device iPhone My Question or Issue Hey! So I got a notification on Spotify saying “your payment has failed” and that I would lose my premium so...
Spotify Legend
409 Views
1 replies
0 likes
Se me cobró 2 veces spotify en mi última cuenta. $3.494 y $3.495 respectivamente. Con 2 códigos de compra diferentes. ¿por qué? ¿qué puedo hacer?. No he hecho nada aparte de escuchar música en la app.
Se me cobró 2 veces spotify en mi última cuenta. $3.494 y $3.495 respectivamente. Con 2 códigos de compra diferentes. ¿por qué? ¿qué puedo hacer?. No he hecho nada aparte de escuchar música en la app...
Spotify Legend
814 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceXbox One S / PCOperating SystemWindows 10My Question or IssueI got a message from Xbox Live a couple of days ago mentioning 6 months of Spotify Premium was available for free for any Xbox Game Pass Ultimate users. I went to...
Plan Free Country Canada Device Xbox One S / PC Operating System Windows 10 My Question or Issue I got a message from Xbox Live a couple of days ago mentioning 6 months of Spotify Premium wa...
Community Legend
1516 Views
1 replies
0 likes
Hello. I have been double charged this month on the 12th and 13th of may which you can see on attached bank account sheet. Would you please correct and solve this issue. Thanks in advance.
Hello. I have been double charged this month on the 12th and 13th of may which you can see on attached bank account sheet. Would you please correct and solve this issue. Thanks in advance. ...
Spotify Star
531 Views
1 replies
0 likes
Adquiri hoje o Plano Premium, mas quero cancelá-lo e preciso do reembolso. Como devo proceder já que não há essa opção no site do Spotify?obrigado.
Adquiri hoje o Plano Premium, mas quero cancelá-lo e preciso do reembolso. Como devo proceder já que não há essa opção no site do Spotify? obrigado.
Spotify Star
391 Views
1 replies
0 likes
HiThis morning I had a problem with premium subscribe. I have created a new account (for error) and now I can't use free three mounth gratis on my principal account.How I can delete the premium offer on newest account, and apply premium offer on my o...
Hi This morning I had a problem with premium subscribe. I have created a new account (for error) and now I can't use free three mounth gratis on my principal account. How I can delete the premium o...
Roadie
451 Views
3 replies
0 likes
I would very much like to get a family plan for myself and my two daughters, but I am separated from their mum and they only live with me part of the time. How will this work with Family Plan, or am I not able to use the family plan because of the sp...
I would very much like to get a family plan for myself and my two daughters, but I am separated from their mum and they only live with me part of the time. How will this work with Family Plan, or am ...
Spotify Star
761 Views
1 replies
0 likes
PlanPremiumCountry DeviceXiaomi Note 8 ProOperating SystemAndroid My Question or IssueSorry for my bad english. My free trial is ended but i changed my cards. I should change my card information. When i click to premium page i can't see personal acc....
Plan Premium Country Device Xiaomi Note 8 Pro Operating System Android My Question or Issue Sorry for my bad english. My free trial is ended but i changed my cards. I should c...
Casual Listener
709 Views
2 replies
0 likes
