Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Buy the premium family code from my cell phone, and delete the message by mistake.How can I recover it?Thank you.
Hi Team! I cannot pay anymore and I tried many things let me explain; Tried with different debit, credit cardsTried in different browsers and with incognito modeContacted with my Bank customer help and they said it's not about usMy country setting is...
My Question or Issue I currently have the Premium for Family for my girlfriend and I. I saw the option for the Premium for Student and the Hulu option. Because I am a student, I checked the Student option and was verified, am I still able to get the ...
My boyfriend is trying to add my account onto his family plan and on safari, it says it worked but on my app, it still says premium trial. I just wanted to make sure that I am actually on his family plan.
Hi guys! I just wanted to ask if you have tried using Globe Prepaid Load to subscribe to the One Yr Spotify Premium? I recharged my Globe with Php1,600 in order for me to use the 12 month subscription but only the Php129 has the option for Globe Load...
PlanPremiumCountry IndonesiaDeviceXiomi Redmi S2Operating SystemAndroid Oreo My Question or Issue Hi, Im trying subscibe to a Premium Service using my Indosat Oredoo credit, after i entry Pin number send by SMS there are no respond from Subscibe form...
I used to have Spotify premium then when I brought my new iPhone and signed back in I said I only have the free version on my account. However Spotify have still taken payments of £9.99 for the last 3 months now despite me now being able to access pr...
My Question or IssueI signed up for a student account, after my free trial expired I was charged for a premium account yesterday (27/10/2018). Could you kindly refund the excess or use it for the next payment.
PlanFreeCountry TURKEYDevice(iPhone 7, Pc)Operating System(iOS 12, Windows 10.) My Question or Issue I was using Vodafone 3 Month free after payment campain this month is my 7th month. I paid for premium this month (13.99 turkish lira) but my account...
PlanPremium StudentCountry USADeviceOnePlus 5t/PCOperating SystemAndroid Oreo/Win 10 My Question or Issue So on August 13th I got the email to renew my student subscription and I did so like I've done the past 3 years. This month and the last month I...
spotify hesabım için 2 farklı kredi kartımdan ödeme alınıyor birisinin iptalini fazla ödemelerin geri iadesini talep ediyorum.
I'm in Belgium and will be for the next few months.i've decided to join Spotify, but when I try to use my Italian credit card (I'm Italian and and I don't have a bank account here in Belgium), it says it cannot accept my payment because the card is n...
PlanFree and PremiumCountry Deviceiphone 7, hp computer and ipadOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a free account that is connected with my Facebook account and a Premium Account that I am paying for. ...
PlanPremiumCountry US and moved to SADevice(iPhone Operating System(iOS 10) My Question or Issue since Spotify now available in Suadi Arabia I'm going to change country but I`m afraid that changing countries could delete some songs on my music librar...
Planpremium familar País MéxicoDispositivosony xperia XA1 PLUSSistema operativoandroid Mi pregunta o problema se supone que le cargaron a la tarjeta de mi mamá el monto de $149 por la suscricpion del plan familar, pero no tenemos el servicio de spoti...
PlanFreeCountry EgyptDeviceOperating Systemwindows 10 My Question or Issue Recently spotify launched in middle east and I wanted to go premium with my account but I didn't find any discount for college students like the us version so is there a disco...
PlanPremiumCountry Greece My Question or Issue Hello, so I confirmed that I'm a student in Greece so that I can have the discount on Premium but the thing is that I'm from Cyprus studying here in Greece and my VISA card is from a Cypriot Bank! I can'...
Hello, I've bought Premium for spotify, in my laptop website it shows me that the plan is Premium but in my phone it tells me that its FREE.I use iPhone 8 with the latest update of Spotify app. What could be the problem ?? Thanks in Advance.
Hi20 days ago I bought Spotify premium from my phone's service provider, the problem is the credit have been deducted from my account, but I haven't got the subscription yet. I have tried deleting the app and installing it again and loging out of the...
Good Afternoon, I’ve had the same premium Spotify account for almost 3 years and it all of a sudden switched to the free plan. My subscription is still active according to my iTunes account as well as my bank statements. I’ve tried logging out/in, re...