Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountry DeviceI used my windows 10 laptopOperating SystemWindows 10 My Question or IssueHello,I've tried for hours to find solutions on here and opened many links and followed advice that was already shared. But nothing seems to be wo...
Visitor
Plan Free/Premium Country Device I used my windows 10 laptop Operating System Windows 10 My Question or Issue Hello, I've tried for hours to find solutions on here and opened...
Mario
Spotify Legend
700 Views
1 replies
0 likes
Bonjour la communauté ! J'ai un compte premium payé mensuellement depuis plusieurs années (France). Ayant changé de carte, le dernier paiement n'a pas fonctionné. J'ai donc actualisé mes coordonnées bancaires et bien que ce soit toujours indiqué "Pai...
Visitor
Bonjour la communauté ! J'ai un compte premium payé mensuellement depuis plusieurs années (France). Ayant changé de carte, le dernier paiement n'a pas fonctionné. J'ai donc actualisé mes coo...
Petya
Community Legend
7298 Views
1 replies
0 likes
Pedí una prueba de 60 días gratis, leí los términos y condiciones y decía que no se me cobraría nada hasta terminar el periodo de prueba que es el 04-06-2019 y se me hizo un cargo en mi tarjeta de suscripción premium el mismo día que hice mi cuenta y...
Newbie
Pedí una prueba de 60 días gratis, leí los términos y condiciones y decía que no se me cobraría nada hasta terminar el periodo de prueba que es el 04-06-2019 y se me hizo un cargo en mi tarjeta de su...
Ivan
Spotify Legend
3368 Views
3 replies
0 likes
hello, why didn't I get a 3 month free premium? it was written that when I buy for a month I get 3 months free ...
Casual Listener
hello, why didn't I get a 3 month free premium? it was written that when I buy for a month I get 3 months free ...
Billy-J
Spotify Star
1139 Views
3 replies
0 likes
PlanPremiumCountryColombiaDeviceiPhone 8 Plus Hey! I'm not sure if I can post payment issues here, but I couldn't find any other item.Well, I have the following problem: Recently, I cancelled my credit card and got another one, so I tried to change m...
Visitor
Plan Premium Country Colombia Device iPhone 8 Plus Hey! I'm not sure if I can post payment issues here, but I couldn't find any other item. Well, I have the following problem: Recently...
Billy-J
Spotify Star
469 Views
1 replies
0 likes
My Question or Issue I bought a 3 month membership yesterday in Los Angeles CA and when I was redeeming the code it told me it couldn’t redeem it so I called and the lady told me it’s ready to be activated but theirs a issue with the PIN ID because I...
Visitor
My Question or Issue I bought a 3 month membership yesterday in Los Angeles CA and when I was redeeming the code it told me it couldn’t redeem it so I called and the lady told me it’s ready ...
Billy-J
Spotify Star
480 Views
1 replies
0 likes
Hi, got a mail from an account that seems to be Spotify Support but I'm not sure if it's not a scam. The button re-directs to a page: larsen. com. ar/ prueba/ ipaltam/ html/ (without spaces), the mail itself comes from a sender named "no-reply (at) i...
Visitor
Hi, got a mail from an account that seems to be Spotify Support but I'm not sure if it's not a scam. The button re-directs to a page: larsen. com. ar/ prueba/ ipaltam/ html/ (without spaces), the mai...
Emilia_8
Community Legend
953 Views
1 replies
0 likes
olá,mudei a forma de pagamento para boleto e gostaria de saber se irá chegar por email ou terei q gerar um todo mês pq o primeiro n chegou
Visitor
olá,mudei a forma de pagamento para boleto e gostaria de saber se irá chegar por email ou terei q gerar um todo mês pq o primeiro n chegou
Bittencourt
Spotify Star
783 Views
1 replies
0 likes
PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10 My Question or IssueWhy do I have to listen to aggressive political ads when I pay a premium account. You angry me today !!!Political advertisements of SMER and VLAST Today 7:30 (CET) twice...
Casual Listener
Plan Premium Country Slovakia Device PC Operating System Windows 10 My Question or Issue Why do I have to listen to aggressive political ads when I pay a premium account. You angry m...
Billy-J
Spotify Star
667 Views
3 replies
0 likes
PlanFreeCountryNetherlandsDeviceSamsungGalaxy 7Operating SystemAndroid Oreo My Question or IssueCan't get 3 months free
Visitor
Plan Free Country Netherlands Device SamsungGalaxy 7 Operating System Android Oreo My Question or Issue Can't get 3 months free
Emilia_8
Community Legend
410 Views
1 replies
0 likes
Hola buen día, he intentado pagar mi cuenta Premium con mi tarjeta de crédito habitual y no me deja, intente con otra tarjeta y tampoco me es posible, alguien me puede ayudar, saludos que tengan un buen día
Newbie
Hola buen día, he intentado pagar mi cuenta Premium con mi tarjeta de crédito habitual y no me deja, intente con otra tarjeta y tampoco me es posible, alguien me puede ayudar, saludos q...
Xenia
Moderator
836 Views
3 replies
0 likes
PlanFreeCountryQatarDeviceiPhone x and Alienware laptop I bought a Spotify gift card 10 dollar (us) from my local provider of technology and gift cards, when I tried redeeming it, it didn't work and said: Something went wrong. Try again, or get help....
Casual Listener
Plan Free Country Qatar Device iPhone x and Alienware laptop I bought a Spotify gift card 10 dollar (us) from my local provider of technology and gift cards, when I tried...
Katerina
Spotify Legend
1444 Views
3 replies
0 likes
PlanPremiumCountryPolandDeviceMI 8 LITEOperating SystemAndroid My Question or IssueI wanted to switch my premium plan to duo but like 3 days ago i payed for my normal premium.I was wondering that if i switch to duo will the remaining days be upgraded...
Visitor
Plan Premium Country Poland Device MI 8 LITE Operating System Android My Question or Issue I wanted to switch my premium plan to duo but like 3 days ago i payed for my normal premium...
Billy-J
Spotify Star
391 Views
1 replies
0 likes
PlanPremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I subscribed to the premium plan but did not receive the 3 month offer. How can I rec...
Casual Listener
Plan Premium Country Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I ...
Billy-J
Spotify Star
687 Views
3 replies
0 likes
When I first got Spotify I got a free 30 day trial on premium, the thing is, it never gave me offline listening. It been 2 weeks since I’ve had my free trial and I’m really annoyed now because I can’t skip songs that I don’t want and I can’t play son...
Visitor
When I first got Spotify I got a free 30 day trial on premium, the thing is, it never gave me offline listening. It been 2 weeks since I’ve had my free trial and I’m really annoyed now because I can’...
Brunelicia
Community Legend
505 Views
1 replies
0 likes
I had paid for Premium access yesterday and 119 got deducted from my account. But I havent received any intimation from Spotify in email or in the app or web profile. Now I have bought Family access and I would like that amount to be refunded irrespe...
Visitor
I had paid for Premium access yesterday and 119 got deducted from my account. But I havent received any intimation from Spotify in email or in the app or web profile. Now I have bought Family access ...
Mario
Spotify Legend
1086 Views
1 replies
0 likes
Hello everybody, i have an issue. I am from Germany but life an study in Austria. I wanted to create a Spotify Premium Student Account. My Austrian Student Identity already got verified. Problem now is, that i can't finish because my German Mastercar...
Casual Listener
Hello everybody, i have an issue. I am from Germany but life an study in Austria. I wanted to create a Spotify Premium Student Account. My Austrian Student Identity already got verified. Pro...
Maxim
Spotify Star
370 Views
1 replies
0 likes
I've paid my subscription and when i open spotify they still ask me to pay it , can you help me with that ?
Visitor
I've paid my subscription and when i open spotify they still ask me to pay it , can you help me with that ?
Brunelicia
Community Legend
746 Views
1 replies
0 likes
I had to change my credit card, I have a premium account but when I try to update the payment information it does not give me the option of continuing with Premium account of 10$ a month, I can only buy Premium Family account, which I have no use for...
Casual Listener
I had to change my credit card, I have a premium account but when I try to update the payment information it does not give me the option of continuing with Premium account of 10$ a month, I can...
Ivan
Spotify Legend
489 Views
4 replies
0 likes
I really really need help. :((
Visitor
I really really need help. :((
Petya
Community Legend
407 Views
2 replies
0 likes