Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Plan Free/Premium monthlyCountry Australia DeviceiPhone 8+ My Question or Issue I haven’t used Spotify since my free subscription ended quite a while back. Can u tell me what a Premium subscription offers & how much per month it costs. Thanks
PlanPremiumCountry FranceDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue I would like to know if I cancel my subscription now, I would go directly to spotify free ?because I already paid this month until 17/11/2018 and if I fish it now ...
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentarmos ajudar.PlanoGrátis / PremiumPaís Brasil para Taiwan Dispositivo Sistema Minha pergunta ou problema
Ik heb mijn KPN contract met Spotify Premium beëindigd (gaat vandaag in). Hoe moet ik betaling gegevens doorgeven aan Spotify zodat ik van mijn account kan blijven gebruikmaken? Bedankt!
how can i purchase a subscription for my father (israel)?
Buenas tardes! Me di de baja de Premium a finales de septiembre antes de que me cobrarán el siguiente mes. Y he visto un cargo de 36 euros!!!! Eso Porq??? Gracias
Hola, anteriormente contaba con spotify universitario, pero mi familia creó una plan para nosotros, al haber aceptado el plan familiar quedó eliminada la suscripción del plan universitario que tenía?
Hola a todos. Mi nombre es Paulina y soy de Chile. Pagué mi cuenta de spotify como todos los meses pero ahora me quitaron el premium. Quien me puede ayudar?
Hola:¿Se puede oir Spotify en un negocio donde concurren clientes?En ese caso: ¿Qué tipo de suscripción es necesaria para estar dentro de la legalidad? Saludos
Alguien me puede aclarar porque me vino más este mes para pagar ?
Estoy pagando una cuenta premiun y cuando entro a mi perfil desde navegador aparece que si estoy pagando pero al momento de querer escuchar una cancion o descargarla en la app de android me aparece que estoy usando el modo gratisComo puedo arreglarlo...
Hola soy subscriptora de preium desde hace mas de 2 años y este mes no puedo acceder a mi cuenta premium, sin embargo el cobro mensual si que me lo han pasado.Agradeceria que me restauraran la cuenta lo antes posible. Un saludo
PlanPremiumCountryMalaysia DeviceHuawei Nova 2iOperating SystemAndroid My Question or Issue i have been charged twice as per my plan is subscribed via my mobile provider.at the same time i have been charged to my card as well.please rectify
My Question or Issue I've been trying to buy a Premium 12 mo. subscription, but when I try to purchase it the transaction will not go through. There is no issue with my cards. I am not entering the card information wrong. I've tried on a couple of di...
I just signed up for the trial, thinking that it was the $1 for 3 months for students. But my account is showing that the trial is only for one month. How do I get that fixed?
I had a Premium account and my wife and son signed up for a free account, i then got Spotify Premium for Family and invited them but they still cant listen to their own music on ipad and phone while i'm listening to music on my phone, it just shows w...
Hello I choose PayPal in payment select and after login i have this screen (show attachment) I not to add my card to paypal because i don't want. I have on paypal account money for buy premium.
This is absolutely not okay. I don understand why it's making me pay again when I cancelled it because THEY HAVE BEEN PULLING NON EXISTENT MONEY OUT OF MY BANK ACCOUNT AND OVERDRAWING IT 4 DIFFERENT TIMES NOW. I AM FURIOUS. I cancelled this a week ag...
PlanFree/PremiumCountry Australia DeviceGalaxy note 8Operating System Android Oreo My Question or IssueWhy is spotify so useless . Paid for premium service and got nothing . Outrageous site to navigate customer service is pathetic . Spotify must be r...
Hi i just received this email this morning, what do i have to do with this fishing ?
