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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75229 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80618 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270054 Views
159 replies
13 likes
I currently subscribed an individual premium account with a partner company Singtel in Singapore. Will my playlists be deleted if I cancel my singtel account and I subscribe the family premium directly with Spotify? I use iPhone for my playlist
I currently subscribed an individual premium account with a partner company Singtel in Singapore. Will my playlists be deleted if I cancel my singtel account and I subscribe the family premi...
Spotify Legend
1349 Views
1 replies
0 likes
I am a paying premium member so I should not see or hear any ads. I don't care about the information on your support site that says "some podcasts may have third-party advertising or sponsorship messages within their episodes", because you didn't dis...
I am a paying premium member so I should not see or hear any ads. I don't care about the information on your support site that says "some podcasts may have third-party advertising or sponsorship mess...
Spotify Legend
1034 Views
1 replies
1 likes
i updated my payment info and my usual charge date was the 28th of every month but it took out the money on the 6th after I updated. Will the 6th be my new charge date? I need to know for financial reasons
i updated my payment info and my usual charge date was the 28th of every month but it took out the money on the 6th after I updated. Will the 6th be my new charge date? I need to know for financial r...
Spotify Legend
537 Views
3 replies
0 likes
PlanFree/PremiumCountryVietnamDeviceIphone XrOperating System(iOS 13 My Question or IssueToday I got charged 3 times (do not know why). I visit this page to check the receipt and it only shows 1 time charge. I never pay late and last month I am only ...
Plan Free/Premium Country Vietnam Device Iphone Xr Operating System (iOS 13 My Question or Issue Today I got charged 3 times (do not know why). I visit this page to check the receipt...
Spotify Legend
9852 Views
5 replies
0 likes
PlanStudent Premium CountryIndia Device(OnePlus 6t)Operating System(Android 10) My Question or IssueThere are no Pre-paid Premium Subscriptions for students, if any pls guid me through them.
Plan Student Premium Country India Device (OnePlus 6t) Operating System (Android 10) My Question or Issue There are no Pre-paid Premium Subscriptions for ...
Spotify Legend
338 Views
1 replies
0 likes
Hello everybody,I just need an explanation about payment of this type of subscription: is it only possible to pay monthly or is there a method to pay an entire years?In this way I don't necessarily have to top up the card every month.Thanks.
Hello everybody, I just need an explanation about payment of this type of subscription: is it only possible to pay monthly or is there a method to pay an entire years? In this way I don't nece...
Spotify Legend
440 Views
1 replies
0 likes
PlanFree/Premium My Question or IssueI have had the yearly premium in the past, so I am unsure why now I am unable to subscribe to it. Whenever I put in my card information and click "Start my subscription," it comes back with an error saying that so...
Plan Free/Premium My Question or Issue I have had the yearly premium in the past, so I am unsure why now I am unable to subscribe to it. Whenever I put in my card information and click "St...
Moderator
1164 Views
3 replies
0 likes
The card that works on one account is not accepted on the other one, is that normal?
The card that works on one account is not accepted on the other one, is that normal?
Community Legend
762 Views
1 replies
0 likes
My Question or IssueI recently had my credit card info compromised and while waiting for my new card to come in my Spotify bill was due. Since I was a couple days late my Hulu deal was lost. I was just wondering if I could somehow get that deal back ...
My Question or Issue I recently had my credit card info compromised and while waiting for my new card to come in my Spotify bill was due. Since I was a couple days late my Hulu deal ...
Visitor
2656 Views
4 replies
0 likes
bom dia, efetuei o pagamento de um boleto pelo codigo de barra para 3 mesês de assinatura premium, porem não consigo emitir o boleto para imprssão nem recebi o a comprovação do pagamento por email, somente a do banco.
bom dia, efetuei o pagamento de um boleto pelo codigo de barra para 3 mesês de assinatura premium, porem não consigo emitir o boleto para imprssão nem recebi o a comprovação do pagamento por email, s...
Spotify Star
555 Views
1 replies
0 likes
PlanSpotify Premium with HuluCountryUSDeviceApple iPhone 11Operating SystemIOS My Question or IssueHi, I recently tried to start my Hulu account using my Spotify Premium account. It brings me to Hulu.com to setup an account. I set it up but then was ...
Plan Spotify Premium with Hulu Country US Device Apple iPhone 11 Operating System IOS My Question or Issue Hi, I recently tried to start my Hulu account using my Spotify Prem...
Spotify Legend
2270 Views
3 replies
0 likes
Plan Free/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, my student subscription is ending next month. However, I'd like to continue to bund...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
Moderator
1339 Views
3 replies
0 likes
PlanPremium familyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI see an incorrect credit card payment in my credit card overview.I currently do not have a...
Plan Premium family Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I see...
Casual Listener
656 Views
1 replies
0 likes
I have also the 6mth currys code, that also wont work, first says code dont exist, then im not eligible, ive never used premium. Ive spoke to advisors on the chat, and also replied to the emails, but they seem to be automated, and only ever say the p...
I have also the 6mth currys code, that also wont work, first says code dont exist, then im not eligible, ive never used premium. Ive spoke to advisors on the chat, and also replied to the email...
Casual Listener
614 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo...
Spotify Star
703 Views
4 replies
0 likes
PlanFree/PremiumCountryPhilippinesDeviceAcer, Samsung Galaxy Note 8Operating SystemWindows 10, Android 9 My Question or IssueHello, Spotify Community!This is my first time here so bear with me. My subscription is currently paused right now, and I go ...
Plan Free/Premium Country Philippines Device Acer, Samsung Galaxy Note 8 Operating System Windows 10, Android 9 My Question or Issue Hello, Spotify Community! This is my first time ...
Spotify Legend
773 Views
3 replies
0 likes
PlanFree/Premium (Student)CountryPolandDeviceIphone 11Operating SystemiOS 13.3 My Question or IssueSo my Spotify membership just ended (through my telephone company) and I have been trying to get a new membership the whole day today. I'm a student, s...
Plan Free/Premium (Student) Country Poland Device Iphone 11 Operating System iOS 13.3 My Question or Issue So my Spotify membership just ended (through my telephone company) and I ha...
Roadie
937 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
983 Views
1 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We purchased a laptop today from curry’s PC world and got a code for 6 months free Spot...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Music Fan
72498 Views
71 replies
6 likes
PlanFree/PremiumCountryUnited StatesMy Question or IssueI had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
Plan Free/Premium Country United States My Question or Issue I had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
Spotify Legend
922 Views
2 replies
0 likes
