Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My QuestionI signed up for premium so I could get a free Google Home Mini. Received an email that said I'd be no...
Visitor
Plan Free/Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question I signed up for prem...
TheTeish
Casual Listener
776 Views
1 replies
0 likes
hello, i had a perfectly working premium account in belgium. When I moved to Malta, it was also functining since I kept my country in Spotify as Belgium. Now I would like to upgrade to a family account. In order for all users to have the same address...
Casual Listener
hello, i had a perfectly working premium account in belgium. When I moved to Malta, it was also functining since I kept my country in Spotify as Belgium. Now I would like to upgrade to a famil...
Zen77
Casual Listener
595 Views
3 replies
0 likes
PlanPremium My Question or IssueHi all! I have a question. I've read few threads about using Spotify abroad, I do understand that I don't have to change the country as I am the Premium user so it all will work. BUT. The problem I'm having is the fact...
Casual Listener
Plan Premium My Question or Issue Hi all! I have a question. I've read few threads about using Spotify abroad, I do understand that I don't have to change the country as I am the Premium u...
Agzie
Casual Listener
2141 Views
2 replies
0 likes
I’m soon gonna shift to another country and i was wondering if my account will get effected by that. What happens if i have a year subscription left when I shift? Do i have to pay again according to that country spotify rates?
Regular
I’m soon gonna shift to another country and i was wondering if my account will get effected by that. What happens if i have a year subscription left when I shift? Do i have to pay again according to ...
Katerina
Spotify Legend
514 Views
2 replies
0 likes
Hello, so I had my student discount set up and this month when I was supposed to be billed it said the transaction did not go through. This because I had no money in the account at the time. Now there is money in the account. Do I need to still updat...
Visitor
Hello, so I had my student discount set up and this month when I was supposed to be billed it said the transaction did not go through. This because I had no money in the account at the time. Now ther...
Petya
Community Legend
720 Views
2 replies
0 likes
I have recently moved from India to United States. I had bought a long term pre paid premium plan while I was in India. However now that I have moved, I would like my library changed to the one available in the United States, but for that to happen m...
Visitor
I have recently moved from India to United States. I had bought a long term pre paid premium plan while I was in India. However now that I have moved, I would like my library changed to the one avail...
Petya
Community Legend
864 Views
2 replies
0 likes
I'm on Spotify Premium. I had to cancel my payment card for security reasons and should get the new one early next week. In the meanwhile, my monthly Spotify payment is due and I received a message that I need to update my card details ASAP. How can ...
Visitor
I'm on Spotify Premium. I had to cancel my payment card for security reasons and should get the new one early next week. In the meanwhile, my monthly Spotify payment is due and I received a message t...
Petya
Community Legend
927 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI accepted the invite to use premium on a family plan, I would like to keep my library and ge...
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I accep...
Petya
Community Legend
393 Views
1 replies
0 likes
PlanFree/PremiumCountryThe Netherlands Device(iPhone 11 Pro)Operating System(iOS 13.3.) My Question or Issue Money has been debited from the bank account but not for my current account. How can I find out which address this belongs to?
Casual Listener
Plan Free/Premium Country The Netherlands Device (iPhone 11 Pro) Operating System (iOS 13.3.) My Question or Issue Money has been debited from the bank account but no...
Petya
Community Legend
1418 Views
2 replies
0 likes
I been trying to get a subscription on Spotify student premium. I got verified as a student but when it came for payment details after entering my credentials it pops up a message "your country and your payment details doesn't match" Please help I do...
Visitor
I been trying to get a subscription on Spotify student premium. I got verified as a student but when it came for payment details after entering my credentials it pops up a message "your country and y...
Petya
Community Legend
704 Views
2 replies
0 likes
PlanPremiumCountryU.S. DeviceIPhone XR Operating System(iOS 13 My Question or IssueI ordered the google home mini as part of the promotion, but it was shipped to the wrong address and has since returned to the warehouse. Is there anyway I can have it...
Visitor
Plan Premium Country U.S. Device IPhone XR Operating System (iOS 13 My Question or Issue I ordered the google home mini as part of the promotion, but it was shipped to th...
Billy-J
Spotify Star
296 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung J7 (2016)Operating SystemAndroid My Question or IssueHello everyone, i'm having a problem with my Spotify account.I suscribed to the Premium Plan, and later my daughter uninstalled Spotify on my phone.I downlo...
Visitor
Plan Premium Country Argentina Device Samsung J7 (2016) Operating System Android My Question or Issue Hello everyone, i'm having a problem with my Spotify account. I suscribed to th...
Billy-J
Spotify Star
340 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo my problem is I’m trying to set up a college premium account but I entered my college and ...
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So my p...
user-removed
Not applicable
498 Views
2 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 7 My Question or IssueI tried creating a spotify premium account but I am getting this message: "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again." I can see tha...
Visitor
Plan Free Country United States Device iPhone 7 My Question or Issue I tried creating a spotify premium account but I am getting this message: "Unfortunately, we could...
Petya
Community Legend
541 Views
2 replies
0 likes
As the title says. I have seen the money deducted from my bank account have a statement saying payment went through. I havent received any confirmation from Spotify however, and no premium. The money has been deducted though and I like this solved. ...
Casual Listener
As the title says. I have seen the money deducted from my bank account have a statement saying payment went through. I havent received any confirmation from Spotify however, and no premium. The money...
Petya
Community Legend
564 Views
3 replies
0 likes
I got a free premium trial and all worked fine. Until this morning! I've been put back to free. Why? And how do I get it back? Geniet van Spotify Premium januari 03, 2020 Bestelnummer: 1248867777715105 Spotify Premium €0,00 3 maanden Totaal €0,00 Bet...
Casual Listener
I got a free premium trial and all worked fine. Until this morning! I've been put back to free. Why? And how do I get it back? Geniet van Spotify Premium &nb...
Mario
Spotify Legend
2151 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't seem to subscribe using card, even though it shows in the list of subsciption types a...
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't...
OneByBoo
Roadie
1081 Views
3 replies
0 likes
PlanPremium- student CountryUSA Device Macbook Pro late 2016Operating System(iOS 10) My Question or IssueI've been using Hulu with my Spotify student account but today I opened Hulu and they're asking me to pay $5.99 to start my plan. There is also a...
Visitor
Plan Premium- student Country USA Device Macbook Pro late 2016 Operating System (iOS 10) My Question or Issue I've been using Hulu with my Spotify student account...
Billy-J
Spotify Star
747 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or Issuehi. I bought the Spotify Premium family plan. My card got debited but I did not receive premium.I got a message on the...
Visitor
Plan Free/Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue hi. I bought the Spotify Premium f...
Billy-J
Spotify Star
349 Views
1 replies
0 likes
PlanPremium FamilyCountryFrance My Question or IssueBonjour,Est-il possible de télécharger l'ensemble des factures d'une année d'un abonnement premium ? Ou d'obtenir un justificatif d'abonnement ? Le contexte de la demande est la demande d'une subven...
Casual Listener
Plan Premium Family Country France My Question or Issue Bonjour, Est-il possible de télécharger l'ensemble des factures d'une année d'un abonnement premium ? Ou d'obtenir un justificati...
OneByBoo
Roadie
1581 Views
1 replies
0 likes