Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192546 Views
123 replies
12 likes
- 192546 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21983 Views
28 replies
4 likes
- 21983 Views
- 28 replies
- 4 likes
Where is the Google Home Mini I signed up for?
PlanFree/PremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My QuestionI signed up for premium so I could get a free Google Home Mini. Received an email that said I'd be no...
Plan Free/Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question I signed up for prem...
Casual Listener
776 Views
1 replies
0 likes
3 month premium for $9.99
free google home mini
- 776 Views
- 1 replies
- 0 likes
Expat with same payment method but obviously different country, so cannot activate Spotify Account.
hello, i had a perfectly working premium account in belgium. When I moved to Malta, it was also functining since I kept my country in Spotify as Belgium. Now I would like to upgrade to a family account. In order for all users to have the same address...
hello, i had a perfectly working premium account in belgium. When I moved to Malta, it was also functining since I kept my country in Spotify as Belgium. Now I would like to upgrade to a famil...
Casual Listener
595 Views
3 replies
0 likes
- 595 Views
- 3 replies
- 0 likes
One account in different countries
PlanPremium My Question or IssueHi all! I have a question. I've read few threads about using Spotify abroad, I do understand that I don't have to change the country as I am the Premium user so it all will work. BUT. The problem I'm having is the fact...
Plan Premium My Question or Issue Hi all! I have a question. I've read few threads about using Spotify abroad, I do understand that I don't have to change the country as I am the Premium u...
Casual Listener
2141 Views
2 replies
0 likes
Premium
streaming
Unlimited
- 2141 Views
- 2 replies
- 0 likes
Superuser Contribution Effects in my account by changing country.
I’m soon gonna shift to another country and i was wondering if my account will get effected by that. What happens if i have a year subscription left when I shift? Do i have to pay again according to that country spotify rates?
I’m soon gonna shift to another country and i was wondering if my account will get effected by that. What happens if i have a year subscription left when I shift? Do i have to pay again according to ...
Spotify Legend
514 Views
2 replies
0 likes
- 514 Views
- 2 replies
- 0 likes
Superuser Contribution Payment Failure in the US
Hello, so I had my student discount set up and this month when I was supposed to be billed it said the transaction did not go through. This because I had no money in the account at the time. Now there is money in the account. Do I need to still updat...
Hello, so I had my student discount set up and this month when I was supposed to be billed it said the transaction did not go through. This because I had no money in the account at the time. Now ther...
Community Legend
720 Views
2 replies
0 likes
- 720 Views
- 2 replies
- 0 likes
Superuser Contribution Discontinuing a pre paid premium plan
I have recently moved from India to United States. I had bought a long term pre paid premium plan while I was in India. However now that I have moved, I would like my library changed to the one available in the United States, but for that to happen m...
I have recently moved from India to United States. I had bought a long term pre paid premium plan while I was in India. However now that I have moved, I would like my library changed to the one avail...
Community Legend
864 Views
2 replies
0 likes
cancellation
Subscription
- 864 Views
- 2 replies
- 0 likes
Superuser Contribution Card canceled, waiting for new card
I'm on Spotify Premium. I had to cancel my payment card for security reasons and should get the new one early next week. In the meanwhile, my monthly Spotify payment is due and I received a message that I need to update my card details ASAP. How can ...
I'm on Spotify Premium. I had to cancel my payment card for security reasons and should get the new one early next week. In the meanwhile, my monthly Spotify payment is due and I received a message t...
Community Legend
927 Views
2 replies
0 likes
- 927 Views
- 2 replies
- 0 likes
Superuser Contribution I’m using premium but not the admin, I’d like to keep my existing library and pay for my daughter as
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI accepted the invite to use premium on a family plan, I would like to keep my library and ge...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I accep...
Community Legend
393 Views
1 replies
0 likes
- 393 Views
- 1 replies
- 0 likes
Superuser Contribution Help please
PlanFree/PremiumCountryThe Netherlands Device(iPhone 11 Pro)Operating System(iOS 13.3.) My Question or Issue Money has been debited from the bank account but not for my current account. How can I find out which address this belongs to?
Plan Free/Premium Country The Netherlands Device (iPhone 11 Pro) Operating System (iOS 13.3.) My Question or Issue Money has been debited from the bank account but no...
Community Legend
1418 Views
2 replies
0 likes
Account
- 1418 Views
- 2 replies
- 0 likes
Superuser Contribution Your payment details and country doesn't match
I been trying to get a subscription on Spotify student premium. I got verified as a student but when it came for payment details after entering my credentials it pops up a message "your country and your payment details doesn't match" Please help I do...
I been trying to get a subscription on Spotify student premium. I got verified as a student but when it came for payment details after entering my credentials it pops up a message "your country and y...
Community Legend
704 Views
2 replies
0 likes
- 704 Views
- 2 replies
- 0 likes
Google home mini Spotify offer
PlanPremiumCountryU.S. DeviceIPhone XR Operating System(iOS 13 My Question or IssueI ordered the google home mini as part of the promotion, but it was shipped to the wrong address and has since returned to the warehouse. Is there anyway I can have it...
Plan Premium Country U.S. Device IPhone XR Operating System (iOS 13 My Question or Issue I ordered the google home mini as part of the promotion, but it was shipped to th...
Spotify Star
296 Views
1 replies
0 likes
- 296 Views
- 1 replies
- 0 likes
Link premium account
PlanPremiumCountryArgentinaDeviceSamsung J7 (2016)Operating SystemAndroid My Question or IssueHello everyone, i'm having a problem with my Spotify account.I suscribed to the Premium Plan, and later my daughter uninstalled Spotify on my phone.I downlo...
Plan Premium Country Argentina Device Samsung J7 (2016) Operating System Android My Question or Issue Hello everyone, i'm having a problem with my Spotify account. I suscribed to th...
Spotify Star
340 Views
1 replies
0 likes
- 340 Views
- 1 replies
- 0 likes
Superuser Contribution College plan
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo my problem is I’m trying to set up a college premium account but I entered my college and ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So my p...
Not applicable
498 Views
2 replies
0 likes
- 498 Views
- 2 replies
- 0 likes
Superuser Contribution Spotify Premium Student Account
PlanFreeCountryUnited StatesDeviceiPhone 7 My Question or IssueI tried creating a spotify premium account but I am getting this message: "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again." I can see tha...
Plan Free Country United States Device iPhone 7 My Question or Issue I tried creating a spotify premium account but I am getting this message: "Unfortunately, we could...
Community Legend
541 Views
2 replies
0 likes
- 541 Views
- 2 replies
- 0 likes
Superuser Contribution I paid for a day premium. Money has been deducted from my account and I havent received the premium.
As the title says. I have seen the money deducted from my bank account have a statement saying payment went through. I havent received any confirmation from Spotify however, and no premium. The money has been deducted though and I like this solved. ...
As the title says. I have seen the money deducted from my bank account have a statement saying payment went through. I havent received any confirmation from Spotify however, and no premium. The money...
Community Legend
564 Views
3 replies
0 likes
Premium
Subscription
- 564 Views
- 3 replies
- 0 likes
Superuser Contribution My free trial stopped working and put me back to free
I got a free premium trial and all worked fine. Until this morning! I've been put back to free. Why? And how do I get it back? Geniet van Spotify Premium januari 03, 2020 Bestelnummer: 1248867777715105 Spotify Premium €0,00 3 maanden Totaal €0,00 Bet...
I got a free premium trial and all worked fine. Until this morning! I've been put back to free. Why? And how do I get it back? Geniet van Spotify Premium &nb...
Spotify Legend
2151 Views
6 replies
0 likes
- 2151 Views
- 6 replies
- 0 likes
Premium Subscription Not Available
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't seem to subscribe using card, even though it shows in the list of subsciption types a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't...
Roadie
1081 Views
3 replies
0 likes
- 1081 Views
- 3 replies
- 0 likes
Hulu and Spotify premium for students
PlanPremium- student CountryUSA Device Macbook Pro late 2016Operating System(iOS 10) My Question or IssueI've been using Hulu with my Spotify student account but today I opened Hulu and they're asking me to pay $5.99 to start my plan. There is also a...
Plan Premium- student Country USA Device Macbook Pro late 2016 Operating System (iOS 10) My Question or Issue I've been using Hulu with my Spotify student account...
Spotify Star
747 Views
1 replies
0 likes
- 747 Views
- 1 replies
- 0 likes
Account charged but did not get premium service
PlanFree/PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or Issuehi. I bought the Spotify Premium family plan. My card got debited but I did not receive premium.I got a message on the...
Plan Free/Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue hi. I bought the Spotify Premium f...
Spotify Star
349 Views
1 replies
0 likes
- 349 Views
- 1 replies
- 0 likes
Justificatif d'abonnement annuel
PlanPremium FamilyCountryFrance My Question or IssueBonjour,Est-il possible de télécharger l'ensemble des factures d'une année d'un abonnement premium ? Ou d'obtenir un justificatif d'abonnement ? Le contexte de la demande est la demande d'une subven...
Plan Premium Family Country France My Question or Issue Bonjour, Est-il possible de télécharger l'ensemble des factures d'une année d'un abonnement premium ? Ou d'obtenir un justificati...
Roadie
1581 Views
1 replies
0 likes
- 1581 Views
- 1 replies
- 0 likes