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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131277 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64314 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
244942 Views
150 replies
13 likes
PlanFreeCountryIndiaDeviceMi note 4Operating SystemAndroid My Question or Issue I paid for one month subscription of 129 INR but my account hasn't been updated. I have attached the payment receipt.
Plan Free Country India Device Mi note 4 Operating System Android My Question or Issue I paid for one month subscription of 129 INR but my account hasn't been updated. I have a...
Roadie
902 Views
1 replies
0 likes
PlanBothCountrySouth KoreaDeviceSamsung Galaxy S10 5G, PCOperating SystemAndroid Pie, Windows 10 My Question or IssueHi! I want to use spotify in South Korea. But is too hard to get premiup from South Korea because Korean users can't get premium with...
Plan Both Country South Korea Device Samsung Galaxy S10 5G, PC Operating System Android Pie, Windows 10 My Question or Issue Hi! I want to use spotify in South Korea. But is too hard...
Spotify Star
1203 Views
3 replies
1 likes
So I just bought the xbox one gamepass not even an hour ago that came with 6 months of premium and 3 months of discord nitro I used the spotify premium QR code went to redeem it and it told me that my account was not eligible for that offer and I'm c...
So I just bought the xbox one gamepass not even an hour ago that came with 6 months of premium and 3 months of discord nitro I used the spotify premium QR code went to redeem it and it told m...
Roadie
1817 Views
1 replies
0 likes
I recently got an email from Hulu saying:Hi Victoria,We're confirming that since your Spotify subscription has been canceled, your Hulu subscription has also been canceled.You can always reactivate your Hulu subscription at any time. There's still so...
I recently got an email from Hulu saying: Hi Victoria, We're confirming that since your Spotify subscription has been canceled, your Hulu subscription has also been canceled. ...
Roadie
470 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy A50Operating System(iOS 10, Android Oreo, Windows 10,etc.) So last month i checked my bank account and i saw that I payed twice for one month premium, payments were done 3 days apart. I just tought that ma...
Plan Premium Country Poland Device Samsung Galaxy A50 Operating System (iOS 10, Android Oreo, Windows 10,etc.) So last month i checked my bank account and i saw that I payed twic...
Community Legend
274 Views
1 replies
0 likes
How do i change my billing account details. I go into account and my plan but there is no option to update anywhere
How do i change my billing account details. I go into account and my plan but there is no option to update anywhere
Roadie
310 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've had Spotify premium for quite a while now, and I've never encountered payment issues. J...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
801 Views
2 replies
3 likes
SOLVED
SOLVED
Spotify Legend
340 Views
2 replies
0 likes
My wife and I are getting charged twice a month but only 1 of us has a Premium account, the following are our emailsfree - *snip* - (Samsung) free - *snip* - (Samsung) free - *snip* - (Samsung) All above are confirmed Free accounts under each profile...
My wife and I are getting charged twice a month but only 1 of us has a Premium account, the following are our emails free - *snip* - (Samsung) free - *snip* - (Samsung)  ...
Roadie
4262 Views
3 replies
0 likes
My current subscription is Family Premium and is paid monthly using PayPal. since I no longer have credit card associated with PayPal, I wish to change it to pay one year using bank deposit. But when I try to change the payment method, my choice is o...
My current subscription is Family Premium and is paid monthly using PayPal. since I no longer have credit card associated with PayPal, I wish to change it to pay one year using bank deposit. But when...
Spotify Legend
1312 Views
4 replies
0 likes
Hi, so I have just updated the app and my Spotify asked me to login again. I think I usually login with facebook and then when I check my premium has gone to free. I am sure this is the only account I have cause of the picture I put on my Spotify whi...
Hi, so I have just updated the app and my Spotify asked me to login again. I think I usually login with facebook and then when I check my premium has gone to free. I am sure this is the only account ...
Spotify Star
355 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung J7 PrimeOperating SystemAndroid Marshmallow My Question or IssueIt keeps saying that it's unable to charge me for this month's billing and I have to update my bank details. I only ever use the same debit car...
Plan Premium Country Philippines Device Samsung J7 Prime Operating System Android Marshmallow My Question or Issue It keeps saying that it's unable to charge me for this month's bill...
Roadie
593 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
626 Views
3 replies
0 likes
PlanPremiumCountryU.S.DeviceiPhone X, Windows 10 PCOperating SystemiOS 13.2.2, Windows10 My Question or IssueI have activated my Hulu account through Spotify and I have been able to watch Hulu on my phone for a while now, but I've never been able to ...
Plan Premium Country U.S. Device iPhone X, Windows 10 PC Operating System iOS 13.2.2, Windows10 My Question or Issue I have activated my Hulu account through Spotify and I have been ...
Roadie
2380 Views
4 replies
0 likes
PlanPremium at the momentCountryBEDevice(Huawei Mate 20, Windows PC)Operating System(Android Pie, Windows 10,) My Question or IssueHi. I have an issue with Spotify Premium for 3 days now. I do have premium right now, paid via PayPal, but I'm trying t...
Plan Premium at the moment Country BE Device (Huawei Mate 20, Windows PC) Operating System (Android Pie, Windows 10,) My Question or Issue Hi. I have an issue with Spotify Premium fo...
Spotify Star
6849 Views
2 replies
0 likes
PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 10 My Question or IssuePaypal said the payment failed and it will be charged once again. but my money charged twice on this Wednesday and today. i checked my bank account, it confirmed.
Plan Premium Country England Device iPhone 7 Operating System iOS 10 My Question or Issue Paypal said the payment failed and it will be charged once again. but my money charged twice...
Roadie
358 Views
1 replies
0 likes
[snip - Community Moderator edit for personal details] Plan Premium Country Germany Device iPhone 7 Operating System iOS 13.2 My Question or Issue Hey, I was using the standard premium abo the whole time. I was paying 9,99€ and suddenly the spotify...
[snip - Community Moderator edit for personal details] Plan Premium Country Germany Device iPhone 7 Operating System iOS 13.2 My Question or Issue Hey, I was u...
Roadie
367 Views
1 replies
0 likes
i came across a offer 6 month of spotify premium with Xbox game pass,after the purchase i waited to receive message once i received a message with unique linki clicked on it which to me to a web pagewith start trial page after clicking on the start t...
i came across a offer 6 month of spotify premium with Xbox game pass, after the purchase i waited to receive message once i received a message with unique link i clicked on it which to me to...
Spotify Legend
1947 Views
2 replies
0 likes
PlanFree/PremiumCountrySweden Operating SystemWindows 10My Question or IssueI received an ad stating "3 months free". Upon clicking on it, the page I was forwarded to, then said Premium for 99kr (SEK) for 3 months (with 99kr/month after that). What i...
Plan Free/Premium Country Sweden Operating System Windows 10 My Question or Issue I received an ad stating "3 months free". Upon clicking on it, the page I was forwarded to, then said ...
Spotify Star
347 Views
1 replies
0 likes
I have paid for Premiere and it works my Daughter's PC but it doesn't show up on my PC. What can I do?PlanPremiumCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or Issue
I have paid for Premiere and it works my Daughter's PC but it doesn't show up on my PC. What can I do? Plan Premium Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ...
Not applicable
533 Views
1 replies
0 likes
