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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 16882 Views
  • 27 replies
  • 4 likes
  • 16882 Views
  • 27 replies
  • 4 likes

This link Is real or fake?

PlanFreeCountryMéxico Device(Moto G4 Play)Operating System(Android) My Question or IssueOn Friday while I was on Facebook I saw this ad, I came in, but I'm doubting if this link is real or a scam, I hope someone can answer me, thank you!

Screenshot_20191027-162031.png Screenshot_20191027-162221.png Screenshot_20191027-162041.png Screenshot_20191027-162048.png
  • Visitor
  • Plan Free Country México   Device (Moto G4 Play) Operating System (Android)   My Question or Issue On Friday while I was on Facebook I saw this ad, I came in, but I'm doubting if...
  • Billy-J
  • Spotify Star
  • 2674 Views
  • 1 replies
  • 0 likes
  • 2674 Views
  • 1 replies
  • 0 likes

DUO INVITE LINK FIX HERE!!!

PlanDUODeviceIphone XS, Windows 10 PC, Iphone 7Operating SystemIOS latest version My Question or IssueWell Ive seen a post about duo invite link being fixed but its not, everytime I send the invite link (mail, direct, etc) it doesnt work, it just goe...

  • Casual Listener
  • Plan DUO Device Iphone XS, Windows 10 PC, Iphone 7 Operating System IOS latest version   My Question or Issue Well Ive seen a post about duo invite link being fixed but its not, everytim...
  • 6344 Views
  • 0 replies
  • 1 likes
  • 6344 Views
  • 0 replies
  • 1 likes

Auto Renewal

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 13.2 My Question or IssueNew to Spotify Premium. I am using a 6 month Premium redeem code and am wondering if I can cancel the auto renew/subscription so it doesn't charge past those 6 months...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 6s Operating System iOS 13.2   My Question or Issue New to Spotify Premium. I am using a 6 month Premium redeem code and am wondering if ...
  • OneByBoo
  • Roadie
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Spotify Plan Changed to Family Premium & lost My Free Hulu

I have recently discovered that my Spotify subsciption have changed to the Spotify Premum Family. I have also noticed that I have lost my free Hulu subscription because of this. It seems that some hacked to my account. I discovered new latin playlist...

  • Visitor
  • I have recently discovered that my Spotify subsciption have changed to the Spotify Premum Family. I have also noticed that I have lost my free Hulu subscription because of this. It seems that some ha...
  • OneByBoo
  • Roadie
  • 416 Views
  • 1 replies
  • 1 likes
  • 416 Views
  • 1 replies
  • 1 likes

Google charged me for my free home mini

I followed the link in my email for the free google home mini. When I went to check out there was no coupon, so I figured it would be discounted on the next page. Well, turns out google just charged me $49. How can I fix this? I don’t want to spend $...

  • Casual Listener
  • I followed the link in my email for the free google home mini. When I went to check out there was no coupon, so I figured it would be discounted on the next page. Well, turns out google just charged ...
  • OneByBoo
  • Roadie
  • 928 Views
  • 4 replies
  • 1 likes
  • 928 Views
  • 4 replies
  • 1 likes

Google Home Mini Offer

PlanPremiumCountryU.SDeviceLG G StyloOperating SystemNot sure My Question or IssueRecently I saw that there was a google home mini offer going on but when i went to redeem it just hot me with a fat "A error has occured" so I'm wondering if the pffer ...

  • Casual Listener
  •   Plan Premium Country U.S Device LG G Stylo Operating System Not sure   My Question or Issue Recently I saw that there was a google home mini offer going on but when i went to r...
  • wachs43
  • Visitor
  • 597 Views
  • 5 replies
  • 0 likes
  • 597 Views
  • 5 replies
  • 0 likes

Not finding paysafe paying method

PlanPremiumCountryFinland My Question or IssueI cant find the paysafe paying method, it only shows paypal and credit card.Tried different browsers and so on

  • Casual Listener
  •   Plan Premium Country Finland       My Question or Issue I cant find the paysafe paying method, it only shows paypal and credit card. Tried different browsers and so on...
  • OneByBoo
  • Roadie
  • 588 Views
  • 3 replies
  • 0 likes
  • 588 Views
  • 3 replies
  • 0 likes

College information is being used

I have never used spotify and wanted to give it a try. I am a student so I put in my name and college and it says my information is already associated with another account. This can't be true because I have never even used spotify before today. Pleas...

  • Newbie
  • I have never used spotify and wanted to give it a try. I am a student so I put in my name and college and it says my information is already associated with another account. This can't be true because...
  • KossB
  • Roadie
  • 657 Views
  • 2 replies
  • 0 likes
  • 657 Views
  • 2 replies
  • 0 likes

Changed phone number, and my premium account is gone ! ! !

Hello community, I'm in the middle of a crisis now. I've a premium account link to my mobile number and facebook account. And few days ago, I've changed my phone number. But I can still logged into my spotify account with my facebook. How is my premi...

  • Newbie
  • Hello community,  I'm in the middle of a crisis now. I've a premium account link to my mobile number and facebook account. And few days ago, I've changed my phone number. But I can still logged...
  • osornios
  • Spotify Star
  • 791 Views
  • 1 replies
  • 0 likes
  • 791 Views
  • 1 replies
  • 0 likes

Access to my premium subscription was cut off early...

I'm supposed to have a month left on my access to premium through spotify's promotion, but it's been cut off. I was told I had to contact spotify to reactivate access to my premium account... This seems to be the only place to go?

  • Newbie
  • I'm supposed to have a month left on my access to premium through spotify's promotion, but it's been cut off.  I was told I had to contact spotify to reactivate access to my premium account... ...
  • osornios
  • Spotify Star
  • 610 Views
  • 1 replies
  • 0 likes
  • 610 Views
  • 1 replies
  • 0 likes

60 day free trial

Hey, I decided to try out the 60 day free trial for Spotify that it had been advertising and it said it didn’t end till February 14th, but when I went to get the free trial it only let me get the 30 day free trial.

  • Newbie
  • Hey, I decided to try out the 60 day free trial for Spotify that it had been advertising and it said it didn’t end till February 14th, but when I went to get the free trial it only let me get the 30 ...
  • osornios
  • Spotify Star
  • 711 Views
  • 1 replies
  • 0 likes
  • 711 Views
  • 1 replies
  • 0 likes

How to play similar artists with Google home and spotify premium

I currently have a spotify free account hooked up to my Google home. When I say "hey Google, play Matt good" it plays a station with him and similar artists. How do I get this same functionality with spotify premium? If I upgrade, I want the ability ...

  • Newbie
  • I currently have a spotify free account hooked up to my Google home. When I say "hey Google, play Matt good" it plays a station with him and similar artists. How do I get this same functionality with...
  • osornios
  • Spotify Star
  • 676 Views
  • 1 replies
  • 0 likes
  • 676 Views
  • 1 replies
  • 0 likes

My gift card code dosent work

My gift card code dosent work, with error "Something went wrong. Try again, or get help."

  • Visitor
  • My gift card code dosent work, with error "Something went wrong. Try again, or get help."
  • Maxim
  • Spotify Star
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

S10+ free offer not working

PlanFreeCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI preordered my S10+ before launch and now I am coming around to getting the supposedly free Spotify Premium for 6 months promotion. I made an account, I see th...

  • Visitor
  • Plan Free Country US Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue I preordered my S10+ before launch and now I am coming around to getting the suppose...
  • dvamathevan2020
  • Visitor
  • 665 Views
  • 1 replies
  • 1 likes
  • 665 Views
  • 1 replies
  • 1 likes

premium 3 months free

PlanPremiumCountryItalyDevice(iPhone 5e) My Question or Issuei just opened my Premium account. I was supposed to have three months free as it’s written everywhere! but they took the money from my account already!! Can you tell my why??Giulia

  • Visitor
  •   Plan Premium Country Italy Device (iPhone 5e)   My Question or Issue i just opened my Premium account. I was supposed to have three months free as it’s written everywhere! but th...
  • OneByBoo
  • Roadie
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes

Google Home Mini

So, I recently went about redeeming the Goolge Home Mini and in a hurry forgot to change the shipping address. Because I couldn't find a way to change it through the order confirmation page, I thought I could cancel it and go about redeeming it with ...

  • Visitor
  • So, I recently went about redeeming the Goolge Home Mini and in a hurry forgot to change the shipping address. Because I couldn't find a way to change it through the order confirmation page, I though...
  • OneByBoo
  • Roadie
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Not eligible for free google home

I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the free google home and it said I wasn't eligible and i...

  • Newbie
  • I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the f...
  • OneByBoo
  • Roadie
  • 899 Views
  • 1 replies
  • 0 likes
  • Free
    google
    Help
    Home
    Subscription
  • 899 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Canada] Troubles Redeeming Google Home Mini

PlanPremiumCountryCanada DeviceiPhone, PCOperating SystemiOS, Windows 10 My Question or IssueWhen going to https://www.spotify.com/ca-en/googlehome/redeem/ to redeem my google home mini, after being a premium subscriber for years, I am greeted with "...

  • Newbie
  • Plan Premium Country Canada   Device iPhone, PC Operating System iOS, Windows 10   My Question or Issue When going to https://www.spotify.com/ca-en/googlehome/redeem/ t...
  • Guido
  • Spotify Legend
  • 71925 Views
  • 385 replies
  • 30 likes
  • 71925 Views
  • 385 replies
  • 30 likes

Problem with STudent Premium account

PlanPremium StudentCountryUSA My Question or IssueI am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student for student premium, and my Hulu and Showtime accounts are cancelled. Payment was take...

  • Newbie
  • Plan Premium Student Country USA       My Question or Issue I am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student fo...
  • OneByBoo
  • Roadie
  • 1394 Views
  • 1 replies
  • 0 likes
  • 1394 Views
  • 1 replies
  • 0 likes

[All Platforms][Other] (Promo not automatically applied) Google Home Mini Checkout

Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify account in order to receive the offer. After that was done, it s...

  • Visitor
  • Hello,   I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify acco...
  • Sandoval75
  • Casual Listener
  • 1073 Views
  • 2 replies
  • 1 likes
  • All Platforms
    Other
  • 1073 Views
  • 2 replies
  • 1 likes