Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88926 Views
- 54 replies
- 5 likes
- 88926 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11103 Views
- 25 replies
- 2 likes
- 11103 Views
- 25 replies
- 2 likes
Superuser Contribution Error al registrar mi dirección
Acabo de pagar el plan familiar premium y registre mal mi dirección. Leí que debo cancelar mi suscripción y hacer una nueva. Pero mi duda es. Si al hacer esto pierdo el pago q y realice y debo volver a pagar? Gracias
- Acabo de pagar el plan familiar premium y registre mal mi dirección. Leí que debo cancelar mi suscripción y hacer una nueva. Pero mi duda es. Si al hacer esto pierdo el pago q y realice...
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- Spotify Legend
- 389 Views
- 1 replies
- 0 likes
- 389 Views
- 1 replies
- 0 likes
Superuser Contribution Payment by mobile(M1, Singapore)
PlanFree/PremiumCountrySingaporeDevicexs maxOperating System(iOS 12 My Question or IssueI am from Singapore, and i want to pay for spotify premium, using my mobile bill I am under M1). However, it seems that the only option to pay via mobile is by ha...
- Plan Free/Premium Country Singapore Device xs max Operating System (iOS 12 My Question or Issue I am from Singapore, and i want to pay for spotify premium, using my mobile bill I am ...
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- Spotify Legend
- 2504 Views
- 1 replies
- 0 likes
- 2504 Views
- 1 replies
- 0 likes
Superuser Contribution The 3 months for 99 cents promo
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueTo me it is really telling how Spotify feels about it's longtime users. Th...
- Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)Android My Question or ...
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- Spotify Legend
- 500 Views
- 1 replies
- 0 likes
- 500 Views
- 1 replies
- 0 likes
Spotify destroyed my library
This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spotify experience. I had hundres of artists and thousands of son...
- This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spoti...
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- Casual Listener
- 1047 Views
- 4 replies
- 6 likes
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Missing MusicUpdate
- 1047 Views
- 4 replies
- 6 likes
Superuser Contribution Premium and hulu were canceled for no reason
PlanPremiumCountryUnited stateaSamsung Galaxy 9Operating SystemAndroid oreo My Question or IssueMy issue is that my card information was stolen through a skim device a week and a half ago. I just received my new card yesterday and activated it that n...
- Plan Premium Country United statea Samsung Galaxy 9 Operating System Android oreo My Question or Issue My issue is that my card information was stolen through a skim device a we...
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- Casual Listener
- 1986 Views
- 6 replies
- 1 likes
- 1986 Views
- 6 replies
- 1 likes
Superuser Contribution Wrong help on Spotify about payment date
So my problem is that I wanted to change the subscription billing date to be in sync with my payday. I followed the instructions on Spotify website and stopped my premium subscription for some days. I signed up again on 26th so that it would be the d...
- So my problem is that I wanted to change the subscription billing date to be in sync with my payday. I followed the instructions on Spotify website and stopped my premium subscription for some days. ...
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- Spotify Legend
- 677 Views
- 5 replies
- 0 likes
- 677 Views
- 5 replies
- 0 likes
Superuser Contribution premium functions gone
HI, have a premium subscription since 2012. The fee was booked last time at the 16th June from my credit card which is valid. When i log in to my account on the homepage the web version tells me that i have a premium abo.I didn't change my email adre...
- HI, have a premium subscription since 2012. The fee was booked last time at the 16th June from my credit card which is valid. When i log in to my account on the homepage the web version tell...
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- Spotify Legend
- 458 Views
- 1 replies
- 0 likes
- 458 Views
- 1 replies
- 0 likes
Superuser Contribution How long is one month in Spotify world?????
Plan: Free/PremiumCountry: IcelandDevice: Samsung Galaxy 9Operating System: Android OreoMy Question or Issue: I paid for premium on june 1st and yesterday (23rd) got an email that my supscription was over and payment had failed. I paid for one month ...
- Plan: Free/Premium Country: Iceland Device: Samsung Galaxy 9 Operating System: Android Oreo My Question or Issue: I paid for premium on june 1st and yesterday (23rd) ...
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- Spotify Legend
- 3396 Views
- 6 replies
- 0 likes
- 3396 Views
- 6 replies
- 0 likes
Family subscription
My children lives 50/50 with their mother and me, but have the official adress with their mother.So can I buy a family subscrition for my children and me?
- My children lives 50/50 with their mother and me, but have the official adress with their mother. So can I buy a family subscrition for my children and me?
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- Spotify Star
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
subscription status premium, but still on spotify free in the app
PlanPremiumCountryindonesiaDeviceiphone 5s, imacOperating Systemios10 My Question or IssueMy current subscription status on the web is premium, valid until september, but in the app it's still on spotify free in all of my devices, its not automatical...
- Plan Premium Country indonesia Device iphone 5s, imac Operating System ios10 My Question or Issue My current subscription status on the web is premium, valid until september,...
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- Spotify Star
- 359 Views
- 1 replies
- 0 likes
- 359 Views
- 1 replies
- 0 likes
Unable to access premium account despite
PlanFreeCountryIndiaDeviceSony Xperia XOperating SystemAndroid My Question or IssueHello, I purchased my premium account through Google Pay with my registered email ID yesterday. The payment was processed and money was debited from my account. But ne...
- Plan Free Country India Device Sony Xperia X Operating System Android My Question or Issue Hello, I purchased my premium account through Google Pay with my registered email ID...
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- Spotify Star
- 571 Views
- 1 replies
- 0 likes
- 571 Views
- 1 replies
- 0 likes
Superuser Contribution Account Changes & Hulu
Plan: Premium with HuluCountry: USADevice: Samsung Galaxy S8Operating System: Android, Windows 7, Windows 10 My Question or Issue:I see that adding Hulu to your service is no longer available unless you have a Student account; I do not. My account is...
- Plan: Premium with Hulu Country: USA Device: Samsung Galaxy S8 Operating System: Android, Windows 7, Windows 10 My Question or Issue: I see that adding Hulu t...
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- Spotify Legend
- 656 Views
- 1 replies
- 0 likes
- 656 Views
- 1 replies
- 0 likes
Superuser Contribution Double charge for Premium and Family premium
Hello I have issue with double charging an premium. I got a Single premium purchased last month and in the same month I bought Premium for Family. I was charged 5.99€ for one and 8.99€ for another. That´s will be fine but in nowdays it´s happend agai...
- Hello I have issue with double charging an premium. I got a Single premium purchased last month and in the same month I bought Premium for Family. I was charged 5.99€ for one and 8.99€ for another. T...
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- Spotify Legend
- 584 Views
- 1 replies
- 0 likes
- 584 Views
- 1 replies
- 0 likes
Superuser Contribution Payer avec paypal lié a une carte de débit/compte courant
Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de débit mais quand je clique sur m'abonner, moyen de payer, paypal à ...
- Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de déb...
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- Spotify Legend
- 3644 Views
- 1 replies
- 0 likes
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carte débitDebit CardMoyen de paiementpaypal
- 3644 Views
- 1 replies
- 0 likes
Superuser Contribution I have Spotify Premium with Hulu but I can't get into Hulu
PlanPremium with HuluCountryUSADeviceInspiron 15 7000Operating SystemWindows 10 My Question or IssueI have Spotify Premium with Hulu and under the "Your Services" tab, I see Hulu listed and I have the option to Start Watching or Deactivate. I also ch...
- Plan Premium with Hulu Country USA Device Inspiron 15 7000 Operating System Windows 10 My Question or Issue I have Spotify Premium with Hulu and under the "Your Services" tab...
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- Spotify Legend
- 515 Views
- 1 replies
- 0 likes
- 515 Views
- 1 replies
- 0 likes
Superuser Contribution Unlinking Hulu
Hello, I currently have the student plan and have a hulu account linked. As of last night, my Hulu account was hacked and I can no longer access the account, and Hulu customer service cannot locate it. Can I unlink the account and just create and lin...
- Hello, I currently have the student plan and have a hulu account linked. As of last night, my Hulu account was hacked and I can no longer access the account, and Hulu customer service cannot...
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- Spotify Legend
- 712 Views
- 1 replies
- 0 likes
- 712 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription Issue
PlanFree/PremiumCountryColombiaDeviceSamsung S6 +Operating SystemAndrois My Question or IssueI was in a premium spotify account until something happend with my credit card and they cancel my subscription and put me in free. Right after i solved the p...
- Plan Free/Premium Country Colombia Device Samsung S6 + Operating System Androis My Question or Issue I was in a premium spotify account until something happend with my credit card an...
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- Spotify Legend
- 277 Views
- 1 replies
- 0 likes
- 277 Views
- 1 replies
- 0 likes
My 3.49 premium was cancelled, how can I get it back?
Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly)i want to keep my account but I do not want to pay more for it. how can I do this?
- Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly) i want to keep my account but I do not want to pay m...
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- Community Legend
- 378 Views
- 1 replies
- 0 likes
- 378 Views
- 1 replies
- 0 likes
Spotify charged my card but I'm still not Premium
PlanFreeCountryPhilippinesDeviceSamsung Galaxy J8Operating SystemAndroid My Question or IssueI tried paying for Premium using my credit card, and I received a notification saying this amount was deducted from my current balance and it was charged by ...
- Plan Free Country Philippines Device Samsung Galaxy J8 Operating System Android My Question or Issue I tried paying for Premium using my credit card, and I received a notification sa...
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- Community Legend
- 675 Views
- 1 replies
- 0 likes
- 675 Views
- 1 replies
- 0 likes
Change country at account
PlanPremiumCountryPolandDeviceHuawei P30Operating SystemAndroid Pie My Question or IssueHi, I got premium code (for reendem) but I cant use it for my country. Can you try check and change it for my country, and I will use it? Thank you
- Plan Premium Country Poland Device Huawei P30 Operating System Android Pie My Question or Issue Hi, I got premium code (for reendem) but I cant use it for my country. Can you try che...
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- Spotify Star
- 2624 Views
- 4 replies
- 0 likes
- 2624 Views
- 4 replies
- 0 likes