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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11250 Views
  • 24 replies
  • 2 likes
  • 11250 Views
  • 24 replies
  • 2 likes

Unable to access premium account despite

PlanFreeCountryIndiaDeviceSony Xperia XOperating SystemAndroid My Question or IssueHello, I purchased my premium account through Google Pay with my registered email ID yesterday. The payment was processed and money was debited from my account. But ne...

  • Newbie
  • Plan Free Country India Device Sony Xperia X Operating System Android   My Question or Issue Hello,  I purchased my premium account through Google Pay with my registered email ID...
  • Billy-J
  • Spotify Star
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Changes & Hulu

Plan: Premium with HuluCountry: USADevice: Samsung Galaxy S8Operating System: Android, Windows 7, Windows 10 My Question or Issue:I see that adding Hulu to your service is no longer available unless you have a Student account; I do not. My account is...

  • Newbie
  •   Plan: Premium with Hulu Country: USA Device: Samsung Galaxy S8 Operating System: Android, Windows 7, Windows 10   My Question or Issue: I see that adding Hulu t...
  • Peter
  • Spotify Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double charge for Premium and Family premium

Hello I have issue with double charging an premium. I got a Single premium purchased last month and in the same month I bought Premium for Family. I was charged 5.99€ for one and 8.99€ for another. That´s will be fine but in nowdays it´s happend agai...

  • Newbie
  • Hello I have issue with double charging an premium. I got a Single premium purchased last month and in the same month I bought Premium for Family. I was charged 5.99€ for one and 8.99€ for another. T...
  • Peter
  • Spotify Legend
  • 584 Views
  • 1 replies
  • 0 likes
  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payer avec paypal lié a une carte de débit/compte courant

Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de débit mais quand je clique sur m'abonner, moyen de payer, paypal à ...

  • Newbie
  • Bonjour,  Je souhaite m'abonner à spotify premium  mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de déb...
  • Peter
  • Spotify Legend
  • 3645 Views
  • 1 replies
  • 0 likes
  • carte débit
    Debit Card
    Moyen de paiement
    paypal
  • 3645 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Spotify Premium with Hulu but I can't get into Hulu

PlanPremium with HuluCountryUSADeviceInspiron 15 7000Operating SystemWindows 10 My Question or IssueI have Spotify Premium with Hulu and under the "Your Services" tab, I see Hulu listed and I have the option to Start Watching or Deactivate. I also ch...

  • Newbie
  •   Plan Premium with Hulu Country USA Device Inspiron 15 7000 Operating System Windows 10   My Question or Issue I have Spotify Premium with Hulu and under the "Your Services" tab...
  • Peter
  • Spotify Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unlinking Hulu

Hello, I currently have the student plan and have a hulu account linked. As of last night, my Hulu account was hacked and I can no longer access the account, and Hulu customer service cannot locate it. Can I unlink the account and just create and lin...

  • Newbie
  • Hello,   I currently have the student plan and have a hulu account linked. As of last night, my Hulu account was hacked and I can no longer access the account, and Hulu customer service cannot...
  • Peter
  • Spotify Legend
  • 712 Views
  • 1 replies
  • 0 likes
  • 712 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription Issue

PlanFree/PremiumCountryColombiaDeviceSamsung S6 +Operating SystemAndrois My Question or IssueI was in a premium spotify account until something happend with my credit card and they cancel my subscription and put me in free. Right after i solved the p...

  • Newbie
  • Plan Free/Premium Country Colombia Device Samsung S6 + Operating System Androis   My Question or Issue I was in a premium spotify account until something happend with my credit card an...
  • Peter
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

My 3.49 premium was cancelled, how can I get it back?

Premium Country portugal My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly)i want to keep my account but I do not want to pay more for it. how can I do this?

  • Newbie
  • Premium Country portugal   My credit card was cloned, so it was canceled & with it my Spotify account. (Premium3.49/monthly) i want to keep my account but I do not want to pay m...
  • Robert_W
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Spotify charged my card but I'm still not Premium

PlanFreeCountryPhilippinesDeviceSamsung Galaxy J8Operating SystemAndroid My Question or IssueI tried paying for Premium using my credit card, and I received a notification saying this amount was deducted from my current balance and it was charged by ...

  • Newbie
  • Plan Free Country Philippines Device Samsung Galaxy J8 Operating System Android   My Question or Issue I tried paying for Premium using my credit card, and I received a notification sa...
  • Robert_W
  • Community Legend
  • 675 Views
  • 1 replies
  • 0 likes
  • 675 Views
  • 1 replies
  • 0 likes

Change country at account

PlanPremiumCountryPolandDeviceHuawei P30Operating SystemAndroid Pie My Question or IssueHi, I got premium code (for reendem) but I cant use it for my country. Can you try check and change it for my country, and I will use it? Thank you

  • Casual Listener
  • Plan Premium Country Poland Device Huawei P30 Operating System Android Pie   My Question or Issue Hi, I got premium code (for reendem) but I cant use it for my country. Can you try che...
  • Billy-J
  • Spotify Star
  • 2625 Views
  • 4 replies
  • 0 likes
  • 2625 Views
  • 4 replies
  • 0 likes

I updated my payment method and now my hulu wont work.

I had to update my payment method. And now I cant access my hulu account.

  • Casual Listener
  • I had to update my payment method. And now I cant access my hulu  account.  
  • moco
  • Casual Listener
  • 5672 Views
  • 8 replies
  • 1 likes
  • Account
  • 5672 Views
  • 8 replies
  • 1 likes

Fui cobrado 2 vezes a mais

PlanPremiumCountry Device(PC , IOS IPAD)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuefui pegar a promoção da conta premium no valor de 16,90 fui pagar pelo cartão de crédito pré pago nas 2 primeiras tentativas o site do...

  • Newbie
  • Plan Premium Country   Device (PC , IOS IPAD) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue fui pegar a promoção da conta premium no valor d...
  • Bittencourt
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updated my payment information but it reverted my account

PlanPremium with HuluCountry US My Question or Issue I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying to charge the old one. I followed the instructions for updating that through sp...

  • Newbie
  • Plan Premium with Hulu Country  US   My Question or Issue  I had a premium spotify with Hulu plan. I had to change my card information because I got a new one and it was trying t...
  • Peter
  • Spotify Legend
  • 1458 Views
  • 4 replies
  • 7 likes
  • 1458 Views
  • 4 replies
  • 7 likes

Problem with account upgrade | Odeta Stuikys Rose

HelloThis is Odeta Stuikys Rose I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me an error. After this, I tried to upgrade it after few days but ...

  • Regular
  • Hello This is Odeta Stuikys Rose   I was trying to upgrade my account, but I am facing problem with that, I submitted all the required information to upgrade my account but it is showing me a...
  • Pedro785462
  • Newbie
  • 3602 Views
  • 31 replies
  • 21 likes
  • account error
    odeta stuikys rose
    odetta chtouikite
    odetta medich
    odetta rose
    spotify account problem
    Sydney Morning Herald
    upgrade problem
  • 3602 Views
  • 31 replies
  • 21 likes

Image of Posdcaster

Hi, I have a problem.I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?Thank you

  • Casual Listener
  • Hi, I have a problem. I made a page using Wordpress and using Power-Press I was able to send the audio to Spotify, but the catalog image is with the Power-press icon. How can I change catalog image?...
  • Billy-J
  • Spotify Star
  • 614 Views
  • 7 replies
  • 0 likes
  • 614 Views
  • 7 replies
  • 0 likes

how to change my subscription from side account to main account

I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my existing seasoned account?

  • Newbie
  • I used to be on a family plan with my ex. He cancelled the family plan, however I have an individual plan on another account. How do i transfer the subscription from the new side account, to my exist...
  • Billy-J
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Subscription issue

PlanPremium for 10Should be premium with hulu for 5CountryUSADeviceSamsung Galaxy 9My Question or IssueI was recently charged 10 dollars because my 5 dollar college deal expired. Now I renewed the 5 dollar plan while the 10 dollar charge was still pe...

  • Newbie
  •   Plan Premium for 10 Should be premium with hulu for 5 Country USA Device Samsung Galaxy 9 My Question or Issue I was recently charged 10 dollars because my 5 dollar college deal expir...
  • Billy-J
  • Spotify Star
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Subscription

Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am a free user and not premium user. Tried to get help...

  • Visitor
  • Hi, day before yester I registered to use the premium for 99 cents. I never used spotify before, so i wanted to check it out. I even have the statement that i paid, but in my account still says i am ...
  • Billy-J
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

99p offer not working

I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before. This is the message I'm getting:It looks like you’...

  • Newbie
  • I am trying to redeem the offer on my account that I have not tried a trial on. It says that I have previously tried the trial and am not eligible for the offer, but I haven't tried the trial before....
  • eternalliving
  • Newbie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

I bought this 3 months for 1 euro thing. I payed spotify but I still don’t have the premium.

PlanFree but it should be premiumCountry Device(iPhone XOperating SystemIos 12 My Question or Issue

  • Casual Listener
  • Plan Free but it should be premium Country   Device (iPhone X Operating System Ios 12   My Question or Issue  
  • Bethany_Dawn
  • Community Legend
  • 677 Views
  • 5 replies
  • 0 likes
  • 677 Views
  • 5 replies
  • 0 likes