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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70915 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134703 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73571 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257122 Views
156 replies
13 likes
How can I convert Spotify Premium to Family with 4 months of prepaid time on Premium? Will I lose the $40 I prepaid last year?
How can I convert Spotify Premium to Family with 4 months of prepaid time on Premium? Will I lose the $40 I prepaid last year?
Spotify Legend
1413 Views
3 replies
0 likes
PlanFree/PremiumCountryIndiaOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment for a month subscription was successful however right after that payment was done I got a notice saying that the subscription was not s...
Plan Free/Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My payment for a month subscription was successful however right afte...
Community Legend
717 Views
3 replies
0 likes
PlanPrepaid PremiumCountryIndia My Question or IssueI specifically signed up for premium because of a couple of albums that I am interested in (e.g. https://open.spotify.com/album/0QnGh9VFugCVd5o6BNliRU - Jagjit Singh & Chitra Singh ' Come Alive In A...
Plan Prepaid Premium Country India My Question or Issue I specifically signed up for premium because of a couple of albums that I am interested in (e.g. https://open.spotify.com/album/0Q...
Music Fan
1223 Views
2 replies
0 likes
Hi, I'm a Spotify customer in the UK. Payment method on my account failed and I was dropped back from a Family account to a free one. I've just logged on to the Spotify website to re-add my Family account and get a message that "It looks like you’re ...
Hi, I'm a Spotify customer in the UK. Payment method on my account failed and I was dropped back from a Family account to a free one. I've just logged on to the Spotify website t...
Spotify Star
384 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceIphone 8 plusOperating SystemUp to date IOS My Question or IssueOne day I went to login to my spotify and it said my password was incorrect! I tried resetting the password and It refused to send a text to my phone. I have b...
Plan Premium Country USA Device Iphone 8 plus Operating System Up to date IOS My Question or Issue One day I went to login to my spotify and it said my password was incorrect! I trie...
Community Legend
413 Views
2 replies
0 likes
PlanFree/PremiumCountry I have an iPhone X. I signed up for the three month trial and I’m still getting commercials and when I go to my account it’s still saying free membership. I have uninstalled and reinstalled the app and I have also reset my pho...
Plan Free/Premium Country I have an iPhone X. I signed up for the three month trial and I’m still getting commercials and when I go to my account it’s still saying free membership. I have ...
Community Legend
919 Views
7 replies
0 likes
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo.PlanGratis / PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro a finales de 2016)Sistema operat...
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo. Plan Gratis / Premium País Dispositivo (iPh...
Community Legend
508 Views
1 replies
0 likes
I paid my premium subscription is still not registered on Spotify I don’t updated my password and everything
I paid my premium subscription is still not registered on Spotify I don’t updated my password and everything
Community Legend
393 Views
2 replies
0 likes
I have a premium account. I registered for the google mini home. when I went to log accept it, it signed into my work gmail address. I signed out and tried to get the link to work again with my personal account and now the discount did not apply. ins...
I have a premium account. I registered for the google mini home. when I went to log accept it, it signed into my work gmail address. I signed out and tried to get the link to work again with my...
Spotify Legend
3583 Views
24 replies
6 likes
I am quite new to Spotify and up until Christmas I had no issues using two phones and offline music. I got a Samsung Gear Sport smartwatch with offline music support and music downloads just fine, however I have found that if I do download to it, the...
I am quite new to Spotify and up until Christmas I had no issues using two phones and offline music. I got a Samsung Gear Sport smartwatch with offline music support and music downloads just...
Spotify Legend
3138 Views
5 replies
0 likes
I use Spotify and Hulu across multiple platforms. My student membership should come with Hulu (ads) but whenever I try to use Hulu on my phone or computer it says that I need to resubscribe and pay for the service. Any advice on how I can get Hulu ba...
I use Spotify and Hulu across multiple platforms. My student membership should come with Hulu (ads) but whenever I try to use Hulu on my phone or computer it says that I need to resubscribe and pay f...
Spotify Legend
785 Views
3 replies
0 likes
I was previously subscribed to Premium Plan through my Telco. I’ve cancelled it through the Telco for more than a couple of months ago, and have stopped paying for subscription. But until today, My subscription status still shows Premium and under 3r...
I was previously subscribed to Premium Plan through my Telco. I’ve cancelled it through the Telco for more than a couple of months ago, and have stopped paying for subscription. But until today, My s...
Community Legend
1211 Views
10 replies
0 likes
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to be done! Thank You!
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to...
Community Legend
7302 Views
3 replies
1 likes
i got the email that my google mini was now available, once I want to check it’s still charging full price for the google mini. Can someone help? I didn’t get the promo code.
i got the email that my google mini was now available, once I want to check it’s still charging full price for the google mini. Can someone help? I didn’t get the promo code.
Casual Listener
706 Views
5 replies
1 likes
If I cancel my currys 6 month free premium the day I sign up to it, will I still have the 6 months free? Or will it revert me back to a free spotify account? It's not ideal checking on the cancel page as you have to click through to see, which is too...
If I cancel my currys 6 month free premium the day I sign up to it, will I still have the 6 months free? Or will it revert me back to a free spotify account? It's not ideal checking on the c...
Spotify Star
1545 Views
1 replies
0 likes
PremiumUnited States DeviceiPhone XOperating SystemiOS 13.3.1 I have multiple accounts and I got the free trial on one account and it was working and then it switched to one of my other accounts today without me knowing. I have spent hours trying to ...
Premium United States Device iPhone X Operating System iOS 13.3.1 I have multiple accounts and I got the free trial on one account and it was working and then it switched to one...
Spotify Legend
587 Views
2 replies
0 likes
Hi Spotify.I have an issue I'd like to discuss not on a public forum. Is there an email address to contact?...- Student Premium Plan- Australia
Hi Spotify. I have an issue I'd like to discuss not on a public forum. Is there an email address to contact?... - Student Premium Plan - Australia
Spotify Legend
473 Views
1 replies
0 likes
compre el mes de diciembre la promo de 3 meses de premiun por 900pesos y paso un mes y me dice que que falta 7 dias para vencerce si pague esa promo.. quien me acesora sobtre ello
compre el mes de diciembre la promo de 3 meses de premiun por 900pesos y paso un mes y me dice que que falta 7 dias para vencerce si pague esa promo.. quien me acesora sobtre ello
Community Legend
709 Views
2 replies
0 likes
Acabo de pagar spotify en un oxxo y es la primera vez que me dice que el tiempo del pago a expirado siendo que este pago tenia fecha de vencimiento este 28/01/18 quiero saber que va a ocurrir ya que esto es nuevo el que me diga que no esta efectuado ...
Acabo de pagar spotify en un oxxo y es la primera vez que me dice que el tiempo del pago a expirado siendo que este pago tenia fecha de vencimiento este 28/01/18 quiero saber que va a ocurrir ya que ...
Casual Listener
449 Views
2 replies
0 likes
I bought a $25 prepaid credit card and it hasn't worked. I imputed all the correct information 5 times I activated the card and put the postal code in properly but it still read unsuccessful. I've used these cards in the past and they've worked fine ...
I bought a $25 prepaid credit card and it hasn't worked. I imputed all the correct information 5 times I activated the card and put the postal code in properly but it still read unsuccessful. I've us...
Spotify Star
494 Views
1 replies
0 likes
