Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42131 Views
- 19 replies
- 1 likes
- 42131 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5346 Views
- 23 replies
- 2 likes
- 5346 Views
- 23 replies
- 2 likes
Charged after cancellation
After my cancellation, my account was stolen, with data of my credit card. Know i was charged from my credit card without my concent and i cannot access my account. I want my money back < Community Rock Star edit removed file with private info >
- After my cancellation, my account was stolen, with data of my credit card. Know i was charged from my credit card without my concent and i cannot access my account. I want my money back ...
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- Spotify Star
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Gift Spotify to a friend
My Question or IssueHi, guys I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. I read that it's possible but can someone tell me how exactly and if i...
- My Question or Issue Hi, guys I want to gift a spotify sub to a friend who lives in South Africa, I am from Bulgaria. But I can't find anywhere link or something to actually do it. ...
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- Spotify Star
- 684 Views
- 1 replies
- 0 likes
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Gift CardSubscribtion
- 684 Views
- 1 replies
- 0 likes
Spliting credit card from acc
Hello,quick question, how can i split my credit card from my acc? I bet nothing wrong can happen but its for safety
- Hello, quick question, how can i split my credit card from my acc? I bet nothing wrong can happen but its for safety
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- Spotify Star
- 488 Views
- 1 replies
- 0 likes
- 488 Views
- 1 replies
- 0 likes
Subscribing with a gift card in use
PlanFree/Premium My Question or Issue I’m currently using a gift card and my question is, if I subscribe, will it charge me for this month, or will it start charging me when my gift card month ends?
- Plan Free/Premium My Question or Issue I’m currently using a gift card and my question is, if I subscribe, will it charge me for this month, or will it start charging me when my gif...
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- Spotify Star
- 229 Views
- 1 replies
- 1 likes
- 229 Views
- 1 replies
- 1 likes
Charged after cancellation.. how to contact Spotify and get refund
Charged after cancellation.. how to contact Spotify and get refund..
- Charged after cancellation.. how to contact Spotify and get refund..
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- Spotify Star
- 393 Views
- 3 replies
- 0 likes
- 393 Views
- 3 replies
- 0 likes
Superuser Contribution Cancelar suscripción premium sin saber user ni email.
Buenas tardes.Quiero cancelar la suscripción premium que saque con otra cuenta, que la verdad no recuerdo ni el user ni el correo, menos contraseñas. El único rastro que tengo es un recibo que me llega a la cuenta de mi esposa. Lógicamente tengo todo...
- Buenas tardes. Quiero cancelar la suscripción premium que saque con otra cuenta, que la verdad no recuerdo ni el user ni el correo, menos contraseñas. El único rastro que tengo es un...
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- Spotify Legend
- 442 Views
- 3 replies
- 0 likes
- 442 Views
- 3 replies
- 0 likes
Superuser Contribution How do I get Hulu with my Spotify premium family plan?
I read that Spotify now will allow you a Hulu account if you have a premium account for no additional cost. I found some info and link to get access to Hulu, but when I follow it, it is trying to make me sign up for a regular spotify premium account ...
- I read that Spotify now will allow you a Hulu account if you have a premium account for no additional cost. I found some info and link to get access to Hulu, but when I follow it, it is trying ...
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- Spotify Legend
- 968 Views
- 4 replies
- 0 likes
- 968 Views
- 4 replies
- 0 likes
Superuser Contribution My account is not linked on Family Premium wife paid subscription
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Premium Family Because of an issue with my wallet being lost my wife paid the family subscription. My account is suspended and the payme...
- Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Premium Family Because of an issue with my wa...
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- Spotify Legend
- 433 Views
- 3 replies
- 0 likes
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Account
- 433 Views
- 3 replies
- 0 likes
- 1453 Views
- 1 replies
- 0 likes
Solved!! Geschenkkarte lässt sich nicht einlösen
Ich habe via Amazon einen Spotify Gutschein im Wert von 30€ erhalten, dieser lässt sich nicht einlösen. Nach der (erfolgreichen) Anmeldung erscheint beim Code eingeben das Feld " This Value should not be blank". Auch ein Browserwechsel und manuelles ...
- Ich habe via Amazon einen Spotify Gutschein im Wert von 30€ erhalten, dieser lässt sich nicht einlösen. Nach der (erfolgreichen) Anmeldung erscheint beim Code eingeben das Feld " This Value should no...
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- Spotify Star
- 13319 Views
- 1 replies
- 0 likes
- 13319 Views
- 1 replies
- 0 likes
Superuser Contribution I can't get premium
PlanFree/PremiumCountryTurkeyDeviceiPhone 6S, Macbook Pro, Monster NotebookOperating SystemiOS 12, High Siearra, Windows 10 My Question or IssueWhen I try to get premium payment page failing and yes my cards open for internet but I'm always getting t...
- Plan Free/Premium Country Turkey Device iPhone 6S, Macbook Pro, Monster Notebook Operating System iOS 12, High Siearra, Windows 10 My Question or Issue When I try to get prem...
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- Regular
- 552 Views
- 10 replies
- 0 likes
- 552 Views
- 10 replies
- 0 likes
Subscription change without knowledge
PlanFree/PremiumCountryUkDeviceIphone XSOperating System(iOS 12.) My Question or IssueI’ve onlh just noticed that my subscription seemed to have changed from Premium to Family in November 18. This meant I’ve been paying £14.99 rather than £9.99 month...
- Plan Free/Premium Country Uk Device Iphone XS Operating System (iOS 12.) My Question or Issue I’ve onlh just noticed that my subscription seemed to have changed from Premium to Famil...
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- Roadie
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
Doble cargo
Buen día! Hace más de un año que era usuaria premium y pagaba mi correspondiente cuota mes a mes( se cobraba de mi tarjeta de crédito)En el mes de enero de este año cambie a plan familiar siendo yo la encargada del plan(cada mes se debitaría de mi ta...
- Buen día! Hace más de un año que era usuaria premium y pagaba mi correspondiente cuota mes a mes( se cobraba de mi tarjeta de crédito)En el mes de enero de este año cambie a plan familiar sien...
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- Roadie
- 557 Views
- 1 replies
- 0 likes
- 557 Views
- 1 replies
- 0 likes
My Account Premium
I've delayed a payment and lost my Premium account, now I've tried with 3 different credit cards and an error occurs in payment... and I'm sure the problem is not any of the cards. Has anyone ever had a similar problem?
- I've delayed a payment and lost my Premium account, now I've tried with 3 different credit cards and an error occurs in payment... and I'm sure the problem is not any of the cards. Has a...
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
premium to student
PlanPremiumCountry USA Device(iPhone8)Operating SystemiOS 10 My Question or IssueI have a Premium account and I am a student. I recently submitted my student info & received an email stating my student discount is good for 1 year, yet my account was ...
- Plan Premium Country USA Device (iPhone8) Operating System iOS 10 My Question or Issue I have a Premium account and I am a student. I recently submitted my student info...
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- Roadie
- 382 Views
- 1 replies
- 0 likes
- 382 Views
- 1 replies
- 0 likes
My Premium is gone and I can't log in to my devices.
PlanPremiumCountryNorwayDeviceiPhone 7Operating SystemWindows 10 My Question or IssueAfter changing my password my Premium subscription has disappeared and I can't log in to either the iPhone or Win10 app. I can only log in through my browser.
- Plan Premium Country Norway Device iPhone 7 Operating System Windows 10 My Question or Issue After changing my password my Premium subscription has disappeared and I can't log in to ...
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- Composer
- 515 Views
- 10 replies
- 0 likes
- 515 Views
- 10 replies
- 0 likes
Premium membership
My spotify is premium . The bank receive payment every month.. But on the site my membership doesnt appear as premium. How can I cancel the premium membership {snip - Community Moderator edit}
- My spotify is premium . The bank receive payment every month.. But on the site my membership doesnt appear as premium. How can I cancel the premium membership {snip - Community Moderator e...
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- Roadie
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Google home offer
Hi, I upgraded my account today to family and took advantage of the offer of a google home speaker, but I have since updated my email address on my account so can the redeem information be sent to my new email address?thanks
- Hi, I upgraded my account today to family and took advantage of the offer of a google home speaker, but I have since updated my email address on my account so can the redeem information be sent to my...
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- Spotify Star
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
3 month gift card doesn't work
PlanFreeCountryMexicoDeviceSamsung Galaxy 8+ My Question or IssueI bought a 3 month gift card the other day and it does not work. I have already checked with the store to make sure it's activated, I tried e-mailing the company (Spotify), I used the a...
- Plan Free Country Mexico Device Samsung Galaxy 8+ My Question or Issue I bought a 3 month gift card the other day and it does not work. I have already checked with the store to make su...
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- Composer
- 413 Views
- 1 replies
- 0 likes
- 413 Views
- 1 replies
- 0 likes
From free Starbucks Premium to paid premium
PlanFree/Premium through Starbucks My Question or IssueI am quitting Starbucks in a few weeks and would like to start paying for my premium Spotify. How will I go about doing this without losing all my music I have saved?
- Plan Free/Premium through Starbucks My Question or Issue I am quitting Starbucks in a few weeks and would like to start paying for my premium Spotify. How will I go about doing this withou...
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- Composer
- 1185 Views
- 1 replies
- 0 likes
- 1185 Views
- 1 replies
- 0 likes