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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75112 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140184 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80518 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269664 Views
159 replies
13 likes
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo.PlanGratis / PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro a finales de 2016)Sistema operat...
No se requiere ninguna de la información a continuación. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo. Plan Gratis / Premium País Dispositivo (iPh...
Community Legend
520 Views
1 replies
0 likes
I paid my premium subscription is still not registered on Spotify I don’t updated my password and everything
I paid my premium subscription is still not registered on Spotify I don’t updated my password and everything
Community Legend
407 Views
2 replies
0 likes
I have a premium account. I registered for the google mini home. when I went to log accept it, it signed into my work gmail address. I signed out and tried to get the link to work again with my personal account and now the discount did not apply. ins...
I have a premium account. I registered for the google mini home. when I went to log accept it, it signed into my work gmail address. I signed out and tried to get the link to work again with my...
Spotify Legend
3700 Views
24 replies
6 likes
I am quite new to Spotify and up until Christmas I had no issues using two phones and offline music. I got a Samsung Gear Sport smartwatch with offline music support and music downloads just fine, however I have found that if I do download to it, the...
I am quite new to Spotify and up until Christmas I had no issues using two phones and offline music. I got a Samsung Gear Sport smartwatch with offline music support and music downloads just...
Spotify Legend
3187 Views
5 replies
0 likes
I use Spotify and Hulu across multiple platforms. My student membership should come with Hulu (ads) but whenever I try to use Hulu on my phone or computer it says that I need to resubscribe and pay for the service. Any advice on how I can get Hulu ba...
I use Spotify and Hulu across multiple platforms. My student membership should come with Hulu (ads) but whenever I try to use Hulu on my phone or computer it says that I need to resubscribe and pay f...
Spotify Legend
805 Views
3 replies
0 likes
I was previously subscribed to Premium Plan through my Telco. I’ve cancelled it through the Telco for more than a couple of months ago, and have stopped paying for subscription. But until today, My subscription status still shows Premium and under 3r...
I was previously subscribed to Premium Plan through my Telco. I’ve cancelled it through the Telco for more than a couple of months ago, and have stopped paying for subscription. But until today, My s...
Community Legend
1257 Views
10 replies
0 likes
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to be done! Thank You!
I have a subscriber for some time now. I ordered the premium service and for MONTHS I have been charged $16+ instead of the advertised $9.99 a month. I am very unsatisfied and would like something to...
Community Legend
7323 Views
3 replies
1 likes
i got the email that my google mini was now available, once I want to check it’s still charging full price for the google mini. Can someone help? I didn’t get the promo code.
i got the email that my google mini was now available, once I want to check it’s still charging full price for the google mini. Can someone help? I didn’t get the promo code.
Casual Listener
729 Views
5 replies
1 likes
If I cancel my currys 6 month free premium the day I sign up to it, will I still have the 6 months free? Or will it revert me back to a free spotify account? It's not ideal checking on the cancel page as you have to click through to see, which is too...
If I cancel my currys 6 month free premium the day I sign up to it, will I still have the 6 months free? Or will it revert me back to a free spotify account? It's not ideal checking on the c...
Spotify Star
1550 Views
1 replies
0 likes
PremiumUnited States DeviceiPhone XOperating SystemiOS 13.3.1 I have multiple accounts and I got the free trial on one account and it was working and then it switched to one of my other accounts today without me knowing. I have spent hours trying to ...
Premium United States Device iPhone X Operating System iOS 13.3.1 I have multiple accounts and I got the free trial on one account and it was working and then it switched to one...
Spotify Legend
601 Views
2 replies
0 likes
Hi Spotify.I have an issue I'd like to discuss not on a public forum. Is there an email address to contact?...- Student Premium Plan- Australia
Hi Spotify. I have an issue I'd like to discuss not on a public forum. Is there an email address to contact?... - Student Premium Plan - Australia
Spotify Legend
476 Views
1 replies
0 likes
compre el mes de diciembre la promo de 3 meses de premiun por 900pesos y paso un mes y me dice que que falta 7 dias para vencerce si pague esa promo.. quien me acesora sobtre ello
compre el mes de diciembre la promo de 3 meses de premiun por 900pesos y paso un mes y me dice que que falta 7 dias para vencerce si pague esa promo.. quien me acesora sobtre ello
Community Legend
719 Views
2 replies
0 likes
Acabo de pagar spotify en un oxxo y es la primera vez que me dice que el tiempo del pago a expirado siendo que este pago tenia fecha de vencimiento este 28/01/18 quiero saber que va a ocurrir ya que esto es nuevo el que me diga que no esta efectuado ...
Acabo de pagar spotify en un oxxo y es la primera vez que me dice que el tiempo del pago a expirado siendo que este pago tenia fecha de vencimiento este 28/01/18 quiero saber que va a ocurrir ya que ...
Casual Listener
453 Views
2 replies
0 likes
I bought a $25 prepaid credit card and it hasn't worked. I imputed all the correct information 5 times I activated the card and put the postal code in properly but it still read unsuccessful. I've used these cards in the past and they've worked fine ...
I bought a $25 prepaid credit card and it hasn't worked. I imputed all the correct information 5 times I activated the card and put the postal code in properly but it still read unsuccessful. I've us...
Spotify Star
498 Views
1 replies
0 likes
me cobran por nada
me cobran por nada
Spotify Star
330 Views
1 replies
0 likes
I currently have my own Premium account (just for me). My parents have a Family Premium account. As I am moving back in with them for the foreseeable future, I wanted to switch my Premium account over into their Family Premium account. Is this possib...
I currently have my own Premium account (just for me). My parents have a Family Premium account. As I am moving back in with them for the foreseeable future, I wanted to switch my Premium account ove...
Spotify Star
512 Views
1 replies
0 likes
ok so this will be the first time you are getting this question . The other day i was on a forum where they conducted giveaways . And i won a giveaway of a premium spotify account . the one who conducted the giveaway gave me a username and password ,...
ok so this will be the first time you are getting this question . The other day i was on a forum where they conducted giveaways . And i won a giveaway of a premium spotify account . the one wh...
Not applicable
977 Views
6 replies
0 likes
Just reset my phone and re-downloaded the Spotify app. I have a premium account and never had an issue before playing any of my music offline. Now I can’t listen to any of my music without using data on the road. HELP!!
Just reset my phone and re-downloaded the Spotify app. I have a premium account and never had an issue before playing any of my music offline. Now I can’t listen to any of my music without using data...
Spotify Legend
662 Views
1 replies
0 likes
I ordered a Google Home Mini during the promotion to get one for free for Premium subscribers. I placed my order on 12/22 and it just says that the order is delayed. The color I selected is out of stock. Is there any way I can change the color to one...
I ordered a Google Home Mini during the promotion to get one for free for Premium subscribers. I placed my order on 12/22 and it just says that the order is delayed. The color I selected is out of st...
Spotify Legend
678 Views
2 replies
0 likes
I bought a tv from Currys and it said that I could get 6 months Spotify for free. I’ve looked on my receipt and I can’t see an obvious code that I should enter into Spotify. I bought the tv in store. What does the code format look like, or should it ...
I bought a tv from Currys and it said that I could get 6 months Spotify for free. I’ve looked on my receipt and I can’t see an obvious code that I should enter into Spotify. I bought the tv in ...
Roadie
7036 Views
1 replies
0 likes
