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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Is there way that Spotify can help me with identifing for which account Ive paid monthly subscription by payment identificator? Im pretty sure that Ive disabled all subscriptions and trials yet today I found 2 monthly payments.
Country MalaysiaOperating SystemAndroid My Question or Issue I cannot find Pay By Cash / mol option on my payment method. I want to pay by 7-11 but it have no option.
Plan Premium FamilyCountry BELGIUM DeviceiMAC My Question or IssueI cannot get any CC payment change authorised.
I used my debit card to sign up for the free 30 day premium, After 4 days it's wouldn't let me do anything. I did your list and none of it worked so I took it off and downloaded it again and now it's saying, I can't apply for the special premium twic...
Salut à tous ! J'ai acheté 1 mois de spotify dans un night shop et encodé le pin sur leurs page web. Problème ? Mon compte sur l'apli n'est pas passé Premium comme si rien n'avait éte fait..Une solution ?
I am a student with the student account. I've been approved but have been charged $10 for the last two months. Plan PremiumCountry:USA Device: iPhone 7Operating System(iOS 10 My Question or Issue
PlanFree/PremiumCountry Singapore Device: Samsung Galaxy 7 I registered for premium last week and have done all the steps in the troubleshooting guide but premium is still not registered to my account.
Cancele mi cuenta de spotify premium y me llego una cuenta a mi tarjeta de credito por $67 USD, me parece muy extraño porque nunca pague mas de $8 USD/ mes Me gustaría saber si esto tiene alguna explicación o solución.
Arkadaşlar önceden hesabımı premium yapmıştım kredi kartı üzerinden fakat sonra iptal ettim şimdi de aynı hesabımı telefon faturam üzerinden premium yapmak istiyorum fakat numaranız bloke edilmiştir hatası alıyorum tekrar denediğimde iste hat üstüne ...
PlanStudent PremiumCountry Canada Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I started my student premium at July and when I was just checking my credit card statement, I don't know why all of a sudden, starting Sept...
PlanFamilyCountry SwedenDeviceiMac, iPad, Samsung mobileOperating SystemMac OS Sierra 10.12.6 My Question or Issue I have a Family subscription but get a popup message asking me to update my payment info - why? I have not changed the credit card I've...
Hey, I'm having a bit of a problem with my Family Member plan - I'm paying for my friends and familt the $14.99/month plan. However, whenever I send the invitation to them, they see that they are about to be added to the family plan but with a name d...
Okay so my payment info needs changing as I have a new card which is fine. But now when I update my plan... it only let's me select spotify for students which I'm not, spotify for family... Which I don't want... or yearly sub... Which I can't afford ...
PlanPremiumCountryArgentina Device(iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Family Premium suscription and I made several Museic download to my IPhone. I thought that I shouldn´t pay for that, but I ...
PlanPremiumCountry USADeviceIphone XOperating SystemIOS My Question or Issue I was charged for premium service on October 20th, through Itunes 12.99, but Premium service not working. I have tried deleting and reinstalling, updating, nothing works.
PlanFreeCountry Germany My Question or Issue Hi, I've tried to get Premium so many times now and it's just not working. I've tried all the advice I could find: turning the ad blocker off, the country is the same on paypal and spotify, incognito brows...
PlanPremium Family Country Canada DeviceSamsung Galaxy 9Operating System My Question or Issue Hello! In September, I upgraded from Premium to Family Premium. I noticed for both September and October I was charged twice. Once for the Premium subscript...
My invite was logged out because address wasn’t verified. Are u able to enable this email for me *snip*. PlanPremiumCountry Sg
Me cobraron dos veces una sale con cargos de Adyenmx y otro con punto de cargos hable al banco y es problema de spotify
Ayer se me renovo el premium me han hecho un cargo a la tarjeta pero aun no tengo el premium i en la app no sale nada para actualizar ni nada que puedo hacer?