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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75590 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140537 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81134 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271103 Views
159 replies
13 likes
Plan - PremiumCountry - USA Device - Macbook Pro 2014 I was sent an email from Spotify that I needed to update my payment information. OK, no problem - I did. Later that day I went to Hulu, and instead of hooking me up to another series about aliens,...
Plan - Premium Country - USA Device - Macbook Pro 2014 I was sent an email from Spotify that I needed to update my payment information. OK, no problem - I did. Later that day I wen...
Spotify Star
612 Views
1 replies
0 likes
PlanStudent Premium PlanCountryUnited States My Question or IssueHello, all, hopefully you can help me out. I'm having some issues in getting the free Google Home Mini available to Student Premium accounts, namely that I never received a discount cod...
Plan Student Premium Plan Country United States My Question or Issue Hello, all, hopefully you can help me out. I'm having some issues in getting the free Google Home Mi...
Composer
1138 Views
3 replies
2 likes
PlanPremiumCountryTürkiyeDevice(iPhone 7 Plus)Operating System(iOS 12, Windows 10,etc.) My Question or Issue spotify aile hesabına geçiş yapacağım için aşağıda belirttiğim makbuz bilgilerime istinaden spotify aboneliğim için kredi kartımdan çekilen t...
Plan Premium Country Türkiye Device (iPhone 7 Plus) Operating System (iOS 12, Windows 10,etc.) My Question or Issue spotify aile hesabına geçiş yapacağım için ...
Community Legend
1312 Views
2 replies
0 likes
I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the store. It told me the discount will be applied at chec...
I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the sto...
Spotify Legend
5292 Views
11 replies
1 likes
PlanPremiumCountryUS DeviceMac/IphoneOperating SystemMac My Question or IssueHey guys, I just signed up for an account with Spotify Premium and i am trying to claim my Google mini. Can someone please help me out here? When i try linking my Google and...
Plan Premium Country US Device Mac/Iphone Operating System Mac My Question or Issue Hey guys, I just signed up for an account with Spotify Premium and i am trying to...
Spotify Legend
1308 Views
7 replies
0 likes
Spoiler (Highlight to read) None of the below information is required.PlanPremiumCountryPhilippinesDeviceOppoOperating SystemAndroid My Question or IssueI have just paid last December 21, 2019 for monthly premium plan, but as early as December 30, 20...
None of the below information is required. Plan Premium Country Philippines Device Oppo Operating System Android My Question or Issue I have just paid last December 21, 2019...
Spotify Star
1151 Views
4 replies
0 likes
Plan: PremiumCountry: Switzerland My Question or IssueHi, I recently switched from a premium account to a family account. The switch happend on the 25th of May, so on the same day that I got billed for the next month. Would it be possible to get this...
Plan: Premium Country: Switzerland My Question or Issue Hi, I recently switched from a premium account to a family account. The switch happend on the 25th of May, so on the same day ...
Community Legend
1453 Views
7 replies
0 likes
Hi. I am trying to sign up for Premium Family. Every time I try it says I have already used my 3m trial. This is true but it does not give me an option to sign up without using said trial. How can I sign up? PlanFree/PremiumCountry Device(iPhone 8, S...
Hi. I am trying to sign up for Premium Family. Every time I try it says I have already used my 3m trial. This is true but it does not give me an option to sign up without using said trial. How can I ...
Spotify Legend
1149 Views
6 replies
0 likes
The payment won't go through even though I have enough balance. PlanFree/PremiumCountryPhilippinesDeviceAsus M1 ProOperating SystemAndriod 9 My Question or Issue
The payment won't go through even though I have enough balance. Plan Free/Premium Country Philippines Device Asus M1 Pro Operating System Andriod 9 My Question or Issue &nbs...
Community Legend
516 Views
2 replies
0 likes
PlanPremiumCountrySouth AfricaMy Question or IssueI recently got a new bank card and I tried to update my premium account with my new card details. Unfortunately, it does not seem to get accepted and this is not the first time it has happened. A lot ...
Plan Premium Country South Africa My Question or Issue I recently got a new bank card and I tried to update my premium account with my new card details. Unfortunately, it does not seem to get ac...
Spotify Legend
1071 Views
1 replies
0 likes
Hi,I've been a very happy premium user for the last year, but the lack of progress on family plans in Israel is starting to get on me. I know this issue has been raised before, but its been a year and your competition is happily supporting family pla...
Hi, I've been a very happy premium user for the last year, but the lack of progress on family plans in Israel is starting to get on me. I know this issue has been raised before, but its bee...
Spotify Legend
13308 Views
18 replies
35 likes
I got a Fitbit last month from Curry’s that came with a free 6 month subscription for Spotify premium with a new account. I made a new one and redeemed with the code I was given. However it says that it’s not Spotify premium even though it said that ...
I got a Fitbit last month from Curry’s that came with a free 6 month subscription for Spotify premium with a new account. I made a new one and redeemed with the code I was given. However it says that...
Spotify Star
740 Views
1 replies
0 likes
I claimed my reward for buying Xbox's ultimate gamepass. The reward was 6 months of free Spotify premium. After I went to claim my premium it told me I was not eligible.
I claimed my reward for buying Xbox's ultimate gamepass. The reward was 6 months of free Spotify premium. After I went to claim my premium it told me I was not eligible. &nbs...
Composer
978 Views
1 replies
0 likes
Country UKMy college isn't on the list but other colleges in my area are that are the same
Country UK My college isn't on the list but other colleges in my area are that are the same
Casual Listener
1714 Views
4 replies
0 likes
I have a premium family account and want to redeem a gift card for spotify premium. Are your help files seriously telling me that its impossible?
I have a premium family account and want to redeem a gift card for spotify premium. Are your help files seriously telling me that its impossible?
Community Legend
765 Views
2 replies
1 likes
Hello world. I had like to know what happens when you cancel your 3 month free subscription. Do you get another offer for a free subscription for the number of days left, or do you have to pay in order to return to Premium? - Spotify India user
Hello world. I had like to know what happens when you cancel your 3 month free subscription. Do you get another offer for a free subscription for the number of days left, or do you have to pay in ord...
Spotify Star
1072 Views
1 replies
0 likes
Paguei faz 5 dias meu Spotify premium e ainda não recebi a confirmação e ainda não está disponível
Paguei faz 5 dias meu Spotify premium e ainda não recebi a confirmação e ainda não está disponível
Community Legend
725 Views
3 replies
0 likes
Paguei por boleto no dia 27/12 e já estamos no dia 02/01 e ainda não recebi nenhum e-mail de confirmação. Quando pesquiso eles só mostram soluções para quando se recebe o e-mail e ainda não disponibilizaram, mas no meu caso eu ainda não recebi o e-ma...
Paguei por boleto no dia 27/12 e já estamos no dia 02/01 e ainda não recebi nenhum e-mail de confirmação. Quando pesquiso eles só mostram soluções para quando se recebe o e-mail e ainda não disponibi...
Community Legend
810 Views
1 replies
0 likes
I was wrong click the Premium One Year by paypal. It charge me one year payment already. And I just change back to Premium Family. How is the payment fee for the plan? Will it refund to me? PlanPremiumCountryHong Kong DeviceIphone XS MaxOperating Sys...
I was wrong click the Premium One Year by paypal. It charge me one year payment already. And I just change back to Premium Family. How is the payment fee for the plan? Will it refund to me? ...
Spotify Legend
490 Views
1 replies
0 likes
So I've been using Spotify monthly premium since last year, and I wanted to upgrade to a yearly subscriptionWhat I did:1. I bought and paid for the yearly premium (i didn't cancel the monthly premium)2. I check my current subscription status and foun...
So I've been using Spotify monthly premium since last year, and I wanted to upgrade to a yearly subscription What I did: 1. I bought and paid for the yearly premium (i didn't cancel the monthly pre...
Spotify Legend
747 Views
1 replies
0 likes
