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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountry Australia DeviceGalaxy note 8Operating System Android Oreo My Question or IssueWhy is spotify so useless . Paid for premium service and got nothing . Outrageous site to navigate customer service is pathetic . Spotify must be r...
Hi i just received this email this morning, what do i have to do with this fishing ?
If I click “thumbs up” on a song on artist radio, does it only affect the results in that specific radio station? Or does it affect results in other radio stations and elsewhere on Spotify? Help says "Click when a track is playing and the station imp...
PlanFree/PremiumCountry United Kingdom My Question or Issue Today I received an e-mail telling me that my premium subscription has been paused. The money is in the account and every other month I have no problem so unsure of that one first. But now a...
Hi, I can not cancel my Premium trial period, in my profile it says that I have a FREE account, but the Premium trial period expires in two days. I contacted the assistance that has not yet answered, except with an automatic email. I believe that Spo...
My family's spotify premium account stopped working this morning and say we are all on the free accounts now. Our last payment for premium cleared on 10/10/18 just 9 days ago. We have tried everything the robots have told us to do multiple times and ...
My Question or Issue I signed up with fido on July 6th 2018 which included a 6 month free sub to Spotify premium. I activated that feature the same day. Yesterday when I tried to use my spotSpo app, it was suddenly a free account. As far as I can tel...
Hello, So I got the student plan with Hulu and Showtime. I registered a new Hulu account through Spotify, but I never recieved an actiation email on the Hulu account. When I contacted Hulu, they said the account was cancelled and hence why I couldn't...
PlanUnlimitedCountry DenmarkDeviceWebOperating SystemWindows 10 My Question or Issue Why do I suddenly start to get ads while listingen to Spotify every now and then even though I am paying for Spotify?
Hello My student discount ran out last month, and i payed for normal premium.Again this month i payed fuld price even though i Am valid as student? -How do i get refund and paying for a student in the future? best regards
PlanPremiumCountry PolandDevice My Question or Issue I've bought the subscribtion code in supermarket, that wasn't scrathed until buying and going back home. The subscription code was on recipt and activated. While I tried to reedem it on webpage, it...
Hi, I live in South Africa and am looking at the family plan but can't seem to find the price anywhere. Can anyone help please?
PlanFree/PremiumCountry BOLIVIAOperating System(Android Oreo, Windows 10 My Question or Issue No puedo Pagar el Plan Familiar Spotify. He cancelado mi suscripcion debido a que No podía pagar ni con tarteja de crédito ni mediante Paypal y ahora que he...
Ik heb nu zelf geld overgemaakt naar spotify maar nog steeds geen toegang tot me premium account..hoe kan dit?
I paid my Spotify by direct debit but Spotify sent me a message that was unpaid my subscription. I have deducted in my bank account and I still get the message I love my playlist and I will be sad if something happens. I do not find online support so...
PlanPremium for StudentsCountry CanadaDeviceSamsung Galaxy S4Operating SystemWindows 10 My Question or Issue I extended my student discount and got a confirmation page in mid September however, I was charged the regular premium price and had to recon...
Plan Premium(Student)Country Canada DeviceHuawei P20Operating SystemAndroid My Question or Issue I paid for the student premium discount yesterday , the 0.99$ for 3 months and I am not getting full benefits as it was listed when i bought the premiun ...
PlanUnlimitedCountry NorwayDevicePCOperating SystemLinux My Question or Issue Greetings. Due to some reason (card expired?) my account stopped working. So me click Subscription in my profile, then Update payment. Spotify then says: Your plan: Premium...
HiI would like to change my free premium trial to be able to change my country and join my familly premium account.Could you please help me?BestVictoria
Hi there. A few months back i noticed I was being charged for premium as well as my family account. I have since cancelled because of this and I am now still being charged £9.99. My account said I have know active subscription. So can someone please ...