Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 143472 Views
- 99 replies
- 12 likes
- 143472 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16734 Views
- 27 replies
- 4 likes
- 16734 Views
- 27 replies
- 4 likes
Superuser Contribution have had premium with hulu for a while now and it says my hulu is not active
US Plan Premium auto pay I have had hulu as part of my premium since about a month after the promo started. All of a sudden hulu says my account is not active. Also, it is no longer mentioned on my spotify account info. My account was active and fine...
- US Plan Premium auto pay I have had hulu as part of my premium since about a month after the promo started. All of a sudden hulu says my account is not active. Also, it is no...
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- Regular
- 2400 Views
- 9 replies
- 1 likes
- 2400 Views
- 9 replies
- 1 likes
Two accounts on same credit card - how to change?
PlanFree/PremiumCanada Deviceiphone, imacOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, an ex-friend of mine runs his Spotify account on my credit card, the same I use for my personal account. When I changed my credi...
- Plan Free/Premium Canada Device iphone, imac Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, an ex-friend of mine runs his...
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- Spotify Star
- 902 Views
- 1 replies
- 0 likes
- 902 Views
- 1 replies
- 0 likes
3 Months Promo??
I never bought a spotify promotion, but the 3 month promotion has disappeared for me ...(Note: the promotion of 1.99 brl)
- I never bought a spotify promotion, but the 3 month promotion has disappeared for me ... (Note: the promotion of 1.99 brl)
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- Casual Listener
- 845 Views
- 2 replies
- 0 likes
- 845 Views
- 2 replies
- 0 likes
Don't play selected languages
Hello, how I can select which languages I don't wanna listen to?PlanPremiumCountryCZ DeviceN/AOperating SystemN/A My Question or Issue
- Hello, how I can select which languages I don't wanna listen to? Plan Premium Country CZ Device N/A Operating System N/A My Question or Issue
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- Community Legend
- 346 Views
- 1 replies
- 2 likes
- 346 Views
- 1 replies
- 2 likes
Problem with Subscription
PlanPremium CountryItaly DeviceiPhone XR Operating SystemiOS 12 My Question or IssueI canceled my € 9.99 monthly subscription and joined a Spotify Family group, I would like to know if it is possible to get a refund for the month I paid but I would n...
- Plan Premium Country Italy Device iPhone XR Operating System iOS 12 My Question or Issue I canceled my € 9.99 monthly subscription and joined a Spotify Family...
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- Casual Listener
- 553 Views
- 4 replies
- 0 likes
- 553 Views
- 4 replies
- 0 likes
Hulu
PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid My Question or IssueWhy do I no longer have access to my Hulu with Spotify bundle? I know that you're no longer able to Sign-up for the bundle deal, but I had the deal before it wa...
- Plan Premium Country United States Device Galaxy S9 Operating System Android My Question or Issue Why do I no longer have access to my Hulu with Spotify bundle? I know that you're no...
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- Spotify Star
- 444 Views
- 3 replies
- 0 likes
- 444 Views
- 3 replies
- 0 likes
Cobrança indevida de premium
PlanFreeCountryBrasilDeviceMoto G7Operating SystemAndroid My Question or IssueEstou sendo cobrada pelo serviço premium e não estou conseguindo usufruir do mesmo, como posso resolver esse problema?
- Plan Free Country Brasil Device Moto G7 Operating System Android My Question or Issue Estou sendo cobrada pelo serviço premium e não estou conseguindo usufruir do mesmo, como posso r...
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- Spotify Star
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes
Ayuda, una cuenta ajena a la mia esta pagando con mi tarjeta
Ayuda, una cuenta que no es mia esta usando mi tarjeta como metodo de pago, no se como cancelarla, y spotidy no tiene contacto
- Ayuda, una cuenta que no es mia esta usando mi tarjeta como metodo de pago, no se como cancelarla, y spotidy no tiene contacto
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- Spotify Star
- 298 Views
- 1 replies
- 0 likes
- 298 Views
- 1 replies
- 0 likes
Superuser Contribution Customer service
Spotify customer service is a sad joke. First of all, the fact that i have to communicate with them via Twitter is ridiculous. Second, they did absolutely nothing to help me. I signed up for spotify premium because of the hulu bundle. 6 months later ...
- Spotify customer service is a sad joke. First of all, the fact that i have to communicate with them via Twitter is ridiculous. Second, they did absolutely nothing to help me. I signed up for spotify ...
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- Spotify Legend
- 505 Views
- 1 replies
- 1 likes
- 505 Views
- 1 replies
- 1 likes
Solved!! Changing subscription
My Question or IssueIf I was to change my premium subscription to a student subscription, will my email address that I have signed up to Spotify with change as well?
- My Question or Issue If I was to change my premium subscription to a student subscription, will my email address that I have signed up to Spotify with change as well?
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- Casual Listener
- 541 Views
- 2 replies
- 0 likes
- 541 Views
- 2 replies
- 0 likes
Premium didn't started after Subscription amount 66 had been detucted
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pay for subscription but as show in the app my studen...
- 9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pa...
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- Spotify Star
- 474 Views
- 1 replies
- 0 likes
- 474 Views
- 1 replies
- 0 likes
Sent invite to daughter, not accepting the code
We have Premium, daughter has an account already. Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code. What do we do?
- We have Premium, daughter has an account already. Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code. What do...
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- Spotify Star
- 390 Views
- 1 replies
- 0 likes
- 390 Views
- 1 replies
- 0 likes
Subscriptions mistake!
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueaccordong to in app account info, I was subscribed for free. But why there is charge of $12.9...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue accordo...
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- Community Legend
- 490 Views
- 3 replies
- 0 likes
- 490 Views
- 3 replies
- 0 likes
Problemas con el pago de mi suscripción premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My QuestionA la hora de querer pagar una suscripción premium no me deja, ya me rechazo 4 tarjetas de crédito y to...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question A la hora de q...
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- Community Legend
- 428 Views
- 1 replies
- 0 likes
- 428 Views
- 1 replies
- 0 likes
Premium subscription
Ok. So this is what happened to me. I subscribed the premium subscription with my Facebook account. But my Facebook account got hacked few days ago. And now I couldn’t log in to the old Spotify account anymore. Does anyone know how do I cancel the ol...
- Ok. So this is what happened to me. I subscribed the premium subscription with my Facebook account. But my Facebook account got hacked few days ago. And now I couldn’t log in to the old Spotify accou...
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- Community Legend
- 360 Views
- 1 replies
- 0 likes
- 360 Views
- 1 replies
- 0 likes
payment with paysafe card not working?
when i try to pay with my paysafecard it says it can't be used in this store, and i don't know why this is happening, is the paysafecard service down?
- when i try to pay with my paysafecard it says it can't be used in this store, and i don't know why this is happening, is the paysafecard service down?
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- Casual Listener
- 1186 Views
- 7 replies
- 0 likes
- 1186 Views
- 7 replies
- 0 likes
Cancelled my subscription but I was still charged (student)
PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...
- Plan Premium (student) Country England Device iPhone 7 Operating System iOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for stud...
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- Spotify Star
- 762 Views
- 1 replies
- 0 likes
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PremiumStudentStudents price problemSubscriptionSubscription charged wrongly
- 762 Views
- 1 replies
- 0 likes
Baja suscripción Premium - Movistar
Después de varios años utilizando Spotify Premium contratado a través de Movistar, hoy he recibido una SMS de baja del servicio. Desde Movistar no saben darme ninguna explicación y no consigo recuperar mi cuenta Premium. ¿Alguien puede ayudarme? Plan...
- Después de varios años utilizando Spotify Premium contratado a través de Movistar, hoy he recibido una SMS de baja del servicio. Desde Movistar no saben darme ninguna explicación y no consigo recuper...
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- Casual Listener
- 648 Views
- 2 replies
- 0 likes
- 648 Views
- 2 replies
- 0 likes
Wrong currency to upgrade
Plan - FreeCountry - USADevice Mac OS10.14My Question or Issue When I try to upgrade to premium it shows my currency as EUROs instead of USD. My profile correctly indicates US. This has always been the case. Is there something I can do to fix this? T...
- Plan - Free Country - USA Device Mac OS10.14 My Question or Issue When I try to upgrade to premium it shows my currency as EUROs instead of USD. My profile correct...
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- Casual Listener
- 432 Views
- 1 replies
- 0 likes
- 432 Views
- 1 replies
- 0 likes
Can't buy spotify premium with PayPal because I need a Creditcard. Before july it worked.
PlanPremium for studentsCountryBelgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatically away (direct debit) from my bank account. I noticed that there was a change in m...
- Plan Premium for students Country Belgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatical...
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- Roadie
- 1513 Views
- 3 replies
- 0 likes
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creditCardpaypalSpotify Premium
- 1513 Views
- 3 replies
- 0 likes