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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69962 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134016 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71906 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255187 Views
156 replies
13 likes
PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI went to go get my free Google Home Mini and the google store is saying I live in Canada, I tried changing it to the US but it removed th...
Plan Premium Country USA Device iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I went to go get my free Google Home Mini and the google ...
Spotify Star
470 Views
1 replies
0 likes
PlanPremium 9.99/monthCountryAmerica DeviceLG Stylo 2Operating SystemAndroid I had to switch cards for my payments and I lost my Hulu subsciption. I'm not a student, and I got Premium back when they were offering a Google Mini with a Family Plan. Now...
Plan Premium 9.99/month Country America Device LG Stylo 2 Operating System Android I had to switch cards for my payments and I lost my Hulu subsciption. I'm not a student, and...
Roadie
841 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceDesktop and phoneOperating System(Android, Windows X, etc.) My Question or IssueI bought a 6 months subscriptions with a 60€ card from Spotify itself that I bought in the shop, that I activated on spotify.com/premium. I...
Plan Premium Country Germany Device Desktop and phone Operating System (Android, Windows X, etc.) My Question or Issue I bought a 6 months subscriptions with a 60€ card from Spo...
Community Legend
529 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 4Operating SystemAndroid My Question or IssueHi,I have Spotify Premium and recently joined a Premium Family plan (I'm a member, not the owner), but still got charged for my Premium subscription. When I go to my ...
Plan Premium Country UK Device Google Pixel 4 Operating System Android My Question or Issue Hi, I have Spotify Premium and recently joined a Premium Family plan (I'm a membe...
Spotify Star
743 Views
5 replies
0 likes
Salve,vi contatto in quanto ho riscontrato problemi nel pagamento con il mio buono 18app.Oggi alle 17:30 ho creato un buono di 120 euro con il mio profilo 18app precisamente scegliendo ‘Musica Registrata’.Ho inserito poi il codice come coupon richied...
Salve, vi contatto in quanto ho riscontrato problemi nel pagamento con il mio buono 18app. Oggi alle 17:30 ho creato un buono di 120 euro con il mio profilo 18app precisamente scegliendo ‘Musica Re...
Roadie
779 Views
1 replies
0 likes
Hi there, I signed up for premium but for some reason I am on family plan and being charged accordingly. I am the only person who uses this so would like to please ammend this and be reimbursed accordingly. Any ideas on how I can do this? Thank you
Hi there, I signed up for premium but for some reason I am on family plan and being charged accordingly. I am the only person who uses this so would like to please ammend this and be r...
Spotify Star
407 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceLG TV, Note 9, PS4, Amazon Fire HD, Blah blah My Question I lost my wallet and had to order new cards. I received my credit card and updated my payment card. I received the warning messages, but my accounts were never cancel...
Plan Premium Country US Device LG TV, Note 9, PS4, Amazon Fire HD, Blah blah My Question I lost my wallet and had to order new cards. I received my credit card and update...
Roadie
2532 Views
5 replies
1 likes
HiI applied for the free google home mini and received the email from Spotify but when i followed the link the page crashed now if I try again the discount is not added at checkout even though I have not purchased the device. Any advice?
Hi I applied for the free google home mini and received the email from Spotify but when i followed the link the page crashed now if I try again the discount is not added at checkout even though I ha...
Casual Listener
3226 Views
15 replies
2 likes
PlanPremiumCountryCanadaDevice(several)Operating System(several) My Question or IssueThe website cleary states that anyone signing up for or with an existing premium account is entitled to a free google mini. How do you go about this as an existing c...
Plan Premium Country Canada Device (several) Operating System (several) My Question or Issue The website cleary states that anyone signing up for or with an existing premium account ...
Visitor
1973 Views
5 replies
0 likes
Can I subscribe to Spotify Premium using a credit card from another country, and will my current premium account be terminated after I move?
Can I subscribe to Spotify Premium using a credit card from another country, and will my current premium account be terminated after I move?
Community Legend
954 Views
2 replies
0 likes
PlanFree/PremiumCountryIndiaDevice(Mi)Operating System( Android Marshmello) My Question or IssueHi ,I have purchased premium subscription in the month of Sept-2019.However while whiel trying to renew the subscription again for the current month its g...
Plan Free/Premium Country India Device (Mi) Operating System ( Android Marshmello) My Question or Issue Hi , I have purchased premium subscription in the month of Sept-2019.How...
Community Legend
1576 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacbookPro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that i buy one month later a spotify premium with one time payment and then i cant buy it....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that...
Community Legend
694 Views
2 replies
0 likes
PlanFreeCountry Singapore DeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am getting double billed from Spotify and i cannot figure out why !Everymonth i see on my credit card bills, TWO charges from Spotif...
Plan Free Country Singapore Device Multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
Not applicable
599 Views
1 replies
0 likes
I have recently moved back to Ausralia from the UK and have sinced signed up with a Premium account here with my new device, being an iPhone XR (iOS 13.1.2) however I am still be charged for my premium subscription in the UK, which was set up via an ...
I have recently moved back to Ausralia from the UK and have sinced signed up with a Premium account here with my new device, being an iPhone XR (iOS 13.1.2) however I am still be charged for my premi...
Community Legend
755 Views
4 replies
0 likes
I woke up and realized that someone has changed my password without my permission. I tried to reset my password but I do not get the emails at all. I tried everything and now I just want to cancel my subscriptions. I don’t get charged for something t...
I woke up and realized that someone has changed my password without my permission. I tried to reset my password but I do not get the emails at all. I tried everything and now I just want to cancel my...
Community Legend
996 Views
2 replies
0 likes
Hi, I hope anyone here can help. I just created a new account to use as a family account.However, after putting in my information and payment info, etc. I should get 3 months premium family for free but so far my account is still set to free I also c...
Hi, I hope anyone here can help. I just created a new account to use as a family account. However, after putting in my information and payment info, etc. I should get 3 months premium famil...
Roadie
620 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1193 Views
4 replies
0 likes
Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere with no internet connection or service I know offline...
Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere wi...
Casual Listener
1305 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueWhy am I suddenly charged $14.99 and why is my account showing Premium Family? I never signed up for Premium Family option nor switched to it. I have always...
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9 Pie My Question or Issue Why am I suddenly charged $14.99 and why is my account showing Premium Family? I...
Casual Listener
1229 Views
4 replies
1 likes
Plan: PremiumCountry: Canada My Question or Issue:I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cancelled the order instead of changing the shipping address and now the promo cod...
Plan: Premium Country: Canada My Question or Issue: I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cance...
Visitor
866 Views
4 replies
3 likes
