premium upgrade kann nicht durchgefuhrt werden

• seydaa1010
• Casual Listener
•  
• 2019-08-23 12:13:08 AM
• 2019-08-26 4:57:51 PM
• Maxim
• Spotify Star
• 481 Views
• 1 replies
• 0 likes

Being charged even though im on a family plan

My Question or Issuei have a premuim account through a family plan, however i am not the admin. spofity are charging me every month any way. i have no other accounts.

• charliiepaige
• Newbie
•     My Question or Issue i have a premuim account through a family plan, however i am not the admin. spofity are charging me every month any way. i have no other accounts. 
• 2019-08-26 1:13:10 PM
• 2019-08-26 3:50:55 PM
• Brunelicia
• Community Legend
• 371 Views
• 1 replies
• 0 likes

Assinatura universitaria diz que eu ja aproveitei a oferta

PlanFreeCountryflorianopolisDevicePc, Android and iosOperating Systemwindows 10, ios and android My Question or IssueOlá, Venho tentao obter o beneficio de universitario mas todas as vezes que eu tentei obter este beneficio aparece que eu ja aproveit...

• Aukaida
• Casual Listener
• Plan Free Country florianopolis Device Pc, Android and ios Operating System windows 10, ios and android   My Question or Issue Olá, Venho tentao obter o beneficio de universitario mas ...
• 2019-08-23 7:28:32 PM
• 2019-08-26 3:23:12 PM
• Bittencourt
• Spotify Star
• 1345 Views
• 3 replies
• 1 likes

Superuser Contribution Double Billing Family Premium

My son has always had premium for himself at AUD11.99. He told us about the family offer and I subscribed as the owner of the family, and am being billed AUD17.99/mth. He recently realised he too is being charged AUD17.99 and has been for a number of...

• CachBishop
• Casual Listener
• My son has always had premium for himself at AUD11.99. He told us about the family offer and I subscribed as the owner of the family, and am being billed AUD17.99/mth.   He recently realised h...
• 2019-08-20 10:38:46 AM
• 2019-08-26 1:00:04 PM
• CachBishop
• Casual Listener
• 641 Views
• 4 replies
• 0 likes

Canceling the family subscription

Hi!If I cancel the family subscription (I'm the admin) - will my wife be able to keep her playlists etc once she resubscribes to the normal premium account? I understood that the her account will be temporarily downgraded to a free account...Thanks f...

• MJH222
• Visitor
• Hi! If I cancel the family subscription (I'm the admin) - will my wife be able to keep her playlists etc once she resubscribes to the normal premium account? I understood that the her account will b...
• 2019-08-26 8:56:56 AM
• 2019-08-26 12:53:10 PM
• Billy-J
• Spotify Star
• 351 Views
• 1 replies
• 0 likes

Superuser Contribution Gift card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy problem is that the gift cards I have dont work, I introduce the code and says that there ...

• Alvar3z
• Visitor
• Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue my prob...
• 2019-08-18 10:47:33 PM
• 2019-08-26 10:53:33 AM
• Katerina
• Spotify Legend
• 503 Views
• 2 replies
• 0 likes

Superuser Contribution No premium

PlanFree/PremiumNew Zealand DeviceSamsung Operating SystemAndroid Paid sub through Spark. Says activated for two more weeks yet showing Free. Tried logging in as suggested in help.

• Diggetty
• Casual Listener
• Plan Free/Premium New Zealand    DeviceSamsung  Operating System Android   Paid sub through Spark. Says activated for two more weeks yet showing Free. Tried logging in as ...
• 2019-08-18 9:54:02 AM
• 2019-08-26 9:55:27 AM
• Katerina
• Spotify Legend
• 475 Views
• 2 replies
• 0 likes

Superuser Contribution Payment Problem

I'm having difficulty paying my subscription thru card. It says that my card is not within my country but i'm using it for a long time now. I'm from the Philippines by the way. Thanks

• sleeplessboy
• Visitor
•   I'm having difficulty paying my subscription thru card. It says that my card is not within my country but i'm using it for a long time now.   I'm from the Philippines by the way. &nbs...
• 2019-08-22 8:50:50 AM
• 2019-08-26 9:47:00 AM
• Katerina
• Spotify Legend
• 533 Views
• 3 replies
• 0 likes

Why am I not eligable for 3month Premium for free...?

PlanPremiumCountryNorwayDeviceSamsung S8Operating SystemAndroid My Question or IssueHow come I am not eligable for 3 months of free trail of Premium?

• thornesje
• Casual Listener
• Plan Premium Country Norway Device Samsung S8 Operating System Android   My Question or Issue How come I am not eligable for 3 months of free trail of Premium?
• 2019-08-25 5:49:11 PM
• 2019-08-26 8:40:49 AM
• Billy-J
• Spotify Star
• 541 Views
• 3 replies
• 0 likes

[Desktop][Subscription] Already have Hulu subscription via iTunes

So if I upgrade to Spotify premium with the Hulu bundle, what happens to my current Hulu account that I pay via iTunes? How does billing change and do I keep my current Hulu account? Thanks

• rpendyck
• Newbie
• So if I upgrade to Spotify premium with the Hulu bundle, what happens to my current Hulu account that I pay via iTunes?  How does billing change and do I keep my current Hulu account?   T...
• 2019-03-22 9:11:47 PM
• 2019-08-26 6:16:13 AM
• Luan
• Spotify Star
• 779 Views
• 1 replies
• 1 likes
• Desktop
  Subscription

[All Platforms][Subscription] Im not able to cancel my itunes subscription

Something is very wrong with either my spotify or my itunes, ive checked my itunes and no active subscriptions are on the but spotify is still charging me 13$ every month even though i have the student discount

• hr4-1iz_v40bs
• Newbie
• Something is very wrong with either my spotify or my itunes, ive checked my itunes and no active subscriptions are on the but spotify is still charging me 13$ every month even though i have the stude...
• 2019-03-27 4:45:41 PM
• 2019-08-26 6:04:48 AM
• Luan
• Spotify Star
• 867 Views
• 1 replies
• 0 likes
• All Platforms
  Subscription

Why are promotional offers being sent to ineligible accounts? Sick of liars and thieves.

3 months free was the promotion sent to MY SPECIFICALLY LOGGED IN ACCOUNT, but it charged me instantly. Upon having to research why this happened. It then tells me, "if I used a promotion before(over a year ago) I then can't use any promotion again."...

• sKILLsEw
• Casual Listener
• 3 months free was the promotion sent to MY SPECIFICALLY LOGGED IN ACCOUNT, but it charged me instantly. Upon having to research why this happened. It then tells me, "if I used a promotion before(over...
• 2019-08-25 12:21:21 AM
• 2019-08-26 5:51:42 AM
• Billy-J
• Spotify Star
• 406 Views
• 1 replies
• 0 likes

6 month free trial

PlanPremiumCountryUSADeviceGalaxy Note 10+Operating SystemAndroid My Question or IssueI have been a Premium member for a couple of years and recently purchased a new phone. One of the promo's for purchasing the phone was 6 months of free Spotify Prem...

• Baseballguy17
• Visitor
• Plan Premium Country USA Device Galaxy Note 10+ Operating System Android   My Question or Issue I have been a Premium member for a couple of years and recently purchased a new phone.&n...
• 2019-08-25 7:00:34 PM
• 2019-08-26 4:05:52 AM
• user-removed
• Not applicable
• 1313 Views
• 1 replies
• 0 likes

Three months premium: LIE

Today, I paid 3 months of premium for 9.99, my subscription says it expires in a month and then I pay 9.99 for each month. Why? I have paid for three months ... Can someone solve the problem? I feel cheated, I read the terms of use and it says that i...

• cmarqui89
• Newbie
• Today, I paid 3 months of premium for 9.99, my subscription says it expires in a month and then I pay 9.99 for each month. Why? I have paid for three months ... Can someone solve the problem? I feel ...
• 2017-12-20 9:45:50 AM
• 2019-08-25 12:06:33 AM
• sKILLsEw
• Casual Listener
• 470 Views
• 2 replies
• 2 likes

Premium trial

PlanFree/Premium trialCountyThe NetherlandsOperating SystemAndroid My Question or IssueI decided to try out the 3 month trial and i received an email i got the 3 month trial, but in my subscription status it says i have Spotify free, i also cant down...

• JamesTatuh
• Regular
•   Plan Free/Premium trial County The Netherlands Operating System Android   My Question or Issue I decided to try out the 3 month trial and i received an email i got the 3 month tr...
• 2019-08-24 3:28:22 AM
• 2019-08-25 7:02:04 PM
• JamesTatuh
• Regular
• 856 Views
• 10 replies
• 1 likes

Üyelik Başlangıç

Plan PremiumTurkey Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I had a problem with my credit card and i couldn'y pay montly fee. I have paid now but renewe...

• aleneski
• Casual Listener
• Plan  Premium Turkey   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
• 2019-08-23 9:25:40 PM
• 2019-08-25 3:06:41 PM
• OneByBoo
• Roadie
• 346 Views
• 2 replies
• 0 likes

Me cobraron el mes de prueba

Inicie mi mes de prueba, recibi en mi correo un recibo por $0, pero tengo el cargo por $99 en mi cuenta

• IsaMalpica
• Newbie
• Inicie mi mes de prueba, recibi en mi correo un recibo por $0, pero tengo el cargo por $99 en mi cuenta  
• 2019-04-10 4:20:01 AM
• 2019-08-25 2:11:32 PM
• Rene01
• Community Legend
• 245 Views
• 1 replies
• 0 likes

Spotify Subscription in a State That I do not Reside

PlanWilling to change to premium and most likely willCountryUnited StatesDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI live in the state of Oregon which does not have sales tax and therefore no additional taxes to pay when I switch to Sp...

• EKHM
• Visitor
• Plan Willing to change to premium and most likely will Country United States Device iPhone 7 Operating System iOS 10   My Question or Issue I live in the state of Oregon which does not...
• 2019-08-25 8:35:12 AM
• 2019-08-25 2:08:32 PM
• Rene01
• Community Legend
• 1079 Views
• 1 replies
• 0 likes

Being charged but dont have access to premium services

Didnt approve a premium accountI have started being charged monthly (twice) and when I look on my phone at the ‘account’ section it says FREE and therefore I can’t get any premium services or download anything i have checked my email and I cannot see...

• 0x17y6j_-mtpg
• Newbie
• Didnt approve a premium account I have started being charged monthly (twice) and when I look on my phone at the ‘account’ section it says FREE and therefore I can’t get any premium services or downl...
• 2019-08-25 6:57:17 AM
• 2019-08-25 9:12:48 AM
• Jose_M
• Spotify Star
• 408 Views
• 1 replies
• 0 likes