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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128932 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57404 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232623 Views
144 replies
13 likes
Hello, I wanted to pay my Spotify family subscription using some money I already had on PayPal and my credit card. I've been paying this way for more than a year now with no problems. Anyway, somehow I received two payment attempt. One was successful...
Hello, I wanted to pay my Spotify family subscription using some money I already had on PayPal and my credit card. I've been paying this way for more than a year now with no problems. Anyway...
Spotify Star
393 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHi Spotify I have another facebook account used for Spotify service. But I have already deleted facebook account and I cannot access the account anymore. The...
Plan Premium Country New Zealand Device Samsung Galaxy Operating System Android My Question or Issue Hi Spotify I have another facebook account used for Spotify service. But I have a...
Spotify Star
321 Views
1 replies
0 likes
PlanPremiumCountryDenmarkDeviceIBM compatible Operating SystemWindows 10My Question or IssueNo payment option seems to work. I've tried PayPal and two credit cards. I have tried all payment options in incognito mode as well, as similar threads sugges...
Plan Premium Country Denmark Device IBM compatible 😄 Operating System Windows 10 My Question or Issue No payment option seems to work. I've tried PayPal and two credit cards. I have tr...
Spotify Star
354 Views
1 replies
0 likes
Hola qué tal estoy pensando en obtener la prueba gratis de 30 días me pide que meta mi tarjeta de crédito/débito la pongo y me marca error, me gustaría saber si forzosamente se tiene que tener saldo completo para que me pueda pasar la suscripción o c...
Hola qué tal estoy pensando en obtener la prueba gratis de 30 días me pide que meta mi tarjeta de crédito/débito la pongo y me marca error, me gustaría saber si forzosamente se tiene que tener saldo ...
Spotify Star
472 Views
1 replies
0 likes
PlanFree/PremiumCanada Deviceiphone, imacOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, an ex-friend of mine runs his Spotify account on my credit card, the same I use for my personal account. When I changed my credi...
Plan Free/Premium Canada Device iphone, imac Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, an ex-friend of mine runs his...
Spotify Star
1032 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueIf I have the student's Spotify premium with hulu and am no longer a student, will I still have hulu when I'm switched over to the non-student premium plan? Can I be grandfathered in?
Plan Premium Country USA My Question or Issue If I have the student's Spotify premium with hulu and am no longer a student, will I still have hulu when I'm switched over to the non-stude...
Spotify Star
1360 Views
1 replies
0 likes
Hello, how I can select which languages I don't wanna listen to?PlanPremiumCountryCZ DeviceN/AOperating SystemN/A My Question or Issue
Hello, how I can select which languages I don't wanna listen to? Plan Premium Country CZ Device N/A Operating System N/A My Question or Issue
Community Legend
415 Views
1 replies
2 likes
PlanPremium CountryItaly DeviceiPhone XR Operating SystemiOS 12 My Question or IssueI canceled my € 9.99 monthly subscription and joined a Spotify Family group, I would like to know if it is possible to get a refund for the month I paid but I would n...
Plan Premium Country Italy Device iPhone XR Operating System iOS 12 My Question or Issue I canceled my € 9.99 monthly subscription and joined a Spotify Family...
Casual Listener
657 Views
4 replies
0 likes
Ayuda, una cuenta que no es mia esta usando mi tarjeta como metodo de pago, no se como cancelarla, y spotidy no tiene contacto
Ayuda, una cuenta que no es mia esta usando mi tarjeta como metodo de pago, no se como cancelarla, y spotidy no tiene contacto
Spotify Star
348 Views
1 replies
0 likes
El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo! Necesito que me ayuden a solucionar mi problema, gracias!!! PlanPremium FamiliarCountryMéxico
El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo! Necesito que me ayuden a solucionar mi problema, gracias!!! Plan Premiu...
Regular
1089 Views
7 replies
0 likes
We have Premium, daughter has an account already. Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code. What do we do?
We have Premium, daughter has an account already. Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code. What do...
Spotify Star
520 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueaccordong to in app account info, I was subscribed for free. But why there is charge of $12.9...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue accordo...
Community Legend
599 Views
3 replies
0 likes
I never bought a spotify promotion, but the 3 month promotion has disappeared for me ...(Note: the promotion of 1.99 brl)
I never bought a spotify promotion, but the 3 month promotion has disappeared for me ... (Note: the promotion of 1.99 brl)
Casual Listener
930 Views
2 replies
0 likes
PlanFree/PremiumCountryBrazilDeviceSamsung J4Operating SystemAndroid / Windows 10My Question or IssueEstou recebendo uma confirmação de cobrança no valor da assinatura Premium no meu e-mail, porém ao acessar a minha conta ainda está como FREE. Isso e...
Plan Free/Premium Country Brazil Device Samsung J4 Operating System Android / Windows 10 My Question or Issue Estou recebendo uma confirmação de cobrança no valor da assinatura Premium no me...
Spotify Star
413 Views
1 replies
0 likes
I had this question and couldn't find a good answer anywhere, let's say that I decide to cancel my student subscription or that I don't renew it when it ends (and also cancel normal premium) and then some months later I ask for it again sending the d...
I had this question and couldn't find a good answer anywhere, let's say that I decide to cancel my student subscription or that I don't renew it when it ends (and also cancel normal premium) and then...
Casual Listener
4663 Views
6 replies
0 likes
My Question or IssueIf I was to change my premium subscription to a student subscription, will my email address that I have signed up to Spotify with change as well?
My Question or Issue If I was to change my premium subscription to a student subscription, will my email address that I have signed up to Spotify with change as well?
Casual Listener
613 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid My Question or IssueWhy do I no longer have access to my Hulu with Spotify bundle? I know that you're no longer able to Sign-up for the bundle deal, but I had the deal before it wa...
Plan Premium Country United States Device Galaxy S9 Operating System Android My Question or Issue Why do I no longer have access to my Hulu with Spotify bundle? I know that you're no...
Spotify Star
535 Views
3 replies
0 likes
Ok. So this is what happened to me. I subscribed the premium subscription with my Facebook account. But my Facebook account got hacked few days ago. And now I couldn’t log in to the old Spotify account anymore. Does anyone know how do I cancel the ol...
Ok. So this is what happened to me. I subscribed the premium subscription with my Facebook account. But my Facebook account got hacked few days ago. And now I couldn’t log in to the old Spotify accou...
Community Legend
457 Views
1 replies
0 likes
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pay for subscription but as show in the app my studen...
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pa...
Spotify Star
631 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My QuestionA la hora de querer pagar una suscripción premium no me deja, ya me rechazo 4 tarjetas de crédito y to...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question A la hora de q...
Community Legend
493 Views
1 replies
0 likes
