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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129158 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57871 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233498 Views
144 replies
13 likes
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pay for subscription but as show in the app my studen...
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pa...
Spotify Star
633 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My QuestionA la hora de querer pagar una suscripción premium no me deja, ya me rechazo 4 tarjetas de crédito y to...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question A la hora de q...
Community Legend
494 Views
1 replies
0 likes
PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...
Plan Premium (student) Country England Device iPhone 7 Operating System iOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for stud...
Spotify Star
876 Views
1 replies
0 likes
So, I've been trying to get a Spotify Student discount for a while now. I am working on a associates degree, but I'm only fifteen, so Spotify can't verify my age. I do have a college ID, and legally I'm considered a college student. Does anybody know...
So, I've been trying to get a Spotify Student discount for a while now. I am working on a associates degree, but I'm only fifteen, so Spotify can't verify my age. I do have a college ID, and ...
Newbie
9587 Views
9 replies
5 likes
Plan - FreeCountry - USADevice Mac OS10.14My Question or Issue When I try to upgrade to premium it shows my currency as EUROs instead of USD. My profile correctly indicates US. This has always been the case. Is there something I can do to fix this? T...
Plan - Free Country - USA Device Mac OS10.14 My Question or Issue When I try to upgrade to premium it shows my currency as EUROs instead of USD. My profile correct...
Casual Listener
506 Views
1 replies
0 likes
PlanPremiumCountryUSAMy Question or IssueMy debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down graded from premium because of this issue with my card. Do I ...
Plan Premium Country USA My Question or Issue My debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down ...
Spotify Star
2659 Views
1 replies
0 likes
My plan is called Premium with Hulu and I am based in USA.However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple of years and it never worked. Why do I have a plan t...
My plan is called Premium with Hulu and I am based in USA. However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple...
Spotify Legend
1581 Views
5 replies
0 likes
PlanFreeCountryFinlandDeviceOnePlus 7Operating SystemAndroidMy Question or IssueI can't redeem prepaid spotify giftcards. I got one 30€ card and one 10€ card that I can't redeem. Both are bought from Finland.
Plan Free Country Finland Device OnePlus 7 Operating System Android My Question or Issue I can't redeem prepaid spotify giftcards. I got one 30€ card and one 10€ card that I can't re...
Spotify Star
1746 Views
3 replies
0 likes
DeviceHTC u11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can only choose spotift for family, why is that? I used to have normal Spotify premium but now I can't change it, and it says Spotify for family, I don't need ...
Device HTC u11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can only choose spotift for family, why is that? I used to have normal...
Casual Listener
409 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiphone 6, browserOperating Systemios10, windows10 My Question or IssueHearing a commercial at the start of the podcast "My dad wrote a **bleep**". When using my swedish mobile the commercial is Swedish. When listening at...
Plan Premium Country Sweden Device iphone 6, browser Operating System ios10, windows10 My Question or Issue Hearing a commercial at the start of the podcast "My dad wrote a **bleep**...
Newbie
1138 Views
2 replies
4 likes
Hey, Quick question about premium: my card was charged on 07.26., after 2 weeks of no funds in my card. Is the one month period starts after 07.26. or the original payment date (07.07.)?Asking this because my card was charged again today (08.07). Edi...
Hey, Quick question about premium: my card was charged on 07.26., after 2 weeks of no funds in my card. Is the one month period starts after 07.26. or the original payment date (07.07.)? Aski...
Spotify Star
1240 Views
3 replies
0 likes
Me ha salido un aviso que tengo que actualizar los datos de pago. Los datos de la tarjeta están bien, de hecho, se ha estado cobrando en esa tarjeta mi suscripción estos meses y de repente este mes, parece que está mal.Es una tarjeta donde siempre ha...
Me ha salido un aviso que tengo que actualizar los datos de pago. Los datos de la tarjeta están bien, de hecho, se ha estado cobrando en esa tarjeta mi suscripción estos meses y de repente este mes, ...
Community Legend
876 Views
1 replies
0 likes
PlanStudent PremiumCountryUSAMy Question or IssueI activated my hulu account through spotify sometime ago, but now when i log into it, it says I need to pay. Then I go to the service tab on spotify and click the activation button and greeted with sig...
Plan Student Premium Country USA My Question or Issue I activated my hulu account through spotify sometime ago, but now when i log into it, it says I need to pay. Then I go to the service tab on...
Roadie
886 Views
1 replies
0 likes
Spotify customer service is a sad joke. First of all, the fact that i have to communicate with them via Twitter is ridiculous. Second, they did absolutely nothing to help me. I signed up for spotify premium because of the hulu bundle. 6 months later ...
Spotify customer service is a sad joke. First of all, the fact that i have to communicate with them via Twitter is ridiculous. Second, they did absolutely nothing to help me. I signed up for spotify ...
Spotify Legend
599 Views
1 replies
1 likes
PlanPremium StudentCountryNew ZealandDeviceiPhone 8+Operating System My Question or IssueMy devices were all logged out on the day that I was supposed to be charged for a full price subscription. I entered all my email addresses into the "forgot pass...
Plan Premium Student Country New Zealand Device iPhone 8+ Operating System My Question or Issue My devices were all logged out on the day that I was supposed to be charged for...
Spotify Star
782 Views
1 replies
0 likes
paguei o boleto do Spotify Premium ontem (já faz mais de 24h) e até agora não liberou. Podem verificar o porque?
paguei o boleto do Spotify Premium ontem (já faz mais de 24h) e até agora não liberou. Podem verificar o porque?
Spotify Star
9075 Views
17 replies
2 likes
PlanPremium CountryUnited States Device Operating System My Question or IssueHello, I've had a Premium Spotify account for several years now and have had a Hulu account for about 6 months. Recently, I received an email saying that as a Premium Spotif...
Plan Premium Country United States Device Operating System My Question or Issue Hello, I've had a Premium Spotify account for several years now...
Spotify Star
868 Views
3 replies
0 likes
So I was given two 3-month premium subscription gift cards. When I put in the PIN of the card to redeem the subscription, I'm met with the message "Something went wrong. Try again, or get help." I've tried three different cards to see if maybe the ca...
So I was given two 3-month premium subscription gift cards. When I put in the PIN of the card to redeem the subscription, I'm met with the message "Something went wrong. Try again, or get help." I've...
Spotify Star
347 Views
1 replies
0 likes
PlanPremium for studentsCountryBelgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatically away (direct debit) from my bank account. I noticed that there was a change in m...
Plan Premium for students Country Belgium Hello! Last month my purchase for Spotify premium failed and I didn't know why... because normally it took the money automatical...
Roadie
2129 Views
3 replies
0 likes
Compré una tarjeta de regalo de Spotify en un Oxxo y cuando quiero ingresar mi código me dice que se produce un error y que lo intente más tarde y ya llevo 3 horas intentándolo, que puedo hacer para poder ingresarlo?Ayuda por favor
Compré una tarjeta de regalo de Spotify en un Oxxo y cuando quiero ingresar mi código me dice que se produce un error y que lo intente más tarde y ya llevo 3 horas intentándolo, que puedo hacer para ...
Community Legend
609 Views
1 replies
0 likes
