Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108609 Views
- 70 replies
- 9 likes
- 108609 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13323 Views
- 26 replies
- 2 likes
- 13323 Views
- 26 replies
- 2 likes
Superuser Contribution Double charged subscription fees
I have been paying £4.99 for two months for the student premium, however for those two months an extra £9.99 has come out of my phone bill, to Spotify. The £9.99 charges however are not showing up on the receipts on my Spotify account. I'm wondering ...
- I have been paying £4.99 for two months for the student premium, however for those two months an extra £9.99 has come out of my phone bill, to Spotify. The £9.99 charges however are not showing up on...
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- Spotify Legend
- 308 Views
- 1 replies
- 0 likes
- 308 Views
- 1 replies
- 0 likes
Superuser Contribution I'm paying for premium at full price but am a student
I'm paying for price for premium and didn't know I had the option for a student rate. I want the student or I'm canceling my account.
- I'm paying for price for premium and didn't know I had the option for a student rate. I want the student or I'm canceling my account.
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- Spotify Legend
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Superuser Contribution Code scratched
I cant use my Spotify-Card code because i scratched one letter. Does anyone have an idea?
- I cant use my Spotify-Card code because i scratched one letter. Does anyone have an idea?
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- Spotify Legend
- 399 Views
- 1 replies
- 0 likes
- 399 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium subscription
Hello, I paid for Spotify premium for students.Money was subtracted from my bank card but I have not received the premium.System wanted me to prove that Im a student. I proved it successfully but the link is not available to end the purchase.Please h...
- Hello, I paid for Spotify premium for students. Money was subtracted from my bank card but I have not received the premium. System wanted me to prove that Im a student. I proved it success...
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- Spotify Legend
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Superuser Contribution How do I use premium one payment on both my iPad and my iPhone??
How do I pay once and use premium on my iPad and iPhone both connected to same number?
- How do I pay once and use premium on my iPad and iPhone both connected to same number?
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- Spotify Legend
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution collecting money without my knowledge
I have been charged for one month of spotify subscription, but I do not want to use spotify anymore, how can I manage my money back? (I have the right to return within 10-14 days in my country)
- I have been charged for one month of spotify subscription, but I do not want to use spotify anymore, how can I manage my money back? (I have the right to return within 10-14 days in my country)
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- Spotify Legend
- 568 Views
- 1 replies
- 0 likes
- 568 Views
- 1 replies
- 0 likes
Superuser Contribution Paid the year subscription but cancelled right away. Will i get my money back?
Very valuable
- Very valuable
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- Spotify Legend
- 352 Views
- 1 replies
- 0 likes
- 352 Views
- 1 replies
- 0 likes
Superuser Contribution If I pay 99 pence for a free trial and immediately cancel will I still get the three months?
I would like to try the 99 pence trial for three months free, but don't want to end up paying £9.99 a month afterwards. If I sign up and immediately cancel, will I still get the three months free, please?
- I would like to try the 99 pence trial for three months free, but don't want to end up paying £9.99 a month afterwards. If I sign up and immediately cancel, will I still get the three months free, pl...
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- Spotify Legend
- 542 Views
- 1 replies
- 0 likes
- 542 Views
- 1 replies
- 0 likes
Superuser Contribution Upgraded to premium but doesn't reflect
Plan Free/Premium Country Netherlands Device iPhone X, Mac Operating System iOS My Question or Issue I received a trial offer 3 months for 0,99. Paid it. Account does not upgrade to premium. invoice id: Please check my account. ---- also, what a xxx...
- Plan Free/Premium Country Netherlands Device iPhone X, Mac Operating System iOS My Question or Issue I received a trial offer 3 months for 0,99. Paid it. ...
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- Spotify Legend
- 338 Views
- 1 replies
- 0 likes
- 338 Views
- 1 replies
- 0 likes
Superuser Contribution Double paiement
PlanPremiumCountryFranceDeviceMultipleOperating SystemMultiple My Question or IssueI have been charged twice this month for my spotify: once for my premium family via paypal 14.99€ and once for 9.99€ on my credit card.I would like a refund or that th...
- Plan Premium Country France Device Multiple Operating System Multiple My Question or Issue I have been charged twice this month for my spotify: once for my premium family via...
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- Spotify Legend
- 384 Views
- 1 replies
- 0 likes
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paiement
- 384 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify charge me in two cards
there’s two charges at both of my card monthly for few months. Just want to double check which account of mine being charged. Charge reference : Charge referenced : plesse email to me the answe tq
- there’s two charges at both of my card monthly for few months. Just want to double check which account of mine being charged. Charge reference : <Moderator snip: payment details> &...
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- Spotify Legend
- 355 Views
- 1 replies
- 0 likes
- 355 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription paid twice without arrangement in my country.
Goodnight I would like to please indicate where I can claim since I have a premium subscription but I have debit in two cards, I put it in the help on the page without solution, call the two banks and I can not do stop debit in any because they say i...
- Goodnight I would like to please indicate where I can claim since I have a premium subscription but I have debit in two cards, I put it in the help on the page without solution, call the two ...
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- Spotify Legend
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
Superuser Contribution Lost my premium when travelling to the Philippines
PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify account is from the Netherlands and it was a premium account. When I travelle...
- Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spot...
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- Spotify Legend
- 467 Views
- 1 replies
- 0 likes
- 467 Views
- 1 replies
- 0 likes
Deducted money from credit card but no premium
PlanFree CountryLithuania DeviceSamsung galaxy a8 2018 Operating systemAndroid My Question or IssueSo I wanted to get the premium for 0.99eu for 3 months. I added all the credit card information and tried to order it but it said something like "youve...
- Plan Free Country Lithuania Device Samsung galaxy a8 2018 Operating system Android My Question or Issue So I wanted to get the premium for 0.99eu for ...
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- Spotify Star
- 569 Views
- 1 replies
- 0 likes
- 569 Views
- 1 replies
- 0 likes
Canceling Sprint - will my account/listening history/playlists remain intact?
PlanPremiumCountryUSADeviceLG G7 ThinQOperating SystemAndroid My Question or IssueI first signed up for Spotify in 2014, using a Sprint promotion. I've been billed through them ever since. I plan to leave Sprint, but I am concerned that five years of...
- Plan Premium Country USA Device LG G7 ThinQ Operating System Android My Question or Issue I first signed up for Spotify in 2014, using a Sprint promotion. I've been billed through th...
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- Community Legend
- 566 Views
- 1 replies
- 0 likes
- 566 Views
- 1 replies
- 0 likes
Cannot purchase Spotify Premium for €0.99 offer
PlanPremiumCountryIrelandDeviceAndroid phone, Windows ComputerOperating SystemAndroid 9, Windows 10 My Question or Issue:Hello,I have tried to buy premium with the offer of €0.99 for 3 months, however after I enter my card details, it tells me I have...
- Plan Premium Country Ireland Device Android phone, Windows Computer Operating System Android 9, Windows 10 My Question or Issue: Hello, I have tried to buy premium with the offer of...
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- Spotify Star
- 453 Views
- 1 replies
- 0 likes
- 453 Views
- 1 replies
- 0 likes
My bank cate hacked
PlanFreeMorocco DeviceHp, acer, huaweiOperating SystemAndroid My Question or IssueI was trying to get a Spotify premium for the 2nd Time in my account, but the payment was not confirmed and I cancelled so the next day I was surprised that SPOTIFY TAK...
- Plan Free Morocco Device Hp, acer, huawei Operating System Android My Question or Issue I was trying to get a Spotify premium for the 2nd Time in my accou...
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- Spotify Star
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
no record of subscription
PlanFreeCountryCanadaDeviceOPPO a37fOperating SystemColorOS My Question or IssueI checked my account for any subscription or the receipts related to that but did not find any. But I am being charged 9.99 CAD every month. How do i cancel that ?
- Plan Free Country Canada Device OPPO a37f Operating System ColorOS My Question or Issue I checked my account for any subscription or the receipts related to that but did not ...
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- Spotify Star
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Google home mini request
PlanFree/PremiumCountryCanadaDeviceGoogle Pixel 2 Operating SystemAndroid My Question or IssueHello, I have never been able to get a Google home mini since I am a premium user since over 2years. It feels bad to hear my friends just signed up and got ...
- Plan Free/Premium Country Canada Device Google Pixel 2 Operating System Android My Question or Issue Hello, I have never been able to get a Google home mini since...
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- Spotify Star
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
premium subscription
create a new account for my mother to be able to use the promotion of 3 months for $ 1.99, when I went to make the signature, said that I could not do, because I had already made a signature before, being that I just created the account , but charged...
- create a new account for my mother to be able to use the promotion of 3 months for $ 1.99, when I went to make the signature, said that I could not do, because I had already made a signature before, ...
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes