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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75549 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140509 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81046 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270951 Views
159 replies
13 likes
PlanFreeCountry Singapore DeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am getting double billed from Spotify and i cannot figure out why !Everymonth i see on my credit card bills, TWO charges from Spotif...
Plan Free Country Singapore Device Multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
Not applicable
620 Views
1 replies
0 likes
I have recently moved back to Ausralia from the UK and have sinced signed up with a Premium account here with my new device, being an iPhone XR (iOS 13.1.2) however I am still be charged for my premium subscription in the UK, which was set up via an ...
I have recently moved back to Ausralia from the UK and have sinced signed up with a Premium account here with my new device, being an iPhone XR (iOS 13.1.2) however I am still be charged for my premi...
Community Legend
792 Views
4 replies
0 likes
I woke up and realized that someone has changed my password without my permission. I tried to reset my password but I do not get the emails at all. I tried everything and now I just want to cancel my subscriptions. I don’t get charged for something t...
I woke up and realized that someone has changed my password without my permission. I tried to reset my password but I do not get the emails at all. I tried everything and now I just want to cancel my...
Community Legend
1013 Views
2 replies
0 likes
Hi, I hope anyone here can help. I just created a new account to use as a family account.However, after putting in my information and payment info, etc. I should get 3 months premium family for free but so far my account is still set to free I also c...
Hi, I hope anyone here can help. I just created a new account to use as a family account. However, after putting in my information and payment info, etc. I should get 3 months premium famil...
Roadie
641 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1233 Views
4 replies
0 likes
Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere with no internet connection or service I know offline...
Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere wi...
Casual Listener
1364 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueWhy am I suddenly charged $14.99 and why is my account showing Premium Family? I never signed up for Premium Family option nor switched to it. I have always...
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9 Pie My Question or Issue Why am I suddenly charged $14.99 and why is my account showing Premium Family? I...
Casual Listener
1270 Views
4 replies
1 likes
Plan: PremiumCountry: Canada My Question or Issue:I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cancelled the order instead of changing the shipping address and now the promo cod...
Plan: Premium Country: Canada My Question or Issue: I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cance...
Visitor
904 Views
4 replies
3 likes
PlanPremium FamilyCountryUS Device / Operating SystemNot relevant, issue is across multiple platforms and account based My Question or IssueHello all, after enlisting for the promotion with the Google Home Mini it seems my account was changed from Pr...
Plan Premium Family Country US Device / Operating System Not relevant, issue is across multiple platforms and account based My Question or Issue Hello all, after enlisting...
Spotify Star
609 Views
1 replies
0 likes
PlanPremium DuoCountryAsuncion Paraguay DeviceSamsung Galaxy A7 (2018) y Huawei P20Operating SystemAndroid My Question or IssueHemos accedido al servicio de spotify premium duo con la condicion de que eran 3 meses gratis pero me han estado cobrando y...
Plan Premium Duo Country Asuncion Paraguay Device Samsung Galaxy A7 (2018) y Huawei P20 Operating System Android My Question or Issue Hemos accedido al servicio de spotify prem...
Roadie
1489 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1437 Views
4 replies
0 likes
PlanFamilyCountryUSADevice(iPhone 7+)Operating System(iOS 10) My Question or IssueI received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini is now available and I need to link Spotify and Google accounts. When I follo...
Plan Family Country USA Device (iPhone 7+) Operating System (iOS 10) My Question or Issue I received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini i...
Casual Listener
840 Views
1 replies
1 likes
PlanStudent DiscountCountryUSADevice(iPhone 11)Operating System(iOS 13) My Question or IssueI trying to sign up for spotify student premium and when i enter my school info it says that sportofy cant see that I am in school and its not letting me. Whe...
Plan Student Discount Country USA Device (iPhone 11) Operating System (iOS 13) My Question or Issue I trying to sign up for spotify student premium and when i enter my school info it...
Spotify Legend
1001 Views
2 replies
0 likes
PremiumUnited States DeviceiPhone 7/Mac Book airiOS 13 My Question or IssueWhen I checked last month, it said my account was going to renew 10/29 and today I checked and it said it would renew 11/29 now. It is currently the 28 and it renewed before t...
Premium United States Device iPhone 7/Mac Book air iOS 13 My Question or Issue When I checked last month, it said my account was going to renew 10/29 and today I checked and it ...
Spotify Star
767 Views
1 replies
0 likes
PlanFree, trying to f***ing get premiumCountrySpain DeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or Issue I registered for the 3 month trial, and at the end of it decided to keep the 9.99/month subription, it all went great until i tr...
Plan Free, trying to f***ing get premium Country Spain Device Xiaomi Redmi Note 5 Operating System Android My Question or Issue I registered for the 3 mon...
Spotify Star
727 Views
1 replies
1 likes
When I send the duo link to my wife it tells her that it is not working. We need it to work. Although I pay money, I cant find a support line, so I have to write on the forum. I think this is somewhat ... not ok. Please help.
When I send the duo link to my wife it tells her that it is not working. We need it to work. Although I pay money, I cant find a support line, so I have to write on the forum. I think this i...
Casual Listener
748 Views
2 replies
0 likes
It's come to my attention that I've been getting charged via iTunes subscription and also paying for the same subscription directly to Spotify with my credit card. The account was initially started via iTunes and then I upgraded to a premium service....
It's come to my attention that I've been getting charged via iTunes subscription and also paying for the same subscription directly to Spotify with my credit card. The account was initiall...
Regular
1450 Views
5 replies
1 likes
PlanPremiumCountryItalyDevicePC Dell/HP Windows 10, Mobile Huawey P30 ProOperating SystemWindows 10 My Question or IssueThanks to my company's welfare, I receveid several voucher. I choose Spotify, so for this reason since april I take several vouche...
Plan Premium Country Italy Device PC Dell/HP Windows 10, Mobile Huawey P30 Pro Operating System Windows 10 My Question or Issue Thanks to my company's welfare, I receveid ...
Casual Listener
533 Views
2 replies
0 likes
PlanFamily PlanCountryUSADeviceSamsung Note 9 My Question or Issue: I have been paying for family plan for at least a year now, and when trying to claim my free google home mini, it says I am ineligible. No one in my family has claimed the Google hom...
Plan Family Plan Country USA Device Samsung Note 9 My Question or Issue: I have been paying for family plan for at least a year now, and when trying to claim my free google home...
Spotify Star
624 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
707 Views
1 replies
0 likes
